Samsung TV not working reasons

Cables and sockets

Quite often, the TV receiver does not turn on if you connect it to the sockets from which the wires are disconnected or they are dangling in their place. In this case, you should cut off the flow of electricity in the house and carefully check all the working contacts, if necessary, repair. after that, the TV can be reconnected to the outlet and see if its work has been restored.

If the receiver is new, then only modern euro sockets are suitable for it, otherwise the legs of the plug will be thicker than the holes of the outdated sockets, and this can cause poor contact even if you can connect to the network.

samsung, working, reasons

Diagnostics

It is best to start diagnostics of failed parts from the outside, and finish. already directly inside the device.

What to do to fix the problem?

Let us dwell in more detail on the ways to fix all breakdowns that can be done at home without contacting the service department.

Standby mode. In the Standby state, the TV receiver continues to function, although at this time its monitor remains completely inactive. In this case, focus on the panel LED. it will glow red in standby mode. To activate the TV, you just need to exit standby mode. for this, the power button on the remote control is pressed.

Broken socket. If the indicator on the TV panel does not light up, then first try to connect your device to some other power source and start it in the usual way.

If it starts to work, therefore, the cause of the breakdown should be looked for in the outlet and cables. You can fix them without even having the skills to work with electronic equipment. Before these manipulations, do not forget to first de-energize the living space.

Active AV, HDMI or wireless connection. It is possible that the TV display is configured to mirror the interface of a mobile gadget or a personal computer, so the option to launch a traditional TV is currently unavailable. In this case, you should disconnect all connected devices and switch the system to watching TV.

Bad signal. Sometimes a black screen is the result of bad weather, especially during a thunderstorm, snowstorm, or when the external antenna is faulty. Sometimes a couple of hours is enough until the signal quality improves on its own without any outside interference. If this does not happen, then you should consider buying a new antenna.

It may sound funny, but sometimes the problem of a non-working TV can be easily solved by changing the batteries in the remote control. If the TV takes too long to turn on, then usually replacing the battery is the first and most elementary step in troubleshooting such problems. In this case, it is important to pay attention to the equipment indicator, which will light up in a different color when you press any button.

Another effective way to check the operation of the device and make sure that the cause of the breakdown is directly related to the remote control is to press the navigation buttons, which are located on the side or bottom of the case. If the receiver responds to such a press, the problem is 100% related to the remote control.

Mechanical damage

Samsung equipment manufacturers are trying to fully protect large elements of their devices from mechanical damage, however, no one has yet managed to cope with this task 100%. there is always a risk of breaking the TV receiver case. If the blow is especially strong, you can even damage the fragile microcircuit.

In order to establish a breakdown of this kind, it is enough just to inspect the TV for cracks and chips.

One of the most vulnerable elements of any LED receiver is the monitor. If you notice cracks and broken pixels on it, then the equipment should be taken to a specialized service center for repair. Eliminating such a malfunction on your own is possible only when you have the skills to work with electronic equipment and are equipped with everything necessary for diagnostics and repairs with tools.

Samsung TV won’t turn on: causes and solutions

Even the highest quality household appliances of world famous brands can fail. The reasons for this can be very different, and in order to eliminate a malfunction, it is necessary to be able to correctly diagnose a breakdown according to one or another symptom. We will tell you what to do if your Samsung TV breaks down in our article.

Possible reasons

If a Samsung TV receiver stops working, check the symptoms of the problem as closely as possible. Of course, this can only be done if you already have experience in disassembling and assembling electronic equipment.

First of all, you should check all the wires that leave the TV. it is possible that they are frayed, twisted, or damaged by rodents and other pets. If some time ago the TV fell or was subjected to severe mechanical damage, you need to carefully inspect its case and screen for damage.

Conduct a visual inspection of the crystal matrix. if you notice a cobweb, then the reason for the breakdown of the TV is in it.

If, after switching on, a singe smell emanates from the receiver, then most likely the malfunction is associated with a burned-out internal board. If you have experience in repairing and assembling / disassembling television equipment, you can try to open the back panel of the TV yourself and make sure of its functionality.

If Samsung equipment does not start, or the channels are switched poorly and freeze, then the most likely cause of the problem is related to the failure of the operating system.

Operating system

The failure of the operating system is accompanied by the following symptoms:

  • too much time passes between switching from one channel to another;
  • TV does not respond to commands coming from the remote control or does not do it the first time.

It is almost impossible to eliminate operating system breakdowns on your own, in this case, repairs can only be carried out by professional craftsmen.

Save your time

By ordering a call back, you are guaranteed to receive a 10% discount on all services of our service.

Samsung TV won’t turn on. repair cost, from:

Fault Repair time Cost
Samsung TV Power Supply Repair from 30 min. 520 RUR. To order
Samsung TV motherboard repair from 30 min. 860 RUR. To order
Samsung TV power connector repair from 30 min. 860 RUR. To order
Samsung TV control unit repair from 30 min. 920 RUR. To order
  • The table shows the cost of only the most popular services. Our range of possibilities is much wider.
  • The total cost of repairs is determined only by the results of diagnostics.
  • The cost of services is indicated excluding spare parts.

By clicking the “Find out the cost” button, you agree to the processing of personal data and confirm your age in accordance with the terms.

Possible causes of breakdown

If your Samsung TV does not turn on but the indicator is on, there may be several factors in this condition. The LED, which is illuminated and acts as a signaling about the presence of power, works from the unit, therefore it is operational. The reasons for such a defect on the TV are in the following nuances:

  • Problems with the motherboard, which, upon arrival of a signal from the remote control, does not issue control and does not activate the receiving system.
  • The malfunction of your remote control, which does not generate a signal, therefore, before contacting our services, change the batteries and try to turn on the menu from the buttons on the TV itself.
  • Other problems. To find the reason why the Samsung TV does not turn on, the wizard will make a thorough diagnosis. It consists in a step-by-step check of all kinds of parts where a breakdown may be hiding. As a rule, this takes him no more than 10 minutes, after which he proceeds to replace the damaged component.
Read more:  Not Loading Tablet Samsung Note 9

Samsung TV won’t turn on

Your favorite Samsung TV is out of order? Do not rush to get a new one. We will carefully repair your TV as soon as possible. Any kind of malfunction of LCD and plasma TVs. All Samsung models.

By clicking the “Find out the cost” button, you agree to the processing of personal data and confirm your age in accordance with the terms.

Samsung TV won’t turn on?. contact “Moscow Masters

Have you suddenly found your Samsung TV won’t turn on? Contact the service “Moscow Masters”. Experts have been doing this kind of work for a long time, so they can quickly deal with any problem. We work every day from 7:00 to 24:00, so call us at any convenient time.

Our master will come to you and find and fix the breakdown on the spot. Diagnostics is provided completely free of charge in case of consent to subsequent repairs. For the restoration of television equipment, we use quality spare parts from reliable suppliers. We provide a 2-year warranty for all our services.

How Samsung TVs are repaired?

To use our TV repair services in the case when it does not turn on or in other situations, you must contact us in any way. This can be done by phone or by means of a message in the feedback form and agree on the time of arrival of the master. If you need urgent help, he will arrive within 2 hours.

Upon arrival, a specialist will carry out a free diagnosis, identify a specific faulty part and immediately announce the full cost of the service. After replacing the element, he will perform a detailed check, after which he will make a calculation and issue a guarantee.

There are still questions about the repair of equipment?

Call us at 8 (495) 146-89-28 or leave your contacts. A specialist will contact you within two minutes and answer questions about the repair of photo and video equipment.

In conclusion

If the Samsung TV refuses to turn on, it is possible that there is a power outage or a software update has not been installed correctly. In certain situations, you can fix the problem yourself. However, if there are doubts about our competence, then we take the TV and take it to the service center or call the master home.

(6 assessments, average 4.17 out of 5)

Why does the TV turn on for a long time?

If the TV turns on for a long time. it should be stated that some unit is out of order. However, the range of possible problems is very wide. If you consider that, after all, the TV starts to work, the diagnostics will be rather difficult, you cannot do without special equipment. Most often, you need a specialized stand with firmware, which is available in the service center.

Self-repair

Below are the possible reasons for the inoperability of the Samsung TV, for the elimination of which professional assistance will not be needed:

  • Standby mode. In Standby, the device continues to work, although its display remains inactive. Pay attention to the panel LED, which will glow red in standby mode. To start the TV, you just need to exit the standby mode by pressing the power button on the case or on the remote control.
  • Defective remote control. Try replacing the batteries in the remote control or use a smartphone with a special utility from Samsung installed (TV-remote) to start the TV.
  • Broken socket. If the indicator on the control panel does not light up, connect the television set to a different power source and start it in the usual way.
  • AV, HDMI or wireless connection active. Perhaps the TV display is configured to mirror the interface of a computer or mobile gadget, so launching regular TV is not available. Disconnect all devices and switch the mode to watching TV.
  • Weak signal. “Black screen” is the result of bad weather (thunderstorm, snowstorm) or malfunctioning of the external antenna. In some cases, it is enough just to wait a few hours for the signal quality to improve automatically.

In more detail about some methods of troubleshooting on our own will be described below. If self-repair did not give the required results, in no case should you panic. save STIHL and try again to soberly assess the situation.

The indicator comes on and off

Most likely, this “behavior” of the indicator signals the presence of a malfunction in one of the key TV modules, more often in the power supply. Modern TV sets have an auto-blocking function (not to be confused with blocking from unauthorized access) at the hardware level, which is triggered when a power supply unit or other electronic component malfunctions.

This “behavior” of the indicator indicates that electricity is supplied to the main control board only for a short time, and then it turns off due to the deviation of voltage, frequency and / or current from the normalized value.

Samsung TV does not turn on light is off or flashing

An article about possible malfunctions of “Samsung” TVs, in which the screen of the device does not turn on, but the indicator light blinks.

  • Power indicator is blinking
  • Does not turn on either from the remote control or from the button on the case
  • What to do if the TV won’t turn on
  • How to identify the cause of a malfunction
  • Faulty outlet or power cord
  • Self-repair
  • Access check
  • Why does the TV turn on for a long time?
  • Voltage drop
  • Samsung TV flashing image, what to do next?
  • The power button on the panel does not work
  • Popular Samsung TVs
  • The indicator comes on and off
  • If the TV does not turn on and the LED is off
  • In conclusion
  • Backlight burned out
  • The indicator turns green, but the screen does not turn on
  • Endless reboot
  • Reboot TV
  • Video
  • When to contact a master?

Faulty outlet or power cord

It’s easy to check the outlet. just plug any household appliance into it. The fact that the power cable is defective can be established by replacing it with a similar one. And this is only possible if the cable is not built into the TV.

What to do if the TV won’t turn on

The TV, like any other complex equipment, can periodically fail. At the same time, as a rule, there is no relationship with its service life. In some situations, when the Samsung TV does not turn on, the red light blinks or the monitor goes out immediately, the problem may be hidden in the incorrect switching of the relay or other components. Such breakdowns are typical for old televisions with picture tubes. Newer LCD models are notable for complex filling, therefore, self-repair of such devices becomes more difficult. However, it all depends on whether there was a hardware failure, or the user just tweaked the settings.

It is worth noting that in some situations it is really possible to troubleshoot yourself. However, in this case, you need to be confident in your knowledge and not risk it again. First of all, you need to try to determine why the Samsung TV does not turn on. Malfunction can manifest itself in different ways.

How to identify the cause of a malfunction

The search for the problem of inoperability should start from the outside, and end inside the device itself:

  • The first step is to check the outlets and power cord. Looking for kinks and scuffs.
  • Inspect the case for mechanical damage resulting from a fall or other force majeure.
  • Examining the LCD matrix, whether there is a characteristic “cobweb” of broken glass.
  • Sniffing. does it smell like burnt.
  • For those who boldly hold a screwdriver in their hands. open the back cover of the Samsung TV and visually inspect the boards for mechanical or thermal damage to the microcircuits.
  • The channels turn on badly and for a long time (or not the first time). most likely the operating system is to blame. A simpler and more functional OS Tizen is installed on modern devices, but it is not without its drawbacks.
Read more:  Samsung TV How to Set Up Digital Channels

It is best to entrust detailed diagnostics to specialists who, from their own experience, know what a motherboard, a voltage stabilizer, a scanning module and a TV processor are.

Endless reboot

This malfunction is characteristic of Samsung supporting Smart-TV technology: an endless reboot is the result of a firmware failure or an unsuccessful update. Any user can do a flashing: just follow the instructions that come with the factory kit for the device. Consultation of the service center will be needed if reinstalling the software did not give the expected results: it is likely that you will need to thoroughly diagnose the device and perform a targeted set of repair work.

If the remote control is push-button (infrared)

    Check the remote using the front (front) camera of your smartphone (the main camera on the back may not respond to the remote): turn on the camera, point the remote at it and press the buttons on the remote. If the remote control is working, you will see the LED blinking on the smartphone screen. If the LED does not blink, go to the recommendation, if it does blink, go to

Replace the batteries in the remote and check if it works with the TV.

If the remote control works, then everything is in order with the equipment, use it further.

If the remote does not work, contact a Samsung Service Center.

Voltage drop

Remember, in Standby mode, the Samsung TV is always on, some of the microcircuits are energized, so it is very likely that after a sudden power surge, the TV set will fail. And the minimum that burns out is the internal power supply, but replacing the module costs a lot of money, so we recommend getting a voltage stabilizer.

Reason for not turning on the Samsung TV

Samsung technology is popular all over the world, but even top-end devices can suddenly fail. In most cases, troubleshooting will require the help of qualified and experienced employees of the service center, but sometimes it is within the power of a common man to cope with the “repair”. The first and most important stage of repair work is diagnostics and finding out the reason why the Samsung TV does not turn on. Having identified the problem, we will soberly assess the situation and decide whether the services of a master are really needed or whether you can fix the breakdown yourself.

Unstable indicator operation

The blinking of the LED on the Samung is a sign of unstable operation of the device’s battery or power outages. The reason should be looked for in the outlet or in the cable connecting the TV to the current source: such mechanical damage can be easily noticed even by a person who is far from repairing electrical equipment.

A blinking indicator indicates a failed power supply, which is hidden inside the case. In this case, you should not try to disassemble the TV receiver on your own, because you still will not be able to replace, for example, a non-working transistor or capacitor located on the motherboard.

How to identify the cause of a malfunction

The search for the problem of inoperability should start from the outside, and end inside the device itself:

  • The first step is to check the outlets and power cord. Looking for kinks and scuffs.
  • Inspect the case for mechanical damage resulting from a fall or other force majeure.
  • Examining the LCD matrix, whether there is a characteristic “cobweb” of broken glass.
  • Sniffing. does it smell like burnt.
  • For those who boldly hold a screwdriver in their hands, open the back cover of the Samsung TV and visually inspect the boards for mechanical or thermal damage to the microcircuits.
  • The channels turn on badly and for a long time (or not the first time). most likely the operating system is to blame. A simpler and more functional OS Tizen is installed on modern devices, but it is not without its drawbacks.

It is best to entrust detailed diagnostics to specialists who, from their own experience, know what a motherboard, a voltage stabilizer, a scanning module and a TV processor are.

Wrong source selected

Standby mode is the main reason for the display to stop working, but it does not turn off the device. That is, the plasma works, but it absolutely does not manifest itself in any way. It is extremely easy to fix this problem, just use the remote control and switch the mode by pressing the “Standby” button.

Immediately, we note that this option does not block the power adapter, so the screen always remains “ready”, of course, that this negatively affects the performance of the device, since it becomes too vulnerable to voltage surges.

The wrong source is another reason why the TV does not turn on. It is possible that the user has previously activated AV or HDMI, respectively, to watch TV broadcasting, you should switch to the home position. Sometimes this happens after the user has connected a laptop to the TV. You just need to switch the source using the remote control.

Power indicator is blinking

Blinking of the LED indicator indicates that the TV device independently determines the type of malfunction. As a rule, the red light on the TV screen flashes a certain number of times. this is a way of transmitting a symbol of a breakdown.

To decode the signal, you just need to use the instructions that are included in the basic package. Find the section with the designation of all types of breakdowns and their indication. Based on the information received, appropriate steps can be taken to normalize the launch of TV.

Another reason for the appearance of this symptom is that the TV is connected to a computer and is used as a monitor. If the PC has automatically switched to sleep mode or was turned off, then attempts to turn on the TV from the remote control will be accompanied by a blinking indicator. Probably, the TV acts precisely as a second monitor.

As you understand, the solution to this problem is elementary, just wake up the computer by pressing any key on the keyboard or moving the mouse. The TV device is working properly, it just receives an image from another source.

Sometimes the protection will work and the Samsung TV will not turn on and the indicator will blink. The reason is hardware malfunctions or software failures, it is possible that the device was not trivially woken up from sleep mode.

Matrix and backlight burned out

LCD and LED backlight problems are visible to the naked eye. The picture quality degrades immediately and becomes too dark. The main signs of a broken backlight and matrix:

  • there is no picture, but there is sound;
  • black and white or color stripes appear on the screen;
  • broken pixels, ripples;
  • Samsung logo does not appear when turned on.

Power indicator is off

In the event that the TV does not turn on, and does not react at all to the remote control and the buttons located on the front panel, then there is probably a problem with electricity. If the indicator burns out, the device will still turn on. Accordingly, the lack of indication and the fact that the TV has stopped turning on indicates that there are problems with the electricity supply.

  • there is no electricity in the whole house;
  • the machine located in the dashboard is turned off;
  • the socket to which the TV device is connected is broken;
  • damaged extension cord through which the TV is connected to the outlet;
  • wiring problems.

Of course, you should first check the serviceability of the outlet and extension cord. Be sure to look at the machine, change the position of the toggle switches. If the cause of the problem is a breakdown of the outlet, then you can simply connect the TV to an alternative power source. It is clear that to fix wiring problems it is better to call an electrician.

If we are talking about a CRT model, then the reason for the breakdown of the Samsung TV is a blown fuse. This part just needs to be replaced with a new one. In principle, hardware breakdowns are the reason why more modern TV devices do not turn on. For example, the microcircuit is broken, the power adapter or capacitor is out of order.

Read more:  How To Turn On Samsung Phone A 10

Samsung Smart TV won’t turn on Fix it Now

Therefore, it is so important to carry out a comprehensive diagnosis of all equipment units. Once you have identified a malfunctioning part, simply replace it. Then the TV turns on.

Samsung TV won’t turn on. causes and solutions

Absolutely all types of equipment are at risk of premature failure, of course, television equipment is no exception to this rule. For example, sometimes the TV does not turn on, while the indicator flashes, and also the relay clicks. Of course, there are other signs of a malfunctioning device, but this is perhaps the most common symptom.

Of course, before trying to fix a breakdown, you first need to identify the cause of its occurrence. Already on the basis of the diagnostic results, it is possible to make any decisions aimed at restoring the correct operation of the TV.

As practice shows, problems with the launch of television equipment are often accompanied by the appearance of the following symptoms:

  • LED indicator blinks;
  • the relay clicks, a characteristic sound appears, but the device does not turn on;
  • indicator is off.

Televisions in their own type are divided into 3 basic categories: CRT, plasma and LCD matrices. All these types have their own characteristic features, both external and in the hardware component. However, the reasons why the TV does not turn on are identical, regardless of the type of device used.

It is not at all necessary to contact the service center, self-repair, performed accurately, also has the right to life. Now we will consider the main reasons for the incorrect operation of television equipment and ways to eliminate the breakdown.

Software problems

We should also consider the situations in which Smart TV does not work on the webOS platform. Such models do not function correctly due to problems with the operating system. To avoid them, you need to install updates in a timely manner.

If the user incorrectly updates the device, then the TV will constantly reboot or will not turn on at all. The failure is eliminated by downloading the new firmware files to the most common USB flash drive, from which the TV OS is already being updated. Everyone can handle this work, there is nothing complicated, just follow the instructions.

Technical problems

Over time, various boards, transistors, capacitors, fuses and other hardware elements stop working. To concretize the reason for the malfunctioning of the device, it is necessary to disassemble. It will not be possible to do with improvised means, because this will only aggravate the malfunction, it is wiser to contact the Samsung service center for help.

The power button on the TV does not work

If the Samsung TV does not turn on even after pressing the button on the front panel and the indicator is off, then the button itself may be faulty. Perhaps, due to too much effort, it broke or began to stick over time. Modern Samsung premium TVs have a power-on lock feature. Read the instructions carefully and check the status of this function.

Checking the remote

If there is no image, and you don’t want to give it back for repair, try to check the damage yourself. Rather, not even breakdowns, but small flaws, such as dead batteries in the remote control. Replace the batteries and turn on the TV. If your Samsung TV won’t turn on, check if the buttons on the remote are sticky. If it turns out to turn on the channel not immediately, but after several attempts, then there may be a breakdown of the infrared sensor. This usually happens after the remote control is dropped or water gets on it. Try to install the application on your smartphone and control the TV panel from it.

Another source may have been selected

Samsung TV turned on but movie won’t start? Most likely, you have selected the wrong signal source. If viewing is carried out via an HDMI or USB cable, then select the corresponding item in the menu.

The firmware has flown (endless reboot)

A common malfunction of a Samsung TV, and especially a Smart TV, is a malfunction in the firmware. Either it starts to work incorrectly, or crashes altogether. In this case, the TV panel does not respond to pressing the remote control buttons, although the indicator responds to a command. Required:

  • a computer or laptop to reflash microcircuits;
  • 25 series SPI-Flash programmer;
  • program for the programmer;
  • file with firmware for a specific model;
  • serviceable SPI-Flash chip with sufficient memory.

If you do not have the necessary knowledge in this area, then it is better to trust a specialist.

Finding out the cause of the malfunction

In order to find out the reason why the Samsung TV does not turn on, you must first examine it externally. It may be possible to identify the problem without disassembling the hardware. You need to search for the problem in the following steps:

  • Check if the outlet works.
  • Check all cables. Eliminate kinks, cuts, squeezes or scuffs.
  • Inspect the TV panel casing, it may have been hit or dropped by someone.
  • Inspect the LED matrix for dead pixels.
  • Do you smell burning.
  • Open the rear case and inspect all boards and schematics. Make sure nothing burns out or melts.
  • If the TV turns on, but responds poorly to commands, then reinstall the firmware or roll the update.

Samsung TV Won’t Turn On- Simplest Trick to Fix

If nothing was found, then contact the specialists, since special devices and tools will be required to identify the problem.

There is one caveat. If the TV is under warranty, you cannot open it, because then the warranty service will automatically expire. Such a TV device will not be accepted at the service center for free repair, and you will have to pay for it.

Possibly voltage drop

Voltage swings are most common in the private sector, or when someone works in an apartment building with welding. Some Samsung models are equipped with overvoltage protection units. In the event of a power surge, the TV goes out and does not turn on for several minutes. If after 10 minutes the device still does not turn on, then the following could happen:

  • blown fuse;
  • burned out wiring;
  • some electronic element inside the case is out of order.

These problems are solved only by sending the TV device to the service center, because even if you find out that something has burned out inside, you cannot cope without the appropriate knowledge and tools. If voltage drops are a frequent occurrence in your apartment, then install a voltage stabilizer and all household appliances that you value, power it through it.

Backlight malfunction

A backlight malfunction is indicated by the absence of an image, and the indicator does not light up. If you shine a flashlight on the screen, the image will become visible. This indicates that the LED driver is out of order or the LEDs are burned out. In this case, the TV must be disassembled, inspected and identified in which line the LEDs have burned out. This is only possible in a service center. If you do not have special knowledge, then it is better not to remove the device cover, because you can do much more harm than it was before removing.

Blinking indicator

An indicator on the front panel will help identify the problem. If it blinks regularly, then the system has failed. In this case, detailed diagnostics will be required, which must be carried out using special equipment. You will need an oscilloscope with which to check the power adapter and the converter located on the motherboard.

Sometimes the red light blinks and the TV does not turn on due to a voltage drop and the device lock function is activated. Wait a while.

If the indicator is not blinking, but is on, it means that the standby function is on. If the indicator lights up green, and then turns red again, this indicates that the turn-on signal was received, but the device could not implement it. The problem is with the transistor or inverter. To eliminate this problem, you need to contact the service center.