Why Applications Do Not Download On Your Phone

In fact, the method does not often work, but I recommend starting with it.

Windows 10 troubleshooting

Another easy and safe way to try is the built-in Windows 10 diagnostic and troubleshooting tools.

  1. Go to the control panel (see How to open the control panel in Windows 10)
  2. Select the item “Troubleshooting” (if in the field “View” you have “Category”) or “Troubleshooting” (if “Icons”).
  3. On the left, click View All Categories.
    Why Applications Do Not Download On Your Phone
  4. Search for and troubleshoot Windows Update and Windows Store Apps.

Reset Update Center

The next method should start by disconnecting from the Internet. Once disconnected, follow these steps:

  1. Run the command line as administrator (through the right-click menu on the “Start” button, and then, in order, execute the following commands.
  2. Net stop wuauserv
  3. Move c: \ Windows \ SoftwareDistribution c: \ Windows \ SoftwareDistribution.Bak
  4. Net start wuauserv
  5. Close the command prompt and restart the computer.

To start, run the command line as administrator, and then enter the command

Press Enter, and when the command completes, close the command prompt and restart the computer.

At this point in time, these are all the ways that I can offer to solve the described problem. If something new appears, I will add it to the manual.

And suddenly it will be interesting:

  • Windows 10
  • Router setup
  • All about Windows
  • Boot flash drive
  • Virus treatment
  • Data recovery
  • Installation from a flash drive
  • In contact with
  • Classmates
  • Android

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05/31/2018 at 14:12

The first method with wsreset helped me before that, there were a bunch of options but nothing came of it

06/22/2018 at 08:40

Good day! Thank! Helped)

07/18/2018 at 14:45

But the second time it started again, but went out and went from the account everything went well, I think it will not reach other options

08/31/2018 at 15:33

01/10/2019 at 13:25

Thanks a lot helped!

02.02.2019 at 11:57

Only this solution helped me (all the others have never worked well):
Open the Network Control Center. Select IP version 4 (TCP \ IPv4). Properties. Check “use the following DNS server addresses

Preferred insert

Alternative insert

Check the box. Confirm the parameters at the exit.
Reboot and enjoy the working Store app.

02/10/2019 at 20:05


02/14/2019 at 00:27

Your method helped, thanks!

11/25/2019 at 00:26

12/06/2019 at 11:07

Only this method helped. Thank!

03/06/2019 at 14:16

Code: 0x803FB005 Help logout \ logon. THANK!

07/08/2019 at 03:30

I did not download because I changed the environment variables (TEMP folder)

11/16/2019 at 13:27

This bug is already from the very first version of the tens, but it is still there!

12/05/2019 at 23:55

None of this list helped me. Solved a problem with Windows Update. It was turned off in the service. I set the startup type to “manual” and ran it. Now applications are installed and working without problems!

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01/15/2020 at 08:50

Nothing helped out of this. In the Services, it turned out that the “Microsoft Store Installation Service” was disabled. Check yourself.

01/25/2020 at 15:03

I tried everything, nothing helped. The problem was solved only by cleaning the registry using reg organizer.

A common problem that owners of Android phones and tablets encounter is errors in downloading applications from the Play Store when applications for one reason or another do not download. At the same time, the problem itself can have a different look: endless waiting for downloads, various error codes when receiving data from the server, white screen in the Play Store application, some of these errors have already been considered on this site separately.

This instruction manual details what to do if applications from the Play Store are not downloaded to an Android phone or tablet in order to correct the situation. The attached instructions demonstrate additional methods for solving the problem with downloading applications. Note: if you do not have apk applications downloaded from third-party sources, go to Settings. Security and enable the “Unknown sources” option.

  • Play Store apps not downloading. First steps to solve
  • Uninstall Google Play Store Updates
  • Checking the activity of required applications
  • Clearing the cache and data used by Play Store applications
  • Google Account Reset
  • instruction
  • Common Play Store Mistakes and Additional Information

How to fix problems with downloading Play Store apps. First steps

To begin with, about the very first, simple and basic steps that should be taken when problems arise with downloading applications on Android.

  1. Check if the Internet works in principle (for example, by opening a page in a browser, preferably with the https protocol, since errors when setting up secure connections also lead to problems with downloading applications). If there are errors with opening pages, this problem should be solved.
  2. Check if a problem occurs when downloading via 3G / LTE and Wi-FI: if everything works successfully with one of the connection types, the problem may be in the settings of the router or from the provider. Also, theoretically, applications may not download on public Wi-Fi networks.
  3. Go to Settings. Date and time (or Settings. System. Date and time) and make sure that the date, time and time zone are set correctly, ideally, set “Network date and time” and “Network time zone”, however, if with these options, the time is incorrect, turn off these items and set the date and time manually.
  4. Try a simple reboot of your Android device, sometimes this solves the problem: press and hold the power button until the menu appears and select “Restart” (if there is none, turn off the power and then turn it on again).
  5. If a simple reboot did not help, reboot your phone in safe mode: to do this, press and hold the power button, and when the menu with the “Power off” button appears, press and hold it. You will receive an offer to restart Android in safe mode. If applications started to download in safe mode, then apparently the cause of the problem is third-party applications on the phone, among the frequent candidates are antiviruses, memory cleaning utilities, VPN services and proxies. Try disabling or uninstalling such applications, and already in normal mode check the operation of the Play Store (to switch to normal mode, just restart the device).
  6. Go to Settings. Applications (or Settings. Applications and notifications. Show all applications) and in the menu in the upper right click “Reset application settings”. Confirm the reset, and then check again if the applications are downloading. Your data will remain in place, only permissions and application restrictions will be reset.
  7. If your Android internal memory is full, try uninstalling unnecessary games or applications that take up a lot of space.
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Another very simple method that works for many with the problem in question:

  1. Close the Play Store app. In the browser of your Android smartphone or tablet, go to https://play.Google.com/store (in this case, you must be logged in to Google services with the same account that is used on the phone). In the menu on the site, select “Applications”.
  2. Select any application and click the “Install” button (if you have not been logged in, authorization will occur first). Select the device where you want to install the application. You will be informed that the application will be installed soon.
  3. Wait for the application to install. If it is installed, start the Play Store again and maybe from now on it will work as before.

This is about the simplest methods to fix the problem, and then about actions that are sometimes more difficult to implement.

Uninstall Google Play Store Updates

Try uninstalling updates to the Google Play Store app, for which use the following steps:

  1. Go to Settings. Applications or Settings. Applications and notifications. Show all applications.
  2. Click on the Google Play Store in the list.
  3. Click “Disable” and confirm the application is turned off.
  4. When prompted to install the original version of the application, click OK to remove the updates.
  5. After that, turn on the Play Store app again and try downloading the apps again.

Checking the activity of applications required for the Play Store

Go to Settings. Applications (or Settings. Applications and notifications. Show all applications), enable the display of all applications, including system applications (this can be done in the menu with the button with three dots in the upper right) and make sure that the Google Play Services application, “Download Manager” and “Google Accounts” (this application may not be in Android 10 and 9) are included.

If any of them are in the list of disabled, click on such an application and enable it by clicking the corresponding button.

Reset cache and system application data needed to download

Go to Settings. Applications and for all applications mentioned in the previous method (Google Accounts if available, Google Play Services, Download and Download Manager), as well as for the Google Play Store application, clear the cache and data (for some of the applications, only cleaning will be available cache). In different shells and versions of Android, this is done slightly differently, but on a clean system, you need to click “Storage” or “Memory” in the application information, and then use the appropriate buttons to clear it.

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Google Account Reset

Try resetting your Google Account. Important, so that you know exactly the password of your account, and if necessary, two-factor authentication have the opportunity to confirm the entrance (since using this method could potentially cause problems):

  1. Go to Settings. Accounts on your Android phone.
  2. Select your Google account and click “Delete.”
  3. After deleting the account, add it again.

Also, sometimes when you try to download the application on the Play Store, you may encounter a message stating that you need to log in to your Google account even if the necessary account is already added to Settings. Accounts (if not, add it and this will solve the problem). In this case, the method described above often helps. Using downloading from the Google Play website through a browser.

What to do if Android applications are not downloaded to the Play Store. instruction. Common Play Store Errors with Additional Ways to Fix Problems

There are some of the most common errors that occur when downloading applications on Android, for which there are separate instructions on this site. If you encounter one of these errors, you may find a solution in them:

Additionally, I note that it happens that the problem is not on your device, but on the part of Google Play itself (a sure sign. Applications do not download not only from you, but also on other phones over other networks). In this situation, it’s usually enough to wait for their decision from Google. Check the status of Google Play here: https://downdetector.ru/ne-rabotaet/google-play/

Another option is the old version of Android, for which Google has stopped supporting the Play Store or using non-certified devices (often Chinese phones) and Android emulators. In this situation, you can download applications using other methods, here the instructions How to download the APK of Android applications will help.

I hope one of the options to fix the problem will be useful in your case. If not, try to describe in detail how exactly it appears, whether any errors or other details are reported in the comments, maybe I can help.

And suddenly it will be interesting:

  • Windows 10
  • Router setup
  • All about Windows
  • Boot flash drive
  • Virus treatment
  • Data recovery
  • Installation from a flash drive
  • In contact with
  • Classmates
  • Android

Why not subscribe?

Distribution of new, sometimes interesting and useful materials from remontka.Pro. No ads and free computer assistance to subscribers from the author. Other methods of subscription (VK, Odnoklassniki, Telegram, Facebook, Twitter, Youtube, Yandex.Zen)

03/15/2020 at 05:20

Thank. Your article helped solve the problem.

03/28/2020 at 16:28

Thank you, the article is detailed and helped me)

04.24.2020 at 12:52

This article helped me a lot, thank you for that.

04/13/2020 at 05:36

No method helped what to do

04/13/2020 at 14:33

Search for a reason. It’s hard to guess what else you might have without the details. Used to work? Then what did you stop? And on Wi-Fi and on a mobile network does not work? And in safe mode too?