What to do if sound disappears on iPhone

Table of Contents

Sound works only in headphones

The external speaker stops playing sounds because the phone is still in headset mode. There are various reasons for this failure, for example, moisture or dirt has got into the connector, but there are also cases when a software error is to blame, as well as damage to the speaker due to impact.

Like all devices, iPhones also have lags, so the very first thing to do to fix the problem is to restart your iPhone.

If, after rebooting, the sound does not appear, then you need to carefully clean the 3.5 mm jack from dust and dirt. This can be done with a toothpick, twisted napkin or cotton swab.

Clean the power connector in the same way.

In case of a software error, which usually occurs after updating the iOS version, you just need to first connect the headphones, then connect a wireless speaker or headset, then disconnect the headphones.

If none of the methods helped, then you need to contact the service center and carry out diagnostics.

Cleaning the headset jack and connector

Using a soft, dry cleaning cloth, clean the headset jack and connector to remove any dirt and debris. If you cannot delete the detected object yourself, contact the Apple Store Service Center.

Why is there no sound?

Sound may be lost due to physical impact due to shock or other deformation, or due to software problems.

If trouble arose after the iPhone was dropped, then there is a high probability that you will have to contact a service center to replace the failed parts.

It is possible that your device simply needs cleaning due to dust or moisture. You can try to fix software problems yourself.

What to do if iPhone 4, 5, 6 has lost sound when making a call, in headphones, or does not work at all

sound, disappears, iphone

In modern life, the iPhone is an indispensable thing that has various functions: listening to music, watching movies, reading books, storing files and much more. It often happens that at the most inopportune moment the sound on the phone stops working.

First of all, you need to figure out how and why the sound does not work.

I lost sound on my iPhone what to do

An iPhone that has lost sound actually loses most of its functions. it cannot be used either as a music player or as a means of communication. Therefore, the user, faced with such a malfunction, is forced to immediately attend to its elimination.

The iPhone owner does not need to immediately prepare for the worst. to call for service and expensive repairs. If the device is mechanically working, then the user will most likely be able to solve the problem on his own.

What problems can you fix on your own

The reasons for the malfunction, which led to the absence or deterioration of sound, may be hidden in the iPhone applications. If the ringtone beep is partially or completely lost, check the integrity of the buttons, iPhone settings. In the event of a normal system failure, you can restore the usual operability and functionality of the device that stopped working in a few minutes. To do this, you need to update the settings via the smart keyboard.

  • ingress of moisture under the body of the device
  • broken headphones or jack
  • faulty buttons
  • system crashes that led to the fact that sometimes or constantly mutes the sound while watching videos, playing games, working in applications

If the headset connector is broken, it should be replaced. In case of oxidation of microcircuits, it is necessary to clean the metal contacts.

Regardless of the performance of the iPhones, the following simple rules will protect you from problems associated with the lack of sound in your headphones:

  • use only trusted programs to update the software
  • avoid impacts and wear special covers to protect the devices from damage
  • do not use the device in dusty or humid environments

If you are not sure that you professionally check your mobile device and identify the main reason why the sound appears or is suddenly interrupted, contact specialists for help.

Causes of malfunctions and ways to solve them

If you are faced with a problem when suddenly or after a short period of time the sound signal disappeared, you can solve it on your own. Even with a bad or intermittent sound, you should not hope that everything will go away by itself, but it is better to deal with the cause of the breakdown and eliminate it.

A typical list of reasons leading to the sound mutes on iPhone when calling or watching a video, listening to music, include:

  • reset of the set settings
  • speaker damage
  • audio channel pollution

If you wet or drop your mobile device, the hardware may be damaged. There will be no audio signal when mute is on. In this case, you can navigate by vibration. No ringtone sound will be heard in a completely discharged or disconnected device.

Sound doesn’t work on iPhone

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How to deal with a loss of sound on iPhone? The solution to the problem depends on what caused the problem. It is not uncommon for the iPhone to have no sound when making a call, when playing music after an update, or due to a violation of the integrity of parts. The reasons that the sound disappears and appears may be associated with problems in the device settings, mechanical damage to the speaker.

Before proceeding with the repair of the device, the following details should be determined:

  • how does the malfunction manifest itself
  • a possible reason that there is no sound or the speaker sometimes turns off
  • how the device behaved before it broke

You can fix the problem when the sound on the iPhone is missing by yourself. In simple cases, complex diagnostics are not required to identify the reason why no sound is played during a conversation or when watching a video. Most of the faults are hidden inside the device itself, so it is enough to carefully disassemble the device and carefully inspect the condition of the components. If the sealed contacts of the microcircuit or other damage are not visible anywhere, contact the masters for help.

Faults requiring special training

If the device is in a locked state, and the beep appears intermittently, it is necessary to check the integrity of the speaker, which is not working normally. The indicated sign may appear when playing games, watching videos.

This part of the device is damaged by the following influences:

  • blow
  • fall
  • strong continuous vibration, which leads to the destruction of contacts

If the device falls or you get wet, the microcircuit responsible for sound reproduction may fail. If it breaks down, the ringtone melody can sharply change its amplitude. This malfunction affects both operating devices and blocked ones.

What you need to fix the device

If you only feel vibration during a call, check the set volume level. The reason that you hear a poor audio signal when talking or listening to music may be due to clogging of the channels with dirt or dust particles.

In order to repair a device that has fallen or stopped playing a sound signal for another reason, you will need the following tools:

  • a set of screwdrivers with special tips for working with small screw heads and other connecting parts
  • mediators
  • suction cups
  • scrapers
Read more:  Forgot Apple ID password on iPhone

The main thing that is necessary when servicing an iPhone, the sound on which does not turn on or changes abruptly, is the availability of a special tool and experience in repairing electronic devices. In the case when the sound works in the headphones, but not without them, check the settings. This sign may indicate that the device is constantly used in the headset-on mode. Changes can be made via the smart keyboard in the corresponding section of the menu.

Professional help: benefits from cooperation

If you do not have time to deal with the maintenance of a mobile device, order the services of iPhone repair specialists. Qualified technicians restoring mobile devices will quickly determine the reason why the sound signal turns on or disappears, and you have not found a breakdown anywhere.

Benefits of working with professionals:

  • fast and high-quality diagnostics of devices on which the sound signal has partially or completely disappeared
  • use of original spare parts
  • compliance with the technology of repair work

Wizards will find out why the dynamic head turns off when called, how to fix a device that has been dropped or wet. If iPhone has lost sound, order YouDo artist services to fix the breakage cheaply.

Main reasons

Account owners are faced with other reasons for the loss of sound on a social network. The problem needs to be fixed. There are many reasons for its appearance. Popular issues or misconfigurations to consider:

  • In insta, the rollers start after opening the tape. This is for the convenience of the user. It is allowed to instantly see what users have posted. If, when opening a video, there is no voice, you need to perform a couple of actions. Find the microphone icon in the picture. Click on it. The reverse action removes the voice of the video.
  • An outdated version of a public resource application. Here you need to update the software. The scheme of action depends on the OS of the device. You need to act through the Play Market or AppStore.
  • If there is no positive result in the process of performing these actions, you need to check the sound on your phone or tablet. A similar option is regulated in the standard settings.

In most cases, after performing such manipulations, the problem with the sound of the video on the social network is solved. Regardless of why Instagram audio doesn’t work.

On Android

The owners of such smartphones need to perform such simple manipulations:

  • Login to the instu;
  • Go to your own profile;
  • Go to Options. This icon looks like three vertical dots. You need to click on it;
  • The slider should be moved to the Sound item to the right.

After carrying out such an operation, the videos are played and recorded with voice or music. If there is no result, you need to check the volume activity on the phone. This can be done through the settings in the smartphone.

Missing audio on Instagram on my phone

If a problem occurs on a smartphone, you need to act depending on the installed OS and on why it arose. The inability to shoot a video with voice or music is often based on closing access to the microphone. In the absence of the desired result, you should act according to one of the presented schemes.

On iOS

If a similar problem manifests itself on devices of this OS, first of all, you should re-enter the client or reinstall it. The variant of action in a similar case looks like this:

  • The Parameters section opens.
  • You need to find the Applications tab. Insta is presented here. Need to click on it.
  • In the menu, the program will offer to simply stop working. You can remove it to make it disappear.
  • You should choose to delete by clicking OK.
  • Find a social network in the App Store.
  • The name of the resource is entered in the search. The first application in the list is pressed.
  • Installation is activated. After that, the download is carried out automatically.
  • After the operation is completed, the Open option is activated.

You need to check this indicator through the software settings. If the operations are successful, the user receives an extreme version of the utility. All bugs are fixed in it.

If you do not hear anything after the reboot, you can judge that there is a problem with the firmware. In other programs, a similar malfunction will be traced. If there is a positive result, it is worth fixing the essence of the problem. In order not to face it in the future, you need to install an automatic update of instagram.

Why Instagram sound doesn’t work on your phone: in stories and videos

The sound on Instagram does not work. for what reason and what to do. a question that is quite common among users of the social network. This greatly complicates the use of the resource. It is impossible to listen to what is being said in the posted content. It is difficult to view videos in the feed and in stories. The article presents useful tips on how to restore sound. The reasons for the failure. You need to follow the recommendations presented in the article. After that, you can fully use the instu.

Why Instagram audio stopped working?

The user is faced with the lack of sound in the social network feed. You need to perform easy and understandable actions. But before that, examine the causes of the problem. Here are the most important ones:

  • The sound option in the smartphone or PC is turned off. You will need to activate the button;
  • Disabled special push notifications in insta. In this case, you need to log into your account, call up the menu. Go to settings. Find the corresponding tab. Here you should enable notifications for events taking place on the social network.

How To FIX iPhone Speaker Problems & NO SOUND ��[SOLVED!] [UPDATE!]

If the user is holding Xiaomi or a similar device, non-standard sound may be activated. In this case, it must be returned to the usual version.

The sound on the iPhone has not completely disappeared. in the headphones it is

In principle, a partial loss of audio signals is usually characteristic of software problems, but not in this case

So, we plug the headphones into the iPhone and check. If there is sound in them, but when you pull it out, it disappears, plus when you adjust the volume, divisions are not added (it feels like the volume buttons do not work), then I congratulate you, you are in luck. The whole problem is in the charging or headphone jacks. They either got dust, or they oxidized from contact with water (how to act if liquid gets in).

And thus the iPhone “thinks” that something is constantly connected to it. a docking station or the same headphones. By the way, this problem is more typical for older devices with a 30-pin connector. such as iPhone 4, iPad 2, etc. Why? It’s just that the connector itself is larger and, for this reason, the likelihood of contamination is higher.

What do we do? It’s simple. in most cases, neat cleaning of the connectors helps.

Carefully! With a toothpick or other object (it is highly desirable not to be metal, as you can scratch or bend the contacts), we clean out all the accumulated dirt or dust from there. After that, we reboot the device. Then, just in case, we insert and remove the charging and headphones into the connectors several times.

By the way, if the contacts are exactly oxidized (for example, after contact with liquid), it may happen that the device will have to be disassembled in order to clean not only the outside, but also inside.

If you do not have such knowledge, I highly recommend contacting the service center, since during self-repair, in addition to sound, you can break something else. for example, the Home button cable and get such a terrible error.

Missing sound on iPhone. what to do and how to be?

Hello everyone! In general, the missing sound on the iPhone is not a very standard situation, since by itself it definitely does not turn off. However, you do not need to immediately prepare for the worst, because this phenomenon can be caused not only by any mechanical problems, but also by software problems, which is much easier to solve. So what to do and how to fix sound problems on iPhone, let’s go!;)

Naturally, we will not talk about such a banal thing as checking whether the vibration mode is on, the do not disturb mode (indicated by a special icon) and whether the volume slider is turned to maximum. we need to check this first. Let’s get down to business and first we need to decide where there is sound and where there is not.

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Sound disappeared everywhere. iPhone is completely silent

Here everything is already a little more complicated, since there can be any reason. software and hardware.

To begin with, I recommend that you follow all the tips from the previous paragraph. Namely, neat cleaning of the connectors. It will definitely not be superfluous. Next, we move on to the traditional way of dealing with software problems:

  • We reset everything from the phone (after taking care of the backup on the computer in iTunes or in the iCloud cloud).
  • We update the firmware or, if it is already installed the latest, then just boot the iPhone. Without restoring from a backup! Recover later when you find out the reason for the loss of sound.
  • Checking if the sound has appeared.

If after all these manipulations there is no success, then the problem is clearly “iron” and consists in yes in anything!

Bottom cable, board, buttons, audio codec, etc. Therefore, without hesitation we go to the service center. If the phone is under warranty and you did nothing with it (dropped it, beat it), then just after a while you will receive a new device (more precisely, “like new”). If there is no guarantee, then the situation is certainly worse, but not particularly critical. As a rule, repairs associated with the lack of sound do not take much time. And the money is worth the sane.

And finally, a common truth. if there is no sound in one of the lower speakers of the iPhone, then there is no reason to panic (everything is “OK” with your device). Why? Because there is only one speaker at the bottom of the iPhone.

Missing sound on iPhone: reasons and solutions

iPhone is the world’s most popular and reliable phone. But over time, problems may arise in the program part or the hardware component of the gadget, which will lead to the disappearance of sound. Therefore, you need to know what to do if sound disappears on the iPhone.

Reasons why sound disappeared on iPhone

So, if the iPhone lost sound when making a call or when using the player, this is a reason to think about the cause of the breakdown. All reasons can be divided into hardware and software. Let’s consider them in more detail.

  • Speaker problems. in this case, you will need to replace the failed microcircuit or completely replace the element. To do this, you will also need to contact a specialist.
  • Debris or dust gets into the speaker or headphone jack. Usually this is the lot of those who carry a gadget in their without using protective covers. In this case, the headphone jack and speaker mesh become clogged.
  • Moisture is one of the obvious reasons why sound doesn’t work on iPhone. Moisture oxidizes the headphone jack chips, so the device thinks the headphones are working all the time. In this case, you will have to contact the service department.

The second type of errors appears due to the following factors:

  • Incorrectly set settings;
  • Hacking the system, which can lead to errors in the device code;
  • Failure of the operating system;
  • Installing programs from unofficial sources, which can lead to a virus infection and failure of iOS.

Contacting the service center

If testing reveals that the device does not work correctly, not because of a factory defect, but through the fault of the user, then free repair will be denied. In this case, you will have to fix the malfunction for money.

What to do if sound disappears from iPhone

So, if sound is missing on iPhone and you don’t know what to do, try to find a solution yourself. To do this, you can try the following:

  • Perform a visual inspection of your smartphone. The simplest thing that could be a problem is that the speaker is covered with a cover, film or debris.
  • Reboot the device. This is necessary to remove the cache and delete temporary files. It also often fixes freezing of the operating system. If, after carrying out this operation, the volume does not appear, then the reason is far from slowing down the phone.
  • The next step is to factory reset. This will return the device to its original state. To do this, go to the settings, go to the “General” item and select “Reset”. Next, select “Reset all settings”, and then, upon notification from the system, enter the password twice. You won’t delete your files this way, so no backup is required.
  • If the call began to disappear after installing an application, then remove all applications that were recently downloaded and restart again. If there is no sound, move on.
  • Reset all your personal data to another device or removable media. The gadget has a DFU mode, to use it, connect your iPhone to your computer using a cable. Open the iTunes app and put your phone in DFU MODE. When the application prompts you to restore access, agree with it.

If all this does not help, there are no software errors, then the sound of the call and SMS disappeared for a hardware reason. To do this, you can try cleaning the speaker and headphone jack. This is especially true when the iPhone has lost sound, and it shows headphones. It is necessary to work very carefully so as not to damage the elements of the device.

To do this, you need a thin cotton swab or toothpick with which you can clean the dirt. It is strictly forbidden to use sharp objects, especially metal ones, because they will scratch the contacts. You can clean the debris in the speaker with a dry brush with a soft bristle. If after all these procedures nothing helped, then you will have to contact the service center.

Sound dropout on iPhone occurs unexpectedly. And it happens for two reasons: software and hardware. The above tips may help to fix software-type problems, but often the reason is in the hardware of the device. In the event of a manufacturing defect during the warranty period, you can contact the dealer for repair and get a free repair. In other cases, you will have to fork out a little.

Headphone malfunction

If the sound from the speakers is working correctly, but when you connect the headphones you do not hear anything (or the sound is extremely poor quality), most likely, in your case, there is a breakdown of the headset itself.

It’s easy to check: just connect any other headphones to the phone that you are sure of working. If there is no sound with them, then you can already think about a hardware malfunction of the iPhone.

Silent mode

Let’s start with the trivial: if there is no sound on the iPhone on incoming calls or SMS messages, you need to make sure that the silent mode is not activated on it. Pay attention to the left side of the phone: there is a small switch above the volume keys. If the sound is muted, you will see a red mark (shown in the image below). To turn on the sound, just move the switch to the right position.

Alert settings

Open any application with music or video, start playing the file and use the volume key to set the maximum sound value. If the sound is on, but the phone is silent during incoming calls, most likely you have incorrect notification settings.

    To edit the notification parameters, open the settings and go to the “Sounds” section.

In the event that you want to set a clear level of the sound signal, turn off the parameter “Change with the buttons”, and set the desired volume on the line above.

System crash

iPhone, like any other device, can malfunction. If there is still no sound on the phone, and none of the methods described above has brought a positive result, you should suspect it is a system failure.

    First, try restarting your phone.

Read more: How to restart iPhone
After rebooting, check for sound. If it is absent, you can proceed to heavy artillery, namely, to restore the device. Make sure to create a fresh backup before you start.

Read more: How to back up iPhone
There are two ways to restore iPhone: through the device itself and using iTunes.

Why is there no sound on the iPhone

Most of the problems with no sound are usually related to the iPhone settings. In rarer cases, a hardware failure may be the cause.

What to do if sound disappears on iPhone

Connected devices

iPhone supports wireless devices such as Bluetooth speakers. If a similar gadget was previously connected to the phone, most likely the sound is transmitted to it.

    It’s very easy to check this. swipe up from the bottom to open Control Center, and then activate airplane mode (airplane icon). From now on, the connection with wireless devices will be disconnected, which means that you will need to check if there is sound on the iPhone or not.

If the sound appears, open the settings on your phone and go to the “Bluetooth” section. Move this item to inactive position. If necessary, in the same window, you can break the connection with the device broadcasting sound.

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  • Next, call the Control Center again and turn off airplane mode.
  • Hardware failure

    The following types of breakdowns can be attributed to a hardware malfunction:

    • Inoperability of the headphone jack;
    • Sound control buttons malfunction;
    • Sound speaker malfunction.

    If the phone has been dropped in snow or water before, the speakers are likely to be very quiet or stop functioning altogether. In this case, the device should dry well, after which the sound should work.

    How To FIX iPhone Speaker Problems & NO SOUND (PROVEN) (w/ subtitles)

    In any case, if you suspect a hardware malfunction without proper skills in working with iPhone components, you should not try to open the case yourself. Here you should contact the service center, where competent specialists will perform a full diagnosis and be able to identify, as a result of which the sound on the phone stopped working.

    No sound on iPhone is a frustrating but often solvable problem. If you have encountered a similar issue before, please share in the Комментарии и мнения владельцев how it was resolved.

    Returning the sound by rebooting

    If all the settings are correct, and there was no sound, and there is no sound, you should use the old universal programming method of fixing. restart the device.

    Perhaps iOS just froze a little. Although, of course, this is extremely rare. Reboot will clear the RAM and partially the cache and restart the operating system.

    What to do if sound disappears from iPhone

    So, if sound is missing on iPhone and you don’t know what to do, try to find a solution yourself. To do this, you can try the following:

    • Perform a visual inspection of your smartphone. The simplest thing that could be a problem is that the speaker is covered with a cover, film or debris.
    • Reboot the device. This is necessary to remove the cache and delete temporary files. It also often fixes freezing of the operating system. If, after carrying out this operation, the volume does not appear, then the reason is far from slowing down the phone.
    • The next step is to factory reset. This will return the device to its original state. To do this, go to the settings, go to the “General” item and select “Reset”. Next, select “Reset all settings”, and then, upon notification from the system, enter the password twice. You won’t delete your files this way, so no backup is required.
    • If the call began to disappear after installing an application, then remove all applications that were recently downloaded and restart again. If there is no sound, move on.
    • Reset all your personal data to another device or removable media. The gadget has a DFU mode, to use it, connect your iPhone to your computer using a cable. Open the iTunes app and put your phone in DFU MODE. When the application prompts you to restore access, agree with it.

    If all this does not help, there are no software errors, then the sound of the call and SMS disappeared for a hardware reason. To do this, you can try cleaning the speaker and headphone jack. This is especially true when the iPhone has lost sound, and it shows headphones. It is necessary to work very carefully so as not to damage the elements of the device.

    To do this, you need a thin cotton swab or toothpick with which you can clean the dirt. It is strictly forbidden to use sharp objects, especially metal ones, because they will scratch the contacts. You can clean the debris in the speaker with a dry brush with a soft bristle. If after all these procedures nothing helped, then you will have to contact the service center.

    IPhone has lost sound. what to do?

    There are many reasons why sound can be lost on iPhone. The user will hardly be able to identify the correct one, so he will have to take various measures in order to eliminate the deficiency. What are these measures, this article will tell.

    An iPhone that has lost sound actually loses most of its functions. it cannot be used either as a music player or as a means of communication. Therefore, the user, faced with such a malfunction, is forced to immediately attend to its elimination.

    The iPhone owner does not need to immediately prepare for the worst. to call for service and expensive repairs. If the device is mechanically working, then the user will most likely be able to solve the problem on his own.

    What to do if sound disappears on iPhone

    If the iPhone has lost sound, the reason for this may be not only software or hardware malfunctions, but even user inattention. Therefore, you do not need to immediately sound the alarm. the problem can be completely solved on your own. Consider all the possible reasons for the lack of sound on the iPhone and how to troubleshoot if any.

    Firmware recovery and update

    If restarting and uninstalling the last installed applications did not lead to the appearance of sound, then you should reset the factory settings. To do this, in the menu we find the item “Reset all settings”. This operation does not delete user information. All files with photos, videos and other data will be saved in the phone.

    You can try to get sound back and restore iPhone by running Recovery Mode. Before doing this, make sure that the device is unlocked. If the sound does not appear, you can reflash the device.

    It must be remembered that in this case, all information is deleted.

    Before doing this, you need to save all important data or make a backup. iPhone connects to a computer or laptop using a cable and switches to DFU mode.

    Hardware problems

    This category of problems is caused by various damage to the case and internal components of the smartphone, both during factory assembly and during user use. The sound will be affected by:

    • moisture can cause not only the lack of sound, but also the failure of other important technical components of the iPhone;
    • blockage. getting dirt on the speakers and microphone leads to the fact that the sound is poorly heard or not heard at all;
    • mechanical damage. if the contacts come off, the smartphone has been dropped from a great height or suffered severe pressure, internal components may be damaged and not work properly, this applies to both the speakers and the microphone.

    Often the user can independently cope with minor damage or blockages, moisture ingress. But even if everything is done correctly and the functionality is partially or completely restored, it is recommended to take the iPhone for verification, since the problem may not manifest itself immediately, but after some time.

    Reset

    There are two standard options for dealing with a software failure:

    • Resetting the settings will allow you to set the default settings, which in some cases will help to restore the sound. To do this, you need to go along the path. “Settings”, “General”, “Reset”. To perform the operation, you will need to enter your Apple ID password twice.
    • Device recovery via iTunes and PC. Having made a backup copy of the data through the settings of the smartphone or iTunes, you need to launch the program and restore it in DFU (emergency state) mode. The software will automatically suggest the operation. The user only needs to confirm it.
    • connect your device to PC using a cable and launch iTunes;
    • simultaneously hold down the Home and Power buttons for 10 seconds;
    • release Power, leaving only Home pressed until a message appears on the screen about the transition of the smartphone to emergency mode.

    If these methods did not help, then there are no actual software errors (failures) and the problem lies in something else.

    Where to carry the iPhone on which the sound has disappeared?

    Unfortunately, the loss of sound is usually not the result of a factory defect, but the user’s careless handling of the device. If the iPhone is flooded or if its speaker is broken due to mechanical impact on the gadget (falling), there will be no warranty repair. the seller will return the broken smartphone to the buyer.

    Before going to the seller and demanding a free fix, the iPhone user should look into the SIM card slot. There is a humidity sensor. if it is red, then you can not count on the seller’s assistance. iPhone is a drowned man and is no longer under warranty.

    After the seller refuses, you will have to carry the iPhone to the service center yourself. The table below contains the approximate for the elimination of defects that can lead to the loss of sound: