Videos are not copied from iPhone

Broadcasting from the phone can be carried out in automatic and manual mode.

videos, copied, iphone

In the first case, this is done as follows:

  • Connect the TV device and the phone to the same WI-FI network;
  • Open YouTube app on TV;
  • Synchronization should be done automatically;
  • In order to start broadcasting, you need to select “Screen”. “Broadcast” in the phone settings;
  • From the list you need to select the device to which the transfer will be performed.

If the transfer did not work, then you can check the Internet connection settings or try to connect manually:

  • You need to launch the YouTube application on your TV and go to “Settings”;
  • Find the item “Connect the TV to the phone”;
  • Check “Manual” on the page;
  • Open the YouTube application on the iPhone and also go to “Settings”;
  • Select “View on TV” and enter the code that appears on the TV screen;
  • After that, the phone display should be duplicated on the TV.

You can also go from your phone to the link:

And the connection is performed in the same way as in the application.

HDMI, or composite connector

Any modern TV has one or more HDMI ports. This technology allows you to transfer high quality video data at high speed.

It is possible to display the image from the iPhone by directly connecting the cable between the phone and the HDMI TV port. At the same time, it is even possible to show videos in high quality without delay. And it is available for all Smart TVs and regular TVs with the corresponding connector regardless of the model: LG, Samsung, Sony, etc.

There is no need to install additional software, but you need to connect the Apple Lightning port (or for earlier models. 30-pin) and HDMI / VGA. But, accordingly, you need to purchase an Apple AV cable and Lightning Digital AV adapter.

  • Devices are disconnected;
  • We connect the cable to the HDMI port on the TV, and the other to the AV adapter;
  • We connect the adapter to the iPhone;
  • Now you need to turn on both devices;
  • After switching on, the desired connection should appear automatically.

If the automatic installation did not occur, then manually it is done like this. On the iPhone, in the settings, activate the transmission via HDMI, and on the TV, select the HDMI signal as the source, which is involved (if there are several ports)

Of the shortcomings, it can be noted that a special wire and adapter are needed to connect, fortunately, the market offers many different options. And the presence of a wire reduces the comfort of use in this way.

If there is no way to connect to HDMI, you can use the composite connector (otherwise called “tulip”) and Apple’s Lightning VGA adapter. This option is suitable if the TV has an analog input.

  • Connect adapter to iPhone.
  • Connect the cable to the TV (each plug must be inserted into the corresponding jack). In the VGA cable, the audio input is connected separately.
  • After connecting the devices, the settings should be loaded automatically. If this does not happen, you will need to perform a manual configuration.
  • Turn on the TV to the required input signal. To do this, in the TV settings, the iPhone is selected as the signal source.
  • You can now play videos on your phone. over, on earlier iPhone models, only programs that play media content will be displayed, and in later models, the screen will be duplicated.

Composite and 30-pin connector does not support Full HD data transmission

Via Chromecast media player

This device is manufactured by Google. It is designed for streaming media content, but unlike the Apple TV set-top box, it does not have such a set of features. Chromecast is a small gadget, similar to a USB flash drive, which is inserted into the HDMI connector, and transfers from mobile devices via WI-FI.

To transfer images or to view something from iPhone, you need to do the following:

  • Download the Google Home app (compatible version of the operating system. iOS 9.1) or Chromecast to your phone.
  • You must have a Google account, an HDMI port on your TV, and a home secure WI-FI network.
  • In the software downloaded to the phone, you need to connect to the Chromecast option and to the WI-FI network.

It should be noted that not all Internet resources will be available in this way. Compatible, for example, are Play Movies and Music, YouTube.

In this case, the screen is not duplicated, but simply the phone sends requests, what and how to search, and the content is downloaded from the Internet.

Photo Cast transfers pictures, photos and videos from gallery to TV well, but for Full HD quality you need a paid version.

But in general, there are still many drawbacks: the connection may be interrupted or data may be transmitted with a delay. And the biggest disadvantage is that there are too few resources from which you can view content.

Using an Apple TV box

Apple TV is a device designed to transfer data to the TV screen from Internet services, iTunes, any Apple devices: players, computers, smartphones and tablets.

Apple TV provides access to all kinds of video and audio resources, and if you do not have a Smart TV, then it will give it the functionality of such.

This set-top box is a small device that transmits data in streaming mode, that is, it does not store it. Can play HD and Full HD without lag and with multi-channel audio.

Connects Apple TV to TV via HDMI or analog connector.

AirPlay is a technology developed by Apple for wirelessly streaming media content between devices that are compatible with this technology.

After connecting the Apple TV set-top box, you need to connect all devices to the WI-FI network and turn on the AirPlay option on the iPhone.

You can enable Screen Mirroring on iPhone to mirror your phone screen on TV.

But if you do not have an Apple TV set-top box, and you do not want to purchase it (and its cost is rather big), then the question arises whether it is possible to use AirPlay without an Apple TV device.

For displaying on the computer screen, there are programs (at the moment AirServer and Reflector are considered the best) that can replace Apple TV. And dr.fone for iOS, which, among other features, has the ability to repeat the screen of a mobile device on a monitor.

But in order to play content on a TV without an Apple TV, you need to look for alternative ways. In particular, by installing the iMediaShare application, but this already applies to DLNA technology. Although the application may well replace the purchase of an Apple set-top box.

In addition, analogues of the Apple TV device appear on the market, for example, the BSPW-100U adapter (universal wireless dongle). It supports AirPlay, but you can broadcast through it not only from the iPhone, but also from devices with other operating systems.

Wireless via DLNA

DLNA technology allows compatible devices to share a variety of content over your home network. If we translate the decryption of the abbreviation DLNA, we get the “digital home network alliance”. Connecting devices using this technology can be both wired (ethernet) and wireless (WI-FI).

How to transfer video from iPhone to TV using this technology. For transferring files to TV, consider the wireless method. To do this, we need a WI-FI network, to which both TV and iPhone can be connected.

For LG TV equipment, you will need to install the Smart Share program, and for Samsung. AllShare, for other models you also need to find out which software is suitable for these purposes.

For iPhone, you can download Twonky Beam. The app is free. It has a number of built-in services, with the help of which it is immediately possible to display the image on the TV. Including a built-in browser. When the application starts, you need to determine the device through which the file will be played.

There are also applications such as iMediaShare, TV Assist, Belkin MediaPlay. The principle of their work is similar.

If you plan to frequently use data transfer to TV, then it is better to download a paid program once to ensure full functionality and no advertising. When you start the application, you will need to select a TV from the list and you can start transferring content.

If the TV does not have a WI-FI module or it is not compatible with iPhone applications, you can use a transmitter that connects to the TV device via HDMI input, and receives a signal from the phone wirelessly.

You can install the AirBEAM TV app on your TV and transfer data by enabling AirPlay on your iPhone. But this software is not suitable for all TVs, so first you need to use the trial version (since the application is paid) to check compatibility with your TV.

For example, consider how to use the connection option for a Samsung TV.

  • Turn on TV and connect to home network WI-FI.
  • On iPhone, launch AirPlay and select a TV from the resulting list of devices.
  • Now the phone screen will be mirrored on the TV.
  • Except in rare cases, no additional equipment is required;
  • Need special applications to connect both devices;
  • The data transfer speed may not be too high due to the limited bandwidth (this applies to the wireless connection);
  • The emergence of new video formats may not be readable on TV.
Read more:  Iphone Xs Max How to Insert a SIM Card

Another option is to use Wi-Fi Direct technology. In this case, the transfer will be carried out directly from one device to another without using a router.

In order to use Wi-Fi Direct technology, both TV and mobile devices must support it.

  • On the iPhone, find the menu “Wireless networks and connections”. “Wi-Fi Direct”. “Activate”;
  • Find “Network” on TV equipment. “Wi-Fi Direct”;
  • Select your iPhone from the list and send a connection request.

Ways to Connect iPhone to TV

You can transmit information to television wirelessly and wired, using special applications and additional devices and set-top boxes.

Since video from an iPhone on a TV can be watched using several options. Let us dwell in more detail on each of the methods and determine their advantages and disadvantages.

USB cable

This method is only suitable for viewing photos and images, as well as videos that are stored in the Files menu on your phone. In this case, the phone will act as a storage disk and there will be no screen mirroring. To connect, just connect the cable from the iPhone to the Lightning connector of the phone and to the USB port on the TV.

Before connecting the device, it is better to disconnect.

How can I output video from the iPhone in this case and is it possible to watch a movie?

Jailbreak significantly expands the functionality of iPhones, but a device with such plugins is not subject to warranty service and cannot be updated to a new version.

Ways to Watch iPhone Videos on TV

The development of technology does not stand still. When the operating system began to appear on TVs, it significantly expanded the list of capabilities of this device. In addition to going online, downloading applications, installing games for TV, it became possible to synchronize TVs with their mobile devices. Now, from the TV screen, you can view photos and listen to music that is on your smartphone or tablet, which is much more comfortable to do on a large screen.

Let’s take a look at exactly how you can watch iPhone videos on TV.

How to Fix “Device Unreachable” When Copying from iPhone

Hello everyone! Let’s not get overwhelmed and get down to business right away. So, today I urgently needed to transfer a lot of videos and photos from iPhone to computer. It would seem, what could be the problem? I take an iPhone (computer, wire), combine all this stuff with a refined movement, on the phone I confidently press “Allow the device to access photos and videos”, select the necessary files, copy them to the folder I need and

This is where such troubles begin, for which life has not yet prepared me. In short, this is what happens. everything hangs tight, files are not copied, and the best (as Microsoft tells us) Windows 10 operating system shows a “red cross” and a “wonderful” error “The device is unreachable”.

I, just in case, even took a screenshot.

I think, okay, maybe Windows 10 is “buggy”. I’ll deal with the computer later. In the meantime, I’ll take out a laptop with the good old “seven” and put the pictures there. no, but the solution to the problem.

I connect my iPhone to my Windows 7 laptop, start copying files and of course! History repeats itself! However, the error text has changed a little and now Windows reports that “The device attached to the system is not working.” But the meaning, as you understand, does not change much from this.

Time goes by, but photos and videos need to be thrown off.

  • I take another wire. everything is the same.
  • I transfer files via AirDrop to iPad and try to copy photos and videos through it. But with the iPad, everything is the same. either “The device is unreachable” (Win 10), or “The device connected to the system does not work” (Win 7).
  • I delete the normal iTunes (the one with the App Store and other “chips”) and put “normal”. there is no result.

And here I have a strong, as modern teenagers say, “burned out”.

There is one article for the entire Internet (only written in different words on different sites). In which it is assumed that everything is to blame:

  • “Curve” version of iOS (!).
  • Windows and iOS version compatibility (!!).
  • Wrong selection of data transfer function (.).

It’s a fiasco, bro! © Young man with a dog.

I must say right away that none of the above, of course, is the cause of the error “Device unreachable”.

The whole hitch is in the new file format that Apple introduced with iOS 11 and which, accordingly, smoothly flowed into the next firmware versions.

So, we are interested in two options on the iPhone or iPad:

  • Settings. Photos. Transfer to PC and Mac. The default is “Automatic”.
  • Settings. Camera. Formats. The default is “High Efficiency”.

iPhone (iPad) captures photos and videos in the new HEIF / HEVC formats (for high efficiency), and converts them to a compatible format when transferred to a computer. But if the file size is large, then at the stage of this conversion there is a slight freeze and, as a result, the appearance of the error “Device unreachable”.

  • Change just one setting. Open “Preferences. Photos. Transfer to PC and Mac” and select “Transfer originals”.
  • Perform a forced restart. How to hard reset. instructions for all iPhone models!

Everything. After that, there will be no problems when copying photos and videos from iPhone.

You ask: “What about the second option, the one that is” Camera. Formats “?” Here act as you wish.

  • If you want “standard” JPEG / H.264, then select “Most Compatible”.
  • If you want “newfangled” HEIF / HEVC, then leave “High efficiency”.

I chose “Most Compatible” just in case. Still, not all programs work with HEIF / HEVC formats, so let it be better if my iPhone shoots “the old fashioned way”. It will be calmer 🙂

How to Transfer Videos from iPhone to Computer?

IPhone owners shoot videos every day using their smartphones, but more often than not, this creativity remains in the device’s memory. There are several reasons: some simply do not want to bother about this, while others have not figured out how to do it correctly using iTunes. We recently reviewed the easiest way to download videos from iPhone to YouTube, but now it’s time to talk about how to download videos from iPhone to computer.

In iOS 7, the standard Photos application is responsible for storing not only photos, but also videos. That is why saving a collection of multimedia files has become much easier.

How to Download Videos from iPhone to Windows 8

Windows 8 also has several ways to save photos, but there is only one fully functional working one:

Connect your iPhone to your computer and go to the Computer folder. [Your device]

Go to the \ Internal Storage \ DCIM \ 100APPLE folder, which contains all your photos and videos

Select all files or a few specific ones and copy them to the required folder on your computer

This method is not the easiest and most convenient, and photos are not automatically deleted from the device, but all alternative methods simply save not all media files from your iPhone.

How to Transfer Videos from iPhone to Mac Using Image Capture

Connect your iPhone to your computer. Image Capture should start automatically, otherwise go to the Program folder and open it manually

In Image Capture, specify where to import photos

Click on the Options button, go to the Options tab and set the option Remove objects from the camera after loading, of course, only if you want to free up space on your iPhone

After exiting the options, click the Download All button to upload videos and photos from iPhone to your computer

How to Download Videos from iPhone to Windows 7 or Windows Vista

Connect your iPhone to your computer. If the autorun window opens, click Import images and videos using Windows, otherwise you need to do it manually. To do this, go to Computer, find the icon of the connected iPhone and right-click on it and select Import Pictures and Videos

Click on Import Options and select the folder where you want to upload videos and photos from your iPhone

Click OK, then Import

Wait for the import to finish and check if all media files are in the specified folder

In Windows 7 and Windows Vista, the automatic import of photos and videos is significantly more stable than in Windows 8, but it still does occasionally fail. You can always copy all media files from your device by going to the Computer folder. [Your device]. Internal Storage. DCIM. 100APPLE.

How to Transfer Videos from iPhone to Mac with iPhoto

Connect your iPhone to your computer. IPhoto will automatically launch (if the program is not installed, you can download it here)

In the iPhoto interface, click Import All to save all media or Import. selected to download individual photos or videos to your computer

After the import is complete, you will be prompted to delete photos from the device. here you can decide for yourself whether you need them on the device or not.

How to copy from iPhone photos that are not copied

There is a problem: the Windows computer does not see all the photos taken on the iPhone. How to rewrite them on a PC? Next, I will describe my experience in solving this problem.

I periodically copy photos and videos from iPhone 6S to my computer. The wife uses the phone and the memory of the 16 GB model is clogged up very quickly. In the past, I just connected my smartphone to a Windows 10 computer and copied everything that was created recently. Then I deleted the copied data from the phone. And the iPhone gradually filled with new photos and videos again.

But a month ago I discovered strange behavior on the phone. I could see all the photos and videos in the phone, but when I connected to a PC, I could not see everything: hundreds of images and videos turned out to be invisible. Accordingly, they could not be copied through a computer. To test, I connected my iPhone to a Windows 7 netbook. same problem.

Then I tried to copy information from the iPhone using a special flash drive (you can read a review of the Kismo iDrive Review here). Despite the fact that the iUSB Pro application saw all the available content, still only part of the files was copied.

Unfortunately, I do not have much experience with Apple products, and the Internet also did not give clear advice. Probably the problem with this particular smartphone.

I installed iTunes, then iCloud, but I still couldn’t access all the photos and videos from the iPhone. Although I spent a few evenings on it.

I had to resort to a very inefficient but reliable method. copy photos and videos directly from iCloud. To do this, open the cloud storage in a browser and select photos and videos. Alas, you cannot select all the files. one can only guess why such a restriction was made. Therefore, we select several dozen images and clips with the Shift key pressed. Select 20-30 files, save. I do not recommend highlighting more at a time. If you miss the mouse and press the wrong button, the selection of files will disappear.

Read more:  IPhone 7 freezes how to restart

I had to save 2,621 photos and videos on my computer. It took a little over an hour.

Then I turned off iCloud on the iPhone. anyway, Apple only gives 5 GB for free. Instead, I installed Yandex.Disk and enabled unlimited storage for all photos and videos that will be created on the iPhone. They will be automatically uploaded to Yandex cloud storage over Wi-Fi or a mobile network (depending on what you choose in the settings).

Factory Reset iPhone

If the screen recording function does not work on the iPhone, video and sound from the screen are not recorded, you can try to reset all settings to factory settings. In this case, all data on the device will be saved.

Open Settings. General. Reset. Reset All Settings. 2. Wait for the device to be ready for use.

Recover iPhone with Tenorshare ReiBoot

If none of the methods solved your problem, and the screen recording function still does not work on the iPhone, video and sound are not recorded on iOS 11/12, then perform a device recovery. The best way to do this is to use the Tenorshare ReiBoot program. With its help, you can solve most of the problems by entering and exiting recovery mode. You can solve the problem “screen recording does not work on iPhone” in just a couple of clicks.

Download and run Tenorshare ReiBoot on your computer, then connect your iPhone with a USB cable to your computer. In the program window, click on the “Fix all iOS freezes” button. Then click “Fix it now” and follow the further instructions. New firmware will be loaded.

When the process is complete, click on the start recovery button. After a few minutes, the device will be rebooted and ready to work.

Tenorshare ReiBoot is a versatile tool that can solve other common errors on iOS 11/12: stuck on a black screen or apple logo, if the display does not respond to your touch, if the iPhone does not exit recovery mode, or if it stuck on a blue screen of death etc. You can use it on both Mac and Windows, the download is free.

Screen recording doesn’t work on iOS 11/12. what to do?

With the release of iOS 11/12, users are finally able to use the function of recording video from the screen with sound. Before that, mobile users had to install third-party applications and tweaks to record video from the screen. And now all iPhone owners who have installed iOS 11/12 have this feature by default.

Screen recording with sound is not recorded on iOS 11/12

However, there were a number of people who ran into problems while recording from the iPhone screen. Here’s what they post on the forums:

“Apple has finally added screen recording in iOS 11/12. I have been waiting for this for a very long time, but I was very upset when I tried it in action. I was unable to record video from the screen, audio and video are not recorded. Tell me what to do and how to fix the problem? “

Force reboot

This method solves most of the problems. To force restart your gadget, follow these steps: For iPhone versions below iPhone X / 8/8 Plus:

Hold your finger on the power button, then, without releasing it, simultaneously hold your other finger on the HOME button (on iPhone 7/7 Plus, on the volume down button) 2. As soon as the screen lights up, first release the power button, and then after a few seconds another button. The device will be restarted and ready to work.

File Was not copied to iPad because it cannot be played | How to copy video file to iPad

Quickly press the volume up button and release it. Then do the same with the Volume Down button. 2. Hold the side button until the Apple logo appears. After that, your device will be restarted.

Make sure screen recording is turned on

Open Settings. Control Center. Customize Controls. 2. In the list of settings, use the “” button to add the “Screen Recorder” function to the Control Center. Now try to activate it through the control center widget and record a video from the screen.

Fix Black Screen Through iPhone Hard Reset

As it turned out, a lot of users cannot record video from the screen with sound, or the function of recording from the screen on iOS 11/12 does not work at all. In this article, we will share several ways to resolve this error. If iPhone black screen but it works, hard resetting iPhone or Reiboot may also fix the problem.

IPhone Videos Won’t Play on Computer

Video does not play on the computer, what to do?

Why the video won’t play. Fast decision!

If the video on the computer captured on the phone or camera does not play

[Guide] iPod photos are not syncing | iPhone | ipad

does not play video from phone on computer

Sony Vegas DOES NOT OPEN MOV [Apple Application Support / QuickTime]

What to do if the video does not play?

Why video won’t play on social media

Movie maker does not see the video format, fix it!

  • How to take pictures with iPad
  • How to download paid games for free on iPhone
  • How to delete bookmarks in Yandex on iPhone
  • How to Undo an iOS Update on iPhone
  • How to turn off the alarm on iPhone if the display is not working
  • What is the iPhone service program?
  • Instagram for iPad is
  • How to Change Battery on iPhone 4S

How to Transfer Videos from iPhone to Computer?. iWiki. Apple Encyclopedia

Smartphones are shooting more video today than professional cameras. However, the majority has a completely understandable and natural desire to preserve creativity on laptops, stationary computers, and burn to discs. There are various reasons. from the need to clear the memory to the desire to watch the video on the big screen. And just keep to yourself.

The standard iOS 7 application called “Photos” can work not only with pictures, but also with video. This is why it has become so much easier to save a collection of diverse video files. iPhone can be directly connected directly to the computer. The program will start by itself, automatically. Right in the interface, you can click on the “import all” button to save the media format files, or select the import option. After completing the procedure, you will be prompted to delete everything from the device. Then decide for yourself.

Image Capture lets you capture videos on Mac. It starts automatically. But if for some reason this does not happen, which is frankly rare, you can simply go to the program folder and open it manually. There you can specify the location for the import. Then find the item “Parameters”, enter this tab. There you can put an option that will delete all files after downloading. Of course, this is worth doing if free space on the device is more important to you.

After you exit the options, you need to click on the “Download All” button to reset both photos and videos from iPhone to PC. Interesting on Windows 8 reset video. Several ways to do this are presented here, but in practice, so far only one has justified itself. You need to connect the device to the laptop, for example, go to the computer folder, and then select the device. Then go to the Internal Storage folder, select DCIM in it, and from there. 100APPLE (in modern iPhones it can be called differently, and there can also be more than one folder, but only one of them contains photos and videos from the camera). This is where all the files that interest you are located.

It is necessary to select further those files that are of interest, copy them to the desired folder on the PC. This is far from the easiest way, and besides, it does not guarantee that all information is automatically cleared from the iPhone. However, alternatives often lead to the loss of some files when saving from iPhone to computer.

Fix All Error of Can’t Copy Paste iPhone Photos, Video to Windows PC

What if we are dealing with a Seven or Vista? Again, connect your iPhone directly to your PC. When the autorun window appears, you need to click on the button for importing images and videos. In all other cases, it is best to start it manually. To do this, go to the “Computer” folder. There you will see the icon of the connected device. You need to click on it, select an item from the menu that opens, which allows you to import. And in the import parameters, you can quite easily select the folder into which the photo and (or) video from the iPhone is dropped. Throw it off. Done.

What to do if the computer does not see the video on the iPhone

How to add a movie to iTunes and what to do if it doesn’t work

The new iOS 7 firmware has many new convenient features, but after the update, there are some incomprehensible innovations. For example, the new Control Center saves time on very frequently used tasks, the updated multitasking has become more convenient and allows you to close several applications at once. We studied all these innovations without connecting the iPhone to the computer. But after taking a lot of photos using the Camera application, and taking a couple of dozen screenshots, we decided to throw the whole thing into a computer. Anyone who has been reading iBobra for a long time already knows how to transfer a photo from an iPhone to a computer.

After connecting the iPhone to a computer with the Windows operating system installed, we started My computer as usual, but the phone did not appear among the local drives, for some reason the computer did not see the iPhone, we connected the device to the laptop, which the iPhone saw, but for some reason refused to show photos Alternatively, we tried right-clicking on the device and choosing. Get pictures, to which the iPhone said something like “You are not supposed to.” I already wanted to use i-FunBox. It turned out that iOS 7 introduced the function of trust between the iPhone (iPad) and the computer. When we took the iPhone connected to the computer and unlocked it, then a question appeared on the screen:

Why the computer does not see the phone, smartphone, camera, how to solve the problem

Trust this computer? Your settings and data will be available from this computer when you connect to it.

We clicked Trust and the photos became available for transferring from iPhone to computer. Launched My Computer again, where the iPhone appeared:

Read more:  Iphone 11 Pro Max Smartphone Review

WHAT TO DO IF iTunes DOESN’T SEE iPhone / iPad / iPod Return to Home!

How to Transfer Videos from iPhone to Computer

Not infrequently, after taking a photo or video on a smartphone, it becomes necessary to throw the shot onto a computer. But, this operation often causes difficulties for inexperienced users. In this article, we will tell you how to download a video from an iPhone to a computer running Windows or Mac OS X.

Device is unreachable when copying photos and videos from iPhone. how to fix

When copying a photo or video via cable from an iPhone and iPad to a Windows 10 or 8.1 computer, you may receive a message that an error occurred while copying a file or folder with the information The device is unreachable. over, sometimes some files are copied without problems, while others. with the specified error.

In this short instruction. about the reasons for what is happening and two ways to fix the “Device unreachable” error on iPhone and iPad when copying video files and photos from them to a computer or laptop with Windows. Also useful: Empty DCIM (iPhone Internal Storage) folder on iPhone. why and what to do.

Cause of Device Unreachable Error

By default, new iPhones and iPads shoot photos and videos in HEIC and HEVC formats, respectively, while if you connect your phone to a computer with Windows 10 or 8.1, then with the default iPhone settings when copying these photos and videos, they are automatically converted by the phone itself to supported ones. computer formats. JPG and MP4 H.264.

The process of converting files by the phone during copying in some cases may “not keep up” with the speed of copying itself, as a result, Windows informs us that an error occurred while copying a file or folder and that the device is unreachable.

That is why more often an error occurs when copying large files (or groups of photos and videos at once), but it may not appear when copying photos to a computer one by one. There are two methods to fix this which are described below.

How to Fix “Device Unreachable” Error on iPhone

Given the reasons for the error, there are two options for fixing it:

  • Disable converting photos and videos to iPhone when copying to a computer or laptop with Windows.
  • Slow down copying speed.

The first can be done as follows:

  • Disconnect your phone from your computer.
  • Go to “Settings”. “Photo”.
  • At the bottom of the Photos preferences page, under Transfer to Mac or PC, set Transfer Originals instead of Automatic.
  • Done. You can reconnect your iPhone and copy photos and videos without errors.

Please note that this will copy photos and videos to your computer in HEIC and HEVC formats, which may not be supported by your player or photo viewer. There are two solutions. enable photos in JPG on iPhone so that shooting is immediately carried out in this format, or use special HEIF / HEIC codecs for Windows.

It is also possible to use third-party programs to open such files: Best photo viewers (XnView has a free plug-in for HEIC), VLC Media Player (can play HEVC H.265 videos).

The second method, namely “slowing down the copy speed” involves connecting your iPhone to your computer using a USB 2.0 port instead of 3.0. As a rule, in this case, the copying error “Device unreachable” does not occur, since the phone has time to convert files to the desired format.

Distribution of new, sometimes interesting and useful materials from the website. No ads and free computer help for subscribers from the author. Other subscription methods (VK, Odnoklassniki, Telegram., YouTube, Yandex.Dzen)

Hello! I can’t download photos and videos to my computer anyway, I included the original photo in the iPhone and it’s no use, before the iOS update there was no such problem! And it is very important for me to throw photos on a hard disk and print them later

When the original photo was turned on, was the phone itself disconnected from the computer at that time? And what does it write when trying to download? The same error. “device unreachable” or something else?

Thank you so much, Human! Reckoned, already tired and mad!

One toggle switch. and life began to play with normal copying!

Dmitry, on the contrary, cannot be thrown from a laptop to an iPhone. install firewood as you wrote in the article?

Ah that’s what. If from a laptop to an iPhone, then I would recommend either sending photos to iCloud from a computer, directly through Or use cloud services.

Asus ultrabook laptop, entered BIOS, changed USB parameters to auto. After loading photos and videos, it is still interrupted. (the device connected to the system does not work) Background: before the laptop format, I threw pictures from all iPhones, everything was in order. After installing the new Windows 10, I ran into the problem “the folder is empty”, checked all the drivers, I trust the computer, reset the geo settings, set access to the iPhone with a USB screen lock, logged in to iTunes. Now he throws off a few photos and is interrupted, then he does not see again but it is necessary to transfer 20 GB. What to do next?

According to the description, the point is exactly what the article is about. too fast transfer. Further, depending on what kind of Asus model: 1. Connect the phone to a USB 2.0 connector, not 3.0 (those that are 3 are either blue or are marked with two S). 2. On the phone, enable “transmission of originals”. Well, another option is to install an application for cloud storage, where you would be given the right place and put it there, and then download it, although in terms of time and convenience at 20 GB this is not the best option.

Hello Dmitry! Thank you for being in touch! The laptop has 2 USB connectors, both are blue. How to manually change 3.0 to 2.0?

Sometimes there is such an option in the BIOS, but if not, then I will not offer simple methods. But: if suddenly you have somewhere lying around some extension cable or USB splitter (by the way, there are still such built-in monitors in the monitors), then you can use it: they are many USB 2.0 and when we connect it to the 3.0 connector, and already in we will connect the cable from the iPhone to it, as a result we will get speeds of 2.0.

Thank you so much!! finally it turned out to throw everything off

Good day! If you make “transfer originals” in the settings, the computer cannot open them. I copy in small portions (15 photos at a time), it still hangs and turns off for 3-4 parties. I connect via USB 2.0 and nothing changes (what else? 13,000 photos are not a joke (it is no longer realistic to navigate these photos

Hello. Third-party photo viewers can open HEIC photos taken by the iPhone (i.e. the very originals). details:

Good afternoon, I get the same error as in the video, (after each sent video) all the settings are turned on as needed. Another iPhone on the right side, from the side of the screen, starts to warm up when connected. When connected to a laptop (Windows 10), the “Photos” application comes out, which indicates that something is wrong with the device, but the explorer is working. The iPhone 7 128 Gb device is completely crammed with photos and videos, and how evil is such a problem, while other iPhones have to drop files through AirDrop and then drop them on the computer. What can you try to do in such a situation?

Good day. Thanks for your information. I solved the problem with downloading thanks to your instructions, But I have the following problem, when I download a video for more than 1 minute to an HP all-in-one, it is very stupid, video and sound are not uploaded, and when the video is opened through the Movavi video editor, there is sound but no video. Tell me how to be? But so far I have not tried all the methods. Changing video and photo settings on the iPhone XS Max itself

Movavi may not display video due to lack of codecs. but why the video is stupid. I don’t know. try to play with another player, VLC for example.

Good day! How to do it. so that the iPhone immediately photographed JPG? I checked it, changed it on the phone, did not automatically put it, but the original, now there is no disconnection, but I can not open the photo on the PC, it is very inconvenient. Now we need to look for these special codecs (

Hello. Third-party viewers can open: On how to make JPG right away.

It helped, thank you! 10 times already regretted switching to iPhone.

Thank you so much! Just a great gratitude to the author for the work. I could not solve the problem with data transfer for an hour!

Thank you, I was able to copy the files, otherwise not all Live photos were copied before.

Thank you, kind person! I almost lost my mind while trying to copy the video. According to this instruction, everything worked out right away!)))

In addition to the article, not an unimportant point: 1. Allow the use of USB in the security settings: TouchID and passcode. USB accessories. 2. To fully verify that everything has entered into force, reboot the phone, and then connect to the PC.

It turned out in the first way, by switching to the option Transfer originals. Before that I suffered for a long time. thank you very much.

In general, my phone as a hard drive is not displayed after these interruptions. What to do?

Many thanks! Not for the first time the site helps out. You are one of the best

Unfortunately, it helps every other time. It is necessary to transfer 160 gigs of photos / videos without using the cloud. And it’s tough for how long. Either the PC does not see the files in the iPhone folder, or an error pops up when copying, copying is obtained only in small portions). On USB 2.0, as a rule, he does not see files at all, and on 3.0 he sometimes sees, but again, you can go crazy. Reinstalling the drivers does not help, rebooting does too. Everything is in originals. What is wrong with these iPhones and why people do not understand such punishment. Such cool photo quality and such confused software

Wow, good afternoon. Indeed, USB 2.0 helped, although I download in small portions (160 gigs heh)