The Keyboard Does Not Work When Booting A Computer

When you turn on the computer, if the boot selection window appears, the keyboard does not respond to keystrokes and cannot be selected. The same thing when you need to boot from the installation disk when they offer to press any key or select the disk from which the system will boot. Tell me what could be the reason. In vindos, the keyboard works fine. With respect, Nicholai.

You may also be interested in:. Comments (117). Smart Tronics

Most likely this is a USB keyboard. You need to go into BIOS https://smartronix.ru/kak-zajti-v-bios-vojti and enable the “USB keyboard support” parameter

valentine. Igor Daurov

If the BIOS sees your keyboard and mouse, and when Windows 7 boots up, the keyboard and mouse become inactive, you need to go to BIOS-Advanced-USB Configuration, there is an Intel xHCI Mode item, opposite it you need to put Disabled and the mouse with the keyboard will work.

Masim

How. Dude! Do you understand what you write? What am I going to do all this for you. What an absurdity! Ahhhh, I’m on fire!

SMARTRONIX.RU

Check the keyboard on another PC, or if it is usb, then drag it to another port.

Maxim Popov. Violetta

But what if I do not have the “USD keyboard support” parameter in the BIOS?

SMARTRONIX.RU

Check the keyboard on another PC. If it works, then the problem is similar and you need to look for a similar menu item in BIOS. There are a lot of BIOSes, maybe the option above will help, from Igor Daurov.

Alex

How to get into the BIOS when the keyboard does not react during startup.

What kind of answers go in the subject, they do not solve the problem.

The keyboard is in order. checked, the problem is in some kind of startup process.

SMARTRONIX

The keyboard is defective or the usb port is not working. Reset the BIOS to factory defaults.

Nikita

Hello, I have a current problem. I decided to reinstall Windows 10. And after rebooting the PC, I switched to choosing the language. And the keyboard does not work. Help solve.

SMARTRONIX.RU

Hello. Perhaps it needs to be included in the BIOS.

Vitaliy

Tell me, I’ll extend your silent topic. When I turn on the keyboard does not turn on (recently it happened). You need to turn off the computer, remove the keyboard connector from the computer and insertthen if you turn on the computer then it will hang on Windows. you need to go into the BIOS and just get out of it and then the keyboard starts working normallybut with every inclusion the same thing again! what happened can not understand tell me to come across?

Vitaliy

The keyboard is not USB, PS / 2. I just want to say right away that if the keyboard was not working, then why does it work after the above steps.

SMARTRONIX

Vitaly, you probably have something with usb ports, try replacing the power supply temporarily

Alexei

Hi, I have an asus laptop, the thing is, when the keyboard and mouse do not work on windows, I can’t even enter the BIOS, they also inserted the usb keyboard and it didn’t help. I took out the battery and made jumpers. Did not help, is there a solution?

SMARTRONIX

Alexei, if the laptop has an indication of the CapsLock key, press it when you turn it on and when windows is loaded, if the indicator does not light up, apparently your keyboard is malfunctioning. You must check your laptop at a service center.

Andrei

Hello. I installed the HDD and in the menu where you need to press Delete or Tab to go to the OS or BIOS, respectively, my keyboard (USB) failed, plug in p / s2 when it starts, 3 lights light up and then go out. Keyboard workers checked on laptop. Before installing the HDD, everything worked fine.

SMARTRONIX

Andrey, after connecting pc / 2 devices, a mandatory computer restart is required.

Vadim

1.Keyboard does not work. go to BIOS, fix
2. To enter the BIOS. press the special button on the keyboard
how can I press this key if my keyboard does not work before loading Windows!?

Zholaman

I can’t get into the BIOS on the ASUS ET2221I all-in-one, there are only usb ports ps / 2 is missing, the system is stuck at boot, just press F2 or DEL, the keyboard does not work, the usb ports disconnected after switching the boot to IDE. switched because it didn’t work; not loading from disk; not loading from flash drive. Any ideas how to fix this.

SMARTRONIX

Try connecting another keyboard to the all-in-one, try it in different USB sockets, if you can’t enter the BIOS, then something with the all-in-one USB ports needs to be taken to the service.

SMARTRONIX

Vadim, you wrote a reply a bit late.
You can connect a pc / 2 keyboard or use an adapter for a USB keyboard.

Lexand

I have the same problem, I can not enter the BIOS.
There is no PC / 2 connector on the motherboard. How to be # 128577;

SMARTRONIX

Take a usb keyboard from your friends and try logging in after rebooting

Lexand

I took another claudia, the picture did not change, during the loading of Windows, the clave does not work. When it boots, it works.

SMARTRONIX. Alex

Useless, Numlock indication is not an indicator of keyboard performance. Indication is the keyboard does not work at startup

SMARTRONIX

You can check the keyboard on another computer.

Fanis

The keyboard works fine in my BIOS, but in the OS, when I need to enter a password, the keyboard stops working. I tried both usb and ps2

SMARTRONIX

Perhaps you connected the pc | 2 keyboard already with the PC running, if so, turn it off, connect this keyboard and turn on the PC, immediately try to enter the BIOS
In this case, pay attention, immediately after turning on, all 3 indicators of the keyboard should blink. If you can enter bios, find the parameter associated with USB and set “enable”

Andrew

Reset the BIOS by removing the battery from the motherboard. and it will work! Good luck

Maksim

And the computer will not burn from this?

SMARTRONIX

Turn off the computer, disconnect the power cable from the power supply, remove the battery, press the power button several times, wait 15-20 minutes, then you can insert the battery back, insert the wire and turn on the system unit. This operation is done if you can’t get into the BIOS settings and for some reason you cannot choose “reset and reboot” there

Hello. not used the computer for more than six months. Then he decided to turn it on, but it does not load. Even the BIOS does not reach. At the same time, the keyboard does not work and the mouse glows but does not respond. I tried Claudia and none of USB and SP2 worked. What could be the reason and how to eliminate?

SMARTRONIX

Hello, disconnect all external equipment from the PC, connect only the power, monitor, try turning it on, to what point does the download go?

Arman

Thank you very much. Thanks to you, I solved my problem

Senets

Hello. This is my situation. The bios has flown, when loaded, it reaches the point of hpa bios not available and starts loading the previous version of the bios and then is chopped off. I did a complete reset of the BIOS by closing the CLRTC, removing the battery. Then, when turned on, a window appears where there are three points, it will reset, return to the previous version and a hundred more. A check mark is on “return to the previous version”. I am given 15 seconds to choose. This is where I came across a problem. Can not choose. The keyboard does not work. Neither yusb nor ps / 2. At home 2 working keyboards. Despite the fact that when the computer is off, you insert ps / 2, the keyboard blinks, but when you turn it on, it does not blink and does not burn. What could be the problem? Thanks.

SMARTRONIX

Hello. Try connecting the pc / 2 keyboard first, and then turning on the computer because This device with such connectors is detected once upon startup.

Senets

Good afternoon. There is an ASUS laptop. The model is a very old hard drive has an ATA interface. OS. Windows XP. Stopped loading. precisely, the download reaches the “User” and “Password” windows. Because no password, press Enter and the download continued. Now the laptop does not respond to keystrokes (including on an external USB keyboard). It’s impossible to enter BIOS. keys do not respond. There is a solution?

SMARTRONIX

Hello. Try booting in safe mode. Also try inserting the windows installation disc and reinstalling the system.
Logging into bios should work if the keyboard works at all, try immediately after switching on often and with little effort to press the same key (either DEL or F1 or F2)

Vadim

Motherboard Asus P5LD2 SE The situation is as follows: All keyboards work fully before entering the BIOS, as soon as I entered the BIOS it doesn’t work at all! Even CTRLALTDEL (to restart the computer, it felt like the computer was completely frozen in the BIOS) I turned off all the sources, it doesn’t help ! Tell me, you really need to get into the settings! And it worked without problems (even updated the BIOS, removed the battery in order to reset it by default, it does not help!)

SMARTRONIX

Does the mouse in bios work? If yes, reset to factory settings. The keyboard can try pc | 2 if usb does not work
Update bios firmware from the latest windows, from the manufacturer’s website

Artem

when I turn on the computer, I have 3 blinkers blinking and then the choice of loading the copier appears and it works for me at that time and after I select and clear the blue screen with the password at that time my keyboard doesn’t work

SMARTRONIX

Try connecting the keyboard to a different connector. If friends have a pc | 2 keyboard check with it.
Try switching the keyboard to another slot when you are in the password entry window, wait 3 minutes after connecting and check

Garric

My BIOS keyboard turned off after installing the USB 3.0 drivers for the front panel on the Gigabate motherboard. It is solved by switching the keyboard to the USB 2.0 port on the front of the computer (if any)

SMARTRONIX

Reset bios to factory settings, check settings for USB 3.0
Plug in USB2.0, from this the keyboard performance will not be worse

Hello, I am writing from the on-screen keyboard, because when the computer boots up, the keyboard is fully functional and when the computer is turned on, the keyboard goes out and ignores. I tried 150 times already reloaded in the result 0. Please help the keyboard pc2 in advance thanks

SMARTRONIX

Keyboard with which connector, usb or pc / 2?
Better use a usb keyboard.

Alexander

Hello everyone. I have a little problem. I assembled a new computer. When installing windows, the keyboard and mouse do not work. Please help me, who faced this problem? Before the boot window everything works, then it turns off in the BIOS already tried all the methods do not help

SMARTRONIX

You need to go into the BIOS and set ENABLE in the USB Keyboard and USB Mouse options

Vikichka

Hello. I bought a new keyboard with pc / 2. The keys were erased on the old one, I decided to update it. When turned on, the indicators light up, but then the keyboard did not work. I rebooted the computer, when I rebooted, the indicators blinked twice, but then I could not even enter the password. An old keyboard in the same slot works well.

I do not have bios, but uefi. What settings do I need to adjust for the keyboard to work? ((such items as people above are not there))

SMARTRONIX.RU

Try disconnecting all USB devices and leaving only the keyboard.

Cyberkot

People who have a problem with the USB keyboard. just unplug the SCREWS. and the keyboard will work. then select the necessary settings as needed and pick up the screw and everything will be ok!

Alexei

Hello! Such a problem, Windows does not see the keyboard. Bios sees. Klava usb. In the BIOS, the USB Keyboard Support is Enabled, and everything does not work exactly. Help

Andris

What to do if when loading windows all three indicators on the keyboard blink, and it hangs on the American megatrends menu and you don’t go to the biome, I’ve already tried everything and pull out the battery and reset the BIOS, etc.

SMARTRONIX.RU

This is not a keyboard problem, but a computer. Usually, an error is written there, due to which the computer does not boot further.

Kristina

Hello. I can’t enter the BIOS settings and neither the mouse nor the keyboard are working. I turn on the system and the whole screen has no signal, and so for the umpteenth time what to do, please help, the keyboard does not react to any keystrokes

SMARTRONIX.RU

Hello. If there is no image, then either the monitor or the card is to blame. Check the cables that connect the and monitor.

Anton

HELLO EVERYBODY. SITUATION SUCH AS YESTERDAY IN A NETBOOK (ASUS EEE PC), I removed Kaspersky Anti-Virus and installed it again and turned off the netbook, so I turn on the line, it goes into the BIOS and the keyboard does not work. Turned it on and off, removed the battery, then inserted it and the same situation. Help. What’s the matter?

SMARTRONIX.RU

Kaspersky has nothing to do with it. Does the keyboard in the system work?

Audi_007

The chip with disabling the screws and CD-ROM did not work in my case ((.
I had a similar problem on the hp slimline 260-a120ur where there is no PS / 2 port, and when I turned on the keyboard turned off after 2-3 seconds i.e. I didn’t even let it into the BIOS, it’s good that Win10 was preinstalled, so it booted with non-working USB ports, I decided to connect a wireless mouse for the sake of interest, zero reaction, sent it to the sleep mode by pressing the Power button briefly, then clicked on the wireless mouse and about the MIRACLE computer out of sleep, the mouse worked and the keyboard at the same time!, then connected a wired mouse instead of a wireless one and it worked, too, but on USB 2.0.

Hello, I have a problem that when I turn on the computer, the keyboard works, but when I enter the BIOS and select the commands it doesn’t work, I tried a couple of options, without results.

SMARTRONIX.RU

Hello, what options have you tried?

Nikita

Hello. MP. gigabyte z370 gaming 3. The service delivered wines 7. I decided to upgrade to wines 10, the installation was interrupted and the previous version was installed. And the mouse and keyboard stopped working.

SMARTRONIX

You can install the operating system yourself, take the installation flash drive from friends or make it on a working computer.

Mahmudchon

Hello, when I boot, the mouse and keyboard first work, but a little later they stop working. In BIOS, both work fine. There is no usb keyboard support but there are usb functions and it is enabled. I tried the keyboard with the pc / 2 connector, but it worked, but the mouse still does not work. There is still usb legacy support in the BIOS and it is also enabled. Write to the mail if possible

SMARTRONIX

After connecting pc / 2 devices, a computer restart is required, otherwise the device will not work.
Check your usb ports as soon as the usb keyboard disconnects, plug it into another usb port and wait a while.
Check usb ports by connecting a USB flash drive, if nothing happens, then they are disconnected. Try reinstalling the system.

Hello, the keyboard and mouse do not work.
I went into the BIOS, it shows that everything is turned on, rebooted with diagnostics and still does not work.

SMARTRONIX

If you go into the BIOS, then the keyboard is working. Check the operation of devices on another computer

Nikita

I have such a problem, I took my PC apart to replace the thermal paste after the replacement, I assembled it and connected the processor to all the wires, but the monitor didn’t light up, it required me to press Enter on the keyboard but for some reason the keyboard didn’t work, please help

SMARTRONIX

Plug the computer into another usb port, if there is an old keyboard with pc / 2 connector, plug it in and restart your computer.

Anatoly

Good day ! The keyboard and mouse work when the computer is running (XP OS). You can enter the BIOS. But. If I want to reinstall the OS. it’s useless! Neither the mouse nor the keyboard work! I tried XP and 7 and 8 and 10k. it’s useless! Where is the reason?

SMARTRONIX

You can connect pc / 2 devices and reboot, or check bios USB Keyboard / Mouse. Enabled

Hello, I turn on the computer. Everything is started as usual, but then a window appeared with the inscription (Recovery after Windows errors) and I can’t choose anything since the keyboard does not work. After 30 seconds, the (Windows Download Manager) window appears.
How to fix it. Help me please.

SMARTRONIX

Try connecting a keyboard with pc / 2 connector

Eugene

Good afternoon!
Windows 8 on a Sony laptop. after turning on, the keyboard and touchpad stopped working. When turned on, it loads to the menu, and then it selects the search itself and enters 333333 in the search bar and does not respond to any keys. Before that, I turned it off just at the moment when the on Youtube started to freeze, I thought turning it off and on would help, but it only got worse. Please tell me what you can try to do in this case.

SMARTRONIX

If you automatically dial from the “3” key, it may have stuck or filled the keyboard with liquid. Inspect this key.

Elenka

Help! Asus to 40 and ji turns on and displays in the BIOS that there seems to be a driver missing a blue unknou screen, it seems like the keyboard doesn’t work, I got a battery, I can’t load Windows because it’s not working disk help, what else can I try if you can explain how to a blonde)))

SMARTRONIX

If the laptop automatically enters the BIOS, this means that the hard drive is not detected or the boot area is damaged. Check the display of your hard drive in the BIOS, in the Boot section. Set it as the first boot device, if it is not. If this does not help, try reinstalling the system.

killerson

When you turn on the computer, the keyboard and mouse do not work, turned off the computer in the evening, Windows update was installed, turned it on in the morning, everything started, Windows started and crashed when installing the equipment, rebooted, the keyboard and mouse do not work at all, the indicators do not even light up, the mouse flashed over, put another Claudia, the indicators flash 2 times when turned on and everything, even I can’t get into the BIOS, I tried all of the above.

SMARTRONIX

Test your mouse and keyboard on another computer. Connect another keyboard to your PC, on the back, in the usb port of the motherboard. After switching on intermittently, press F1 F2 DEL, you must enter bios

Artyom

Hello, I have such a problem. I bought an asus computer without a hard drive, took my own inserted, made a bootable USB flash drive with 7 Windows, I start it, I need to enter the BIOS by pressing Del, I press and the keyboard does not work, I tried the adapter from the usb mouse to ps2 and just to usb I inserted but nothing the keyboard also does not work (it is working) what should I do? I already dropped the BIOS, but still nothing, maybe this is due to the fact that the adapter from the usb mouse to ps2 is necessary for the keyboard? HELP ME PLEASE.

SMARTRONIX

On different models and from different manufacturers, you can enter the bios by pressing different keys, such as F1, F2, DEL.

Arman

Hello. The situation is like this. There is a board intel desktope board hell knows what model. No ps2 output for keyboard. The usb keyboard does not work at system boot. The system crashed in any way; I cannot reboot; the BIOS doesn’t work. Is there any solution?

SMARTRONIX

Check the keyboard on another computer. Try connecting to different usb ports.
If the ports are not burnt, then you must enter bios.

Hello, I have such a problem when I go into startup recovery, my keyboard and mouse do not work, what should I do?

SMARTRONIX

If the devices work in the BIOS, go to the settings and check the USB Legsy settings, select Enabled

Dmitriy

When the OS starts up, the keyboard and mouse do not work, and there are not even similar functions listed by you, BIOS 1984-2012

SMARTRONIX

Dmitry, turn off the computer, connect the keyboard or mouse with pc / 2 connector to the appropriate connector and turn on the computer, check if they work.

Paul

Good evening, this kind of thing, the computer is not new, but not a dinosaur, Claudia and the mouse are not usb but ps2 connectors. Everything was perfect, then I started a new surge protector (extension cord), I started it, the indicators on the keyboard are on, the mouse is on, but it is not working (mouse) I don’t know what the problem is. I did not find ps2 connectors in BIOS, Klava responds to the command alt alt for etc.
PS when the desktop starts, the mouse can work for about a minute then it doesn’t work or doesn’t work right away, but all the indicators are on

SMARTRONIX

Pavel, turn off the PC, turn off the mouse and keyboard, connect the mouse to the green round connector on the back of the PC, turn on the PC and check the mouse, 30 minutes. Then turn off the PC, connect the keyboard, turn on and check both devices.

I have a monoblock IRU. After starting and turning it on, the mouse and keyboard are not active. I read here what you need to do (I.Daurov). I did it, everything worked out. After several starts with a restart (because activity did not always appear), everything disappeared again. In bios, nothing has changed, i.e. as I did, it remains. But my candy bar is not working. USB ports (1- blue, 2- regular), no others. What to do? Tell me please.

SMARTRONIX

Turn off the all-in-one, turn off the keyboard and mouse, turn on the all-in-one when the system boots up, connect input devices, after determining and installing the drivers, the devices should work.

Anatoly

I have such a problem when I installed windows 10 from scratch, my keyboard and mouse stopped working. After that, I knocked down all the Settings in Bios asking me to insert the disk for installation, but when I restarted the computer I got a blue screen for entering the password and as soon as I enter it I can’t get into the BIOS at all The keyboard does not respond to more than one command. Please help me what needs to be done

SMARTRONIX

In the BIOS, in the boot section, select the first boot device your disk with the installed system. Try connecting the keyboard to a different port.

Hello. There was a problem with the keyboard not working when loading the pc. And I could not get into the bios. Followed the advice: disconnect the power supply and remove the battery. Wait 15-20 minutes by pressing the start button. Now another problem has appeared: when you turn on the PC, the monitor goes into sleep mode and does not load or squeak anything else. How to be Thanks.

SMARTRONIX

Try to turn off the computer again without removing the batteries, press the power button several times, return the power and try to turn on the computer

Alexei

Hello, I have such a problem, neither PS / 2 nor USB ports are working, that is, they are not supplied with power, but not quite so, they are not supplied with power during PC operation and when turned off roughly, they work for a while, I thought the problem was in the mother but after I didn’t find a thorough inspection of the problems, everything was clean and without any smells of overheating of something, and then I understood the problem in the BIOS, because before it all happened I cheated something there, reset the BIOS by extracting it for 10 minutes or more and replaced the battery with new but without resultant program system it’s shrinking before recovery, but I can’t do anything, I tried both wireless and wired USB mice and keyboards, and PS / 2 doesn’t work, help what to do?

SMARTRONIX

Boot your computer, connect a USB flash drive to the USB port, will it be detected ?!
After connecting pc / 2 devices. you need to restart your PC

Nikita

Good day to all. I decided to upgrade the computer:
Mat board elitegroup p965a-t rev 1.0b
I replaced the intel duo e6300 with intel quad q6700, before installing the BIOS I updated the latest version.
The problem is the following: on the q6700 processor, the keyboard works when the system boots up and in windows itself, but it does not work in the BIOS. But everything works fine on the old e6300 process. Tell me how to fix it?

SMARTRONIX

Perhaps the new processor does not support your outdated version of Windows, try installing Windows 10

Nikolos

Guys, help. I can’t even go into BIOS because Klava does not work (USB) I checked and on another PC Klava robs. On this, as many as 5 claves checked they did not rob. save me.

SMARTRONIX

Plug the keyboard into another usb slot. Try connecting a pc / 2 keyboard.

Maksim

Hello, I have this situation. Today I reinstalled Windows from 10 to 7 and everything was fine, but then I rebooted the computer, Klava and the mouse glowed, but then, as the user selection screen appeared, they went out. Motherboard. ASUS PRIME B350M-K

SMARTRONIX

Maxim, if after loading Windows, the keyboard and mouse stop working, try switching the USB cable to another port. If the devices are wireless, check the batteries; they may be dead.

It is not clear how, through picking in BIOS, I switched to safe mode. Then, as booted, I performed System Restore, or rather, rolled back a couple of days ago, started, everything works. Windows xp

Such a misfortune. When loading windows, I need to select options, continue to download f1 and del for setup. Ignores the USB keyboard and ps2. I did a bios reset, it didn’t help, I connected only the keyboard, the card and that’s it. Does not help. Yusb ports are workers, ps2 were also workers

SMARTRONIX

You can connect a keyboard and mouse with pc / 2 connector. If the BIOS displays a warning F1, then there is some kind of error that is indicated on the screen.

metronomica

the keyboard works up to the “windows download” screen, no further. It works in BIOS, legacy USB support is enabled, it works on another computer. tried to stick in different ports. the same result. what is the problem? The keyboard is new.

SMARTRONIX

Check the batteries, try replacing with new ones. Connect the USB adapter on the back of the system unit, the usb port is black.
Test the keyboard on another computer.

Ruslan

Good afternoon. When you turn on the computer, the keyboard works for 10 seconds, then turns off. I tried everything. the buttons f1, f2, f10, delit, took out the battery. I can’t get to bios. The keyboard on another computer works, but it doesn’t work on my own. Please help solve the problem.

SMARTRONIX

Ruslan, connect the keyboard with pc / 2 connector and check its operation. Check your BIOS settings for USB Keyboard / Mouse options.
Check the operation of your keyboard on another PC, if it is wireless, the batteries may be exhausted. replace them with new ones. Insert the USB adapter into the USB port on the back of the computer in the black connector, not blue.

I have such a problem, I distribute the Internet from a laptop to a PC via a network cable and when I want to create a network bridge it says to me that I need to choose two local network or high-speed connections, what I already did, please help!

SMARTRONIX

Ivan, we recommend making access distribution more convenient, installing a wifi router into which you connect the provider’s cable or usb modem, and distributing access through the lan or wifi router ports