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Why Telegram does not work: a search for reasons and their solution
On the current day there are already many applications that allow you to exchange messages, files and make calls. The developers constantly improve them, but this does not exclude the occurrence of malfunctions in the work of messengers. In this article we will tell you why telegrams are not working today, and how to solve the problem.
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Several reasons can be distinguished why difficulties have formed in the work of the social network. The user is able to solve all the user problems independently, without resorting to the help of technical support. To quickly eliminate problems, you need to determine their origin.
If you have just installed Telegram on a PC or phone, and it does not work, then check the compatibility of the software of your device with a version of the messenger. At present, an application has been developed not only for each device, but even for all types of computers. Do not forget to regularly download messenger updates.
If you managed to install a social network on the device, but the confirmation code does not come when registering, check the correctness of the entered phone number. Quite often, users make a mistake and introduce 8 (-) instead of 7 (-).
Be sure to check the Internet connection. In the absence of communication, the messenger will not work, and with a weak signal, he can load for a long time and unsuccessfully.
The most common reason why it is not possible to enter Telegram is its locks by special services. In the mobile version, the application is usually launched, but sending messages and the use of all functions will be impossible. In the online version of the messenger, the page will not open at all.
But do not rush to be upset, even you can solve this problem yourself. You just need to download an anonymizer or configure a proxy.
So, we figured out all kinds of reasons why telegram ceased to work. Knowing the root of the problem, it can be easily solved.
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Telegrams do not work on a computer: we correct the situation
Earlier we talked about the general difficulties arising from users when working with the messenger. If you want to know why telegrams do not work on a computer, then read the article further. We will provide step.by.step instructions that will quickly eliminate the problem.
You will have more chances for success if you do everything consistently. First of all, check the Internet connection. If there is no Wi-Fi signal, then the program will not work. In this case, you will see how the “connection” icon spins. The problem may also be due to problems on the messenger servers. Then you have to wait a bit until they are eliminated.
Next, make sure that you have a version of the application corresponding to the computer operating system. If you doubt this, then delete Telegram and install it again by loading from the official site. When downloading the messenger, you can choose the type of OS of your device.
And remember that it is very important to take programs from trusted sites. If you downloaded the application from an unreliable source, then do not be surprised at its incorrect work.
Also, malfunctions can be caused by the presence of harmful programs or viruses on a computer. Some of them are capable of blocking the application of the application, so it will not be superfluous to check the PC and, if necessary, clean it.
If you have always used the messenger without any problems, and now it has stopped starting, turning off the computer and turn it over again. Perhaps such a simple action will solve all issues. With a negative outcome, you will have 1 option left to use third-party proxy servers. This can be done in several ways:
Install a VPN program on a computer. The bottom line is that for the network you will be in another country where there are no prohibitions on this program;
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Install a browser with built.in servers;
Each method will take time to figure it out a little. In any case, there is a decision, and you can access your favorite social network.
Why doesn’t telegrams work on a computer, and what to do with it, you now know. We are sure that you can independently eliminate any problems, the main thing is to check all the points.
Telegram does not connect to the network
Description of the problem: The rapid process of connecting to the network (download in the lower left corner).
Description of the problem: some users are faced with the problem of slow sending messages, slowly opening the application window, and non.hastily downloading files video and photo
- Many background programs and applications on the phone / computer have been launched
- An obsolete version of Android
- Lack of appropriate characteristics of a smartphone or PC
- If on the device on which you start telegrams there is not enough memory, for sure at the moment there is a lot of background applications or programs at the moment. In order not to slow down, you need to close them
- Telegram is being improved by adding all new functions and becoming more demanding, if there is no ability to change the smartphone, it will be enough to download one of the past versions of Telegram
Not included in Telegram
Description of the problem: Instead of entering the application, the authorization window pops up with the offer to log in and the Start Messaging button
Solution: the problem usually described above occurs in the case of blocking the telegram of the account. But, due to the latest updates, there are cases when telegrams incorrectly perceive your location and for safety purposes does not allow you to enter the account.
- If you use a computer, remove the old version completely, through installation and deleting programs
- Download the new version of telegrams, and install in a separate folder
- Turn off VPN and proxy if there is
- Take it back
Telegram does not open: we will identify the general causes and eliminate
Telegram developers made sure that the messenger could be installed on a device with any type of OS. To this you can add two more undoubted advantages. all information about users are protected, and the data transfer speed at a high level.
But even such a popular messenger sometimes has problems, for example, when telegrams do not open. In the article we will deal with the causes of the problem and ways to solve them.
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So, here is a list of possible malfunctions and factors that caused them:
You installed a messenger on a phone or computer, but it does not start or opens and freezes. In this case, you should try to restart the gadget. If this did not help, then remove the application and load it again;
The page of the online version does not open and a window appears, which says that the server is not available or something like this. The application on the computer and the phone opens, but you observe that the connecting installation icon does not stop spinning. In this case, the problem lies in the lock of Telegram. To eliminate difficulty, install an anonymizer, download a browser with a proxy or set it manually in the messenger itself. Do not forget to check the connection with the Internet yet, because such a problem can be caused by its absence, and not by blocking;
The application does not start or works incorrectly due to the fact that its version does not correspond to your device. Check compatibility and, if necessary, reinstall the program. Also make sure that the application has been taken from an official source. If you have established a non.original version of the messenger, it is likely that it will not work correctly;
Sometimes Telegram is blocked by antivirus. Try turning it off and check if the application works after that.
Now you know why telegrams do not open. Any problem is solved, and each user will be able to independently eliminate it and continue to work with the messenger.
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Telegram is not loaded: why and what to do. general recipes
Telegram is a convenient social network, but even it sometimes causes problems. Sooner or later, every user is faced with a situation where telegrams are not loaded. In the article we will tell for what reasons this happens, and what can be done.
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Factors that can cause such problems, there are plenty of. Let’s talk separately about each of them:
The most common reason affecting Telegram performance is the messenger blocking. It’s no secret that the social network is subject to attacks by special services. This directly affects her work.
But you should not be upset because. Firstly, the situation is short-lived and is allowed with itself. If today and tomorrow the application does not work, then in a couple of days everything can return to its place. Secondly, you can always independently fix everything and bypass the system blocking. To do this, you need to configure the proxy. So, if you have no time to wait for the messenger to unlock, then take everything into your hands.
The second reason why telegram is not loaded is the incompatibility of your device with the installed application. Each type of telephone and computer operating system has its own version of the messenger has been developed. If you download the program from the official website https: // tlgrm.ru. then you will see it right away.
Telegram also regularly releases updates and it is possible that the new version of the messenger is not suitable for your gadget.
The third reason is the software file that you downloaded, broken. This often happens when applying applications from non.original sources. As a result, they turn out to be non.working or work incorrectly.
Many users are faced with a problem at the authorization stage in the messenger. They enter the phone number, but cannot get the code, it does not come. In this situation, the matter is most often not in Telegram itself. Perhaps you entered the phone number incorrectly and dialed 8 instead of 7 or entered the country’s wrong code. Sometimes problems arise from the operator, then the issue must be solved directly with him.
The fifth and rather banal reason is the absence of the Internet or a bad connection. Probably its speed is simply not enough to connect.
If you connected the VPN, then the server constantly used may stop working due to workload. This happens from time to time. In this case, it is recommended to simply add another proxy and try to connect again.
We dismantled the main factors because of which telegrams are not loaded. Knowing the reason for the problem, it can be quickly solved.
Instructions on how to fix the problem
If the telegram Mesenger is not installed on the smartphone, you need to know what to do in these situations. It all depends on the situation and the cause that led to a violation of the installation. Below there are useful recommendations that will help correct the problem:
- Check the volume of internal memory, perhaps it grabs it to install the application. With a lack, it is worth cleaning the phone, delete unnecessary programs.
- Sometimes it is enough to restart the phone and after that the messenger will be safely installed.
- Set up the correct date and time on the smartphone.
- If telegrams are not installed on Android and endless download is observed, then it is worth checking the condition of the Internet connection.
- Telegram should be downloaded from official sources, in them the program has the required protection against viruses.
If none of the above methods helps, then you can download and install VPN on the phone. When introducing the name in the search line in the Google Play program, a huge list of applications will immediately be released. Each of them has certain advantages and disadvantages.
Other common problems in telegram work
Sometimes problems and errors may occur in the work of the Telegram program that can lead to serious problems. It happens that when entering the application, an error message immediately comes out, it may contain a text or digital code. In these situations, you can reboot the phone and go to the messenger again. If this does not help, then you can delete the application, download and install it again.
Refusal to launch telegrams may occur due to problems on the internal server. In these cases, you should wait a while and try to start the application again. But it happens that the program does not start due to the absence of one of the system files.
If a messenger is not installed on the phone with the Android platform, then it is worthwhile to carefully consider all kinds of reasons. If not one way did not help to eliminate the difficulties with installation, then it is better to contact a service where experts can figure out and find the main factor that interferes with a full.fledged loading telegram.
Auto loading is disabled
When telegrams do not load photos, you need to work a little with the application settings. Perhaps you turned off the auto.loading of media data. so they do not appear on the screen instantly?
- Open the subsection “via a mobile network” and select when the pictures are loaded automatically;
- Then expand “through Wi-Fi” and make a similar action.
You can choose where and when multimedia will be loaded. Determine the network (mobile or Wi-Fi) and select the type of chat-personal, groups, channels or all at once. Recall that to load the picture, just press the arrow under which he “hides”.
The last reason why the photo in the telegram does not open. problems inside the application. You can contact Support, but you will have to wait for the answer for a very long time!
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Therefore, we advise you to just come to terms and wait a bit. Reboot the device, try to enter from the computer (and not from mobile) or vice versa.
Even if you do not open pictures in a telegram, the problem is temporary! We are sure that you can understand the causes of an error and easily correct it. Drink in the settings, check the Internet or wait a bit. technical problems will be corrected by themselves. Good luck!
Inappropriate version of the operating system
Often users forget that it is necessary to update the operating system. In addition, there are OSs that do not support the work of the messenger. remember, this is Ubuntu !
Let’s go through several important parameters, which should be remembered by a conquered user who is faced with the fact that telegram writes a compound and does not load.
- On Windows 10, only the last release of the telegram program needs to be used. the old updates will not be maintained, the compounds will not occur;
- For Android smartphones or tablets with the OS version below 3.0 will have to look and upload the old version of the application. the last update simply will not get up. You can find the old version on the trash box.
With the rest of the operating systems, there should not be any problems! Recall that you need to download the program only from official sources. if you do not want to face viruses and malicious software.
By the way! Sometimes Telegram does not connect due to the fact that you did not update the messenger! This can be easily done on a smartphone in this way:
- Open the Google Play Play or EP Store program store;
- Go to the section with applications;
- Find the Telegram messenger and click on the “Update” icon. if it is;
A long connection in the telegram can appear for other reasons, not only because of the outdated operating system. Let’s look at what else the problem can hide because the messenger does not give a network connection!
The code does not come to SMS
Sometimes there are situations when you have to enter confirmation code for authorization in the messenger. Then you may encounter an endless loading of a telegram. this is unpleasant, but solved.
You have done everything according to the rules, but you still do not have a connection in a telegram on a phone or computer and the code has not come? This problem can be caused by several reasons:
- You opened the telegram account on another device;
- The connection with the Internet leaves much to be desired;
- You clicked too many times on the code sending button to SMS;
- When registering, a virtual phone number was used;
- The wrong code of the country is indicated (not 7, but another value);
- The operator accepted the SMS message for spam and deleted it.
To restore talegram the connection, you can wait a bit. certain difficulties disappear automatically, after a while the desired message will still go to the smartphone.
If the expectation has not helped, contact the Support Telegram. this can be done so:
- Follow the link Telegram.org/Support, first be sure to turn on any VPN extension, and which is namedly, you will learn further in the article;
- Find the field “Describe your problem /Prista your problem”;
- Write in detail about the difficulties of Telegram Connecting in English;
- Next, enter the mobile that the account was registered;
- Indicate the contact address of the email;
- Wait for a detailed answer and further activation of the profile!
Let’s look at the last unpleasant reason why you do not connect Talegram on a computer or phone.
We eliminate problems in the work of the mobile version of telegrams
Even the most proven and reliable social networks can fail and cause many problems to users. Telegram is a relatively young messenger who has begun to be highly popular recently, unfortunately, he also makes mistakes in the work. The main problem of mobile users arises when Telegram does not work on iPhone or Android.
Malfunctions can occur for various reasons. Therefore, it is important to understand what they are caused in order to quickly eliminate the problem. Among the most common reasons that cause problems in the work of this social network for Android, there may be such as:
- A large number of accumulated cache in the systemic memory of the telephone leads to blocking the application. The problem is being solved by cleaning “garbage” on the device: Settings. Applications. Telegram. Clean the cache.
- Problems of the device or program can lead to the fact that it will not open. First of all, you need to restart the device. If this does not work, you need to delete the old program through the application dispatcher and download the new.
- The new update is sometimes incompatible with its own device. Therefore, it is sometimes a drive to the absence of data loading with normal work of the messenger.
- Unstable network or malfunctions of the program itself lead to a violation of the display of chats and calls.
- Blocking the social network on the territory in more detail about the methods of bypassing the telephrapel blocking on Android and iPhone, see in the corresponding article.
What to do if Telegram does not work on iPhone? The reasons can be the same as listed above for Android. Therefore, you can solve them by rebooting the phone and setting the network.
The reason that the program is not loaded is a mismatch in the version for the iPhone. The application should be removed and installed on the desired version on the official website. You can delete the messenger using the algorithm: settings. the main. the iphone storage. telegram. delete.
The most common mistakes in Telegram
Errors in the work of the messenger are not so common. The nature and structure of errors are different, therefore, they should be distinguished.
Separate several main groups of frequently found errors:
- Connection error. notification comes in the form of a numerical or textual code transmitting certain information. For example, Error 400. problems in the program, 500. server malfunction. Auth_key_invalid means that the invalid verification key for authorization on the social network, Firstname_invalid. the user introduced the wrong name.
- The program does not want to start. the most common problem caused by problems in the servers of the messenger (the inscription “Connecting” appears on the phone screen), the absence of Telegram systems on the device.
- Incorrect work or disconnecting certain functions for unknown reasons (violation of sending. receiving messages, wrong time). immediately update the device or reinstall the application.
- Does not work after the update. this problem rarely arises, but the user of the phone cannot solve it himself. The only solution is to return the previous version of the program.
Thus, Telegram is an imperfect messenger in which errors may occur due to problems in the application itself or on a mobile phone. Some of them can be solved with a simple restart of the device or cleaning the cache. Others require more radical measures. removal of the application and repeated download from official sites.
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Solving problems with locks
Alas, recently, cases of blocking the messenger from the authorities of certain countries for various reasons have become more frequent, but this is most often enough to get around.
Especially for bypassing locks, Telegram developers added functionality of connection to proxy servers right in the application itself. Such an opportunity is available on all platforms, including iOS, so this option will be optimal.
If the method with the use of proxies for some reason is not suitable for you, it will be alternative to use the VPN connection. In iOS, the possibility of this type of connection is implemented in two ways: direct setting through system parameters or by installing a third.party application.
- “Description”. can be anything;
- “Server”. write a specific address of the server, which is provided by the VPN service provider;
- “Account” and “password”. data that allow you to connect to the server;
- “RSA Secureid” is a function of two.factor authentication, usually its activation is not required;
- “General key”. identification sequence, is provided by the service provider;
- “For all data”. redirects the traffic of all applications using the Internet to the VPN tunnel;
- “Proxy”. it is worth leaving “Auto” if the service does not require the reverse.
If the messenger itself is operational, however, there are problems with receiving notifications, you need to check the corresponding parameters both in the application itself and in the system.
Here we dwell on some additional operations that can help restore Telegram performance on iPhone.
Problems with the work of the messenger in question can be caused by the outdated version of the program. As a rule, updates come uninterruptedly, but just in case, check the application and update manually if this does not happen automatically.
We are glad that we were able to help you in solving the problem.
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