iPhone 7 no sound when talking

Table of Contents

Blow out the 3.5mm jack with a hair dryer

Blowing out the 3.5mm jack with a hairdryer can help solve the problem. As with previous cases, there is no specific purge technique. One thing to remember is that prolonged hot air blowing can be detrimental to the iPhone battery.

iphone, sound, talking

No sound on iPhone without headphones. what to do

There are many reasons why an iPhone may freeze in headset mode and stop playing sounds from an external speaker. In most cases, dirt or moisture getting into the 3.5mm jack is to blame, but it also happens that there is a software error. In this manual, we have analyzed all the most effective ways to solve this problem, regardless of what caused it.

Note: The solutions to the problem are arranged in order of their effectiveness. Go from the first method to the last one and one of them will definitely help.

Connect bluetooth headset / speaker

It also happens that the iPhone freezes in headset mode due to a software error. They usually happen after installing a new version of iOS. In this case, connecting a wireless headset or speaker and then disconnecting the headphones helps out. The principle of action is as follows:

Connect a Bluetooth headset / speaker to the iPhone in order to output sound to it.

Disconnect the wireless device.

Immediately after that, you can check if the sound has returned to the speaker of your iPhone.

Clean the 3.5mm jack

The most common cause of iPhone locked in headset mode is dust or dirt trapped in the 3.5mm jack. The solution in this case is the simplest cleaning of the connector with any thin object, for example, a needle or a toothpick.

There is no specific cleaning technique. Swirl the needle / toothpick carefully around the inside of the 3.5mm jack for 10-15 seconds, then blow it out. If there is no result, cleaning the 3.5mm jack with a cotton swab dipped in alcohol may help. In addition, you should try to clean the connector with a rolled cloth.

Clean the power connector

Cleaning the power connector in the same way can solve the problem. The method is the same. a cotton swab / needle / toothpick is moistened with alcohol and with its help the power connector is cleaned, be it an old 30-pin connector, or Lighting. Please note that it is necessary to wipe the connector thoroughly.

Put iPhone in the cold for a couple of minutes

Multiple charging cable / headphone connection

Another method based on cleaning the charging connector and audio output. Even the needle is not able to reach the hard-to-reach places of the connectors, but the connectors fill the entire connector, as a result. maximum cleaning takes place. The principle of operation is extremely simple: perform a forced restart of the iPhone, and after about 10-15 times, connect the charging cable and headphones to the corresponding connectors.

Reboot iPhone with headphones connected

Also, a forced restart of the iPhone with headphones inserted into the 3.5 mm jack can fix the software problem. To perform a “hard” reboot, you must hold down the Home and Power buttons and hold them until the Apple logo appears on the screen.

In the event that none of the above methods helped, we are talking about a serious breakdown and only a service center can fix the problem.

Do Not Disturb option activated

When the ringtone on iPhone stops working, you need to check if the Do Not Disturb option is activated. By mistake, users often activate this mode without noticing it. When a crescent-shaped icon is displayed at the top of the screen, it means that the Do Not Disturb mode on the gadget is enabled. It turns off all sound notifications.

This problem can be solved very simply, just follow these steps:

After that, the sound signal should appear again.

A reboot is required for sound to appear

When the volume switch is in the required position, and the melody does not sound anyway, your gadget may need a reboot. Performing a reboot will resolve the software bugs that caused the ringtone to disappear. To do this, press and hold the Home and Power buttons at the same time until the Apple logo is displayed.

On iPhone 7 and 7 Plus, hold down the volume down and power buttons.

If the disappearance of sound is due to a software error, then after such a reboot, it should appear again.

There is no sound because it is disabled

Despite the fact that the iPhone is a rather reliable gadget, users sometimes encounter the fact that the ringtone suddenly disappears when there is an incoming call or SMS.

Often, the ringtone stops playing due to the fact that the iPhone has been put into silent (silent) mode. Of course, this explanation is quite simple, but in most cases it is this explanation that becomes true, especially for new owners of the device.

To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent, then you just need to slide it. When a call comes in, the music will play again.

Checking sound settings

It is possible that ringtone problems are due to incorrect sound settings.

This will allow you to adjust the volume of the ringtone using the volume buttons, which are located on the left side of the iPhone.

IPhone 11 / X (s / r) / 8/7/6 no sound on call (incoming call) and SMS

In this article I will tell you why there is no sound on the iPhone when an incoming call or SMS is received. Let’s figure out what settings need to be made in order to return the functionality to the phone.

This article applies to all iPhone 11 / XS (r) / X / 8/7/6 and Plus models on iOS 13. Older versions may have different or missing menu items and hardware support specified in the article.

Solving a problem with AssistiveTouch

One of the calls made to your iPhone should return to full functionality. If this did not happen, then the problem, most likely, is of a technical nature.

Erasing content and resetting settings

This option should only be used in extreme situations. To delete all content on the gadget and reset the settings, go to the “Settings” menu, select “General”, then “Reset” and “Erase content and settings”. We check that before the reset, the data on the gadget was backed up using iCloud or iTunes.

Hardware problems

Hardware problems that can lead to the loss of sound during a call and in the speaker are as follows:

    Filling. Due to the ingress of liquid under the case, the headphone jack microcircuits are oxidized. Because of this, the iPhone constantly “thinks” that a headset is connected to it. although the 3.5-Jack connector is actually free. It is better to “treat” the iPhone from flooding in a service center, however, “first aid” should be provided to the gadget with your own hand. Our article tells you what to do if your iPhone falls into water. Clogged speaker or headphone input. This problem most often affects people who prefer to carry iPhones in their s without using protective cases. The speaker mesh and 3.5-connector are inevitably clogged with small debris and dust. Mechanical damage to the speaker. Loudspeaker breakdown is a consequence of physical impact on the mobile device. In this case, you need to replace the speaker or at least a non-working microcircuit. The replacement can be done by a person who knows how to disassemble iPhones and owns a soldering paw.
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Software errors

Common software reasons for missing sound include:

    Unsuccessful jailbreak. Hacking the system can lead to an error in the iOS code. Installation of unofficial software. Only those tweaks should be downloaded from Cydia that have been verified and recommended by experts on thematic portals. The operating system freezes. Incorrectly set iPhone settings.

What to do if sound disappears on iPhone?

An ordinary user will hardly be able to accurately diagnose the cause of the loss of sound. Therefore, you will have to take measures aimed at eliminating all sorts of reasons. starting with the simplest.

Perform a visual inspection of the gadget. The reason for the lack of sound may lie “on the surface” and consist, for example, that the speaker is covered with a film or a cover.

Restart your gadget. As a result of the restart, the cache will be cleared, temporary files will be deleted, and iOS will start working again. A reboot can eliminate a cause such as a freeze of the operating system. If after launching the iPhone there is still no sound, you should exclude this reason from the list of possible ones and move on.

Reset the settings. With this action, you will bring all the settings of the mobile device to the initial configuration. Follow the path “Settings”. “General”. “Reset”, click on “Reset all settings”, then enter the password twice.

A reset of this type will not delete the user’s personal data, therefore, it is not necessary to create a backup before this operation.

Uninstall apps. Remember which of your actions preceded the loss of sound. Perhaps you installed a tweak from Cydia and then immediately discovered the problem? “Take down” applications and tweaks that have been downloaded recently, reboot the device again and check the sound.

Back up your data in any way you want. The following operation will delete information on the iPhone.

Restore the gadget through DFU mode. Connect iPhone to PC with cable, open iTunes and enter “Apple” device into DFU MODE. How to start DFU mode is described on our website. When iTunes prompts you to restore your gadget, answer yes.

If none of the above measures worked, there are no software errors. the problem lies at the hardware level. All that the user can do in this case with his own hand is to clean the headphone jack and speaker.

This work must be done as carefully as possible! Do not use metal tools (such as a needle), otherwise you risk scratching the contacts. You can remove dirt from the 3.5 mm connector with a toothpick or a thin cotton-tipped stick.

It is best to use a dry brush with soft bristles to remove debris from the speaker.

If cleaning does not work, you will have to come to terms with the fact that the iPhone needs professional repair.

Why iPhone lost sound: a description of possible reasons

The reasons why most often the sound of a call or a sound during a conversation on the iPhone disappears can be conditionally divided into software and hardware.

IPhone has lost sound. what to do?

There are many reasons why sound can be lost on iPhone. The user will hardly be able to identify the correct one, so he will have to take various measures in order to eliminate the deficiency. What are these measures, this article will tell.

An iPhone that has lost sound actually loses most of its functions. it cannot be used either as a music player or as a means of communication. Therefore, the user, faced with such a malfunction, is forced to immediately attend to its elimination.

The iPhone owner does not need to immediately prepare for the worst. to call for service and expensive repairs. If the device is mechanically working, then the user will most likely be able to solve the problem on his own.

Where to carry the iPhone on which the sound has disappeared?

Unfortunately, the loss of sound is usually not the result of a factory defect, but the user’s careless handling of the device. If the iPhone is flooded or if its speaker is broken due to mechanical impact on the gadget (falling), there will be no warranty repair. the seller will return the broken smartphone to the buyer.

Before going to the seller and demanding a free fix, the iPhone user should look into the SIM card slot. There is a humidity sensor. if it is red, then you can not count on the seller’s assistance. iPhone is a drowned man and is no longer under warranty.

After the seller refuses, you will have to carry the iPhone to the service center yourself. The table below contains the approximate for the elimination of defects that can lead to the loss of sound:

Sound doesn’t work on iPhone

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How to deal with a loss of sound on iPhone? The solution to the problem depends on what caused the problem. It is not uncommon for the iPhone to have no sound when making a call, when playing music after an update, or due to a violation of the integrity of parts. The reasons that the sound disappears and appears may be associated with problems in the device settings, mechanical damage to the speaker.

Before proceeding with the repair of the device, the following details should be determined:

  • how does the malfunction manifest itself
  • a possible reason that there is no sound or the speaker sometimes turns off
  • how the device behaved before it broke

You can fix the problem when the sound on the iPhone is missing by yourself. In simple cases, complex diagnostics are not required to identify the reason why no sound is played during a conversation or when watching a video. Most of the faults are hidden inside the device itself, so it is enough to carefully disassemble the device and carefully inspect the condition of the components. If the sealed contacts of the microcircuit or other damage are not visible anywhere, contact the masters for help.

Causes of malfunctions and ways to solve them

If you are faced with a problem when suddenly or after a short period of time the sound signal disappeared, you can solve it on your own. Even with a bad or intermittent sound, you should not hope that everything will go away by itself, but it is better to deal with the cause of the breakdown and eliminate it.

A typical list of reasons leading to the sound mutes on iPhone when calling or watching a video, listening to music, include:

  • reset of the set settings
  • speaker damage
  • audio channel pollution

If you wet or drop your mobile device, the hardware may be damaged. There will be no audio signal when mute is on. In this case, you can navigate by vibration. No ringtone sound will be heard in a completely discharged or disconnected device.

What problems can you fix on your own

The reasons for the malfunction, which led to the absence or deterioration of sound, may be hidden in the iPhone applications. If the ringtone beep is partially or completely lost, check the integrity of the buttons, iPhone settings. In the event of a normal system failure, you can restore the usual operability and functionality of the device that stopped working in a few minutes. To do this, you need to update the settings via the smart keyboard.

  • ingress of moisture under the body of the device
  • broken headphones or jack
  • faulty buttons
  • system crashes that led to the fact that sometimes or constantly mutes the sound while watching videos, playing games, working in applications

If the headset connector is broken, it should be replaced. In case of oxidation of microcircuits, it is necessary to clean the metal contacts.

Regardless of the performance of the iPhones, the following simple rules will protect you from problems associated with the lack of sound in your headphones:

  • use only trusted programs to update the software
  • avoid impacts and wear special covers to protect the devices from damage
  • do not use the device in dusty or humid environments

If you are not sure that you professionally check your mobile device and identify the main reason why the sound appears or is suddenly interrupted, contact specialists for help.

What you need to fix the device

If you only feel vibration during a call, check the set volume level. The reason that you hear a poor audio signal when talking or listening to music may be due to clogging of the channels with dirt or dust particles.

In order to repair a device that has fallen or stopped playing a sound signal for another reason, you will need the following tools:

  • a set of screwdrivers with special tips for working with small screw heads and other connecting parts
  • mediators
  • suction cups
  • scrapers

The main thing that is necessary when servicing an iPhone, the sound on which does not turn on or changes abruptly, is the availability of a special tool and experience in repairing electronic devices. In the case when the sound works in the headphones, but not without them, check the settings. This sign may indicate that the device is constantly used in the headset-on mode. Changes can be made via the smart keyboard in the corresponding section of the menu.

Faults requiring special training

If the device is in a locked state, and the beep appears intermittently, you need to check the integrity of the speaker, which is not working properly. The indicated sign may appear when playing games, watching videos.

This part of the device is damaged by the following influences:

  • blow
  • fall
  • strong continuous vibration, which leads to the destruction of contacts

If the device falls or you get wet, the microcircuit responsible for sound reproduction may fail. If it breaks down, the ringtone melody can sharply change its amplitude. This malfunction affects both operating devices and blocked ones.

Professional help: benefits from cooperation

If you do not have time to deal with the maintenance of a mobile device, order the services of iPhone repair specialists. Qualified technicians restoring mobile devices will quickly determine the reason why the sound signal turns on or disappears, and you have not found a breakdown anywhere.

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Benefits of working with professionals:

  • fast and high-quality diagnostics of devices on which the sound signal has partially or completely disappeared
  • use of original spare parts
  • compliance with the technology of repair work

Wizards will find out why the dynamic head turns off when called, how to fix a device that has been dropped or wet. If iPhone has lost sound, order YouDo artist services to fix the breakage cheaply.

IPhone may be muted

In most cases, the ringtone stops playing due to the iPhone being set to silent (silent) mode. Of course, this explanation is very simple, but often it is this explanation that is the most correct, especially for very “new” owners of the gadget.

To fix this problem, check the volume switch on the left side of the iPhone. If the switch is in silent mode (an orange mark is visible), just slide it, and when a call comes in, music will play again.

Silent Mode On (iPhone Speaker Sound Off):

Silent Mode Off (iPhone Speaker Sound On):

Troubleshooting with AssistiveTouch

Go to Settings → Accessibility → Touch.

Go to the AssistiveTouch section and activate this function through the corresponding toggle switch. A virtual button with additional menus will appear on the screen, which can be positioned anywhere on the display.

Tap on the AssistiveTouch menu and select “Apparatus”.

On the right there should be a “Mute” icon with a crossed-out bell (if not, then put this function in this position), and on the left, tap on the “Louder” (volume up) button to increase the ringer volume.

Disable AssistiveTouch as unnecessary.

iPhone needs restart

If the volume switch is in the correct position and the ringtone still does not sound, your device may need to be rebooted. A hard restart will fix software bugs that could have caused the ringtone to disappear. We talked about how to restart iPhone (4 ways) in this article.

Check your sound settings

It is possible that problems with the ringtone arose due to incorrect sound settings. Open “Settings”, select the section “Sounds, tactile signals” and set the appropriate volume of the ringtone and notifications. Here you can also enable “Change with buttons”, which will allow you to adjust the volume of the ringtone using the volume button on the left side of the iPhone.

What to do if there is no sound (disappeared) of an incoming call on iPhone

Despite the fact that the iPhone is a very reliable thing, sometimes users are faced with a sudden disappearance of the ringtone when making a call. There is an incoming call, but there is no beep, what should I do? Below we will tell you how you can solve this problem.

No sound on incoming call on iPhone. Do Not Disturb is activated

If the ringtone on your iPhone stops ringing, check to see if Do Not Disturb is turned on. Users often mistakenly activate this mode without noticing it. If you see a crescent-shaped icon at the top of the screen, it means that you have Do Not Disturb mode turned on, which turns off all sound notifications.

Solving this problem is as easy as shelling pears. Open Control Center and turn off Do Not Disturb mode. The beep should now appear again.

Do not disturb mode settings can be changed by going Settings → Do not disturb.

No sound (disappeared) on incoming call on iPhone, what to do?

If the sound of an incoming call or messages has stopped playing on the iPhone, this does not mean that it is time to run to the service center. There is a chance that you have stumbled upon a rare, but not a single bug. A banal reboot or turning on / off the silent mode switch may not help, which is why try using our instructions.

The spoken (auditory) speaker is faulty

The speaker itself, if the phone is not thrown or drowned, rarely fails. Usually, it dies slowly. extraneous noises begin or it works too quietly (it can be an audio codec. more on it below). The earpiece speaker looks like this:

It is located on the display module, next to the proximity sensor and the front camera. it must be replaced very carefully so as not to damage the parts. As we wrote above, the speaker is a simple element, therefore a relatively reliable element in the iPhone. But there are problems with him. marriage, hit, water, mechanical damage.

We will dwell on the latter in more detail: inside the speaker there is a permanent magnet, an inductive coil on which a thin copper wire is wound, and a diffuser is attached to it, a current is supplied to the coil and it is either attracted or repelled from the magnet, while the diffuser pushes the air and thereby creates sound waves. this is how we hear the sound from the speaker

On impact, it happens that this wire breaks, the current stops flowing and the speaker stops working. And if moisture gets in, the audio coil can oxidize, the contacts rot and the current will simply not reach the coil. The fact is that the diffuser is made of a thin flexible material, most often from pressed paper, but there are diffusers made of plastic and metallized paper, so this is a very fragile element. it is easy to damage it.

Damaged capacitor and / or filter

This is usually, again, due to poor quality repairs. you yourself are unlikely to be able to break the capacitor (FL49) or “tear down” the filter (C215). It’s easy to do. with the usual disconnection of the coaxial wires inside the phone, it is very easy to damage them (they are nearby)

Here is a FL49 filter on a different circuit (from the video below)

On the phone itself, it looks like this. The photo shows that there are not enough components on the board:

In order for the sound to appear again, it is necessary to restore these elements. tinsel these places with solder and install these components from another board.

No sound on Iphone: I can’t hear the interlocutor. Hands-free operation only


Dirt on the grid

Too much dirt (and foundation, if you’re a girl) can play a bad role not only in the 3.5mm jack, but also in the speaker mesh. Try to clean the technological holes and the speaker mesh. you can even use ordinary scotch tape (glue / peel it off from the speaker mesh several times). How to do this procedure in video format:


Home iPhone repair shop reopened. Today we are dealing with the lack of sound during an incoming call. And it’s not always about Chinese iPhone speakers. And not even in a completely bent train. There may be several problems.

The contact between the modem and the audio codec is faulty

Quite a rare problem, but also relevant to our scenario. It is usually diagnosed by pressing (pressing well) the upper right corner, where the modem is located. the sound from it begins to reach the audio codec. The BB_I2S_RXD (i2s1) bus is responsible for this signal. It is necessary to check and, if necessary, restore the bb_i2s_clk tracks. bb_i2s_rxd. bb_i2s_txd. bb_i2s_ws (chain from modem to central processor)

The sound on the iPhone has not completely disappeared. it is in the headphones

In principle, a partial loss of audio signals is usually characteristic of software problems, but not in this case.

So, we insert the headphones into the iPhone and check. If there is sound in them, but when you pull it out, it disappears, plus when you adjust the volume, divisions are not added (it feels like the volume buttons do not work), then I congratulate you, you are in luck. The whole problem is in the charging or headphone jacks. They either got dust, or they oxidized from contact with water (how to act if liquid gets in).

And thus the iPhone “thinks” that something is constantly connected to it. a docking station or the same headphones. By the way, this problem is more typical for older devices with a 30-pin connector. such as iPhone 4, iPad 2, etc. Why? It’s just that the connector itself is larger and, for this reason, the likelihood of contamination is higher.

What do we do? It’s simple. in most cases, neat cleaning of the connectors helps.

Carefully! With a toothpick or other object (it is highly desirable not to be metal, as you can scratch or bend the contacts), we clean out all the accumulated dirt or dust from there. After that, we reboot the device. Then, just in case, we insert and remove the charging and headphones into the connectors several times.

By the way, if the contacts are exactly oxidized (for example, after contact with liquid), it may happen that the device will have to be disassembled in order to clean not only the outside, but also inside.

If you do not have such knowledge, I highly recommend contacting the service center, since during self-repair, in addition to sound, you can break something else. for example, the Home button cable and get such a terrible error.

Missing sound on iPhone. what to do and how to be?

Hello everyone! In general, the missing sound on the iPhone is not a very standard situation, since by itself it definitely does not turn off. However, you do not need to immediately prepare for the worst, because this phenomenon can be caused not only by any mechanical problems, but also by software problems, which is much easier to solve. So what to do and how to fix sound problems on iPhone, let’s go!;)

Naturally, we will not talk about such a trivial thing as checking whether the vibration mode is on, the do not disturb mode (indicated by a special icon) and whether the volume slider is turned to maximum. we need to check this first. Let’s get down to business and first we need to decide where there is sound and where there is not.

Sound disappeared everywhere. iPhone is completely silent

Here everything is already a little more complicated, since there can be any reason. software and hardware.

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To begin with, I recommend that you follow all the tips from the previous paragraph. Namely, neat cleaning of the connectors. It will definitely not be superfluous. Next, we move on to the traditional way of dealing with software problems:

  • We reset everything from the phone (after taking care of the backup on the computer in iTunes or in the iCloud cloud).
  • We update the firmware or, if it is already installed the latest, then just boot the iPhone. Without restoring from a backup! Recover later when you find out the reason for the loss of sound.
  • Checking if the sound has appeared.

If after all these manipulations there is no success, then the problem is clearly “iron” and consists in. yes in anything!

Bottom cable, board, buttons, audio codec, etc. Therefore, we do not hesitate to go to the service center. If the phone is under warranty and you did nothing with it (dropped it, beat it), then just after a while you will receive a new device (more precisely, “like new”). If there is no guarantee, then the situation is certainly worse, but not particularly critical. As a rule, repairs associated with the lack of sound do not take much time. And the money is worth the sane.

And finally, a common truth. if there is no sound in one of the lower speakers of the iPhone, then there is no reason to panic (everything is “OK” with your device). Why? Because there is only one speaker at the bottom of the iPhone.

IPhone No Sound Reasons

And so, sound problems are typical for the iPhone 7, 7 Plus, 8 and 8 Plus and can be caused by completely different reasons, about the simplest of which we have already written above. The following problems are more complex and it is better to contact a reliable service center for their elimination:

    Software crashes with incorrectly installed update.

This can happen if you update the firmware on your iPhone over Wi-Fi. The problem is solved quite simply. by flashing the iPhone in a special DFU mode.

the fragile charging-sync connector fails and stops working normally. This can manifest itself in the inability to charge the phone normally, in the absence of sound on the iphone 7. this problem is also solved quite simply. by replacing the iPhone charging port.

Based on our experience. if your iPhone 7/7 and 8/8 started having problems with sound, then in 70% of cases it is the sound control chip or, as the engineers call it, the audio codec.

This is what the audio codec chip looks like on the iPhone 7

Iphone 7 8 No audio during phone calls solution

The reason for its failure is usually the ingress of water into the smartphone or mechanical damage, for example, falling. The fact is that if the iPhone of the above models is susceptible to any mechanical damage, then for some reason it is the audio codec chip that suffers first. I would call this a design feature of these models.

One of the surest ways to test the performance of this microcircuit is to turn on the “Voice Recorder” application on your iPhone. It is it that starts to freeze and work incorrectly at the slightest damage to the audio codec.

To replace the iPhone 7 audio codec, you need special equipment (microscope, soldering station, bottom heating) and, of course, a thorough knowledge of the iPhone motherboard circuit. Our engineers carry out such repairs within one working day, and sometimes even faster, depending on the current workload.

Service center

Why is there no sound in the iPhone 7

As we already wrote above, the cases of problems with sound in the iPhone 7 have sharply become more frequent. Clients increasingly began to deal with the same type of problems: I cannot hear the interlocutor during a conversation or there is no sound in the headphones.

If you start having problems with the sound in the connected headphones or the microphone starts to work intermittently, this may be the first sign of a serious defect in your Apple smartphone. A striking example of such a malfunction is the iPhone 7 Plus, which came to us for repairs with the problem of no sound when connecting headphones. Using his example, we will show what could be the reason for this malfunction.

The first thing that you should check yourself, before contacting a service center, is the performance of your headphones. Just test if your headphones are working on another device. If you are using a special adapter “Lightning-to-miniJack 3.5mm”, then it is worth checking it out.

On the iPhone itself, you should check the Lightning connector for foreign objects or dirt. Because of them, there may be poor contact between the headphones and the cable on which the charging connector is located and, as a result, there is no sound in the headphones or the iPhone may not charge well. If you see that the connector is clogged with dirt, clean it. An old toothbrush or fine tweezers work well for this.

Also, go to “Settings” → “Sounds, tactile signals” and check if the sound is turned off programmatically. If none of the above manipulations helped, then you should contact the service center for a fault diagnosis. It can take up to 30 minutes for an experienced service engineer to diagnose this kind of problem on an iPhone 7 Plus.

Cost of replacing audio codec on iPhone

For for replacing the audio codec in other iPhone models, check with our managers over the phone.

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Connected devices

iPhone supports wireless devices such as Bluetooth speakers. If a similar gadget was previously connected to the phone, most likely the sound is transmitted to it.

iPhone7,7Plus speaker not working during calls!Microphone,earspeaker not working fix.

If the sound appears, open the settings on your phone and go to the “Bluetooth” section. Move this item to inactive position. If necessary, in the same window, you can break the connection with the device broadcasting sound.

  • Next, call the Control Center again and turn off airplane mode.
  • Alert settings

    Open any application with music or video, start playing the file and use the volume key to set the maximum sound value. If the sound is on, but the phone is silent on incoming calls, most likely you have incorrect notification settings.

      To edit the notification parameters, open the settings and go to the “Sounds” section.

    In the event that you want to set a clear level of the sound signal, turn off the “Change with buttons” parameter, and set the desired volume on the line above.

    System crash

    iPhone, like any other device, can malfunction. If there is still no sound on the phone, and none of the methods described above has brought a positive result, you should suspect it is a system failure.

      First, try restarting your phone.

    Read more: How to restart iPhone
    After rebooting, check for sound. If it is absent, you can proceed to heavy artillery, namely, to restore the device. Be sure to create a fresh backup before starting.

    Read more: How to back up iPhone
    There are two ways to restore iPhone: through the device itself and using iTunes.

    Why is there no sound on the iPhone

    Most of the problems with no sound are usually related to the iPhone settings. In rarer cases, the cause may be a hardware failure.

    Headphone malfunction

    If the sound from the speakers is working correctly, but when you connect the headphones you do not hear anything (or the sound is extremely poor quality), most likely, in your case, there is a breakdown of the headset itself.

    It’s easy to check: just connect any other headphones to the phone that you are sure of working. If there is no sound with them, then you can already think about a hardware malfunction of the iPhone.

    Silent mode

    Let’s start with the trite: if there is no sound on the iPhone on incoming calls or SMS messages, you need to make sure that the silent mode is not activated on it. Pay attention to the left side of the phone: there is a small switch above the volume keys. If the sound is muted, you will see a red mark (shown in the image below). To turn on the sound, just move the switch to the right position.

    What to do if sound disappears on iPhone

    Hardware failure

    The following types of breakdowns can be attributed to a hardware malfunction:

    • Inoperability of the headphone jack;
    • Sound control buttons malfunction;
    • Sound speaker malfunction.

    If the phone has been dropped in snow or water before, the speakers are likely to be very quiet or stop functioning altogether. In this case, the device should dry well, after which the sound should work.

    In any case, if you suspect a hardware malfunction without proper skills in working with iPhone components, you should not try to open the case yourself. Here you should contact the service center, where competent specialists will perform a full diagnosis and be able to identify, as a result of which the sound on the phone stopped working.

    No sound on iPhone is a frustrating but often solvable problem. If you have encountered a similar issue before, please share in the comments how it was resolved.