Samsung tablet is frozen what to do

Table of Contents

Remove unnecessary and heavy applications

Heavy Apps take up most of your device’s space, using up CPU and storage, we have a tendency to not have to install apps we don’t use. Make sure you uninstall any unnecessary apps to free up storage space and improve RAM performance.

Visit “Settings” and find “Application Manager” or “Applications”.

samsung, tablet, frozen

Select the app you want to uninstall.

From the options presented before you, click “Uninstall” to remove the application from your device.

Reasons for freezing Samsung tablets

Like any device, the tablet can freeze at times. This is normal for technology, but only if freezes occur infrequently.

The reasons that the tablet computer slows down can lie in both software and hardware.

The most common causes of freeze:

  • Multiple “heavy” applications running at the same time.
  • Launching an application, the minimum requirements of which are higher than the characteristics of the device.
  • Almost the entire amount of RAM and / or permanent memory has been used.
  • Programming error in the application itself.
  • Malicious programs.
  • Old tablet.
  • Physical damage to hardware elements.
  • Manufacturing defects.
  • The device is overheated.

In each of the above cases, the gadget may freeze and not turn off in the standard way.

What to do if none of the above methods help?

Only a qualified service center will help here.

Important: if your equipment freezes, which was bought just the other day, it is better to change it or issue a refund.

I apologize for the tautology, but only problematic tablets have problems immediately after the purchase. It’s better to exchange such.

Diagnosing problems

Before going to the service center, you can try to diagnose the problem and solve it.

Almost always, the ultimate solution will be a forced reboot, but diagnostics will help you understand why the Samsung tablet is frozen, and how to minimize the occurrence of brakes in the future. Most often, the problem lies in the cluttering of the device’s memory. Superficially, it is solved by removing unnecessary programs and media files.

I recommend using cloud storage services like Google Photos.

By uploading photos and videos there, you can safely delete them from the device, freeing up a lot of memory.

There is also RAM, the filling of which depends on the running applications and processes. So that the RAM is not permanently filled, it is better not to use several applications at the same time, and also to reboot the device from time to time. A universal solution to all software and system problems is to reset the gadget to its original state.

Hard reset will delete all user data and the tablet will be like new (but only in the system plan). Recovering lost data after a factory reset, I described in the last heading. Hardware reasons for a frozen tablet, for example, physical damage or constant overheating (leading to the device being constantly turned off) even in sleep mode, need to be addressed in a service center.

Unfortunately, without the appropriate knowledge and tools, the hardware problem cannot be solved, and I do not even recommend trying.

6 Tips to Prevent Samsung Phone from Freezing Again

There are many reasons for Samsung freezing and Samsung S6 freezing. However, you can solve it and prevent recurrence by following the tips below. These tips are more like things to consider when using your phone on a daily basis.

How to restart the tablet if it freezes

In most models, this process involves pressing a dedicated button responsible for restarting the device.

See if you have a very small diameter holes on the case, located on the back (sometimes on the side).

Its diameter is for a pin or needle. If there is, then to restart, press and hold this button with a sharp object for a few seconds (about 3-5 seconds).

If the tablet freezes once, this is not scary, but if the process is repeated, it is not only annoying, but there is a possibility that it will not start soon.

Therefore, you need to establish the cause, and there are many of them, but it all comes down to two: hardware and software.

The latter, as a rule, are eliminated on their own, but with the hardware one cannot do without service (diagnostic equipment is required).

Situations happen not only when the tablet freezes and does not turn off, but vice versa. Rehabilitation of the device is possible only if the correct diagnosis is made, but there are also basic solutions.

How to turn off the tablet if it freezes

Sometimes there are situations in which the tablet is frozen and does not react to anything. In this case, normal shutdown is not possible.

If this situation arises, press and hold the power button for a long time (usually 10 seconds).

This is an emergency measure and should only be used as a last resort. If such situations need to be repeated too often, then the device must be “treated”.

Although, there is another option: the tablet is not turned off and on, but forced to restart. On many devices, the manufacturer has provided for this.

How to fix samsung tab 3 frozen screen how to force restart

What to do if the tablet freezes and does not turn off

If a Lenovo, Samsung, ASUS tablet hangs, prestige, digma and so on, and even at the most inopportune time, there is certainly little joy. Then a reboot usually solves the problem.

But the trouble is. it does not turn off. What to do? There is a solution, or rather there are several of them.

The process for shutting down your tablet may vary depending on the make and model of your device, but in most cases it looks the same (if it’s on Android).

To properly shutdown, you need to hold the power button for a few seconds until the menu appears.

Then select “OK” when asked if you want to turn off the device. After a few seconds, the tablet will be turned off.

This is the right way. Thanks to him, no data will be lost or damaged. If the shutdown occurs improperly, then although rarely, but still the data contained in the device’s memory may be lost.

By the way, you can easily fix your tablet freezing problem so that this does not happen again in the future. here is a description of how and how to do it.

Why the tablet freezes and does not respond to anything

The tablet may freeze due to a software conflict. Why? Because the firmware may be updated, and installed applications may be incompatible with it.

Of course, you can’t do without a forced reboot. If the options described above do not help, you will have to grip the device more rigidly.

Only all the data will then be destroyed (you can save some of it if you pull out the memory card).

Only for all devices the same option will not work. The most common option is when the tablet is on, simultaneously press and hold the “Power” and “Volume Up” buttons.

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Sometimes you need to use the third button “HOME”. Then a menu will appear, where with the volume button select “Settings” and then “Format System”.

When you click on “Reset Android”, a reboot will start, as a result of which, the tablet will be reset to factory settings.

NOTE: it has been noticed that viruses can freeze, like in a computer. a full reset will fix it.

Conclusion of the article. “what to do if the tablet freezes and does not turn off

The process of shutting down the tablet is simple and it’s safe to say that even a child can handle it.

Only this does not mean that he is not important. This is one of the key processes and proper execution affects the correct functioning and reliability of the device.

Remember that your device, like everyone else, can be in three different states:

can work in normal mode. activated, for example, watch movies via the Internet, sleep mode, when it goes into sleep mode after a few seconds of inactivity and off (in fact, if the battery is not completely pulled out, it does not turn off).

All this, of course, can be changed in the settings: when asleep, it consumes less battery power.

During the day, he is usually in sleep mode, so that he can access it literally a second after the power button is pressed.

ATTENTION: in an Android tablet, as in a computer, you can enable Safe Mode.

Using it, it will be much easier for you to find the cause of the hang, more accurately determine whether it is software or hardware. Success.

Freeze reasons

The reasons for freezing are mainly divided into two groups: software and hardware. The first reason is the most common and you can fix it yourself. But in the second case, the help of the service center workers is already needed.

A software failure can occur due to a virus getting into the tablet, damage to the operating system, and a malfunction of an application or settings.

A hardware failure occurs when even minor damage to the board, connecting faulty devices, or the impossibility of charging the tablet normally (for example, if the charger is broken).

Before proceeding with the solution of the problem, you need to determine under what circumstances and at what point it arose. For example, the tablet could freeze during the installation or update of applications, when the gadget was hit or dropped, when the device was booted or while using the Internet, and so on. Further work with the device will be carried out taking into account this information.

If the tablet does not respond to any commands

Sometimes the problem is so serious that it is simply impossible to even try the previous methods. Neither display nor keys are responding. What to do? In this situation, you will have to apply “Hard reset”. This method is effective, but unsafe for the information contained on the tablet. In order to save at least a part of it, it is worth removing all cards from the device before using this method.

To apply “Hard reset” each device has its own key combination. If we take devices running on Android, then in them this is the simultaneous pressing of the “On / Off” button and the volume up button. A menu should appear in which you need to select “Settings”, then “Format System”. Next is a line with the word “Reset”. After clicking on it, the device will start rebooting, and not always instantly. In this case, all data from the tablet will be erased (this includes any information set by the user: programs, games, video and audio files, photos, account data, and so on), it will be reset to its original settings and will become the same as on the day of purchase.

In the case when the tablet freezes and none of the above methods helps, there is only one way out. to carry the device to the service center. Otherwise, there is every chance to say goodbye to your favorite gadget.

If the tablet itself is frozen

In this case, the simplest, and often effective, method is to simply reboot the device. It is necessary, as usual, to turn off the tablet, then, for data security, remove the SIM card and memory card and turn it on again. If the tablet works normally again, feel free to insert the cards and use it further.

When a regular reboot does not have the desired effect, you can try turning off the tablet again and take out the battery for a few minutes. If it is non-removable, wait until it is completely discharged.

If even the on / off button does not respond, you need to use the “Reset” button. It is located in a small hole, in order to press it, you need to use some long thin object such as a toothpick or needle.

Some tablets do not have a “Reset” button, in this case you need to hold down

The tablet is frozen, what to do?

Usually, when used correctly, tablets work without problems and there are no difficulties with their use. But, each tablet runs on a specific operating system, which can fail at any time. over, it does not matter which system is used, since none of them is immune from malfunctions. In such cases, the user is faced with the fact that his device does not respond to any commands, in other words, the tablet is frozen. And what to do in this case?

Most often this problem concerns Chinese-made tablets, but there are also cases when devices from large manufacturers also freeze.

Bringing them to life is much more difficult than any other device. Unlike computers and laptops, the tablet does not have such a set of buttons, and it is impossible to press a certain key combination.

If the program is frozen

When a specific program is causing the freeze, it should be turned off and uninstalled. If the tablet runs on an Android system, then this is done as follows. In the menu you need to go to the settings, find the line “Applications”, then the item “Working”, and after finding the desired application, press the button “Stop” or “Delete”.

What to do if the tablet freezes?

Clogged memory

A common reason due to which the operation of not only the tablet, but also any other electronic device can be disrupted. It is recommended to regularly check the fullness of the internal and removable drives, and if you find an excess of stored information, clear them of excess. Otherwise, the device will have nowhere to load the data necessary for correct operation, and it will start to freeze.


If the previous options did not help, try rolling back the device settings to the factory settings. To do this, repeat the following:

Hold down the power key for 10 seconds to turn off the device.

Then press the button by pressing the upper volume button while pressing the power button. The settings menu appears. Use the volume rocker to move up and down, then select Settings and open with the power button.

Open the wipedata folder, then factoryreset and select rebootsystemnow.

A reset message will immediately appear on the screen. Unfortunately, all manual settings will be reset as well.

Cleaning the tablet

The tablet must be cleaned regularly and in the absence of system errors, as a preventive measure. You can do this manually, but it’s much more convenient to use helper programs such as CCleaner. Launch the program on your tablet, select the sections you want to clear and click the “Start” button.

After automatic cleaning, it is also recommended to manually clear the caches of the most frequently used programs, as well as delete or transfer large files to virtual storage.

Hardware issues

The first thing to think about if the tablet freezes too often. Often a similar situation arises when an overly resource-intensive program is installed on a weak device. It can be a game with high requirements for the amount of RAM, graphics core or processor speed, a constantly updated messenger or a browser with too many active tabs. A weak processor and a graphics chip built into it may simply not have time to process the information received, so the device starts to slow down. Always pay attention to the specifications of your device before installing software on it.

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If, before that, such problems have not been observed in the operation of the device, there may be a suddenly discovered factory defect or breakdown of one of the tablet spare parts due to mechanical damage or accident.


If, after your efforts, you notice that the system is also unstable, we recommend reflashing the device. If you have no experience in such manipulations, contact the professionals. You can also flash the device yourself by downloading the firmware from trusted resources.

Why Samsung Galaxy Tab freezes

When the program stops responding and it is impossible to press anything on the tablet display, you want to stir it up and bring it back to life as soon as possible. In order to quickly and correctly do this, you need to understand the reasons for the occurrence of such errors.

How to reset Samsung tablets

In addition to the standard method, there are 3 more options for how to turn off the tablet if it freezes. A detailed description of all three methods:

  • The easiest option is to remove the battery. But it is only relevant for gadgets with removable batteries. The device will not be able to operate without the battery and will turn off immediately after removing it. Then you need to insert the battery and turn on the device. When interacting with the battery, the device should not be connected to the charger, and your hands should be dry! Popular Samsung with removable battery. Samsung Galaxy Tab Active 2 tablet.
  • To turn off the gadget, you need to press and hold the shutdown button for a long time. This can take up to one minute. In the vast majority of cases, the tablet will turn off and can be turned on again.
  • If holding down one shutdown button did not help and the device did not respond in any way, the last method remains. You need to press and hold 3 buttons at the same time: shutdown, volume up and volume down. The buttons must be held until the tablet turns off.

I also recommend trying to hold down the power and volume up button, or the power and volume down button, if the option with three pressed buttons did not help. When the device turns off, it should be turned on. After solving the problem, it is very important not to forget about it and make sure that this does not happen again. For this, there are diagnostics, on which the solution to the problem depends. I have already written about both in the headings above.

UltData for Android

A program with an intuitive interface and Russian localization. I think it is the most comfortable among the rest. All you need is to install the software on your computer, connect the tablet to the PC using a USB cable and follow the recommendations in the program.

You can choose which files to recover by saving them to the computer memory.

There is a paid Pro version, in which, instead of a USB cable, you can synchronize the tablet with a PC via a shared Wi-Fi connection. The standard version is also paid, but there is a trial period.

Diagnosing problems

Before going to the service center, you can try to diagnose the problem and solve it.

Almost always, the ultimate solution will be a forced reboot, but diagnostics will help you understand why the Samsung tablet is frozen, and how to minimize the occurrence of brakes in the future. Most often, the problem lies in the clutter of the device’s memory. Superficially, it is solved by removing unnecessary programs and media files.

By uploading photos and videos there, you can safely delete them from the device, freeing up a lot of memory.

There is also RAM, the filling of which depends on the running applications and processes. So that the RAM is not permanently filled, it is better not to use several applications at the same time, and also to reboot the device from time to time. A universal solution to all software and system problems is to reset the gadget to its original state.

Hard reset will delete all user data and the tablet will be like new (but only in the system plan). Recovering lost data after a factory reset, I described in the last heading. Hardware reasons for a frozen tablet, for example, physical damage or constant overheating (leading to the device being constantly turned off) even in sleep mode, must be addressed at a service center.

Recover Lost Data After Factory Reset

Often in case of errors, freezes and other problems due to which the tablet constantly rebooted, a rollback to the factory settings helps.

Most of the data lost after a factory reset can be recovered. There is a special software for this. There are 2 excellent data recovery software for Samsung tablets and other Android devices: UltData for Android and 7-Data Android Recovery.

What to do if none of the above methods help?

Only a qualified service center will help here.

Force restart Samsung tablet when freezing

It would seem that there is nothing difficult in knowing how to reboot a Samsung tablet. It is enough just to hold the shutdown button, and when the corresponding window appears on the display, select “Restart”.

But there are times when the gadget is frozen and does not respond to any user clicks. Then you will need to force restart Samsung Galaxy Tab and any other models.

ALL Galaxy Tab A FIXED: Black Screen of Death, Frozen, Unresponsive, Boot Loop (4 Solutions)

Weakness of the hardware

To begin with, one of the main reasons why the owner of the device has problems using it is the weakness of the hardware or the bad faith of the assembly of the device.

It is important to know that resource-intensive programs cannot be used on a weak hardware platform.!

The built-in processor, and along with it the graphics chip in an inexpensive gadget, will not be able to provide fast calculations, so that a launched game or application will not be able to work quickly or even cause the tablet to freeze. Therefore, the owners of budget models need to remember the following point: you need to install simple programs on your device that do not require large energy consumption, for example, programs for reading books. In addition, the cause of tablet freezes can be a factory defect.

Memory problems

Another reason for the device freezing may be lack of memory, RAM or permanent. The Android operating system has this feature: after the end of its work, each application is in the RAM of the tablet for some time, often without even appearing in the processes, which slows down the operation of the device.

It is important to know that if there are too many programs running at the same time, the gadget will most likely freeze.

The same can happen when the internal and permanent memory of the tablets is more than 90% full. In general, this problem is in the first place among all the others, it is for this reason that the Samsung tablet mostly freezes. Its users install a lot of applications, thereby clogging memory to the maximum, subsequently encountering incorrect operation of their device and frequent freezes. So if the owner of the tablet prefers to mainly use his gadget for games, then he should think well about another device for these purposes, for example, a laptop.

Using resource-intensive applications

Hard reset

  • Hold down the power key for 10 seconds to turn off the device, while it should turn off and turn off;
  • After that, the tablet turns on by pressing the volume up, and then the power button;
  • Then, using the volume up and down buttons, you need to select the enable function in the Settings menu;
  • Here you need to select the wipedata / factoryreset item from the menu;
  • Then select the rebootsystemnow item and restart the tablet.

Now the Android operating system will automatically update, but all previously installed applications and installations will unfortunately disappear.

Tablet PC failure problems

Almost any tablet computer, no matter how modern and expensive it is, is capable of periodically experiencing such problems in its work as freezes and reboots. Of course, Samsung tablets are no exception. You need to find out for what reasons this is happening and what to do about it, namely to answer the question: why the Samsung tablet is frozen?

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Incorrect user actions

The actions of the owner himself can become fatal for the operation of the tablet. Many users do not see any difficulties in managing a gadget, they think that they are able to cope with any problems on their own and that they know almost everything about electronic devices. Thus, with their careless actions, they can easily completely ruin their tablet. Such actions can be:

  • an attempt to gain access to the administrator account;
  • incorrect firmware;
  • changing the required system settings.

Bugs and under-optimization

The operation of some applications, antiviruses, live wallpapers, and various interface decoration features can also lead to a deplorable state of the device. In this case, hangs are caused by various program bugs found in various variants, or poor optimization.

What to do if the tablet is frozen?

As a rule, a tablet with the Android operating system works smoothly and pleases its user with full functionality. However, any system can fail at the most inopportune moment, which will lead to the so-called “freeze” of the device. Of course, this will upset every user, and as soon as this trouble happens, many begin to wonder what to do.?

Freezing of the tablet when turning on (at startup), on the screen saver, periodically happens to every owner of the device, whether it is a Samsung tablet (tab, Galaxy), Lenovo, ASUS, Prestigio or others. First of all, you need to familiarize yourself with some of the recommendations, which are given a little below.

Reboot the device

If the owner’s pet is frozen, then the easiest solution for this situation will be to reboot the device. Users need to turn off the tablet for a few minutes and then turn it back on. Some tablets have a special Reset button on their body. By clicking on it with a long and thin object, you can restart the gadget without any problems.

Extracting add-ons

Removing all sorts of add-ons from the device can help in resolving the problem of a frozen tablet. These include SIM cards, batteries, memory cards, and more. After waiting for a while, the accessories can be loaded into the tablet and try again to turn it on.

Hard reset

If all else fails and the tablet still upsets users with a “frozen” screen, you need to proceed to a hard reboot of the device. The procedure is called Hard Reset. There is a special combination of buttons to activate it. If you hold down the buttons in the correct sequence, the device will “come to life”. However, users should be aware that carrying out such a procedure will completely destroy the owner’s personal files: games, programs and contacts. Before carrying out the procedure, the owner of the tablet must remove the memory card from the slot of the gadget.

If all of the above steps did not help, then you need to update the Android operating system. However, it should be remembered that in this case all applications will be deleted, and the settings will be knocked down.

Sometimes it happens that the tablet does not want to turn off at all. If the battery is non-removable, you will have to wait until it is discharged, and only then turn on the device again. If it is possible to remove the battery, you can safely remove it (if all else fails), put it back and start the gadget. Recently, major manufacturers like Prestigio, Samsung, Lenovo, Asus, etc. took the fashion of making batteries non-removable.

Method three, “HARD RESET”

There are also more serious problems with the device. For example, what if the tablet is frozen so that it does not even turn on or turns on, but the display does not respond? In this case, a not very good, but valid option is used. hard reboot. In this case, all information on the tablet will be erased. Therefore, this method should only be used as a last resort. To save at least part of the information, you need to remove the memory drive from the device, which can also be accidentally damaged. For this method, each device has a special combination or sequence of keys that reboots the device or calls a specific menu.

With the device turned on, simultaneously hold down the “HOME” and “POWER” buttons. You need to wait from 5 to 10 seconds until the image of the apple appears.

What to do if the tablet freezes

The tablet. the device is imperfect. The fact that at the wrong moment it can freeze. very predictable. Most often this happens with devices from Chinese manufacturers, but sometimes models of such leaders in this area as Apple or Samsung hang. So, the tablet is frozen. what to do? Before proceeding directly to the topic, you need to understand the very meaning of freezing, that is, the reason for this phenomenon.

The reasons themselves can be many, but they can be divided into two groups:

A software failure is the most common occurrence that you can fix on your own. In case of hardware failures, it will not be possible to fix the problem without the help of specialists.

  • pairing, connecting incompatible or broken devices to the tablet;
  • damage to the nodes of the gadget’s circuit board;
  • power failure (breakdown of the charger, failure of the transils in the tablet itself).
  • a consequence of the activity of viruses or other malicious codes;
  • incorrect operation of one of the applications;
  • damage to system files of the operating system;
  • failure of basic tablet settings.

Diagnosing the problem

To answer the question. why the tablet freezes, it is necessary to establish the nature of the problem itself. To do this, you need to remember what events preceded the appearance of the problem:

  • installation of the application;
  • falling of the device;
  • installing an update;
  • other.

It is also necessary to clarify the moment when the problem arises:

  • loading the device;
  • in progress;
  • when launching a specific application;
  • when using the internet.

Method two, with a non-responsive tablet

It also happens that the device may freeze completely. What if my tablet is frozen and unresponsive? In this case, a reboot is indispensable. The easiest way. turn off the device, remove the SIM-cards, flash drives from it, and then turn it on again empty. This is the second method, often just “unbraking” the tablet. Then all cards can be inserted back.

But how to turn off the tablet if it is frozen and the shutdown button does not respond? To do this, you need to find a small hole, near which it is written in most cases. “RESET”. There is a reset button that needs to be pressed using a toothpick or something like that.

What to do if the tablet freezes

Method one, with hung programs

If you understand that all the problems are due to a specific program, then it should be disabled, followed by removal. In tablets on the Android operating system, this is done through the menu “Settings” (“Options”) / “Applications” / “Running applications” (“Running applications”). Select the required application and click on the “Stop” button. In the same menu, the application can be removed. If you do not know which specific application spoils your life, then you need to experiment a little, turning off the applications one by one until the result is achieved.

On iOS systems, in order to turn off the application, you need to press the “HOME” button on the front panel twice, then, while holding your finger on the desired application, press the minus.


Android devices use a combination of pressing the “POWER” button and the volume up button. Sometimes you also need to use the “HOME” button. In this case, the device will display a menu where with the button or the volume rocker you need to select the “Settings” item, then “Format System”. There is an item “Reset Android” here, after clicking on which the device will reboot, because of which you need to wait a little and not panic.

As a result of this procedure, the tablet is returned to the factory devices and becomes pristine. You will need to re-enter your accounts, install applications, etc.