iPhone 7 sensor not working

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How to turn off iPhone if the screen is not working

Problems can arise with any devices, be it Android-based gadgets or smartphones from Apple, because this is a technique, and sometimes it can malfunction: mechanical influences from the outside or from the user, defective components, software errors and many other reasons. Sometimes users have a problem when the screen stops responding to touch, and as a result, a person cannot do absolutely anything with his phone, especially if it is an iPhone.

If in a conventional device you can simply take and pull out the battery, then for iPhones you need to disassemble half of the phone for this, which can lead to the loss of the warranty. What to do if your phone’s sensor stops working and you need to turn off your device? There is a way out, and we have described all possible options in this article.!

Turning off your smartphone normally

The iPhone is turned off by the Power button, which is also a lock (unlock) of the device. This method is relevant only if the screen does not work partially, for example, your lower part is broken and you see nothing or the screen does not work at all, but the sensor works (even in this case, you can roughly guess when the strip should appear shutdown and pull it in the right direction). Therefore, the procedure is as follows:

  • On your device, hold down the Power key and wait a few seconds (3-5 seconds);
  • If your screen is partially broken, but the sensor works, just pull the slider in the right direction and the phone turns off;
    iphone, sensor, working
  • If the screen is completely broken, but the sensor is working, also press Power and wait a few seconds, then step back from the screen about 1 centimeter of distance and slide your finger to the right. This is a kind of “blind shutdown”. In some cases, you need to repeat the operation several times to get where you need to;
  • If the screen does not work, the sensor does not work either, go to the next paragraph of our article.

For iPhone 6s and below

  • Simultaneously hold down the Home and Power key on your device and hold for a few seconds, but until the screen turns off;
  • As soon as the screen turns off, immediately release them without waiting for the Apple logo to appear.

For iPhone X

Here, the “hard reboot” process is no different from the iPhone 6s. All you need to do is just hold Home and Power for 4-5 seconds until the phone turns off. After that, immediately release the keys to avoid rebooting.

Hard restart (shutdown) iPhone

In most cases on the iPhone, when a serious malfunction occurs in software or modules, a “hard reset” is applied to normalize the stable operation of the device. It can also be useful to you if you need to turn off the iPhone, but the sensor does not work. Reboot is written, you say, but we need a complete shutdown, right? But there is a trick here. If you release the keys in time, the device will not turn on. Actually, the procedure is as follows:

For iPhone 7 and 7 Plus

For iPhone 7, the default reboot is done with the Power and Volume Down keys, but this is a reboot. If you need to turn off the iPhone 7 with the keys, then the procedure is as follows:

  • Press the Home and Power keys at the same time and wait about 4-5 seconds;
  • As soon as the screen goes out, release them, after which the smartphone does not turn on to restart.

Low temperature

This option is not the most “smart”, but for desperate users, we decided to talk about it too. Probably, many people know that Apple’s technology is not very fond of the cold, and if the environment is really such that your hands freeze, then your phone, most likely, will not turn on or will slow down. So, you can take your iPhone outside in cold weather, when the temperature is as low as possible, and there is a possibility that it will turn off automatically. Another option is to put it in the freezer, but we do not advise you to do this, since you can completely lose the device.

Signs of a defective iPhone sensor

In iPhone and iPad, the display module consists of three components: a protective glass, a display and a sensor (touchscreen). Sensor malfunctions are manifested by the following symptoms:

Touching items on the screen has no effect;

  • Actions on the screen occur with a delay, some time after the touch;
  • Touches are not processed over the entire surface of the screen;
  • Actions on the screen occur without touching it: the smartphone itself launches applications, various menu items are pressed, and so on;
  • Touches are processed incorrectly, that is, the action takes place in the wrong area of ​​the screen where the touch was made.
  • The symptoms described above may persist or appear for a while, after which the iPhone will start working normally again.

    It is impossible to use a touch device with a faulty touchscreen, and you must fix the problem immediately after it occurs. At the same time, it is not always caused by incorrect operation of the sensor; in some cases, errors in touch processing occur at the software level.

    Calibrating the iPhone sensor

    Apple does not allow users to calibrate the iPhone or iPad sensor. There are no tools in the device settings that would be responsible for calibration, and only service center specialists can perform it, as stated in the official documentation for Apple smartphones and tablets.

    At the same time, some touchscreen settings in the iPhone are provided, but they concern only models older than the iPhone 6S and iPhone 6S Plus. It is about adjusting the sensitivity of the 3D Touch function. To adjust the pressure to perform various actions when using 3D Touch, you need to do the following:

    • Go to “Settings”;
    • Select the menu item “Basic”;
    • Go to the Universal Access tab;
    • Click on the “3D Touch” option, after which you can adjust the screen sensitivity.

    After calibrating 3D Touch on iPhone, it is recommended to restart your smartphone.

    The sensor does not work on the iPhone: reasons, diagnostics, repair

    Apple monitors the quality of the parts from which its devices are assembled. Almost every element is being finalized in a new generation of devices, but no one is insured against defects or problems during operation. One of the most common iPhone and iPad malfunctions is sensor failure. The touchscreen may fail in whole or in part, not responding to the user’s touch on the entire surface of the screen or only in a certain area. If the sensor on the iPhone or iPad does not work, you should not immediately take the devices to the service center, often the problem can be solved by yourself.

    What to do if the sensor is not working properly on iPhone

    If the problem with touch processing is caused by a software failure, then the user of the device can fix it on his own, without resorting to the help of specialists. To do this, you need to perform a “hard reboot” of the device by simultaneously holding down the “Home” and “Power off / on the device” buttons. After 15-20 seconds, the smartphone screen will turn off, after which the Apple icon will light up on it. this means that the restart was successful. After the iPhone boots up, you can test it for the quality of the sensor.

    How to replace the touchscreen on iPhone

    Replacing a sensor on an iPhone or iPad is a complex procedure that requires special skills, tools and a spare part. In most cases, attempts to independently replace the touchscreen in a smartphone lead to damage to other components of the device, cracks / scratches on the case and other problems. That is why it is better to entrust iPhone repair to specialists of trusted service centers.

    Sensor stopped working on iPhone

    Have you found your phone unresponsive to touching the screen? Then, most likely, the sensor on the iPhone stopped working. But there are also several other explanations for the occurrence of this breakdown.

    • Manufacturing defect
    • Water getting inside the phone through cracks and chips on the screen
    • Faulty motherboard
    • Fall from height or strong blow

    To determine the reason why the iPhone sensor stopped working, you need to contact our specialists. This can be done either through a special form on the website, or by telephone. Operators will advise you on all issues of interest and direct you to your home or to the office of the craftsmen. They will quickly determine the exact reason why the sensor on the iPhone stopped working and fix it.

    IPhone Touch not working

    If the iPhone Touch does not work, then it can become a big problem in everyday life. After all, it is the Touch Screen of the iPhone that makes it possible to control the smartphone by touching the screen. Of course, when this function stops working, it becomes impossible to use the smartphone. This problem brings a lot of inconvenience, and therefore requires urgent elimination. IPhone Touch Screen repair is performed in our service center i-Remont.Moscow. Repair is possible both with the departure of the master to your home or office, and in the service. This approach will not only save you time, but at the same time replace the Touchscreen on the iPhone and quickly get rid of the problem. Therefore, if the sensor on the iPhone does not work, then you can safely contact our professionals. The craftsmen have all the necessary knowledge and skills, thanks to which they will quickly and flawlessly repair the Touchscreen iPhone.

    The sensor on the iPhone is not working well

    Is your iPhone sensor not working well? Then our service center will help you solve the problem. iPhone Touch is a very complex structure, without which the normal operation of the phone is impossible. The iPhone touchscreen can fail due to many reasons, sometimes they are associated with software malfunctions, breakdown of the Touch Screen on the iPhone or damage to the smartphone itself. An experienced specialist will be able to determine the true cause of the defect. It is important to remember that the reliability of the repair depends on the correctness of the error definition. Therefore, you should not try to fix the gadget yourself, the best solution would be to take the iPhone to our service center. I-Remont.Moscow specialists will figure out why the sensor works on the iPhone, as well as perform flawless repairs at a bargain price.

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    IPhone sensor not working

    Sensor does not work on iPhone Cost
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    IPhone Touchscreen does not work

    What you can do yourself if the iPhone XS sensor breaks?

    Full repair of the iPhone XS (or replacement) of the screen can only be carried out by an experienced technician with special equipment. It is not worth doing self-repairs, as rough tampering with the iPhone XS device can lead to new breakdowns, as well as aggravate old problems. However, there are some steps you can take to help remedy the situation at least for a short time.

    If the touchscreen isn’t working on iPhone XS, try the following steps:

    • Simultaneously hold down the Home and Power buttons;
    • Wait for the device to reboot;
    • Recheck sensor operation.

    The easiest way to solve the problem with a non-working touch screen is to contact the service center in time. After conducting high-quality diagnostics, the wizard will find out what exactly caused the problems and fix them in a short time. Apple Service Center uses only original parts, so after repair or replacement of parts, the device will function at full capacity.

    Causes of sensor breakdowns

    Touch screens on all Apple products are distinguished by their reliability and special sensitivity, but they are not protected from malfunctions and mechanical damage. In most cases, sensor problems are caused by improper use of the device, neglect of safety measures and unwillingness to seek professional help in time.

    The main reasons why the iPhone XS sensor is not working:

    • Mechanical damage. iPhone has been dropped, hit, or pinched by a heavy object. Screen damage and cracks make the touchscreen difficult to operate and block most signals.
    • Moisture penetration into the device, as well as corrosion.
    • Controller malfunctions. A significant problem that can only be solved in a service center.
    • Breakage of contacts of a microcircuit of a motherboard.
    • Rough tampering with an iPhone.
    • Poor quality repairs with the installation of non-original parts.
    • Recently, the power button or “Home” button was replaced. When repairing and replacing buttons, the loop is disconnected, which is responsible for the reaction of the touchscreen to touch. Improper repairs or improper installation of the ribbon cable may cause the iPhone XS sensor to stop responding to touch.
    • Accessories for the phone were chosen incorrectly. cover, glass, film. They may be used incorrectly and are blocking the signals supplied to the sensor.

    In most of these cases, to restore the sensitivity and normal functioning of the sensor, you need to contact the service center. It is recommended to use the services of a specialized Apple office, whose work is focused exclusively on the equipment of this manufacturer.

    IPhone XS sensor / touchscreen not working

    The main disadvantage of the touchscreen (touch screen) on any modern devices is its increased fragility: even pressing your finger too hard on the screen can lead to some breakdowns. This is especially true for Apple products, which are famous for their sensitive sensor. If the touchscreen on the iPhone XS does not work, it would be best to contact the service center for timely assistance.

    Measures to prevent breakdowns

    You won’t be able to fix the iPhone XS sensor on your own, and the original parts and services of a professional craftsman are not cheap. Therefore, it is much more reliable to independently protect the device from damage and prevent problems with the touchscreen.

    Experts recommend taking the following security measures:

    • Buy a protective glass and a cover that will reliably protect the device on both sides. It is best to choose tempered glass, which is highly durable and difficult to break or scratch. Plus, it reliably covers the entire screen surface. A protective film is much cheaper, but there will be no real sense from it when the device falls. To protect the back, a silicone case is suitable, which will soften the fall and will not crack itself.
    • Do not pick up the phone with wet or oily hands, keep it away from food and liquids. The ingress of water into the device is the main reason for most of the malfunctions of any equipment.
    • Regularly clean the iPhone from dust, wipe with a special napkin.
    • Be more careful with technology, do not carry it in your back and do not hold it in your hands all the time. Your phone will be much safer in a protective glass or on a special stand.

    These simple measures will help protect not only the screen, but also the iPhone XS itself from damage.

    Signs of a defective iPhone XS touchscreen

    Determining the true cause of the malfunction will not work without proper experience and special equipment. However, the user will be able to determine that it is the touchscreen of the iPhone XS that has failed without assistance.

    You can understand that the sensor does not work on the iPhone XS by the following signs:

    • The touch response is slow. The device only takes a few seconds to complete the operation;
    • When pressed, the display glitches (behaves incorrectly);
    • The device does not fully respond to touch around the entire perimeter of the display or in some parts of it;
    • iPhone XS downloads apps that are on a different part of the screen;
    • The display is arbitrarily “pressed” without first touching it with a finger;
    • Pages can be switched with difficulty, you have to swipe the screen harder to perform the operation.

    If one of these signs is found, you must immediately contact the service center. Even if the cause of the problem is not a breakdown of the iPhone XS sensor, but, for example, a failure of hardware settings, high-quality diagnostics will not harm the device.

    Features of repairing the touchscreen iPhone XS in the service center

    Replacement of components is required in the event of a breakdown of the display module or loop. Such parts cannot be repaired, and replacing them with new ones is much more profitable. It is worth contacting a service center even if the sensor is generally working properly, but in rare cases problems occur, the iPhone XS screen freezes and stops responding to some commands.

    Replacing the iPhone XS touchscreen should only be carried out by an experienced specialist who is familiar with the device and knows all the nuances of its repair and replacement of critical components. In case of illiterate assembly, the operation of the proximity sensor may be disrupted even with a working loop.

    Replacing a sensor on an iPhone XS is a fairly quick but painstaking and focused procedure. Installing original spare parts requires a complete disassembly of the device and disconnection of the touch cable. It is his problems that can block some of the commands.

    The main difficulty in replacing the sensor is the complex design of the display module: protective (or top) glass, the touchscreen itself and the display. If the sensor malfunctions, you will have to replace all three components. Work of such complexity for a professional master will take about two hours. Provided that he has sufficient experience and all the necessary equipment to assist.

    IPhone sensor / touchscreen not working

    Despite the fact that mobile devices from Apple are quality products, their owners often face such a nuisance as a non-working touchscreen / sensor. It may fail completely or not work partially. In any case, this will cause severe inconvenience to the owner.

    Why the sensor / touchscreen on the iPhone (“iPhone”) does not work and what to do?

    • Mechanical damage due to falling: even if the display is not broken, the proximity sensor located at the top of the touchscreen may stop working. As a result, the display does not go out during a call.
    • Moisture penetration: it is not at all necessary that the mobile should be drowned, since the proximity sensor is located on top, not far from the earpiece opening, so even a few drops of liquid can damage the touchscreen / sensor on the iPhone (“iPhone”). This can happen after showering or talking in the rain.
    • After replacing the touchscreen with an inexperienced specialist. over, its replacement should take into account certain features of the device of the phone, with an illiterate assembly, the proximity sensor will not work, although its loop itself is in working order.
    • After replacing the lock / enable button. The button changes along with the loop through which it works, as a result, the display stops extinguishing during a conversation, because they forgot to rearrange the filter on the sensors.

    As you can see, there may be several reasons why the iPhone (“iPhone”) sensor / touchscreen does not work, so we strongly recommend that you do not try to repair it yourself if you do not have the proper skills, but contact our company Apple-SAPPHIRE. Our masters will make an accurate “diagnosis” of your device and carry out repairs at a lower cost.

    The sensor / touchscreen does not work on the iPhone (“iPhone”). Manifestations:

    • The sensor ignores touches in some areas / zones and does not react to them at all.
    • The touchscreen reacts to pressing with a delay.
    • The sensor completely ignores any touch and does not work at all.
    • The screen (including the sensor) lives its own life: applications open / close on their own, text is typed, pages of documents are turned over incorrectly.

    What to do if the iPhone (iPhone) sensor / touchscreen does not work:

    • If the touchscreen malfunctions on a regular basis (the sensor works, but with errors and malfunctions), it is worth rebooting the phone. You can do it like this:
    • If a cool bumper is glued to the smartphone screen or the protective film partially captures the screen, try to remove them and check the operation of the sensor. It is possible that the screen will start working again, and the cause of the malfunction was the use of such accessories.

    If you have done all of the above, but the non-working screen / touchscreen of the iPhone (“iPhone”) has not been “reanimated”, then, most likely, you should think about a visit to our Apple-SAPPHIRE workshop. The service center employees will not only assess the condition of the phone, find out the cause of the problem, but also, if necessary, will be able to replace the screen.

    As for the screen replacement time, it will take no more than an hour. over, such a quick execution will not affect the quality of work. All this is due to the fact that we have original spare parts and a wealth of experience (we are contacted with such a problem every day).

    It happens that the screen does not work as a result of damage or deformation of the board, but such breakdowns are quite rare. Such a malfunction requires a more complex and time-consuming repair. After all, solving serious problems, like, in fact, the diagnosis itself, lasts longer than a simple sensor replacement.

    Please note that all iPhones from the fourth to the sixth generation are equipped with a touch glass installed in the display module and its integral protruding part. over, the display module itself consists of three such elements. a protective (top glass), a touchscreen (sensor) and the display itself. Therefore, if the touchscreen fails, you will have to change the entire module. And if you disassemble the display, the module also changes entirely.

    IPhone sensor malfunctions

    Despite the fact that Apple products are of very high quality, iPhone owners often face such a problem as a non-working sensor, or, as it is also called, a touchscreen. The sensor may not work partially, or completely fail.

    A variety of factors can cause the screen to not work. These reasons, in the first place, include all kinds of mechanical defects as a result of physical impact on the iPhone. A vivid example is shown above, due to a strong impact when the iPhone 5 is dropped, the touchscreen will not work in 98% of cases.

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    Manifestations of an incorrectly working sensor on the iPhone

    • IPhone touchscreen ignores and does not respond to touches in certain areas / areas.
    • The touchscreen responds with a delay to pressing.
    • The iPhone’s sensor ignores all touches, and does not work at all.
    • The phone screen (including the sensor) lives its own life: text is randomly typed, applications close and open on their own (without user intervention), pages of documents are flipped incorrectly.

    What to do if the sensor stops working? Try the following:

    • In case of periodic display of malfunctioning of the touchscreen on the iPhone (the sensor on the phone works, but its work occurs with a large number of failures and errors), you should perform a full reboot of our device. You can do it this way:
    • Simultaneously hold down the power button and the “Home” button;
    • We keep the buttons in this state for at least 15-20 seconds;
    • After that, the iPhone will restart;
    • If, as a result, the standard Apple logo appears on the screen. you did everything right.
    • If a protective film is glued to the screen of your iPhone, or a new cool bumper partially captures the screen. remove everything and check the sensor performance again. Perhaps the screen will work again, and similar accessories contributed to the malfunction.

    It may happen that you do all of the above, but you still don’t get the result, the faulty touchscreen will not come to life? Then, most likely, you should think about a visit to an Apple service center. The service center staff will help assess the condition of the phone, find out the cause of the problem, and, in which case, replace the screen.

    By the way, the repair time, namely replacing the screen on the iPhone, takes about an hour. Are you surprised? And this despite the fact that such fast execution does not affect the quality in any way. As a rule, this situation has developed due to the fact that sensor replacement is the most common repair procedure in Apple service centers.

    There are times when the screen refuses to work due to deformation or damage to the board. but such breakdowns are quite rare. With such a malfunction, you will have to leave your favorite gadget at the service center for a longer period of time. After all, diagnostics and solving serious problems take longer than a standard sensor replacement.

    In order not to ask stupid questions at the service center, remember: all generations of iPhones, from the fourth to the sixth (at the time of this writing, the iPhone 6 Plus is the latest model), are equipped with a touch glass, which is located in the display module and is an integral part of it. The display module itself consists of 3 such elements. the top glass (protective), the sensor (touchscreen) and the display itself.

    That is why, if the touchscreen on the iPhone fails, the entire module will have to be changed. And if you break the display, the whole module changes. And if only the upper protective glass is broken. You already guessed what will need to be changed?

    If you have an iPhone 6 or 7, read about sensor repair and calibration in a new article here. We have collected the latest information for you about sensor faults.

    Trust iPhone repair only to professionals

    Yes Yes Yes! I also saw hundreds of videos on YouTube and searched on Google for step-by-step master classes on repairing or replacing a sensor on an iPhone. I will say even more, I myself broke the screen of my iPhone more than once and, following various replacement videos, tried to fix everything. In 50% of cases, my attempts ended in success), this despite the fact that I am a radio amateur and not by hearsay familiar with electronics.

    By the way, the last case ended with the fact that, changing the display, I touched an important detail and was left without sound. This detail cannot be restored, so now I have to use a “silent” iPhone. You can see a similar video of the repair below.

    That is why I recommend to entrust iPhone repair only to people who professionally service Apple equipment, in other words, those who work in official service centers.

    By contacting an under-serviced center or buying a cheap fake high-quality part for self-installation, you endanger the device as a whole.

    • The part may turn out to be so low-quality that after a short period of time, you will be forced to turn to a professional to eliminate even greater damage.
    • As for the unscrupulous service centers, everything is not smooth there either. Firstly, you are not given any official guarantees, and secondly, the same cheap parts can be presented as high-quality.

    By contacting the official service center of the manufacturing company, you get a guarantee that the work will be done with high quality, your money will not be wasted, and the device will serve you properly for a long time. over, smartphones like those from Apple have their own subtleties, specifics, individual design features and internal structure. a simple mistake when repairing this technique can lead to unpleasant consequences.!

    Do not forget to read the comments, there is also a lot of useful information. If there is no answer to your question, and there is an answer to later comments, then the answer to your question is contained in the article, respect someone else’s time.


    Sometimes you may notice that the iPhone sensor is intermittently not working for you. Or the iPhone sensor has stopped working altogether.

    How to fix iPhone touchscreen problem?

    one). If iPhone touchscreen problems do not occur frequently, you can try restarting the device.

    Simultaneously press and hold the Power and Home buttons for 15-20 seconds. If the restart was successful, an Apple (Apple logo) will appear on the iPhone screen. And after a while the iPhone will turn on.

    For iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, follow these steps:

    Also, as in the previous case, simultaneously press and hold the Power button and the volume down button for 15-20 seconds. If the restart is successful, the iPhone will display Apple and the phone will turn on.

    2). The touchscreen of the iPhone does not work well if the protective glass is glued to it, a bumper or case is on.

    These accessories may cause screen performance problems. The protective glass may not fit tightly to the screen, and as a result, the sensor will react poorly to interactions with it. Also, a protective bumper or cover can pinch or overlap the screen and indicate poor sensor performance. Remove all accessories and check if the screen is working.

    3). If, after the previous recommendations, the iPhone sensor still does not work, the iPhone repair should be entrusted to professionals.

    In a specialized Apple service center, the wizard will diagnose the iPhone sensor malfunction and offer options for iPhone repair.

    If the reason lies in a malfunction of the display, the service will replace the screen.

    In modern smartphones, the display module consists of several parts: a protective glass, a sensor (touchscreen) and a matrix. As a rule, if the iPhone touchscreen malfunctions, the entire display module is replaced. It is not recommended to replace the sensor or display cable separately due to the unreliability of this procedure.

    This problem can arise due to several reasons:

    • The iPhone sensor has stopped working, or only a part of the sensor is working, due to a mechanical failure due to the iPhone falling to the floor or being hit. The impact could damage both the iPhone touchscreen itself and the case;
    • The iPhone touchscreen does not work due to moisture ingress. If liquid gets on the iPhone, corrosion and short-circuiting of the circuit board may occur, which will cause the iPhone’s sensor to fail;
    • The iPhone’s touchscreen chip could fail;
    • Faulty iPhone touchscreen controller. This issue can also cause the iPhone’s sensor to malfunction;
    • In the previous service, low-quality spare parts were used during the repair.

    MAIN PROBLEMS »iPhone sensor does not work

    What are the malfunctions of the Touchscreen iPhone?

    • The touchscreen of the iPhone responds poorly to touches, or does not react to them at all;
    • IPhone screen responds to press with a delay;
    • IPhone apps “take on a life of their own.” Programs spontaneously turn on or off abruptly. Text is randomly typed in messages. Pages are turned with difficulty;
    • The sensor does not work in certain areas of the screen.

    What to do if iPhone sensor is not working?




    Protective film or glass

    If your iPhone has film or glass, try removing it. The fact is that low-quality protective equipment can interfere with the correct operation of the touchscreen, and therefore the sensor does not work correctly or does not react at all to touches.

    The smartphone is frozen

    If the phone has not been physically affected, it should be assumed that it simply froze, which means that the most affordable way to fix the problem is to force a restart. We previously talked about how to perform a forced launch on our website.


    Drops falling on the screen of a smartphone can cause conflicts in the operation of the touchscreen. If the iPhone screen is wet, be sure to wipe it dry and then check the sensor. In the event that the phone has fallen into liquid, it must be dried and then checked for operation. How to properly dry a smartphone that has fallen into water, read the article below.


    Often, the iPhone sensor does not work when a certain application is launched. this problem arises after the next version of iOS is released, when the program developer did not have time to adapt his product for the new operating system.

    In this case, you have two solutions: either delete the problematic application, or wait for an update that will fix all the problems. And in order for the developer to hurry up with the release of the update, be sure to inform him about the presence of a problem in the work on the application page.

      To do this, launch the App Store. Go to the “Search” tab and then find and open the page of the problematic application.

    Damage to the touchscreen

    In this case, the smartphone screen may work partially or completely stop responding. Most often, this type of problem occurs as a result of the fall of the phone. and the glass may not break. The fact is that the iPhone screen is a kind of “layer cake” consisting of an outer glass, a touchscreen and a display. Due to the impact of the phone on a hard surface, damage could occur to the middle part of the screen. the touchscreen, which is responsible for touching. As a rule, you can verify this by looking at the iPhone screen at an angle. if you see stripes or cracks under the outer glass, but the display itself works, with a high degree of probability we can say that the sensor is damaged. In this case, you should contact the service center, where a specialist will promptly replace the damaged element.

    Reasons for the inoperability of the touchscreen on the iPhone

    IPhone touchscreens can stop functioning for a variety of reasons, but they can be divided into two main groups: software issues and hardware issues. The former are caused by a malfunction of the operating system, the latter, as a rule, arise due to physical impact on the smartphone, for example, as a result of a fall. Below we will consider the main reasons that can affect the inoperability of the touchscreen, as well as ways to bring it back to life.

    Why did the sensor stop working on the iPhone

    Operating system malfunction

    Again, a similar reason should only be assumed if the phone has not been dropped or otherwise exposed. If restarting your smartphone does not work, and the touch glass is still not responding to touch, you might think that iOS has experienced a serious malfunction, as a result of which the iPhone cannot continue to function correctly.

    • In this case, you will need to flash the device using iTunes. To get started, connect the gadget to your computer using the original USB cable and launch iTunes.
    • Enter the phone into DFU special emergency mode.

    Read more: How to put iPhone into DFU mode

  • Normally, after entering the iPhone into DFU, iTunes should detect the connected phone and offer the only solution to the problem. to perform a restore. When you agree to this procedure, the computer will start downloading the latest firmware available for your smartphone model, after which it will remove the old operating system, and then perform a clean installation of the new one.
  • Troubleshoot iPhone 6 and 7 sensor crashes

    If the sensor on the iPhone does not work, then it is impossible to use the device normally. You can fix the malfunction yourself, but only if it has a programmatic nature. For mechanical problems, it is recommended to contact the service center.

    Read more:  Reset Iphone 7 Network Settings


    If the touchpad touches do not work due to a software glitch, then you can try to fix the error in the software yourself. The first method is to reboot your phone. To execute it, hold down the Home and Power On / Off buttons for 15-20 seconds. The screen should go dark and the Apple logo will appear on the screen.

    On iPhone 7, the restart keyboard shortcut changed as the Home button became touch sensitive.

    • Hold the On / Off button.
    • Press the volume down key.
    • Hold both buttons until the screen turns off.
    • Release the keys when you see the Apple logo.

    If restarting doesn’t help, try resetting your settings. effective than a simple reset is wiping your iPhone, erasing all information, and then setting it up as new. Please make a backup in iTunes before performing this operation.

    Comments: 6

    You bought refs or made copies of displays, now you are tormented, you need to buy or change only original displays and you will not have any problems

    Bro, I changed the screen twice to the original one. the problem is the same as it was! The sensor is glitching violently. I will change this sensor. In general, I realized that these versions of the models are not the best ones! They stop working normally after 3 years of operation.

    I put the original screen. Less than a week has passed, and the screen is still dull and independently enters the applications and prints SMS. Changed the firmware. one hell. the bitch does not work! I’m ready to throw the fuck out of him. Fucking iPhones, 2 years old phone. fuck

    the problem is in the touchscreen itself. as I understand it, all this time you were not changing the screen itself, but only its protective part

    Well, at least someone is aware that Apple does not produce spare parts) will be lucky if the service contains originals from disassembly!

    Reasons for sensor malfunction

    We have already talked about the manifestations of an incorrectly working sensor. In the latest versions of the iPhone, they remain the same: the entire screen does not work, certain areas, the touchscreen responds to pressing with a delay or lives its own life. The appearance of these factors is associated with one of the listed (or complex) reasons:

    • Screen dirty.
    • Poor quality protective film or glass.
    • Software problems.
    • Incorrect sensor calibration.
    • Controller error.
    • Mechanical damage due to impact or falling, water ingress.

    If the touchscreen does not respond to touches at all, then this may be due to sensor failure, controller failure or motherboard defects.

    Sensor calibration

    Apple devices do not allow users to calibrate the touchscreen. The documentation for tablets and smartphones indicates that only service center specialists can perform calibration. However, some touchscreen parameters can be configured in the latest iPhone models. 6S, 6S Plus, 7, 7 Plus. It’s about adjusting the 3D Touch sensitivity.

    • Open the settings, select the “General” section.
    • Go to the “Accessibility” tab.
    • Select 3D Touch and adjust the sensitivity of the running screen.

    To save the configuration, it is recommended to restart the device after changing the sensitivity level.

    Repair or replacement of the touchscreen

    If the sensor does not work on a new iPhone, and restarting, removing Zillow, resetting, or calibrating does not help, then the right solution would be to contact a service center. Chances are high that mechanical problems are causing the problem:

    • Sensor breakage.
    • Disconnecting the loop.
    • Failure of the controller.
    • Damage to the motherboard.

    It will not be possible to cope with such problems at home: special tools are needed to open the iPhone 6 and 7, and their structure is so complex that an untrained user would rather break the device completely than fix the malfunction. Therefore, it is better not to risk it and immediately go to the service for qualified help.

    Do not forget to read the comments, there is also a lot of useful information. If there is no answer to your question, and there is an answer to later comments, then the answer to your question is contained in the article, respect someone else’s time.

    Our network of service centers where you can get your iPhone sensor repaired

    What to do if the touchscreen does not work on iPhone?

    If the sensor on your iPhone stops working, you do not need to panic, use our tips:

    If your iPhone has a screen protector (glass), remove it and wipe the screen with a tissue. Perhaps the reason for the incorrect operation of the touchscreen is in the not neatly glued protective film (glass) or in the ingress of air bubbles, small debris or dust under it.

    Restart your smartphone by simultaneously holding down the Home and Power buttons for 15-20 seconds.

    If the tips above did not help and the iPhone sensor still does not work properly, contact a professional. Experienced masters of the X-Repair service center will carry out free diagnostics of the gadget to determine the reasons for the breakdown, for which the sensor does not work in the iPhone. If the problems with the touchscreen of the smartphone are not in the display module, the iPhone motherboard needs to be repaired, which will be done at the “X-Repair” SC at the best price.

    Why does the sensor not work on the iPhone?

    There are many reasons why the sensor does not work on the iPhone. The touchscreen iPhone may stop working due to a factory defect in the touchscreen, a fall from a height, or a shock. However, in addition to damage to the display module, a common reason why the iРhone sensor stopped working is a malfunction of the motherboard. Damage to the device board can be either a shock or a fall on a hard surface, or moisture ingress into the smartphone case, which will lead to corrosion of the conductive elements of microcircuits.

    But most often, the malfunctioning of the touchscreen, regardless of the iPhone model, is caused by mechanical damage due to the failure of the owner of the smartphone to follow the basic rules of operation and banal carelessness. This leads to the fact that as a result of falls, the microcircuits that are responsible for the operation of the iPhone sensor are damaged and the touchscreen begins to work intermittently. In order to find out the exact reason why the sensor on the iPhone does not work, you need a specialist consultation and smartphone diagnostics. If the problem with the device’s sensor is not in the display module, then the iPhone motherboard needs to be repaired. The specialists of the X-Repair service center will promptly repair your iPhone at the best price.

    What to do if the iPhone sensor does not work

    Apple products are renowned for their quality throughout the world. However, despite the excellent build and high-quality components, all iPhones have their weak points. Gadget owners often complain that the touchscreen does not work in their iPhone. In this article, you will learn why this happens and what to do if the sensor does not work on the iPhone.

    iphone 7 proximity sensor fix

    How iPhone sensor problems manifest:

    • There is absolutely no reaction of the iPhone touchscreen to touches;
    • There is no sensor response in some areas of the display;
    • The response of the sensor to the command is delayed;
    • The touchscreen of the smartphone does not respond to all user commands;
    • The iPhone sensor triggers randomly. the device itself opens and closes applications or documents, types text without user intervention, etc.

    Repair of a faulty iPhone sensor at the “X-Repair” service center

    You removed the protective film and rebooted the device, but the sensor on the iPhone still doesn’t work? Here you cannot do without the help of specialists. If the display module of the smartphone is intact and serviceable, the reason for the failure of the sensor of your device is damage to the motherboard. Certified employees of the X-Repair service center will quickly and efficiently repair your iPhone at the best price. Branches of our network are conveniently located within walking distance from the metro stations of the capital (see on the map). If you do not have time or opportunity to bring your device to us, use the courier delivery service.

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    Why iPhone won’t respond to touch?

    The cause of such a malfunction can be a large number of factors, the most common of which are:

    • Display wear and tear.
    • The phone could simply freeze, in which case not only the iPhone does not respond to the sensor, but nothing happens when the buttons are pressed.
    • There was a failure in the system, which also leads to the inoperability of the sensor.
    • The gadget is overheated. In such a situation, part of the screen may not work or it may be all.

    In such cases, various failures may appear, for example:

    • The screen on an iPhone is not responding partially or completely.
    • Response to pressing is delayed.
    • Incorrect sensor operation.
    • Complete display failure.

    Or other signs. If your iPhone 6 is not responding to touch, what to do in this situation?

    IPhone screen not responding to touch: what to do

    Apple users have a problem with iPhone not responding to touch. What to do in such a situation and how to fix the malfunction?

    It is not uncommon for users to encounter a problem when the iPhone does not respond to touch. This can be caused by a variety of factors, from dust ingress to display breakage. In such a situation, you need to know what to do and how to fix the problem. Therefore, we will consider the main reasons for such a malfunction and how to solve them.

    Consequences of hard reset iPhone

    If the iPhone 7 does not respond to touch, then the hard reset described earlier is applied. In general, it will not bring any harm to the phone, but we note:

    • with frequent use of this method, there is a risk of losing information from the phone’s memory;
    • the phone’s RAM may also fail.

    Therefore, you should not abuse this method.

    How to Fix iphone7 Sensor|iphone7 Sensor Problem|iphone7 sensor not working after screen replacement

    How to troubleshoot?

    In cases where the screen of the iPhone 5 does not respond to touch, then it does not necessarily need to be replaced. First, analyze the condition of the phone and make sure that there is no external damage. Eliminate the possibility of moisture ingress.

    Try to lock and unlock your phone, in case of minor glitches it helps. If this does not work, then restart the device. To do this when the sensor does not work, you need to:

    • Squeeze the lock button.
    • Even after the shutdown screen appears, keep holding it until the power is completely turned off.

    If the button does not respond and the phone is frozen, then a complete reboot is required, for it:

    • Hold down the lock button and “Home”, on new models where the “Home” key is missing, the volume control is used.
    • Hold down the keys for 20 seconds.
    • Wait for iPhone to clear memory and restart.

    What to do if these methods didn’t work?

    There are a few more ways you can try yourself and save your iPhone. In particular:

    • The most simple, wait for it to discharge and turn off automatically, then try to charge and turn it on. This is a safe way that might help.
    • Another option is to try to restore your phone using iTunes, in case you have a backup. To do this, connect your phone via USB to your computer, go to the program, click “Browse” and then “Restore iPhone”.

    This will reset the settings and restore the system to the factory state. Please note that all files and data will be deleted. Therefore, it is worth making a backup and saving it.

    And if after that nothing has changed and the iPhone screen is faulty, then the last option is to repair it. Contact the service center to diagnose the gadget and, if necessary, replace the display to restore your iPhone.