Reset Samsung smart TV settings

J and H series

Find the button labeled “Menu / 123” on the TV remote control and press it, as a result of which you will see a list of options on the TV screen from which you need to select “Settings“. Next, you need to go to the automatic diagnostics mode and select the “Reset” item. To activate the reset of parameters on the remote control, enter the code, which consists of 4 zeros, and then confirm this action by pressing the Ok button. By following these steps in sequence, your TV will reboot and reset all of your manual settings.

reset, Samsung, smart, settings

F series

Use the remote to access the TV options menu. On the left side of the screen, you will see an option called. By pressing this button, you will go to the support menu. there you need to activate the automatic diagnostic mode. Next, you will need to select the factory reset function and also activate it. After that, the parameters entered earlier will be reset to the original factory settings.

How to reset to factory settings?

Resetting the settings and returning the TV to its original state with the parameters set to it during the factory assembly is not a difficult task. It can be performed using the remote control supplied with your TV. With its help, you can later restore those parameters that are most comfortable for you when watching TV programs.

The aLGorithm for resetting the entered parameters will directly depend on which series of Samsung TV models you have. In general, this procedure is the same type, but the menu items in the operating system of different series may differ slightly from each other.


Failures in the TV software system are due to incorrect settings made by the user himself. Let’s consider what the result will be if you delete all manually entered parameters and restart your Samsung TV to the settings that were made by the manufacturer.

  • There will be a loss of brightness and contrast parameters, sound, the order of the TV channels, screen image settings, the Wi-Fi network operation, the connection with Google Play and much more that were entered manually will be disrupted. After the reset procedure, you will need to enter them again, it is likely that such a process will take quite a lot of your time. This is especially true for the color and contrast settings of the image.
  • All previously found TV channels will be lost, only the basic (minimal set) will remain. In addition, the list of blocked television channels will also be completely lost, subsequently it will have to be restored again, also manually.
  • When you reset the settings to the factory settings, you should understand exactly the change in manually created settings, while the firmware of the operating system on the TV will remain the same.

If you cannot do without such drastic measures, and you fully understand the consequences of resetting the previously entered settings, then it makes sense to carry out this procedure.

How to restart a Samsung TV?

Modern models of Samsung TVs have fairly wide functionality, and also have a built-in operating system that the user can adjust based on their needs. But sometimes it happens that the TV has malfunctions in the system device, and this prevents its normal operation. Such a failure is most often manifested by the fact that the TV spontaneously starts rebooting at the very moment when you are watching a TV show. In addition, incorrect settings may cause the TV to stop broadcasting or the remote control will lose communication with the TV.

To eliminate these symptoms, it is recommended to reset all previously entered settings and return the TV equipment to the initial factory settings. The procedure for such a reboot of the system directly depends on the TV model.

E series

Using the remote control, you need to enter the menu displayed on the TV screen. Find the “Settings” option by going through it, select the next option called “Support”. Next, select the automatic diagnostic function and then activate the factory reset function.

You need to activate this reset by entering the code. 0000, and then confirm your actions by pressing the Ok button.

If you are the owner of a Samsung TV model of the M or Q series, the manual settings are reset in the same way. first you go to the “Settings” menu, then through the support option, select “Reset settings”.

After the TV starts to overload and reset the manual parameters, completing the task, it will turn off. You will need to reactivate it and, using the remote control, start manually re-entering the settings you need.

Series K

Using the remote control, you need to open the TV menu and go to the settings options. Find the “Support” feature. If you select the “Self-diagnosis” option, then you will be taken to a new menu, where from the list that appears, you need to select the reset function.

To activate this option, you must enter a digital code on the control panel, which consists of 4 zeros.

After entering this code, your TV will start updating in automatic mode, and all manual parameters you entered earlier will be deleted.

D series

How to Factory Reset Samsung Smart TV?

When watching Smart TV, the user may encounter some problems. They can be due to hardware or software issues. And if in the first case only a specialist can help, then the second problem is solved independently. Of course, if there are no complicating circumstances.

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One of the easiest and most effective ways to restore a device that can turn off spontaneously, freeze or play video slowly is to factory reset. Resetting your Samsung Smart TV to factory defaults will be a logical solution to most of the problems. The exact procedure depends on the model of the device and the specifics of the software. However, the basic steps remain the same. The user is advised to familiarize himself with the instructions for resetting settings in devices from different series in advance, as well as to foresee the possible consequences of such a decision.

J series

TVs in this series support reset from the settings menu. To find the required command, the user will need to go to the “Menu / 123” section. There, in the “Support” tab, the “Self-diagnosis” section is clicked. In the proposed list you will need to click on the “Reset” button.

Here you will also need an access code that has been pre-selected by the owner of the TV. After entering the code and pressing the “Yes” button, a full reset will begin. Usually the operation takes a few seconds, the machine will reboot and be ready for use.

Series K

In such TVs, the reset is done through the settings menu. Procedure:

  • open the main menu using the remote control;
  • go to the “Settings” section by pressing the corresponding key;
  • in the “Support” tab you need to find the item “Self-diagnosis”;
  • a list of available operations aimed at restoring the device’s performance will appear;
  • “Reset” is selected from the list.

After that, the rollback of user settings will begin. It is worth noting that you need to enter a PIN to initiate a reset. If the user did not change it, then you need to enter the combination “0000”.

F series

How to reset the settings on F-series TVs:

  • on the main screen, select the “” button, which opens access to the main menu of the device;
  • you need to go to the “Menu”. “Support”. “Self-diagnostics” directory;
  • in the list of actions that appears, select “Reset”.

Here you will also need to enter the access code and confirm your actions. The access code will not allow a stranger to interfere with the TV settings and will keep it working. After consent, the system will restart the TV.

Factory reset for different Smart TV series

The procedure for resetting Samsung TVs to factory settings is approximately the same for all models, however, depending on the series, different nuances may appear.

M, Q and LS series

Smart TV series M, Q and LS are very similar to each other. So the methods of resetting their settings follow the same principle. To rollback the system, you must do the following:

  • the “Home” button is pressed on the remote control;
  • in the section “Menu” find the item “Settings”;
  • then, in the “Support” tab, click on the “Self-diagnosis” button;
  • now you can implement rollback using the “Reset” key.

How to Factory Reset (Back to Original Settings) on Samsung Smart TV

Series H

H series models allow you to reset your Samsung TV to factory defaults in much the same way as previous models. By going to the appropriate tab, the user will have to enter a PIN and confirm their actions.


If you asked to enter a pin code, enter 0000, otherwise read how to reset a pin code

There are some Samsung Smart TV models where you will need to enter a different sequence in order to be able to restore the factory settings. A TELEVISION. Therefore, if you have one of these models, all you have to do is enter the following keys;

  • Press the mute button.
  • Number 1 key.
  • Number key 8.
  • Press the number button 2.
  • And the Power key.

Remember that the procedure does not change, press the keys at the same time and the same results will be obtained on your Samsung Smart TV.

Series H

You can reset the values ​​in the same way as on the Samsumg J series, open the settings,

select “Self-diagnosis”, and then press “Reset”.

Before rebooting, the device will ask you to enter a PIN code to confirm the action.

M, Q and LS series

  • Press the “Home” button.
  • Select the “Menu” section.
  • Go to the subsection “Settings”.
  • Switch to the “Support” tab.
  • We select the command “Self-diagnosis”, and then “Reset”.

Before you can return to the default settings, you need to specify the PIN.

First way:

  • First of all, press and hold the power button on the TV remote control to turn off your device.
  • Then press the Menu button. to enter the main menu.
  • Select Support from the following list of options. using Up and Down Arrow to navigate and Enter, key to confirm.
  • Then use Up and Down Arrow. to go to Self Diagnosis. and then press Enter.
  • In the next step, select Reset.
  • The TV must then ask for a security code. Default 0000.
  • When the warning message appears, select Yes. using Left or Right Arrow o on the remote control and confirm by holding the Enter key.
  • Well done! A factory restore has just been done.

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First step to factory reset Samsung Smart TV.

Make sure your Smart TV is turned off. This will be very important for the whole process. Make sure you have done this before proceeding with the further procedures below.

Restore Samsung Smart TV Factory Defaults

Hard Reset Samsung TV Smart TV How To

How to factory reset Samsung Smart TV? How to Erase All Data on Samsung Smart TV? How to Bypass Screen Lock in Samsung Smart TV? How to restore default settings in Samsung Smart TV?

This guide shows all methods of master resetting Samsung Smart TV. Check out how to perform a hard reset using hardware keys and settings. As a result, your Samsung Smart TV will be like new and your kernel will run faster.

D series

As practice shows, the rollback to the default values ​​on all Samsung TVs is approximately the same. The only difference is in the names of the menu items. Now let’s figure out how to reset the settings on a Samsung D series TV.

First you need to open the TV section, then press the “Exit” button on the remote control. Hold this key for about 10 seconds. This will open a new dialog box. The alert text indicates that all default values ​​will be restored. This applies to both the parameters of the TV itself and Smart TV. To start the reboot, click on the “OK” button.

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First, experts strongly recommend updating your Smart TV, if the error persists and the TV reboots randomly, then reset your user settings.

Freeing up the built-in memory of Samsung Smart TVs

You can free up the internal memory of Samsung SmartTV TV receivers by performing such simple operations as deleting unused applications and clearing the cache of the built-in browser. If these actions did not lead to a positive result, then the owner of the TV will have to contact Samsung’s Unified Support Service or, at your own risk, try to reset the TV settings to the factory level.

Clearing the built-in browser cache

You can free up the TV’s internal memory by clearing the cache of the built-in browser. They do it as follows:

  • go to the main menu of Smart-TV;
  • launch a browser;
  • open the “Settings” menu;
  • in the section “Deleting history” find the item “Cache”;
  • click “Delete now” to confirm the action.

The process of clearing the cache may take several minutes, after which video viewing should resume.

System reset of the TV

If all of the above methods did not lead to the expected result, and the owner of the TV does not have the opportunity to contact the service specialists, then he can take a risk and carry out an engineering reset of the TV settings on his own. To do this, you need to carry out a number of actions in the following order:

  • turn off the TV;
  • on the remote control (RC), strictly observing the specified sequence, quickly press the buttons: INFO. MTNU. MUTE. POWER or MUTE. 1. 8. 2. Power, while the TV turns on, and the service menu in English appears on the screen;
  • use the Up and Down arrow buttons to select Option and press the OK key;
  • in the window that opens, select the Factory Reset item and press the OK button on the remote control twice.

The TV will then turn off and then on, and the initial general settings (menu language, country, network settings, etc.) will begin. Then you need to do the usual TV customization (channels, etc.). When accessing the Smart-menu, it turns out that all the widgets and previously made settings are missing. They will have to be installed again. In more detail, the process of performing a system reset of the TV settings is shown on

Contacting Samsung Electronics Unified Support Service

The unified support service for Samsung Electronics has been operating in Russia since 1994. The remote service, thanks to which the owners of the TV equipment of this brand, without leaving their homes, receive not only qualified advice, but also operational technical support, has allowed the company to significantly increase public confidence in its products. By calling the hotline 88005555555 or by leaving an appropriate message on the website (Online Live Chat), the owner of the TV can notify the operator of the problem.

To provide service specialists with remote access to your TV receiver, you must:

  • open the TV menu;
  • enter the “Support” section;
  • select the item “Remote control”;
  • provide the security PIN to the service technician.

In this case, the work is carried out online, and the service operator sees on the screen of his device only what is displayed on the faulty TV receiver. You should be aware that the company guarantees complete security of data that may be stored on the TV.

Features of built-in memory

The lack of built-in memory for Smart TV sets of any brand, including Samsung, is due to the fact that first the selected video file is loaded into the internal storage device and only then is broadcast on the screen. Memory is freed up as it plays, but if the process of clearing it is slower than loading the content, then it may become full. In turn, this causes an error message to appear on the TV screen and the inability to continue watching. It is interesting that even the specialists of the Samsung Group, which is considered the leader of this market segment, have not yet been able to solve the existing problem at a constructive level.

Thus, the browser of any Samsung Smart-TV receiver (for example, models Ue46f6400ak, Ue43m5500, etc.) has limited capabilities due to insufficient internal memory, without which downloading video content is impossible. Its main features:

  • self-cleaning is carried out only if the content download is slower than the speed of video playback on the screen;
  • the amount of memory cannot be increased by using an external storage device (hard disk, flash drive, etc.);
  • the memory overflow is not tied to any specific application, site or Internet page and can manifest itself at any time.

Free up memory on Samsung Smart TV

Television receivers of the Samsung trademark supporting Smart-TV technology continue to conquer the domestic market of household radio equipment. Their rapidly growing popularity is due to many functional advantages that were previously unavailable to owners of conventional TVs. Among them, connection to the Internet (wired or using WI-FI), search and viewing of interesting video content without reference to specific TV channels, the ability to communicate on social networks and much more. However, despite the apparent resemblance to a computer, the Smart TV is still significantly inferior to the latter. First of all, this concerns the amount of built-in memory, which is clearly not enough to view video content (movies, video clips, streaming video, etc.) when using the built-in browser. Therefore, this material will discuss how to clear memory on a Samsung Smart TV.

Removing unused applications

Removing unused or unnecessary applications is one of the most effective ways to free up the internal memory of the TV receiver. To do this, you will need:

  • enter the main page of SmartTV;
  • open the applications menu (APPS panel);
  • go to settings (icon in one of the upper corners);
  • in the window that opens, find unnecessary (unnecessary) applications and sequentially click on each of them, pressing the “Delete” key;
  • confirm the actions performed and close the window.

You can get the same result if you reset all Smart Hub settings. This will remove all downloaded applications and fix any existing errors. This will reboot and install all factory applications in automatic mode.

How to Factory Reset Samsung Smart TV. Fix it Now

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Resetting Smart Hub settings can be done through the “Settings” menu, following the route “Support. Self-diagnosis. Reset Smart Hub “. There you will need to enter the security PIN code “0000” (by default) into the corresponding line. After the message “Reset completed” appears, you need to go to the APPS panel, wait for the notification of the initial setup and, following the prompts on the TV-receiver screen, enter the menu. There you will need to select the applications required to use and press the “Finish” button.

In the event that resetting the Smart Hub parameters to the factory state did not lead to a positive result, you can carry out a similar procedure for the entire TV. How to do this is shown in detail in

At the same time, on all Samsung Smart TV receivers (series 4, 5, 6, 7, etc.), the settings are reset in the same way. The only possible difference is a slight difference in the names of the menu items.

What will happen to the TV after a factory reset?

Here you can draw as many analogies as you like with any other equipment. Of course, absolutely everything will be erased, so you will have to set the parameters again. To some extent, this can be compared to reinstalling Windows on a computer or laptop.

Basically, a full reset of Samsung Smart TV has three significant consequences, let’s analyze each of them. Of course, there are also less significant consequences, but they can be omitted and left without additional attention.

First, there will be a complete rollback to the factory settings. An exception is the network settings. Let’s try to understand in more detail what the user is losing. Of course, manual adjustment of sound, brightness, contrast and other image parameters will be lost.

It is clear that after resetting the parameters, you will have to re-expose everything. This is especially inconvenient if you spent a lot of free time manually adjusting the color reproduction.

The second really significant consequence is the deletion of all previously saved channels. Regardless of which brand device you use: LG or Samsung, the information will be erased. This applies to both previously found channels and the selected location, blocked programs, etc.

Unfortunately, many users compare resetting a Samsung TV to updating a software. It is clear that in no case can an equal sign be put between these two processes. If you roll back to the default parameters, then the firmware version remains the same, no changes will be made.

Basically, this is all the user should know about. If the consequences do not scare you, you can safely proceed to reset the basic parameters.

Factory reset on Samsung TVs in 5 minutes

If the TV is constantly rebooting, then the problem is probably a software glitch. This type of problem is caused by a system problem. There are several different ways to restore the correct operation of the device, but without a doubt, the best option is to reset the settings.

How do I reset my Samsung TV? Directly the aLGorithm for restarting the operating system of the equipment directly depends on the model and series of the device. Now we will analyze the specifics of resetting the basic parameters on Samsung TVs of various models, and also analyze what such drastic measures are fraught with.

D series

As practice shows, the rollback to the default values ​​on all Samsung TVs is approximately the same. The only difference is in the names of the menu items. Now let’s figure out how to reset the settings on a Samsung D series TV.

First you need to open the TV section, then press the “Exit” button on the remote control. Hold this key for about 10 seconds. This will open a new dialog box. The alert text indicates that all default values ​​will be restored. This applies to both the parameters of the TV itself and Smart TV. To start the reboot, click on the “OK” button.

First, experts strongly recommend updating your Smart TV, if the error persists and the TV reboots randomly, then reset your user settings.

Series E

For the parameters to be automatically reset, you need to follow the same principle as in the step-by-step instructions for the J series models.

  • Take your remote control.
  • Press the “Menu” button.
  • In the menu that opens on the screen, select the “Settings” section.
  • Go to the “Support” tab.
  • Click on the “Self-diagnosis” command.
  • From the proposed list, select “Reset”.
  • Enter PIN and press yes.

When turned on, you will notice that the parameters you set have been erased.

F series

Resetting the settings on the TV is carried out as in the H series in accordance with the following instructions:

  • Click on the button “”, which is located in the lower left corner of the screen.
  • Choose “Menu”.
  • Section “Support”.
  • Self-diagnosis tab.
  • “Reset”.

The process of changing user parameters to factory settings is identical in all cases, only the name of the buttons on the remote control is changed.

Factory reset

To find out why the TV restarts randomly, you need to determine the cause of the software failure. Often the problem lies precisely in incorrect user settings. Therefore, the operating system is not updated, but a regular reboot and zeroing of the settings set by the user.

Let’s look at a real-world example. Users prefer to install firmware updates automatically, which is actually a big mistake. Due to the use of this function, the TV starts to turn on abruptly in the middle of the night or reboots directly while watching your favorite movie or TV series. Attempts to return the parameters to their defaults will most likely fail. The only way out of this situation is to reset your Samsung TV.

As noted earlier, the procedure for rolling back to the default settings will directly depend on which TV model you are using. Consider all possible scenarios for the development of events and supplement them with step-by-step instructions.

M, Q and LS series

  • Press the “Home” button.
  • Select the “Menu” section.
  • Go to the subsection “Settings”.
  • Switch to the “Support” tab.
  • We select the command “Self-diagnosis”, and then “Reset”.

Before you can return to the default settings, you need to specify the PIN.