Not restoring iPhone via iTunes

What do you need to restore iPhone. I can’t restore my iPhone via iTunes: Ways to solve the problem

Hello all! The topic of iOS firmware recovery has long been considered on the Internet up and down. And to be honest, at first I didn’t want to write about what’s already on the web. Why do I need to multiply the instructions of the same kind?? But then it was still decided (such is the agony of choice for the author of this blog!:))) that there is a need for it.

So why do I need another manual?? It’s very simple. I get a lot of questions, both in emails and in the Комментарии и мнения владельцев about the various crashes in the iPhone software and, in most cases, you can cure them only with the help of software recovery. So this process is important and there is no way to avoid it, and it will be easier for me to answer your questions. just pointing out the link to this article. Eh, kind of justified 🙂 Let’s go!

  • When restoring iPhone, absolutely everything is deleted from it. The phone appears as if you just bought it in the store.
  • You can restore only with the help of your computer and iTunes program. “Over the air”, via iCloud or any other way it cannot be done.
  • The procedure is performed both when the device is fully functional, and if the iOS system does not boot (in this case you will need to enter DFU mode).

By the way, recovery. this is the only way to correctly uninstall jailbreak from iPhone.

Single failure

The problem encountered while trying to restore is probably an accidental failure which can be solved by simply rebooting both the phone and the computer.

Read more: How to reboot iPhone / computer

restoring, iphone, itunes

Ways to recover

Thinking about restoring the iPhone, the user should consider that there are several options. And you will have to make a backup copy of the information beforehand. Without it, you can’t make the idea a reality.

It’s actually easier than it looks. But if one has backed up their data using iCloud, iTunes will not help restore it. This is quite a normal phenomenon, which is important to take into account before proceeding.

Backing up your iPhone

Back up your user files and data before performing any action. To do so, launch iTunes, connect your iPhone to your computer, and follow the instructions.

From the File menu, select the Devices tab and click “Move Purchases”.

Important note! Under Windows there may be no File button. In this case the context menu you need is called by pressing CtrlB.

Make sure that iTunes has successfully backed up. To do this, open the “iTunes Settings” menu and click on the tab

“Devices”. There should be a freshly created backup in the list.

I can’t repair my iPhone after jailbreaking

Common situation among the jailbreak community. Trying to repair your phone after jailbreaking ended in a crash and a pop-up message that your device is not suitable for the requested build. What to do in this case?

Put your phone to DFU mode and try again. The program ReiBoot can also help you to solve the problem. with its help you will be able to restore your iPhone to the factory settings.

What to do if iTunes cannot restore iPhone, iPod or iPad

Update the app. If iTunes does not restore iPhone, the first thing to do is to check if there is a newer version of the program. If you have it, update to the most current version. After that, it is recommended to restart the PC.

Reboot the devices. If this error occurs, you should also reboot both your computer and the device you are recovering (iPhone 4s, 5s, 6, etc).). To do this on your smartphone, hold down the power key and press the home button for ten seconds. Your phone shuts down and then turn it back on as usual.

Replace the USB cable. If you can’t restore iPhone, it’s probably because you used a non-original cord. In that case you need to buy the original. But if you are sure the cable is genuine, check it for damage. If available, buy a new original cable.

Use another USB port. If you failed to restore your smartphone and you checked your cable, try to move it to another port on your PC. If using auxiliary devices to connect, disconnect them and connect the device directly.

Reinstall the application. Sometimes users can not recover iPhone because of a system failure, which does not allow the program to work properly. In that case uninstall iTunes completely (read more about it in our other article) and then reboot your PC. Then go to the official website of the developer and install the required version of the application.

Method 6

Edit the Hosts file. This file is usually modified by viruses. So check your system with your antivirus. If viruses are detected, remove them. After that it is recommended to reboot your PC. Now restore hosts file. You can read more about it on this site.

Method 7

Turn off anti-virus. Sometimes antivirus can raise false alarms. That is why disable it for the time of recovery of your smartphone. If this solves your problem, then in the antivirus settings, exclude iTunes from the list of programs.

Method 8

Restore the device through DFU mode. This mode should be used just in case of problems. First, turn off the smartphone completely and then connect it to the PC using the cable. Then open iTunes. To enter DFU mode hold down the power button for 3 seconds. Without releasing the first button, press the “Home” key and hold them both simultaneously for ten seconds. Then release the power button, but hold the home button until the PC screen appears.

Method 9

Use another computer. The problem may be hiding in your PC. Try the operation on another PC.

Method 10

Check your device for viruses with an antivirus. Probably it is due to viruses on your computer that the application does not work correctly.

We hope that our information has helped to resolve the problem. If you can’t do something, ask questions in the Комментарии и мнения владельцев.

Recently, the question of updating the software or reflashing the iPhone is of increasing interest to owners of devices from the company Apple. There is a lot of information on the internet about how to do these manipulations, but very often these instructions leave out some details about system errors during the installation of the operating system. This article describes the cases when the iPhone is not restored and what you can do when such failures occur.

In fact, there are many reasons for refusing to restore the gadget via iTunes. It can be a hardware problem, a banal outdated version that prevents you from restoring iPhone via iTunes, error 9 or an incorrect reset of all settings. Here are the main fault variations with a detailed breakdown of each of them.

The very first thing to do is to update iTunes. To do this, open the program and check it for new versions. If you are unable to rollback your phone through iTunes, you can simply uninstall the application and download it again from the official site, checking the latest version of iTunes. You can learn how to download a new version of iTunes by going to

As it is not banal, but the usual restart can help: both the computer and the Apple device. While you reboot the PC standard method, take the phone and simultaneously hold the power button and “Home”, keeping them in this position for 10 seconds, after which the phone will restart. Now try to reconnect and start the recovery process.

Editing the hosts file

In the course of updating or resuming the Apple-apparatus, iTunes certainly communicates with Apple’s servers, and if this fails, you can safely blame the fact that the PC has changed the file hosts.

As a rule, the hosts document is modified by system viruses, therefore, before resuming the starting hosts file, it is preferable to check your laptop for the presence of virus dangers. This can be done either through the antivirus by running recognition mode, or with the support of a special utility Dr.Web CureIt, which will heal the necessary files. If you still have problems go ahead.

Method 7

Disable antivirus. Sometimes the antivirus raises a false alarm. Therefore, for the time of recovery smartphone disable it. If this solved your problem, then in the antivirus settings, exclude iTunes from the list of programs.

Restore the device via DFU mode. This mode should be applied just in case of the appearance of malfunctions. First turn off your smartphone completely and then connect it to PC using a cable. Then open iTunes. To enter DFU mode, first hold down the power button for three seconds. Without releasing the first button, press the “Home” button and hold them both simultaneously for ten seconds. Then release the power button, but hold down the home button until the.