Phone Can’T See Mi True Wireless

Operating instructions for Xiaomi mi true wireless earbuds basic

This new brand of wireless headset from Xaomi has entered the electronics market this spring (2019). The presence of Bluetooth makes it possible to synchronize the device with a mobile phone. To connect the device, you need to take some steps. For this, this instruction is written Xiaomi mi true wireless earbuds basic.

Headphones come on sale covered with a special film. The protective coating must be removed before use. Then the gadget should be placed in the docking station to charge its battery. While the battery is being filled with electricity, the indicator is red. When it changes to white, the device is ready to go. Now you can take the headphones out of the case. After a couple of seconds, they are activated. The left device automatically connects to the right one, which is confirmed by a white glow.

The next step is to activate the Bluetooth application on the mobile phone and find available gadgets. Find Mi True Wireless EBs Basic_R from the highlighted list of them and click the icon, thereby confirming the pairing operation. As a result, the contacts of the connected devices are exchanged. Next, the menu will display information about the status of the headset and the state of charge of its battery. The headset is now fully operational. In the future, the gadget will connect automatically, provided that Bluetooth is enabled on the smartphone.

One Mi true wireless earbuds not working?

It so happens that one earbud is functioning and the other is not. This is due to the fact that the pairing is lost for some reason. As a rule, the right device is connected to the smartphone, and the other operates directly through it. When the connection is lost, only one plays.

If you are wondering how to pair Mi true wireless earbuds, then you need to disconnect the headphones from the phone and suspend the Bluetooth operation.

Instructions for Mi true wireless earbuds to pair with each other:

  • Place the headset in the case;
  • Remove and then press the buttons on the headphones and hold them for at least 15 seconds;
  • When the indication appears, synchronization is reset, and a new pairing occurs between the devices.

The indication on one right device indicates a successful synchronization and you can now connect to your smartphone.

If, all the same, Mi true wireless earbuds do not work at the same time, then the above steps should be repeated more than once, until synchronization is completed. But when everything ends well, the device will work perfectly.

Problem 1: Wi-Fi is turned on on the phone but hotspots are not displayed. Weak antenna signal, interference

If an access point appears in the phone at different intervals and then disappears, it is likely that the transmitter’s power is set to low at the router’s antenna. It is worth paying attention to the number of icon divisions in the line with the name of the access point. One or two bars indicate a weak signal.

Signal strength is also affected by interference. For 2.4 GHz routers, a critical location near access points, with the same operating frequency. And also working equipment: microwave oven, joysticks, mice, etc. For models broadcasting a signal at 5 GHz, even a sheet of paper is considered interference.


Increase the transmitter power to the maximum level. To do this, open the router settings console and select the “Advanced wireless network settings” section. Set the value to “High”, and then save the settings.

Remove objects that interrupt the antenna and obstruct the free flow of the signal. Move the router away from interfering equipment such as microwave ovens, wireless mice and keyboards, etc.

Why the phone does not see the Wi-Fi network

Problems affecting the display of access points are conditionally related to problems:

  • On the mobile device side.
  • On the side of the router.

To fix problems with displaying Wi-Fi networks, you must correctly diagnose the problem. To identify the cause, the best way is to connect another mobile device. If the second smartphone also does not see the wireless network, then the problems are related to the router or incorrect settings. To clarify the latter, it is better to connect to another access point.

Problem 3: the network is intermittently displayed and disappears. Reason: breakdown of the Wi-Fi module in the phone

Wi-Fi failure is rare. Usually other modules. Bluetooth and / or GPS. Fail along the way. To identify a breakdown, you should carefully check the settings in the phone and router. Connect with other equipment at 2.4 and 5 GHz. If the change of the firmware / communication module is ineffective, you should contact the service center. Upon confirmation of a module breakdown, the motherboard removed from another device is often replaced for recovery.

Incorrect router settings

If the phone does not see only the home network, but shows other access points in the house / apartment or in other places, the router is probably not configured correctly to work with your phone. Then you need to enter the router control console and double-check the set parameters.


  • Make sure the mobile tethering function is activated. To do this, open the section “Wireless network settings”, the name of the item differs from manufacturer to manufacturer. It is important to check the boxes next to “Enable wireless router broadcast” and “Enable SSID Broadcast”.
  • Change the network mode to a less modern standard, such as 11b or 11g. Since some phones are equipped with outdated standards and do not always see the Wi-Fi network, with new standards.
  • Also change the region, channel and channel width if the above recommendations are ineffective.
  • If your router broadcasts a 5 GHz signal and your phone only supports 2.4 GHz, your phone will not display the network.

The frequency range is not set correctly

If a dual-frequency Wi-Fi module is installed in the smartphone, the default mode is auto. Thus, the phone detects access points operating at 2.4 and 5 GHz. If the settings are set to work only at one frequency, routers broadcasting a signal at a different frequency will not be displayed in the phone menu.


Check the module operation mode in the phone settings: phone settings. Wi-Fi. Advanced settings in the drop-down list. Wi-Fi frequency range. Automatic mode.

Problem 2: the phone can’t see Wi-Fi at home. Reason: failure of the Wi-Fi module on the phone

Sometimes the phone has problems that prevent it from displaying the list of available access points. Often this problem is observed in custom firmware, where the Wi-Fi / mobile network is not debugged.


  • Reboot your device.
  • If problems started after changing the firmware / communication module, flash the factory system back.


It is performed by one of these methods:

  • In a browser, open the web interface and select the “System Tools”. “Restart” tab. In the window that opens, it remains to press the button of the same name:
  • Disconnect the power adapter for 30 seconds and reconnect.

Restart (Restart)

In new smartphones, when it detects performance problems, the OS restarts itself. If the device freezes and is no longer controlled, but does not turn off, you should try to restart it from the power button by selecting the “Restart” or “Restart” command:

If the phone does not turn off, you can wait until it runs out. To speed up this process, you can constantly call him. Although the screen will remain with the backlight stuck or off, the 3G terminal in the smartphone will receive calls and messages. When the phone turns off, it remains to turn it on or take it to the service center for the wizard to reflash it.

Restarting the Wi-Fi adapter

To implement it, it is enough to adhere to this order:

  • Go to “Settings”. “Wi-Fi”.
  • Select the connection you want, which no longer works, and activate the “Forget this network” option.
  • Return to the previous menu level, select the desired network, enter the password and connect.

Phone and signal frequency incompatibility

Many classic routers broadcast a signal at 2.4 GHz, but recently new models have appeared on the market that also operate at 5 GHz. This offloads the lower frequency and improves the quality of the wireless network in homes. However, not all devices, even those purchased relatively recently, are capable of supporting this range.

If you decide to switch to it, you need to check the characteristics of the portable device. They should indicate the Wi-Fi 02.11AC or Dual Band standard, since this is how the 5 GHz band is indicated. This parameter cannot be determined from the shell of the smartphone itself, so you need to go to the manufacturer’s official website and find this information in the description of a specific model.

In some cases, phones do not pick up a signal even at 2.4 GHz. This could be due to the Wi-Fi settings being affected by the radio channel (region). Different countries use a different number of such channels, for example:

  • Russia. From 1 to 13;
  • USA. Up to 11;
  • Japan. Up to 14.

The bottom line is that if a router is localized to work in another country, it cannot see some channels. For example, if the phone recognizes from 1 to 11 channels, and auto-mode is selected in the router settings, which assumes 13 channels, then the gadget SIMply cannot work with such a wireless network. To set the desired channel and region, you need to change the settings of the wireless network (Wireless) in the web interface of the router:

Restarting iPhone

To perform a “break” or clear the phone‘s RAM, you need to follow these instructions:

  • Press and hold the button to turn off the smartphone (“Power”).
  • When the software shutdown slider appears, also hold down the “Home” button for 9-10 seconds.

After the “break”, the shutdown screen will be replaced by the desktop again, and the clipboard will be cleared. If there are still running applications, the system will load the data on which the work was suspended. As soon as everything is loaded, you can try to connect to the network again.


To roll back unwanted changes that were made by mistake or under the influence of viruses in the firmware, you will need to reset the settings in one of two ways:

  • Enter the web interface and select the “System”. “Factory settings” tab in the side menu. In the new window, click on the “Reset” (“Restore”) button and confirm your action:
  • Press the reset button on the installation panel. It can be found in a special hole:

Diagnosing the problem

If Wi-Fi is turned on on the phone, the router repeats the signal, and the smartphone is within its range, but the network still cannot be detected, you need to find out the cause of the problem. You can independently carry out the following diagnostics:

  • Reboot the phone and do the same with the router.
  • If the error persists, try to find the network from another device, such as a tablet.
  • If a network is found, then the problem is with the phone. You can try to reset the settings to factory settings, but keep in mind that data from it will be deleted.
  • If other gadgets also cannot find the home network, then the source of the error is the router.

To make sure that the cause of the malfunction is in the settings of the router, you can additionally check them. Regardless of the device model, the procedure is the same, although the appearance of the interface may differ:

  • In the address bar of the browser, enter the login address, for example, It can be viewed on the installation panel or in the user manual.
  • Enter “admin” in the login and password line. If they changed before, enter correct data.
  • Make sure that the Internet is connected, as evidenced by the “Connected” mark in the “Internet Status” line:
  • Check the connection channel in the advanced network settings. The drop-down menu should be marked “Auto”:


If you urgently need to reset iPhone settings, you can do this:

  • Go to the tab “Settings”. “General”. “Reset”.
  • Select a category for resetting network settings:
  • Confirm deletion of network data:

Router problems

They are as follows:

  • The router is hanging. Without exception, all routers periodically fail to cope with their functions, so if the phone previously worked without problems with a wireless connection, you need to restart the router. For these purposes, you will need to unplug the plug from the Power socket or press the On / Off button on the equipment body: The router must be turned on 30 seconds after it was turned off. If, after these manipulations, the phone starts to see the network, then the problem of router freezing is resolved.
  • The number of devices in the home network has been exceeded. If the router only supports 16 wireless connections, and more gadgets (laptops, tablets, phones) are connected to the home network, the new smartphone will not be able to detect it. In some cases, this problem occurs due to the connection to the network of neighbors who were able to hack an access point that was too SIMple.
    To check the number of connections, you need to enter the IP address of the router in the search bar in the browser, in the left side menu, select the WLAN settings. Information about Wi-Fi clients. This will open a page with authenticated wireless stations and their status.

Wi-Fi Authentication Error on Android

If your Android phone or tablet, when connected to Wi-Fi, reports “authentication error” or writes “Authentication” for a while, and then still does not connect to the wireless network (when Android writes WPA / WPA2 Saved, this is usually the same situation). Then in most cases the problem is in the password on Wi-Fi, and the problem may arise even when you enter it correctly (but, of course, this is what you should first check, the article How to find out the password for your Wi-Fi Fi, you can also just look at the router settings).

But it is not always a matter of incorrect input: it happens that you are guaranteed to enter the password correctly, but an authentication error still occurs.

The first thing to try here:

  • Delete Wi-Fi network (forget) in the phone settings, try to connect to it again by entering the password.
  • Reboot the router (unplug it and plug it back on).

If none of this helped, go to the settings of the router (any of the instructions for setting up the router on this site will help with this, they all start with how to go into the settings of the router), and then into the Wi-Fi network settings and try the following ( after each change, save the settings, delete the previously saved network on the phone and try to connect again):

  • If your password contained Cyrillic characters, correct it to Latin, save the settings.
  • If the previous option did not help, use a password only from numbers.
  • Try a password of only numbers and 8 characters long (no more and no less).

If even these points do not help, once again make sure that WPA / WPA2 (Personal) authentication is set in the security settings of the Wi-Fi network in the router settings, and not some other type (this option should be supported on any Android phone). It also sometimes helps to change the network mode from b / g / n or auto to 802.11 n only or 802.11 b / g.

Android keeps writing Obtaining IP address and won’t connect to Wi-Fi

The second most common snag with connecting a phone (namely Android) is endless attempts to connect with the text “Obtaining an IP address”.

What can cause the situation:

  • The DHCP server is disabled in the router settings.
  • Just Android glitch.

If you are not sure about the first point, then first, just restart the router, perhaps this will already solve the problem. If it doesn’t help, then the following steps:

  • Check if DHCP is enabled on the router, if not enable.
  • If enabled, but still “Obtaining an IP address”, then try to set a static IP address on the phone.

And now more about how to do both.

To enable the DHCP server, you need to go to the router settings (any instructions for setting up D-Link, Asus, TP-link, Zyxel routers begins with a description of how to enter its settings) and make sure that the DHCP server is enabled (as a rule. There just should be such a mark): on almost all models of routers, this option is located in the LAN or LAN (local area network) section:

  • On ASUS routers. LAN. DHCP server tab
  • On TP-Link routers. Additional settings. DHCP settings
  • On Zyxel Keenetic routers. In “Home network”. Network organization, enable “Server” for the DHCP option. Or, on Keenetic Lite, in the Home network. Segments, check if DHCP is enabled.
  • On D-Link. In the “Network” or “LAN” section, item or tab “DHCP server”

After changing the option, do not forget to save the router settings.

The second option is to set a static IP address on Android, for this:

  • Go to Settings. Wi-Fi
  • Press and hold the network you want to connect to until a menu appears with the item “Change network”. Click on it.
  • Click “Advanced settings”, then scroll down the list (he moves his finger, although it is not clear. There are no scroll bars) and in the IP Settings item, instead of DHCP, set “Custom”.
  • Set the IP address, which should differ from the router’s address by one last digit. For example, if you have a router address (D-Link), then set something like (it is better not to use numbers “close” to one). Enter the address of the router in the gateway field. The network prefix length is usually 24, and the default DNS addresses on Android are and

Save the settings and try to connect to the Wi-Fi network from the phone again.

My phone won’t connect to Wi-Fi

This article will focus on common problems when connecting your phone to a wireless Wi-Fi network, among which the most common are Android freezing to “obtain an IP address” or authentication error when connecting. Less common, but occurs when your Android phone or iPhone just can’t see the Wi-Fi network.

The step-by-step instructions in order will consider the following options for the problem and what to do in each case.

  • Authentication failed (or phone writes Saved WPA / WPA2)
  • Endless IP address acquisition on Android
  • The phone does not see the Wi-Fi network

Android phone or iPhone can’t see Wi-Fi network

If your phone does not see the desired Wi-Fi network, but at the same time sees other networks, then in most cases it is the Wi-Fi channels used. The fact is that by default in the settings of the router in the parameters of the wireless network there is usually “Region: Russia” and channel: auto, which forces the router to select channels from 1 to 13. But: some devices do not support channels greater than 10. (On this topic there is a separate instruction: What to do if the iPhone or iPad does not see the Wi-Fi network)

Phone Can'T See Mi True Wireless

Thus, the first thing to try is to go to the router settings in the wireless network settings and change one of two:

  • Region. Put USA, supported by almost all devices, only 10 channels.
  • Change channel manually (set within 10).

After that, save the settings and check if your phone can see the network now. If this did not help to solve the problem, then it makes sense to also try to change the channel width in the router settings, and for old phones, try also to change the network operating mode to 802.11 b / g.