iPhone 7 hangs on an Apple

iPhone 8 or X won’t turn on or freezes on Apple. What to do?

iphone, hangs, Apple

Many of us are well aware of how to deal with the problems that can arise with the long-familiar iPhone. However, Apple has changed a lot in the iPhone 8, iPhone 8 Plus and iPhone X.

iPhone 7 Stuck or “Hung” on Apple logo and looping (Nothing left out)

In this article, we will try to figure out what to do if your iPhone 8, iPhone 8 Plus or iPhone X does not respond to actions, does not turn on at all, freezes on an Apple.

Device does not start after restart

If your iPhone 8, iPhone 8 Plus, or iPhone X still won’t turn on after the forced restart procedure, it might be discharged. Yes, you didn’t even notice it.

In this case, connect the device to a wired charger (this is preferable) or put it on a wireless station and leave it for an hour. In a couple of minutes this will appear:

If the charging screen does not appear for an hour, or if a screen for connecting to a power source appears, do not despair. Just check the connector, USB cable and power adapter.

First, make sure 100% that all connectors are securely connected and not damaged or clogged with dirt. Try a different cable or power adapter. If it is dull. to the service.

Please note that in winter the battery can run out very quickly due to low temperatures. over, it may not provide the required power, and the device will simply turn off.

Of course, everything written above is also true for the iPhone 7 and below. There are simply no nuances other than the lack of support for wireless charging in this case.

The device does not respond at all

If your iPhone 8, iPhone 8 Plus or iPhone X does not respond at all to your actions, it just freezes and shows a static picture or just a dark screen, you need to restart.

In this case, you should not lose any data that you worked on if the corresponding software has an autosave function. And there will definitely not be an iPhone reset.

On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.

If you are using an iPhone 7 or 7 Plus, press and hold the Power and Volume Down buttons for ten seconds or longer until the Apple logo.

If you are using an iPhone 6s, 6s Plus, or older, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.

Smartphone freezes on Apple while loading

It happens that the iPhone seems to start, but its loading stops at the Apple logo. an Apple. But this mainly happens on test firmware and with other risky manipulations.

First. Connect your device to your computer and open iTunes.

Second. When the device is connected, perform a forced reboot.

  • On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.
  • If you are using an iPhone 7 or 7 Plus, press and hold the Power and Volume Down buttons for ten seconds or longer until the Apple logo.
  • If you are using an iPhone 6s, 6s Plus, or older, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.

Under no circumstances release the buttons described above when the Apple appears. the Apple logo. Keep holding them until the recovery screen starts. Let go and exhale.

Third. Select “Update” when prompted to perform a repair or update. iTunes will try to reinstall iOS without erasing your personal data.

iTunes will first download a fresh copy of iOS for the device. You just have to wait for the completion of the procedure or try to perform it again if something goes wrong.

What to do if all else fails

As a result, after all the procedures described above, you should see the familiar lock screen of your iPhone 8, iPhone 8 Plus, iPhone X or older iPhone that you are so used to:

However, on rare occasions, you may not succeed. Yes, this happens sometimes with the iPhone. And there are plenty of reasons for this outcome:

  • There is something wrong with the display if it stays dark but you hear alert tones and feel vibration.
  • There is something wrong with the display if it stays black, but you hear a beep when you plug your iPhone into a charger.
  • There is something wrong with the touch, if the display works, but does not respond to your gentle and not strong pressing.
  • What’s wrong with the buttons if you can’t force restart the device or even just press them to do so.
  • Something is just wrong if the device stuck on the screen with an Apple and is not recognized by iTunes.
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As a result, you need to go to the service. But his choice is a topic for a separate material. Better, of course, in the official one, but it is long and expensive. Unofficial, but dangerous for iPhone.

iPhone hangs on the logo: causes and solutions

And so, if you are faced with a problem when your iPhone does not boot, hangs on an Apple or asks to connect it to iTunes. firstly, do not panic. The problem is solvable in 90% of cases and is quite simple. You may even be able to restore the phone to work yourself.

First of all, pay attention to what preceded the iPhone freezing on the Apple and no longer turning on. Perhaps the phone was being updated, perhaps it was dropped on the floor or liquid got on it. All of these can affect the performance of your iPhone and lead to the problems described above.

The main reasons for iPhone freezing on an Apple:

  • “Crooked” installed firmware;
  • Installed custom firmware. jailbreak;
  • Defective iPhone battery;
  • Failure of some of the elements of the motherboard: flash memory, processor, modem.

Almost all of these problems are solvable and repairable, except for the processor blade. It cannot be replaced with a new one and is very difficult to reball. In this case, it will be quite problematic to repair a smartphone. In other cases, when the problem concerns software, restarting the device or flashing the iPhone almost always helps. If the problem concerns hardware, then you will probably have to seek help from a service center, for example, fixlab.com.ua, which specializes in complex repairs of motherboards for smartphones, tablets and laptops.

Service center

DFU mode on iPhone and iPad

If the computer does not see the connected iPhone, you need to put it into a special Device Firmware Update mode or DFU mode. This is a special mode for updating and restoring firmware on Apple devices when standard methods do not help. It’s easy enough to enable Forced Repair, but the process is slightly different on different iPhone models. How to enable DFU-mode on your device can be found on the official Apple technical support website.

If you did everything correctly, iTunes will automatically recognize the iPhone in recovery mode and a special notification will appear on the screen.

iTunes detects iPhone in DFU mode

Then follow the instructions on your computer screen. The process is very similar to the regular firmware described above.

Self-service iPhone recovery via iTunes

“Hard” rebooting different iPhone models

First, try to force restart your smartphone. As a result, all non-critical errors will be fixed, the cache memory of the device will be cleared and your smartphone should boot normally. You can see how this is done on different iPhone models in the picture above or you can read in our article on this topic.

If the reboot does not help and the smartphone still hangs on the Apple, you need to go to more radical methods. flashing the iPhone. Follow the instructions below exactly and you will probably be able to independently get the iPhone out of the state when it hangs on an Apple or constantly reboots.

  • To get started, download and install the latest version of iTunes on your computer.
  • After that, use the cable to connect the iPhone that “hangs” on the Apple. It should be automatically detected by the system and iTunes.
  • Then follow the instructions and prompts of the iTunes program to “Update” or “Restore” iPhone. iTunes will independently select and download the latest firmware version for your iPhone model and install it.


If you choose “Refresh iPhone”, then all personal information will be SAVED on it. But updating the iPhone that hangs on the Apple is not always possible. Sometimes you have to perform “Restore iPhone” which leads to the complete destruction of all information on the iPhone. You can only recover deleted information if you have backed up iPhone before.

  • If everything went right and without interruptions, then your iPhone will turn on with the updated firmware and you can continue to use your favorite gadget.
  • If an error appears during the recovery or update process, we recommend contacting one of our service centers. Where comprehensive and always free diagnostics of your iPhone will be carried out. As soon as possible, we will establish the true problem and determine the best ways to solve it by agreeing on the timing and cost of repairs with you.

    IPhone Motherboard Repair

    If none of the above methods helped you, then the problem is clearly deeper than a software failure and you need to contact a specialist for qualified iPhone repair in Kiev.

    IN service center FixLab on Demeevka a polite and competent staff is always waiting for you, who will fully advise you on the repair of your Apple smartphone. Thanks to our experience and the availability of modern equipment and a large warehouse of spare parts, we carry out 70% of repairs on the same day.

    You can read reviews about our work on Google maps or on social networks. Regarding the repair of iPhones that freeze when loading and which are not helped by flashing, then often the case lies in the broken contact between the motherboard and the elements installed on it, usually flash memory or a modem. As a result of falls or other mechanical influences, the factory soldering may be broken, and there may be no contact in the right places. This leads to the fact that the system cannot boot to the end.

    FixLab service center engineers are competent enough to identify and fix most of the malfunctions in your smartphones and tablets. For example, in the case of a “dump” flash memory, we will reball a flash on an iPhone in just one working day. And in a day, a fully working and serviceable smartphone will be in your hands!

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    iPhone stuck on Apple after iOS 11 update: reasons

    What can be the reason that your iPhone 6/7 freezes on the Apple logo after the iOS 11 update. At the same time, the phone does not turn off or turn on, it cannot be restarted, and in general it refuses to respond to any of your actions. The most common reason for this error is an unsuccessful update attempt. It is possible that during the installation of the new iOS 11 platform via iTunes or over the air, something went wrong, and your iPhone hangs on the Apple and reboots.

    By the way, exactly the same error, when the iPhone freezes on the Apple logo, can also happen during jailbreak, during the process of restoring data from a backup file via iTunes, if certain elements of the motherboard are damaged (for example, if the iPhone fell or water got into the phone). It could also be a simple system failure, some kind of hardware error.

    What to do if iPhone 6/7/8 / X is stuck on the Apple logo after iOS 11 update

    What to do if iPhone won’t turn on and Apple on screen is lit after iOS 11 update or iOS 11 update, even when downgraded from iOS 11 to iOS 10.3? A similar mistake can happen to any of us, despite the fact that the iOS platform is considered one of the most stable and reliable mobile systems. For many users, this behavior of the smartphone can cause fright, suggesting that the iPhone is broken. In fact, it is in your power to fix this bug, but not without the help of additional software. In just a few clicks, Tenorshare ReiBoot will be able to restore the correct operation of your device and remove the Apple logo from the screen.

    What to do if iPhone won’t turn on and Apple is on?

    We suggest you use the easiest, but at the same time very effective way to fix the error. the Tenorshare ReiBoot program. This tool solves most of the iOS problems by entering / exiting recovery mode. If iPhone stuck on Apple after installing iOS 11 update, follow these steps.

    Download and install the Tenorshare ReiBoot software on your computer from the official website. Connect your iPhone to your computer with a USB cable.

    Start the Tenorshare ReiBoot program. The utility will recognize your device and prompt you to enter recovery mode.

    Click on the “Enter Recovery Mode” button. Wait a while.

    As soon as the button “Exit recovery mode” becomes active, click on it. It will take some time for the device to reboot. When the iPhone restarts, it will be ready to use normally.

    Please note that the data on your device will remain intact. nothing will be deleted. Tenorshare ReiBoot can be used on both Mac and Windows. You can download the program absolutely free. Tenorshare ReiBoot can fix other iOS errors on iPhone / iPad: for example, if iPhone stuck in recovery mode or iPhone stuck after iOS 11 update.

    How to Hard Reset iPhone without Button

    New iPhones don’t have a Home button. Namely. on the iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11/11 Pro / 11 Pro Max. But even for them, you can perform a forced reboot if the iPhone does not turn on, and the Apple is on.

    The process is a little more complicated than for older models.

    • Press the volume up button and release it.
    • Then press the volume down button.
    • Hold the power button and hold it until the screen goes out (the Apple logo disappears), and the device starts to reboot.

    What to do if iPhone is frozen on Apple

    After updating or rebooting, it may happen that the iPhone freezes on the Apple and does not turn on. How to solve this problem and start the smartphone again, read our article.

    The long-awaited iOS 13 update has recently been released. we talked about its main features in a separate article. Sometimes an upgrade carries not only cool features, but also a bunch of bugs. Sometimes installing an update leads to the fact that the smartphone freezes at the boot screen and does not want to turn on. Also, this problem may occur after restarting the device. Sometimes iPhone freezes when connected to PC or unsuccessful Jailbreak. what is it, read here.

    Less commonly, the problem occurs due to the hardware. usually after an unsuccessful or self-repair. To prevent such a sad outcome, we advise you to use only the advice of Apple Authorized Service Centers.

    Fortunately, in many cases, everything is easy to fix on your own without contacting a service. We will show you several proven methods that will help revive the iPhone, which turns on and off before the Apple.

    How to Force Restart iPhone with Home Button

    Older iPhones are still equipped with a Home button. these are all devices from the first iPhone to the iPhone X. The most popular of them are: iPhone SE, iPhone 5 / 5s, iPhone 6 / 6s / 6 Plus / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus.

    • If you have a sixth iPhone or an older model, to restart, you need to hold down the Home button and the power key for about 10 seconds until the Apple icon disappears from the screen. Also it shouldn’t blink.
    • If you have an iPhone 7 or older, press and hold the Volume Down and Power buttons at the same time until the white manufacturer logo disappears.

    During the reboot, the phone will restore all disturbed processes and start up normally. Remember that after this you will need to enter the password from your Apple ID account.

    Recovery via DFU mode

    In case your iPhone does not turn on, the Apple lights up and goes out when you reboot, there is a special firmware update mode, also known as DFU (Device Firmware Update) mode. When it is a forced rollback of the system, error diagnostics and emergency device update.

    If the option with reboot and recovery did not help you, then DFU will become a kind of “plan B”. We still do not recommend starting with it. try Hard Reset and Recovery first, and if nothing works, proceed to recovery via DFU.

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    DFU mode works mostly on older iPhones. Here’s how to turn it on.

    • Connect iPhone to PC using iTunes.
    • Press the Power and Home buttons at the same time, as if rebooting, and hold them for ten seconds.
    • Release the Power key, but hold Home until iTunes displays a message that the smartphone has entered DFU mode.
    • Follow the on-screen instructions to reset iPhone settings.

    Unlike the Recovery mode, the DFU works with the screen off, on which no icons are displayed. All data will be deleted from the iPhone during the firmware update; you will have to re-enter your Apple ID and adjust the iOS settings. To avoid losing important files when you reset your device, save them in advance to another medium or in the Apple cloud. We wrote more about backup in a separate article.

    Hard restart when iPhone won’t turn on and Apple is on

    Turn off and on again. this method helps in most cases, not only when iPhones break down, but also with PCs, routers and mobile gadgets. The process for starting Hard Reset depends on your iPhone model.

    Using Recovery Mode if iPhone won’t turn on

    In order not to lose information on the iPhone, you can try using the recovery mode, aka Recovery. This method is most effective if the problem occurs after an unsuccessful system update. The smartphone will reinstall iOS without erasing your personal data.

    Fix iPhone 7 or 7 Plus Stuck on Apple Logo or Boot Loop Issue Quickly

    Contact service

    If the tips above didn’t work for you, it might be a hardware issue. Have you recently repaired your iPhone with a questionable service? Or maybe they tried to replace something inside the device themselves, but after the repair there were extra parts left?

    If you bought a gadget recently, you can contact Apple support and take advantage of the warranty. If the device is more than a year old, you should find a reliable service center and show the device to specialists. Read more about iPhone repair. on the official manufacturer’s page.

    What to do if the logo screen does not disappear and the iPhone is still not working

    If rebooting your device, updating the firmware, and even performing a factory reset didn’t work, the issue might be hardware related. In this case, it is best to contact a service that specializes in repairing Apple products.

    Factory reset (flashing) iPhone in DFU mode

    You can get rid of the logo screen by performing a factory reset in DFU mode. In this case, all data on the device will be lost, so make sure you have all the necessary backups before proceeding.

    We talked in detail about how to enter the iPhone into DFU mode in this article.

    If the problem is jailbreak and you can’t uninstall the tweak or app, a factory reset in DFU mode is most likely the only option.

    Force restart iPhone

    Sometimes a forced restart of the device helps to get rid of an Apple on a dark screen. iPhone 7 and newer models can be rebooted by simultaneously pressing and holding the power button and volume control for 10 seconds.

    To reboot older models, press and hold the Power and Home buttons for 10 seconds.

    We talked about the reboot in more detail in this article.

    Apple on iPhone: what to do if your smartphone freezes or restarts on the boot screen

    Sometimes iPhone owners are faced with an unpleasant phenomenon. the Apple logo appears on the screen and the device stops showing signs of life. Typically, this happens after installing updates or crashing applications. iPhone freezes or restarts “on Apple”, making it impossible to continue using it. What to do in this case, we will tell you below.

    Refresh iPhone in Recovery Mode

    If a hard restart doesn’t work, try updating your iOS in Recovery Mode. This method allows you to reinstall the operating system without changing the data stored on the device. However, it is only effective if the logo screen appeared as a result of a glitch during the iOS update process. If the problem is related to the hardware “stuffing” of the device or jailbreak, this method will not help.

    To update iOS in recovery mode, you need a desktop computer with the latest iTunes and a USB cable.

    On iPhone 7, you can activate recovery mode by simultaneously pressing and holding the power button and the volume down control until the smartphone turns off. Then on your smartphone, hold down the volume down button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone will display the iTunes logo with the cable, and iTunes will display a notification on the computer that the iPhone has been detected in recovery mode.

    On earlier iPhones, recovery mode can be activated by simultaneously pressing and holding the Power button and Home button until the smartphone turns off. Then, on your smartphone, hold down the Home button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone will display the iTunes logo with the cable, and iTunes will display a notification on the computer that the iPhone has been detected in recovery mode.

    The above steps will allow you to update your device’s firmware. If the logo screen does not disappear, try all over again, but select “Restore”. Please note that in this case, all iPhone settings will be reset to factory settings (all data will be deleted). You can restore them from backups.

    Why iPhone freezes and restarts on Apple

    If the iPhone screen suddenly goes blank, a logo appears on it, and then nothing happens, then something went wrong with the software. Reasons for the appearance of the logo screen: