Sony xperia does not turn on what to do
Sony phone stopped charging
Hi guys! Today we want to tell you how to fix the problem when your Sony Xperia does not turn on and does not charge. Xperia doesn’t turn on or doesn’t respond to pressing the power button? Won’t charge when phone is plugged in? Resetting the system and battery can solve the problem.
Before you start, make sure your Sony Xperia has enough charge to turn on. Try charging your phone and then pressing the power button. If the phone does not turn on, follow the instructions.
Looking for the reason why your Sony itself turns off
So, if your Sony periodically shuts down for an unknown reason, you can start the search with the battery. The battery may be faulty by itself (out of service life, for example), and then you stop at the first version.
If after checking it turned out to be quite good, then pay attention to its contacts. The battery terminals may be dirty or bent, usually resulting in a bad connection. In such a situation, this is the reason why your Sony phone shuts down on its own. If the problem is in the pins, you will have to thoroughly clean them from dirt and oxidation.
If the contacts are okay, go on with your search. We started by checking the battery, in case the Sony phone has not been dropped and there is no moisture in it. After all, if the machine fell and hit the pavement, or you spilled a cup of coffee on it, then everything is clear. phone direct route to the service center.
Mechanical damage, as well as moisture are the culprits for damage to the printed circuit board, and thus the situation in which the phone Sony itself turns off. By the way, this version can be checked by pressing (of course, hands) on the device. If the device has switched off. It is all about a faulty printed circuit board. In the workshop you can easily replace this and other non-working components.
If mechanical damage is not involved, perhaps a software failure causes the mobile device to turn off. It happens very rarely, but such cases do occur. Therefore we do not exclude this reason also. A quality Sony phone software update will fix the situation.
If you own a Sony phone type slider or clamshell, the reason that your Sony phone shuts itself off may be the wear and tear of the display module. In this case it will need to be replaced.
If you decided to apply to the service center, you made the right decision! Diagnostics on the basis of the service center will confirm or deny your guesses and speculations. Comprehensive diagnostic examination with an accuracy of 100% will answer why the phone Sony turns off by itself. And our skilled craftsmen quickly and qualitatively repair any problems.
Hello! Help what to do? Phone turns off by itself while charging 87%. 98%. The phone doesn’t even manage to boot up and shuts down after being switched on! And when the charge 10-5% put the charge from the network, and it comes down to zero% and shuts down, what is the reason?
Hello! Most likely the battery is defective, the replacement cost from 2000rub, diagnostics is free, the availability of spare parts is necessary to clarify the phone numbers of the service.
Your phone turns off by itself, turn it on and immediately turn off. Sometimes it sometimes does not switch off, but as soon as you start touching the phone it switches off at once. The battery is charged though and is charging well. What could be the reason?
Hello! It is possible the battery is faulty, also there may be a problem with the motherboard microelements, or software failure, repair costs from 1000rub, diagnosis is free.
Phone disconnects itself, it can be switched off only from the charger. Turns off well all the time. At any charge. Connecting to the powerbank, charging did not drop, everything was okay, but it disconnects. Disconnect from the power supply, and after a while it turns off again.
Hi! It is likely failed battery, the cost of replacement is roughly 2500rub with the original spare part, diagnosis is free.
Hello! Phone turned off by itself at a mechanical impact (took in hand, put in the. etc.).e) turn on you can only if a little bend it in different directions. The phone does not drop, do not pour water. Checked the contacts, everything is fine. And recently, the connection is lost (SIM card sees, but no connection).
Hello! Probably a problem with the motherboard microelements, diagnostics, repair costs from 1000rub, diagnostics is free.
Ruslan, Sony Xperia Z1 Compact D5503
The phone shuts down at 95-97%. It used to turn off at 60, now it is 95-97, I do not understand what the problem is, what to do?
Hello! Most likely a defective battery, the replacement cost of approximately 2000rub with the original spare part.
Hello! Probably a software failure, the repair cost from 1000rub, diagnosis is free.
My phone suddenly became very hot during charging, it turned off and won’t turn on again, no signs of life when I connect it to the charger, what could it be?
Hello! There may be a power surge, malfunction in the power supply circuit, you need diagnosis, the cost of repair of 1000rub, diagnosis free of charge.
Turn on some programs, it turns off, it may run for a day and not turn off, what is the reason, did water get into it.
Hello! The cause of water damage, most likely, the cost of repair is from 1500rub.
The phone reboots almost every minute!Says: Restart! SIM card deleted! Restarting! Turns off and then turns on again! It’s like this all the time!
Hello! Most likely software failure, the cost of repair of 1000rub, diagnosis is free.
Turns off by itself, I noticed that it turns off when I am at home, and in other places all is well.
Good afternoon! Perhaps the memory is full and the phone can not cope, try deleting unnecessary files, photos, etc., if the problem persists, bring the diagnosis, we will try to help, diagnosis is free, the cost of repairs from 1000rub.
I turn on the camera and my phone shuts down. 2. No icon front camera.
Hello! Need diagnosis, probably progrommny failure, you must also determine whether there has been a moisture, shock, fall, etc., the cost of repair from 1000rub, diagnosis free.
No problem with the phone in general, but as soon as you leave the home region, the phone shuts down. The phone does not respond to the power button until I put it on charge, although the battery is full. The date and time are reset when you turn your phone on (Automatic date and time are disabled).
Hello! Need diagnosis, probably malfunction in the software, the cost of repair of 1000rub, diagnosis free of charge.
The battery is broken or expired
The probable reason is the battery. It occasionally happens with Sony Xperia phones. The battery may have reached the end of its service life. If the battery is blown and the smartphone does not turn on, then the problem is in the electronics. Usually, the consequence of failure are mechanical damage, moisture, short circuit. The way out is to replace the battery.
Occasional bumps, falls smartphone leads to the fact that it does not turn on. However, this is the worst outcome that can await the device. In addition, the normal use of the smartphone is in question. The consequences of mechanical damage:
- Broken display, the phone body;
- Image distortion;
- The speaker and microphone are out of order;
- Sony Xperia phone does not charge;
- The device is working slowly;
And this is only part of the possible consequences of mechanical shocks.
A common reason that the smartphone does not work. the jack for the power cord is broken. After time, the jack loosens, the contacts are oxidized and do not conduct current.
You can easily check if the charger is broken. Connect another charger to your Sony Xperia phone and if the charging process has started, then it’s fine. The problem is solved by the purchase of a new power supply.
If your Sony Xperia doesn’t turn on, the first thing to do is to identify the true causes of the problem. It is difficult to perform such a procedure by yourself, so it’s better to apply directly to the Service Center. Employees of which are guaranteed to perform diagnostics on the day of addressing. The repair procedure is carried out with the help of special tools and professional equipment. Specialized quality control department tests the phone before returning it to the owner.
Sony Xperia is one of the most popular smartphones. A high level of functionality, optimal technical data, ergonomic housing. important advantages. Despite such positive aspects, the disadvantages can also be fixed. What to do when Sony xperia does not turn on? What can explain these phenomena and how to act to prevent further errors in the work of a smartphone Sony? How you can restore the optimal functionality of your cell phone?
Why Sony malfunctions?
There can be many reasons why Sony Xperia does not turn on, but it charges:
- Battery breakage;
- Discharged battery;
- Failure of the touch screen display;
- The defects of the electronic “stuffing”;
- Requires the replacement of stubs or contacts;
- Software malfunction.
Regardless of what exactly caused the failure of the phone, its repair in any case you should not try to do with your own hands and improvised tools. Repair of the gadget should be entrusted to experienced professionals, who, with the help of highly sensitive equipment will exactly find out the problems of the device failure and will be able to restore it to full life.
We diagnose the problem
First, the master will check it with computer diagnostics. If it does not help. the technician proceeds to disassemble the machine. You can not do it at home. Without special tools and conditions there is a high probability of damage, dust and dirt particles can get under the housing. Depending on the nature of the problems, let’s consider the main causes, which can be detected by diagnostics.
Damage to the phone: bumps, falls
If the phone was dropped, the contacts, loops could have been damaged. The battery can come off. All depends on how strong the blow was. When damage of this nature could break the power button, its contacts. In some situations, the internal parts of the Sony Xperia Z5 are also affected by strong impacts. So you need to disassemble and check everything.
The battery may have failed. This happens if you get a factory defect. Also it may not charge due to malfunction of the charging connector. Other reason. The battery charger itself that has failed.
Liquid. The main enemy of electronics
Often there are situations: the smartphone is spilled liquid, it falls into the water, used in the rain. It is easier for water to get inside through the main holes. The speaker, the microphone. Then begins the destructive processes, the main enemy. Oxidation. So you need to dry the smartphone immediately, this should be done by a master (the device is disassembled and dried from the inside in a special way).
There could be serious problems with the firmware. This happens in situations when the user is trying to reflash the smartphone on their own, while allowing negligence (lack of power, interruption of the operation, etc.).). There are also problems due to the use of untested applications and programs. They have a negative effect on the operation of the device.
Hard Reset. Reset to factory settings
You can, of course, use a variety of programs to carry out this operation (preferably download from the manufacturer’s website native program PC Companion ), but in my personal opinion, it is much more convenient to use the direct access to the system, because this is a proven method that does not require excessive time to install the software. It’s universal for all models, so you won’t need to find a specific approach for a certain model.
If already at this stage you have doubts about the result of your actions, perhaps you should not continue on your own, and you should contact the company Ru Sony. which carries out repair of Sony smartphones. If not, keep reading and act, we will explain you the steps of the necessary procedure.
Turn on your smartphone by simultaneously pressing the volume up key (depending on the model, try lowering the volume or even just press both volume keys) and the power button.
Eventually (it may take a few tries at first), you will get to the recovery menu. This is a bunch of inscriptions at the top of the screen, navigated by the sound buttons, and the on/off key will denote the confirmation of your choice.
First of all try to select reboot in the menu and wait for the Android to reboot. When reinstalling the system never touch the phone, it will not lead to good.
Reboot did not help? If not, then you will definitely be helped by activating the item “Wipe data/factory reset”, after which you may need to enable the item “reboot” again. Show some patience in the process.
You get a pristine phone like you get it when you buy it. All software on it will have to reinstall, but it is an inevitability which, by the way, can lead to good consequences (awareness of the installation of programs on your smartphone can save you from a lot of problems).
Situations happen when the Sony Xperia phone does not turn on. This includes unexpected shutdown of the smartphone, rebooting or ignoring the On button. Let’s take a closer look at this issue.
Causes and ways to fix the problem:
- Broken or expired battery;
- Mechanical damages;
- The power button is broken;
- Software error;
- Broken charger;
- Recommendations of the service center.
The charger broke
A common reason that the smartphone does not work. the power cord jack is broken. As time passes, the socket becomes loose, the contacts oxidize and conduct almost no current.
Checking a broken charger is simple. Connect to your Sony Xperia phone another charger and if the charging process begins, then it is working. The problem can be solved by purchasing a new power supply.