What to do if iTunes does not see your iPhone

When a Windows computer can’t see your iPad or iPhone, you must check to see if the Apple Mobile Device USB driver is installed. It should install iTunes automatically when you install it. Its absence does not allow Windows to see your smartphone or tablet.

Open the Device Manager by right-clicking on the Start Menu.

iPhone Not Showing Up in iTunes? Here is the Fix (6 Ways)

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Find the “USB Controllers” section in the Manager and open it. There must be an Apple Mobile Device USB driver inside.

If you see “Unknown device” instead of a driver, connect your smartphone through another cable or to another computer. If that doesn’t work, take your iPhone, iPod, or iPad to a service.

Oddly enough, the most common reasons why the computer does not connect to the iPhone or iPad today are hardware related. That’s why a visual inspection is a good place to start.

Checking the ports for your iPhone

First, you need to clean all the sockets and nanoUSBs of debris if you see that they are dirty. Sometimes tiny dust particles are the only thing preventing iTunes from working. Make sure the ports in your computer and smartphone are clean, then try reconnecting.

Next, you should inspect the cable. If there is something wrong with your Lightning port that you use to connect your iPhone or iPad, you may experience interruptions while iTunes is running. The problem will be solved if you connect the device to your computer with a spare wire.

Finally, you should check the ports themselves. It is possible that one or more of the sockets in your computer is damaged. Plug the cable into a different USB port than the one you normally use. Be sure to try connecting your iPhone or iPad directly to the computer without using a USB hub.

iTunes can’t see your iPhone: Causes and solutions

Whenever people connect their iPhone to their computer or laptop to work with their digital data, they might get stuck with an unrecognizable device. This can be caused by the incorrect functioning of the software or the Apple gadget itself.

Some of the failures can be fixed yourself, otherwise you will have to turn to the service center. Here are the reasons why iTunes can’t see your iPhone and what to do about it.

iTunes does not see the iPhone what to do?

Since the first iPhone, users have from time to time had cases where the iTunes system simply can’t see their iPhone. If you have not been in this situation yourself before, it can be a little discouraging, and the solution is not always obvious. But it’s actually quite easy to figure it all out. Some suggested solutions on online forums and blogs may seem too confusing to you or simply not suitable for the latest version of iTunes. We are going to suggest some easy-to-follow techniques that you don’t have to delve into for a long time.

The very first thing you need to do is to see if each element of the iPhone. iTunes chain is normal. It may be that the problem is a problem with the USB port. Try simply reconnecting your gadget to a different port, perhaps located at a farther end of the system unit if you’re using a desktop computer, and on the other side of the laptop case if you’re using a laptop. In addition, you can try to take another cable.

It may be that the problem is trivial with your computer. some malfunction of the latter often leads to a breakdown in the connection between iTunes and your smartphone. In this case, you just need to move to another PC or try to reinstall iTunes, downloading from the official website of the service distributive latest version, which is the most current.

If all this is tried, but the problem is still remains, you need to look into the situation further. Much depends on what operating system is installed on your laptop. If it is still popular Windows XP, you should start by disconnecting your iPhone and exiting iTunes. Then bring up the control panel, double-click on the “administration” icon and go to the services tab. There you can literally stop the Apple Mobile Device service in two clicks. After making sure that it worked, in the same window connect the above service again. Wait until it starts fully and completely, and try again to connect your applephone to the iTunes service.

If you have a different operating system from Windows. “Seven”, “Eight” or “Vista”. then from a certain point the way to solve the problem will be somewhat different. You should in the same way disconnect your iPhone from the computer and interrupt iTunes service, and then find “Administration” item in the control panel and through it get to “Services” section, then restart the Apple Mobile Device service you already know by stopping and then turning it on again, as it is done in XP system. But after that, without closing the “Services” tab, you should check the connection of iTunes to your device and, if everything is normal, in the said tab select the startup setting for the Apple service called “Auto”. That way, it’s almost certain that the problem won’t happen again in the future.

If, however, the contact between the iPhone and iTunes service is lost while working on a Macintosh computer, there are unique nuances. You should disable the gadget in exactly the same way. And it’s the same with closing iTunes. Then move some objects to the cart. First, there is the iTunes icon in the launcher bar, second is the iTunes folder in the library, third is a file called AppleMobileDevice.kext, which you can find under System.Libraries. Extension, and finally, fourth. AppleMobileDeviceSupport.pkg, a file that you can easily find in the Libraries-Recipts.

After that you need to reboot the PC first, then (the sequence of actions is extremely important)!) empty the trash, perform a restart, and then download the correct version of iTunes, install it and reconnect your iPhone to your computer. For sure the result this time will be positive.

As you can see, the contact between the smartphone from Apple and the much-needed iTunes service is very easy to establish. The only exception, when none of the above methods can not cope with the problem. it is a hardware malfunction of either the iPhone or the computer. In this case, it is advisable to take both devices for inspection to a service center/centers, get a specialist’s verdict and pay for the repair.

iTunes does not see your iPhone. Causes and Troubleshooting

Working with Apple devices without iTunes is almost impossible. sometimes there is a problem when iTunes does not see your iPhone 5S, 4S, 4 and other models. Exactly how to get out of this situation, you will learn today.

Solving the problem with the definition of the iPhone iTunes app.

iTunes doesn’t recognize the iPhone on Windows 10 [fix]

Even if you use iCloud to store pictures, music, videos and documents on your iPhone device, you sometimes have to connect it to your computer as well. So, if you’re using a Windows 10 computer and can’t connect it to your iPhone, you’re not alone, as people have been reporting this problem since you started the system.

I’ve prepared a couple of solutions for the iPhone and Windows 10 connectivity problem, and I hope it’s helpful if you also encounter this problem.

How to fix this problem

If you don’t know what exactly is causing the problem, then use one by one all the ways to fix it until you find the one that really helps. All the instructions below will be arranged in the following order: first there will be the easy and quick, but equally important ways to fix the problem, and then the longer and more complicated ones.

Restart your phone and PC

If any problem occurs, the first thing to do is to reboot everything you can. All processes running in the background will restart and unnecessary applications will be closed, so many errors may resolve themselves.

Granting permission

When you connect your device with a USB cable to your computer for the first and subsequent times, a notification will pop up asking you if you trust that computer. If you answer “Cancel” or simply ignore the message, iTunes will not be able to sync with your device, so you must give permission.

Checking and Replacing a USB Cable

If restarting did not help, you should check if the USB cable has any external and noticeable damage, kinks, punctures. You should try connecting the device with the same USB cable to any other computer or laptop, if possible, and see if the problem is still present there. But before performing the above experiment, you need to clear the Lightning input. You can also reconnect the device to a different USB port on your computer.

Updating iTunes

If the version of the program is not up to date at the moment, it may not work correctly, you should update it:

    Run the iTunes program from the computer menu.

Reinstalling iTunes

The application files may have been corrupted by a malicious virus or, accidentally, by the user himself, then there may be problems with its operation. Updating the program in this case will not help, you should download the installation file from the page of the official Apple website dedicated to iTunes http://www.Apple.com/en/iTunes/download/, and go through the iTunes installation process again after uninstalling the previous version.

Resolve the conflict between iTunes and antivirus

Maybe iTunes is restricting your computer or laptop by mistake by an anti-virus. But first, find out if your computer can see your Apple device. Below are instructions for each operating system separately.


Which solution you choose for your problem depends on which icon appears next to your connected device:

    If there is no icon at all, then disable the antivirus completely and try syncing again.

First of all, disconnect your iPhone from your computer with a USB cable. Then reconnect them. If iTunes is still unable to detect your device, try using a different USB cable.

You will need to purchase a new USB cable from the Apple Store. A third-party USB cable can cause many problems, such as an iPhone battery explosion.