What to do if iPhone is frozen on apple
Why iPhone may freeze on a white screen
Apple phones hang for various reasons. Traditionally, a system error is to blame, as a result of which the device cannot access the processor, check the memory and other components. Most often, a failure occurs when installing the latest firmware, rolling back to an old version of iOS, or restoring data from a backup. From time to time the device freezes when connected to a PC or unsuccessfully jailbreak.
Also, a failure may appear due to hardware problems. water ingress, battery malfunction, or damage caused by a fall. In such cases, you will have to contact the service center.
Now let’s take a look at the popular solutions to fix the snow-white iPhone screen.
Force restart to fix iPhone stuck on Apple logo
If your iPhone does not have the rest of the problems, you can, without the help of others, fix the problem with the iPhone stuck on the Apple logo loop. It will not delete iOS content and options after restarting. over, force restarting iPhone is a massive solution to fix most of the errors.
- Fix iPhone 12/11 / XS / XR / X / 8/8 Plus Stuck on Apple Logo by Force Restart Press the Volume Up key and then quickly release it. Press the volume down key and then quickly release it. Later, hold and press the side key until the Apple logo appears.
- Solve iPhone 7 or iPhone 7 Plus stuck on Apple logo by forced restart Long press the side and volume down keys for at least 10 seconds, do not release them until you see the Apple logo.
- Force restart iPhone 6 and older iOS models stuck on the Apple logo Press and hold the Home and Top (or Side) keys for about 10 seconds until the Apple logo appears.
Don’t Miss: iPhone Stuck on Update Screen, Here’s How to Fix It
iPhone hangs on an apple. What to do if the iPhone is frozen on the “apple
Return iPhone to DFU mode to fix iPhone stuck on Apple logo
If your iPhone is still stuck at the Apple logo and won’t cut in, you can experience a powerful solution by going into DFU mode. DFU mode stands for Default Firmware Update, which permanently erases all iPhone content. Therefore, think twice before fixing an iPhone stuck on the Apple logo.
Step 1.Connect iPhone to PC with USB cable and launch iTunes
Step 2.Enter your own iPhone in recovery mode
Put iPhone into DFU mode by pressing the Home and Power keys for 10 seconds. Release the Sleep / Wake key, but keep pressing the Home key until your PC displays the message “iTunes has found iPhone in recovery mode.” This means that you have already entered DFU mode.
Step 3.Fix iPhone Stuck on Apple Logo and Recover Lost Data via iTunes
Release the Home key to watch your iPhone screen go black. After that, select “Summary” and click “Restore iPhone” to return iPhone using iTunes.
Note. If you are using iPhone 7/7 Plus / 8/8 Plus / X / 11/12, you will be able to perform the above operations, such as force restarting iPhone, to enter DFU mode. In other words, you need to replace the Home key with the Volume Down key or something else.
Perhaps you need to know everything about iPhone glitch and how to fix it.
Favorite Methods to Fix iPhone Stuck on Apple Logo
“My iPhone 6s was stuck on the Apple logo for 2 hours during a software update. How can I return it to its normal state? “
If you are one of the Apple fans, then maybe you have repeatedly encountered the problem of iPhone getting stuck on the Apple logo. As you can imagine, the newest iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 mini and iPhone 12 have been released, and almost everyone is looking for the newest iPhone 12 to replace their old iOS device. To avoid similar problems, for example, the iPhone showing the Apple logo, the iPhone stuck on the Apple logo and endless reboot and almost everything else, you can read and find a perfect solution. Therefore, this article is intended to show you its background and how to quickly fix an iPhone stuck on the Apple logo.
Solution Apply Applications
One of the methods to get the iPhone back is to use special programs. For example, dr.fone makes it possible to solve most of the troubles associated with iOS in a couple of clicks. It is important that the utility allows you not to worry about developing a backup copy. it will remove the snow-white screen without losing data, saving all user files.
How to fix a snow-white screen of doom on iPhone using dr.fone:
In the window that opens, select the “Repair” button.
Fix Any iPhone Frozen/Stuck/Loop Screen (How to Force Restart!)
Select “Standard Mode” and connect iPhone.
The program will detect the iPhone model and offer to download the latest firmware. Then you should press “Start” and wait for the installation of the new software version.
After that, the iPhone will reboot and will work again, and the data will not be deleted.
It should be noted that dr.fone is a paid program. It is suitable for users who do not have time to search and implement free solutions or a trip to the service. It can also be used by those who do not have enough technical knowledge to fix the device without the help of others according to instructions from the web. there is a risk of breaking the device completely.
One-time payment for the program. dr.fone can be applied as much as you like for an unlimited period.
Learn more about Dr Fone iOS System Recovery
Why iPhone freezes at Apple logo
If your iPhone is stuck on the Apple logo, you can’t go anywhere other than the constantly flashing or similar Apple logo. In most cases, when the flashing Apple logo is displayed on the iPhone, it means that something is wrong with the iOS system. Below are some common preconditions for iPhone stuck on Apple logo screen. Check out and find out the real reason to take your own iPhone out of the Apple logo loop.
- iPhone stuck at Apple logo during iOS update If something interrupts your iPhone / iPad / iPod touch during iOS 13/14 update, your iOS device may get stuck at the Apple logo and restart over and over again.
- iPhone stuck on Apple logo after jailbreak Jailbreak is a good way to remove hardware limitations on your iPhone. As a result, you will be able to download applications that are not available in the App Store. However, these jailbroken iOS devices can simply get stuck on the Apple logo due to file system corruption or data error.
- iPhone stuck on the Apple logo after restoring from iTunes or iCloud If you disconnect your iPhone from your computer during a permanent restore or reset, it can cause the iPhone to freeze on the Apple logo.
Sometimes iPhone users run into a problem when their device turns off and freezes on the logo (“apple”). In such cases, do not panic, but know how to act and when to contact the service center.
What to do if iPhone is frozen on apple?
Unsuccessful update. Perhaps most often, this happens if your iPhone has installed an update, but “not installed”. Something interrupted this installation and so it didn’t get all the files it needed to boot the system. Including the “apple”, he seems to be trying to load all the system files, but every time he stumbles upon the missing ones and so tries again and again.
Fall / hit. The problem is more complicated here, because internal damage to iPhone components is quite possible. The impact could damage both the motherboard and the display, cables, power controller, and even the battery. After a crash, it’s hard to say exactly why your iPhone won’t turn on and what’s wrong with it. Only full diagnostics in the service center will help here. Jailbreak. Installing a jailbreak breaks system files. If you installed a low-quality jailbreak file from dubious sources. it’s not strange if your iPhone is disabled and does not want to turn on.
What to do if the iPhone is frozen on the “apple
First of all, you need a hard reboot of the system. In most cases, it is she who saves the iPhone from “death” in the form of a constantly blinking apple. A “hard” reboot is performed in different ways on different models:
- iPhone 6S Plus and earlier: you need to hold down the lock button and Home
- iPhone 7/7 Plus: hold down the lock and volume down button for a few seconds
- iPhone 8/8 Plus and older: first you need to press the volume up button, after down and the lock button
Attention! If you are not sure whether your iPhone has crashed or is first encountering the problem of the “permanent apple” appearing when you turn it on. contact the iLounge Lab service center. With us, your iPhone will be able to undergo high-quality free diagnostics, and the wizard will be able to help you to reflash the device qualitatively if necessary.
If you know for sure that the smartphone was damaged when dropped, it has obvious cracks, chips and scratches, and when you turn it on, the branded apple burns. do not postpone a visit to the master. We ask you to take this problem very seriously, because due to incorrect and unskilled actions, you endanger not only the iPhone, but also your safety.
Entrust the repair of your device to professionals with experience in the field. Our service iLounge Lab is ready to provide you with professional service, fast diagnostics, high-quality iPhone repair, as well as replacement of damaged parts with 100% original parts.
iPhone hangs on the logo: causes and solutions
And so, if you are faced with a problem when your iPhone does not boot, hangs on an apple or asks to connect it to iTunes. firstly, do not panic. The problem is solvable in 90% of cases and is quite simple. You may even be able to restore the phone to work yourself.
First of all, pay attention to what preceded the iPhone freezing on the apple and no longer turning on. Perhaps the phone was being updated, perhaps it was dropped on the floor or liquid got on it. All of these can affect the performance of your iPhone and lead to the problems described above.
The main reasons for iPhone freezing on an apple:
- “Crooked” installed firmware;
- Installed custom firmware. jailbreak;
- Defective iPhone battery;
- Failure of some of the elements of the motherboard: flash memory, processor, modem.
Almost all of these problems are solvable and repairable, except for the processor blade. It cannot be replaced with a new one and is very difficult to reball. In this case, it will be quite problematic to repair a smartphone. In other cases, when the problem concerns the software, restarting the device or flashing the iPhone almost always helps. If the problem concerns hardware, then you will probably have to seek help from a service center, for example, fixlab.com.ua, which specializes in complex repairs of motherboards for smartphones, tablets and laptops.
DFU mode on iPhone and iPad
If the computer does not see the connected iPhone, you need to put it into a special Device Firmware Update mode or DFU mode. This is a special mode for updating and restoring firmware on Apple devices when standard methods do not help. It’s easy enough to enable Forced Recovery, but the process is slightly different on different iPhone models. How to enable DFU-mode on your device can be found on the official Apple technical support website.
If you did everything correctly, iTunes will automatically recognize the iPhone in recovery mode and a special notification will appear on the screen.
iTunes detects iPhone in DFU mode
Then follow the instructions on your computer screen. The process is very similar to the regular firmware described above.
If you choose “Refresh iPhone”, then all personal information will be SAVED on it. But updating the iPhone that hangs on the apple is not always possible. Sometimes you have to perform “Restore iPhone” which leads to the complete destruction of all information on the iPhone. You can only recover deleted information if you have backed up iPhone before.
If an error appears during the recovery or update process, we recommend contacting one of our service centers. Where comprehensive and always free diagnostics of your iPhone will be carried out. As soon as possible, we will establish the true problem and determine the best ways to solve it by agreeing on the timing and cost of repairs with you.
Self-service iPhone recovery via iTunes
“Hard” rebooting different iPhone models
First, try to force restart your smartphone. As a result, all non-critical errors will be fixed, the cache memory of the device will be cleared and your smartphone should boot normally. You can see how this is done on different iPhone models in the picture above or you can read in our article on this topic.
If the reboot does not help and the smartphone still hangs on the apple, you need to go to more radical methods. flashing the iPhone. Follow the instructions below exactly and you will probably be able to independently get the iPhone out of the state when it hangs on an apple or constantly reboots.
- To get started, download and install the latest version of iTunes on your computer.
- After that, use the cable to connect the iPhone that “hangs” on the apple. It should be automatically detected by the system and iTunes.
- Then follow the instructions and prompts of the iTunes program to “Update” or “Restore” iPhone. iTunes will independently select and download the latest firmware version for your iPhone model and install it.
IPhone Motherboard Repair
If none of the above methods helped you, then the problem is clearly deeper than a software failure and you need to contact a specialist for qualified iPhone repair in Kiev.
IN service center FixLab on Demeevka a polite and competent staff is always waiting for you, who will fully advise you on the repair of your Apple smartphone. Thanks to our experience and the availability of modern equipment and a large warehouse of spare parts, we carry out 70% of repairs on the same day.
You can read reviews about our work on Google maps or on social networks. Regarding the repair of iPhones that freeze when loading and which are not helped by flashing, then often the case lies in the broken contact between the motherboard and the elements installed on it, usually flash memory or a modem. As a result of falls or other mechanical influences, the factory soldering may be broken, and there may be no contact in the right places. This leads to the fact that the system cannot boot to the end.
FixLab service center engineers are competent enough to identify and fix most of the faults in your smartphones and tablets. For example, in the case of a “dump” flash memory, we will reball a flash on an iPhone in just one working day. And in a day, a fully working and serviceable smartphone will be in your hands!
Hard (forced) reboot of the device.
The first thing to try whenever your iPhone crashes is to reboot your phone. If you cannot reboot the iPhone in the standard way, then you should use the special keyboard shortcuts of the device to force the phone to reboot. The methods for hard resetting iPhone differ slightly depending on the model. Let’s consider each of them.
To restart iPhone 11, X, XS, XR, 8, and 8 Plus:
Quickly press and release the volume up button.
Repeat this procedure for the volume down button.
Hold the side button until the Apple logo appears on the phone screen.
Press the side button and the volume down button at the same time.
Hold the buttons until the Apple logo appears on the phone screen.
To restart iPhone 6s and 6:
Press the side button and the Home button at the same time.
Hold the buttons until the Apple logo appears on the phone screen.
To restart iPhone SE, 5s and earlier:
Press the top button and the Home button at the same time.
Hold the buttons until the Apple logo appears on the phone screen.
If restarting the device did not help, the “apple” is still on on the iPhone, and it does not turn on, you can try updating the operating system of the device or restoring it to factory settings using iTunes, which is available to every user of “apple” products.
General way to solve iPhone 11 stuck on apple
Next, we will consider each of these methods individually, so that you can choose the one that suits you.
Updating or Restoring iPhone 11 via iTunes.
Using this method may delete data stored on your phone, so back up your iPhone in advance if possible. If this is not possible at the moment, after restoring your phone, you can use only the last created backup, new files will be irretrievably lost. Before starting work, make sure you have the latest version of the program installed. To update or restore iPhone using iTunes, follow the instructions below.
Launch iTunes on your computer. Connect the USB cable to the PC, but don’t connect the iPhone itself yet.
Put your iPhone into recovery mode. The methods will vary slightly depending on the model. Let’s consider each of them.
IPhone 8 or later: Hold down the side button and one of the volume buttons and wait for the Power off slider to appear on the screen. Move the slider to turn off your phone. While holding down the side button, connect your iPhone to the pre-connected USB cable. Do not release the side button until the recovery mode screen lights up.
IPhone 7 and 7 Plus: Hold down the side / top button of the device and wait until the Power Off slider appears. Move the slider to turn off your phone. While holding down the volume down button, connect your iPhone to the pre-connected USB cable. Do not release the volume down button until the recovery mode screen lights up.
IPhone 6s or earlier: Hold down the Side / Top button and wait for the Power Off slider to appear. Move the slider to turn off your phone. While holding down the Home button, connect your iPhone to the pre-connected USB cable. Do not release the Home button until the recovery mode screen lights up.
After successfully putting iPhone into recovery mode, wait on the device screen for the prompt to restore or update iPhone. Select the “Update” option to reinstall the operating system and save the phone data. If this option did not work, repeat the previous steps, and then select the “Restore” option. In this case, the files and settings will be erased, and the iPhone itself after restarting will need to be restored from a previously created backup or set up as a new one.
If the above methods failed to help, and you do not know what to do if the iPhone does not turn on, but the “apple” hangs, then we offer you the easiest and most effective way to solve this problem.
Why iPhone 11 Won’t Turn On Apple Burns?
First, let’s analyze the possible reasons why the iPhone 11 does not turn on, and the “apple” is on the screen.
If the iPhone does not turn on, and at the same time the “apple” is lit on the screen and goes out, then, perhaps, the reason lies in the lack of battery power. To check this version, connect the phone to the charger and after a while try to turn on the iPhone again.
If during the connection of the device to the charger there was a power outage, a power surge, then this can cause device errors and cause the iPhone to freeze on the “apple”.
Sometimes during an “unauthorized” disassembly of the iPhone (by yourself, and not in a service center), some parts break down, in particular, the phone’s power button. Then the user may notice that the iPhone restarts on the “apple” or the “apple” is lit on the iPhone, but it does not turn on. In this case, it is better to contact the service center for diagnostics and replacement of the part.
In this case, the device may still work, but over time, the apple logo will appear on the screen more often, and will soon freeze on it, finally losing its functionality.
There is not enough free space on the phone
During the installation of updates on the iPhone, there may not be enough space available, then the restart cannot be carried out and the phone freezes at the logo.
If the reason is still not in the battery, and mechanical damage has nothing to do with it, you can try to solve this problem yourself. Undoubtedly, you can immediately contact the Apple service center in your city to repair your phone. However, this will most likely delete all of your iPhone’s data, so be sure to back up all files in your device beforehand. If you decide to fix the problem on your own. by choosing one of the methods described in this article, you can save both time and money, and also keep your device data safe and sound. So, there are several main ways to solve the problem “iPhone 11 is stuck on the” apple “.
What to do if the iPhone 11 does not turn on, the apple is on and off?
Smartphones have firmly entered the life of a modern person, we spend the whole day, periodically or for a long time looking at the screen of our iPhone. All information is downloaded to the phone and is continuously used by us. Images, audio and video recordings, contacts, text and voice messages, documents. all this is “securely” stored in our iPhone, with which we are inseparable. But as soon as one system failure occurs, all data is inaccessible, and even at risk of loss. What to do and where to run if the iPhone does not turn on, the screen lights up “apple”, and then it turns off? In this article, we will look at the main reasons for iPhone freezing on the Apple logo during boot, so that you can avoid repeating this situation later, and also suggest the top 3 ways to get out of it. You want to know What to do if iPhone 12 is frozen on an apple? Click here!
What to do if iPhone is stuck on Apple logo
Tenorshare’s ReiBoot is a dedicated application designed to fix any operating system error or glitch on iOS devices. The unique advantage of the program is the minimum effort on the part of the user: you just need to make a couple of clicks of the computer and the seemingly insoluble problem will already be eliminated from your iPhone.
So, let’s look at the very few clicks that you need to make in this program. First of all, download the program from the official Tenorshare website and install it on your computer. Next follow these steps.
Step 1 Run the utility on your PC. Connect iPhone to computer with USB cable and unlock it.
Step 2 In the program window, select the “Enter recovery mode” option. Wait until the iTunes icon appears on the screen of your iPhone.
Step 3 After that, in the program window, click on the “Exit recovery mode” option that has become available. After that, your iPhone will be restarted normally and available for use.
As you can see, the instruction is extremely simple and does not require any special knowledge or special efforts. At the same time, the result cannot but please. 100% return of iPhone functionality in a matter of minutes. However, in addition to this function, the program has a number of other features that may interest you and encourage you to have this utility in the piggy bank of your “desktop” programs.
- The program supports all iOS devices: iPhone, iPad, iPod, including recently released models such as iPhone 11.
- The utility is compatible with all versions of iOS, on a computer it works with both Windows and Mac.
- Can be used to fix a wide variety of iOS system crashes and errors: over 50 different system bugs in total.
- A unique feature of the utility is the ability to fix the device’s system without losing the data stored on it. an indispensable feature in a situation where it is impossible to make a backup copy.
- In addition to updating the system, the program allows you to perform the reverse operation. downgrade system, just as quickly and efficiently.
- The program can also help in case of problems with tvOS.
- User-friendly interface, ease of use, tips accompanying the user in the process make the use of the utility pleasant and comfortable.
- The availability of the program installation in Russian expands the circle of potential users.
Contacting Apple Service Center
If none of the above methods helped you to troubleshoot your phone, then most likely the reason for this failure lies not in operating system errors or the actions of malware, but in the device hardware. In this case, the only correct option would be to contact the nearest Apple service center to diagnose existing problems and their subsequent elimination by the company’s specialists. Do not forget to take with you the documents you prepared when purchasing the iPhone 12, in particular, the warranty card, which will help you avoid unnecessary expenses for repairing the device.
FIX IPHONE NOT TURNING ON/Stuck At Recovery Mode/Apple Logo/ iOS 13 and below. iPhone XR/XS/X/8/7/6
Fixing iOS with Tenorshare ReiBoot
If, after a forced restart of the iPhone, the device did not turn on, and the screen remained frozen on the apple logo, then in this case it would be best to turn to professional software developed directly for solving such problems. Among the programs of this kind is the Tenorshare ReiBoot utility. With its help, you can quickly and easily fix about 150 different types of iOS crashes on iPhone or iPad. The program has many outstanding features, including:
So, in order to use Tenorshare ReiBoot program to fix iPhone stuck on the screen with an apple, follow the steps in sequence according to the instructions below.
- Step 1 ： Download the installation file to your computer.
- Step 2 ： Now run this file and, according to the prompts of the Installation Wizard, complete all the necessary steps to install ReiBoot on your computer.
Step 3 ： When the program automatically detects your phone, the main menu of the program with three available functions will appear on the screen. Select the option “Fix the operating system”
Step 4 ： After completing all the necessary steps to download the firmware package, click the “Fix it now” button. Wait a while until the installation process of the new OS version is completed. At this time, your iPhone 12 will be automatically rebooted and turned on with a good and working version of iOS.
Hard reboot device
If your iPhone 12 freezes on an apple and does not turn off, then the first thing (as in the case of any malfunction in the phone) should try to restart the device. This simplest method is often effective and helps to solve small system or application errors. Since the standard shutdown procedure is not possible in this case, it will be necessary to perform a so-called hard reset of the iPhone using the buttons located on the device body. So, to force restart iPhone 12 follow these steps.
- Step 1 ： On your iPhone, press and immediately release the volume up button.
- Step 2 ： Then press and immediately release the volume down button.
- Step 3 ： Next, hold down the side button until the Apple logo appears, then release the side button and wait for the phone to boot normally.
What to do if iPhone 12 stuck on apple and won’t turn on?
IPhone Recovery via iTunes
Another option for eliminating this problem through a computer is to use the well-known iTunes utility. This program offers, among other things, an iOS device recovery function that can fix many of your phone’s malfunctions. To use iTunes to restore iPhone 12 and get rid of the device stuck on the Apple logo, follow the guide below.
- Step 1 ： Using an original USB cable, connect your iPhone 12 to a computer with iTunes installed and updated to the latest version. If you’re on a Mac with macOS Catalina 10.15, start the Finder app instead of iTunes.
- Step 2 ： Now on the phone, press and immediately release the volume up button. Then also press and immediately release the volume down button. Next, hold down the side button until the recovery mode screen appears.
Step 3 ： When prompted to update or restore iPhone, please try to select “Update” first to install the latest version of iOS without losing the data on your phone.
What to do if iPhone 12 is frozen on an apple?
One of the most common iPhone crashes is the stuck on the Apple logo. If, when you turn on or restart the phone, a white apple icon is displayed on the screen for a long time and nothing changes, this means that you are in just such a situation. Some users also note cases of iPhone 12 stuck on an apple with a stripe, like when installing a system update. These types of errors can occur as a result of downloading virus software, due to a corrupted update file for apps or iOS, or after a system crash. In this article, we will analyze in detail what to do if the iPhone 12 is frozen on an apple, and provide step-by-step instructions on the best ways to solve this problem.
In a situation when an apple hangs on the iPhone 12, there is nothing pleasant for the owner of the phone, because all the data and functionality of the device are inaccessible. However, do not be upset, because there are several effective solutions to this problem. In this article, we have presented the top 4 ways to fix iPhone 12 freezing on apple. You can choose any method you like or try them one by one. If you still have any questions or if you want to share your ideas for solving this error with other users, leave your Комментарии и мнения владельцев in a special section under this article.
How to get an iPhone that shows a splash screen to work?
Try to overload it.
To perform a “hard” reboot, you need to hold down the Power and Home buttons at the same time, and hold them for at least 10 seconds. In many cases, this will be enough to bring your gadget to life. But if no reboot helps the smartphone turn on, then the breakdown is more serious.
Reflash iPhone in DFU Mode.
In order to reflash the iPhone at home, you need to enter the smartphone into DFU (Device Firmware Update) mode. This is an emergency, but completely proven way of self-flashing a gadget.
- Connect iPhone to computer;
- Press the Home and Power buttons at the same time and hold for at least 10 seconds
- Release the Power button, but keep pressing Home. after a while your device will enter DFU mode. The smartphone screen will turn off, instead the device will be displayed on the computer screen.
- Press and hold the Shift key on the keyboard, then turn on the “Recovery” program.
- Download new software via iTunes.
In case of non-critical firmware failures, this is quite enough for the iPhone to work again like new.
Check installed tweaks for phone compatibility.
Frequent iPhone freezes can be caused by the latest tweaks installed on the device. Therefore, it is advisable to restart your iPhone every time you install new tweaks. This will help avoid sudden device freezes.
If the device starts to “freeze”, you need to try turning it off, wait 10 seconds, and then turn it on again. If after that it stopped “glitching”, then the reason was the incorrect operation of the tweak that you installed last. After that, just go to the Cydia application and remove the program incompatible with the smartphone.
What to do if the iPhone “stuck on an apple”?
Many iPhone owners find themselves in an unpleasant situation when the screen of the gadget hangs on the Apple logo and does not react to anything. However, before proceeding with the repair work, it is important to understand why the smartphone is stuck on the splash screen.
For what reasons the smartphone may freeze on the screensaver?
There are many reasons why an iPhone can freeze. Some of them are completely trifling, sometimes the situation can be corrected on your own. But in other cases, you cannot do without the help of specialists.
- The Power button is broken. In this case, it is sufficient to replace the key;
- Inoperative battery;
- Problem with microcircuits that distribute power inside the device;
- The charging controller is broken;
- Software error after flashing the software via Wi-Fi;
- Using the Jailbreak system;
- Problems with the motherboard;
- Failure of the smartphone’s memory, failure of the data storage chip;
- Installing “pirated” software from unverified sources. iPhones are designed to use only licensed software downloaded from iTunes. Therefore, the installation of “left” security threatens to lead to problems. Since your smartphone simply will not “perceive” these programs, and will refuse to work in principle.
- Network viruses from the Internet or those same “pirated” programs. It is viruses, in most cases, that lead to malfunctions of the Apple system.
Contact the specialists!
Of course, not every iPhone user understands the intricacies of software and must independently cope with the “freezing” of the gadget on the Apple logo.
In many cases it will be faster, more convenient and more reliable to immediately turn to the services of professionals. At the ServiceinUa service center, our employees will return your iPhone to working condition and make sure that it no longer hangs on the apple!
- We work seven days a week!
- We make repairs day after day!
- We are near the metro!
- Quickly and efficiently!
Why iPhone freezes on apple
Next, we will take a closer look at the main reasons that can lead to the fact that your iPhone constantly reboots and how to fix this problem without harm to your iPhone.!
How to enter iPhone recovery mode
IPhone recovery mode involves resuming the firmware of the device. All procedures are done using iTunes.
Here’s how to use recovery mode:
- To get started, you need a PC with iTunes installed and a USB-A to Lightning or USB-C to Lightning cable.
- Connect your iPhone to PC, open iTunes on PC.
- Press and hold the Home and Power buttons at the same time.
- Keep holding the buttons even after the recovery menu appears.
- Release buttons, connect iPhone to iTunes / Finder.
- Hold down the power and volume down button.
- Keep pressed until the recovery screen appears.
- Connect to iTunes / Finder for recovery.
For iPhone 8 and later:
- Press the Volume Up key for a few seconds, then Volume Down.
- After holding and holding Power, release when your iPhone connects to iTunes.
- You should see the following message: “The iPhone has a problem that needs updating or repairing.”.
- After that click “Restore” and wait for the download.
IPhone hardware problems
Let’s start with the unpleasant. If your iPhone was prone to drops, shocks, contact with water or poor-quality repairs, after which, in fact, a problem appeared in the form of a permanent apple on the screen. you need to contact a service center.
The cause of the breakdown may be a faulty / outgoing cable, damage to the iPhone processor or its other components. Apple iLab Service Center Wizard will help you fix such problems.
Hypothermia or overheating
With hypothermia or overheating of the iPhone, sometimes, but still there are cases that the device freezes on an apple and refuses to boot.
In this case, you need to give the iPhone time to “recover”. The main thing for the device is to provide it with a place at room temperature, away from open sunlight or freezing temperatures.
But we do not recommend trying to warm or cool the iPhone using aids.
How to enter DFU mode
Using this method will delete all information from the iPhone. If you’ve already created backups, you can download them later from iCloud.
DFU or device firmware update allows you to connect to iTunes and bypass automatic updates. This allows you to change the iPhone firmware to any version.
We wrote about this method for iPhone X / XS / 11 earlier. Using this mode, you can restore the firmware of the device.
How to enter DFU mode on iPhone with TouchID (physical button):
- Connect your iPhone to PC with iTunes.
- Press and hold the Home and Power buttons at the same time. You need to hold for ten seconds.
- Then stop holding Power, keep the Home button pressed for another 10 seconds.
- If your screen is blank, your iPhone is in DFU mode.
- Now, when you launch iTunes, you should receive the following message: “iPhone has detected iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes “.
- You can restore your phone to factory settings or upload a backup.
To exit this state: you need to hold down Home and the power button.
How to enter DFU mode on iPhone with TouchID (touch button. From iPhone 7/7 Plus):
- Connect your iPhone to PC with iTunes.
- Press and hold the Volume Down and Power buttons at the same time. You need to hold for ten seconds.
- Then stop holding Power.
- Keep the Volume Down button pressed for another 10 seconds.
- If your screen is completely blank, your iPhone is in DFU mode.
To get out of this state: you need to hold down Power and Volume Down.
- Connect your iPhone to PC with iTunes.
- Hold down the Volume UP button for a few seconds. Letting go.
- Then press the volume down button. Letting go.
- Then click on Power until the screen goes out.
- When the screen goes out completely, press the volume down button again.
- We hold until the screen turns off completely and this will mean that your phone is in DFU mode.
The Apple logo should not be in DFU mode! If it appears, then you did something wrong. Repeat your steps one more time.
You can get out of this state if: press Volume Down and Power.
IOS / app or jailbreak issues
Apple has highlighted the need for users to responsibly update their iPhone many times.
- Have enough memory on your device to update;
- Create a backup before updating;
- Charge your iPhone at least 50% or put it on charge;
- Provide a stable Wi-Fi connection;
- When starting the update, you cannot restart or interrupt the download.
Many users ignore these facts, install low-quality beta, carry out the jailbreak process, and then suffer from the fact that the iPhone freezes on the “apple” and does not want to work. I do not recommend doing this.
What to do if iPhone is frozen on apple
If your iPhone is frozen on an apple, you need to force restart it by pressing the shutdown and volume down button (Home in iPhone with Face ID) or enter recovery mode to reset iPhone settings.
iPhone is frozen on an apple. Why is this happening?
If your iPhone hangs on an apple and does not turn on after an iOS update, the reasons for this could be a software error or system failure, or a hardware malfunction of the phone. In order to talk about possible options for action in a particular case, we will consider them in more detail.
iPhone won’t turn on due to software glitch
If you tried to update your iPhone, and it freezes on the apple and does not turn on, most likely this is a consequence of a system error. In this case, iOS cannot boot, and the iPhone reboots cyclically to the Apple logo. Most often this happens due to an incorrect completion of the update installation. If the phone had little free space, or there was not enough battery power when installing an update, the likelihood of this outcome will be much higher.
What to do if iPhone stuck on apple and won’t turn on
With each new version of the software for the iPhone, the security of the operating system and the stability of its work increase. The process of updating the iPhone operating system is simple. you can install the latest version directly on the phone itself through the built-in update system via Wi-Fi. Despite this, many owners of Apple smartphones are faced with a problem when the device does not boot after an iOS update (iPhone stuck on an apple). Why this is happening, how you can solve the problem and how to avoid it. in this article we will take a closer look at this issue.
iPhone won’t turn on due to hardware failure
Symptoms and symptoms can be difficult to distinguish between iPhone failure caused by software bugs while updating iOS from the effects of hardware problems with your phone. The fact is that during the update process, almost all key components of the iPhone are checked. If something does not work well, then when the firmware is updated, the phone may either not turn on at all, or freeze on an eternal reboot.
If the iPhone stuck on an apple and turns on only when connected to a charger and immediately turns off after disconnecting, the cause of this is most often a battery malfunction. Also, in such cases, there are often problems with the operation of the power circuit: damage to the battery connector on the board, incorrect operation of the charge microcircuit or breaks in the power supply of the board components.
complex cases include problems with the power or overall performance of the NAND memory chip, due to which the iPhone cannot boot and reboots cyclically. And, probably, the most serious thing that can be. “blade” of the central processor of the device. Unfortunately, the percentage of successful repairs with a guarantee of stable operation in such cases is extremely low.
iPhone is frozen on an apple. What to do?
The most correct solution, if your iPhone is frozen on an apple and does not turn on, is to contact the service center in a timely manner. This can be especially relevant and critical in cases where the information in the device’s memory is extremely important. If the problem is of a programmatic nature, the specialists of our service center will be able to solve it quickly and efficiently. If, nevertheless, the problem is more serious, after carrying out technical diagnostics, we will be able to accurately determine its causes and offer a solution.
Are you facing a problem and your iPhone is frozen on an apple? Have questions? Welcome to the Комментарии и мнения владельцев below. Tell us (preferably as detailed as possible) about the malfunction of your phone, indicate the exact model and firmware version of the device and get a preliminary consultation from the service center employees absolutely free!
Hard restart when iPhone won’t turn on and apple is on
Turn it off and on again. this method helps in most cases, not only when the iPhone breaks down, but also with PCs, routers and mobile gadgets. The process for starting Hard Reset depends on your iPhone model.
Recovery via DFU mode
In case your iPhone does not turn on, the apple lights up and goes out when you reboot, there is a special firmware update mode, also known as DFU (Device Firmware Update) mode. When it is a forced rollback of the system, error diagnostics and emergency device update.
If the reboot and recovery option did not help you, then DFU will become a kind of “plan B”. We still do not recommend starting with it. try Hard Reset and Recovery first, and if nothing works, proceed to recovery via DFU.
DFU mode works mostly on older iPhones. Here’s how to turn it on.
- Connect iPhone to PC using iTunes.
- Press the Power and Home buttons at the same time, as if rebooting, and hold them for ten seconds.
- Release the Power key, but hold Home until iTunes displays a message that the smartphone has entered DFU mode.
- Follow the instructions on the screen to reset iPhone settings.
Unlike the Recovery mode, the DFU works with the screen off, on which no icons are displayed. All data will be deleted from the iPhone during the firmware update: you will have to re-enter your Apple ID and adjust the iOS settings. To avoid losing important files when you reset your device, save them in advance to another medium or in the Apple cloud. We wrote more about backup in a separate article.
Using Recovery Mode if iPhone won’t turn on
In order not to lose information on the iPhone, you can try using the recovery mode, aka Recovery. This method is most effective if the problem occurs after an unsuccessful system update. The smartphone will reinstall iOS without erasing your personal data.
- Connect iPhone to Computer Using Lightning Wire.
- If you have an iPhone 7 or older, press the Power and Volume Down buttons at the same time. If the older iPhone is the Home and Power key.
- Wait for the notification that the smartphone is put into recovery mode, and follow the advice on the PC screen.
How to Hard Reset iPhone without Button
New iPhones don’t have a Home button. Namely. on the iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11/11 Pro / 11 Pro Max. But even for them, you can perform a forced reboot if the iPhone does not turn on, and the apple is on.
The process is a little more complicated than for older models.
- Press the volume up button and release it.
- Then press the volume down button.
- Hold the power button and hold it until the screen goes out (the Apple logo disappears), and the device starts to reboot.
How to Force Restart iPhone with Home Button
Older iPhones are still equipped with a Home button. these are all devices from the first iPhone to the iPhone X. The most popular ones are: iPhone SE, iPhone 5 / 5s, iPhone 6 / 6s / 6 Plus / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus.
- If you have a sixth iPhone or an older model, to restart, you need to hold down the Home button and the power key for about 10 seconds until the apple icon disappears from the screen. Also it shouldn’t blink.
- If you have an iPhone 7 or older, press and hold the Volume Down and Power buttons at the same time until the white manufacturer logo disappears.
During the reboot, the phone will restore all disturbed processes and start up normally. Remember that after this you will need to enter the password for your Apple ID account.
Diagnosing and fixing problems
The problem may occur more than once. in this case, it does not hurt to find out its cause. For this, you can use special diagnostic software. For example, Tenorshare ReiBoot is a program that helps diagnose errors and restore iPhone functionality. And this is done literally by pressing a button.
Download the distribution kit of the program from the website.
Install the program on your PC following the instructions of the installation wizard.
On the welcome screen, find the item “Enter recovery mode”.
Then you need to click “Start”, the program will update the smartphone’s firmware. The developers of ReiBoot claim that the data in the iPhone is not affected. Detailed instructions for use can be found on the official website.
What to do if iPhone is frozen on apple
After updating or rebooting, it may happen that the iPhone freezes on the apple and does not turn on. How to solve this problem and start the smartphone again, read our article.
The long-awaited iOS 13 update has recently been released. we talked about its main features in a separate article. Sometimes an upgrade carries not only cool features, but also a bunch of bugs. Sometimes installing an update leads to the fact that the smartphone freezes at the boot screen and does not want to turn on. Also, this problem may occur after restarting the device. Sometimes iPhone freezes when connected to PC or unsuccessful Jailbreak. what is it, read here.
Less commonly, the problem occurs due to the hardware. usually after an unsuccessful or self-repair.
Fortunately, in many cases, it is easy to fix everything yourself without contacting the service. We will show you a few proven ways to help revive the iPhone, which turns on and off before the apple.
Put iPhone into Recovery Mode with Tenoshare Tenorshare ReiBoot
With Tenorshare ReiBoot, it’s easy and free to solve this problem in 3 steps.
First, download and host Tenorshare ReiBoot on your computer or Mac. Connect iPhone / iPad / iPod touch to your computer using USB cables. Then press the button “Enter the Recovery Mode”.
If the device entered the recovery mode, then the “Exit Recovery Mode” button appeared. Click this button to exit recovery mode and restart your device.
After exiting recovery mode, your device reboots successfully.
What to do, iPhone stuck on apple after iOS 12/11/10 update
Despite the seeming glitchiness of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze after an update. iPhone stuck on an apple and won’t turn on, this problem is one of the most common and annoying problems encountered in Apple iPhones. However, the iPhone often freezes after booting or updating, causing the device to become unresponsive and display the Apple logo on its screen. In this article, we offer you 4 ways to fix this problem for free if iPhone freezes after iOS 12/11 // 10 update.
Recovery in iTunes (data loss)
- Connect the iPhone to the computer using a cable and launch iTunes, then hold down the Home and Power buttons on the device and hold them for 12 seconds.
- Release the Power button, but hold the Home button until the information appears on the computer screen that the device has been detected. After that click “restore”.
Note: Put iPhone in DFU mode may lose all of your data, so you need to back up your data before using this method.
Fix operating system with Tenorshare ReiBoot (no data loss)
If the above methods did not help solve the problem, it would be something wrong with the hardware, no need to worry, then you can try the methods below, and these final solutions will not only solve the freezing on the white logo, but also solve the freezing problems in recovery mode, on a cyclic restart, connection to iTunes on the screen, and other freezes on iPhone / iPad / iPod without data loss.
Click the “Solve All Freezes” button and then you get to the recovery page, click “Fix it now”.
Now you will be “Download Firmware Package” interface, click “Download” button to download the firmware package online.
After the firmware package has been successfully downloaded, click the “Start Repair” button to start the system restore.