Mouse Does Not Work On Computer

I have a regular USB mouse connected to my laptop. Today, for no reason, she stopped working. I tried to connect another. It still doesn’t work (which is strange, other devices connected to the USB port work as expected).

Tell me what to do to restore the mouse? Now I work with the touchpad, as inconveniently as without hands.

Good day!

In general, the mouse stops working (completely) not so often: usually, double-clicking on the left or right mouse button is more tormenting, “bouncing” wheel, or twitching pointer.

Nevertheless, in this article I will consider all the main reasons and give recommendations for their elimination. By the way, I do not pretend to be the truth in the first instance (which I am often accused of).

Therefore, in this article I will proceed from the fact that the mouse does not work for you 100% (i.E. Even the cursor does not move), I’ll also give the buttons that you need to press on the keyboard to complete all the recommended actions.

By the way, if you have problems with the keyboard. I recommend that you read this article.

Why the mouse does not work: eliminating the causes

# 128073; 1) Have you rebooted your computer / laptop?

No matter how ridiculous and banal it is, the first recommendation when a similar problem appears (and many others, by the way) is to try restarting the computer / laptop. It is possible that the error that occurs will be fixed after a reboot.

# 128073; 2) Does the mouse and USB port work?

No matter what company or manufacturer the mouse is (Logitech, A4tech, Oklick, Defender, etc.), sooner or later, any piece of iron will work out its service life.

The mouse, by the way, has a very strong influence (not from the best side) computer games: all kinds of shooting games, strategies, etc., i.E. That software where this manipulator is actively used.

And so, if the mouse does not work after rebooting the PC, try connecting it to another device: laptop, PC, etc. The main task : make sure that the mouse is okay and working

Mouse Does Not Work On Computer

Test mouse connected to laptop

If the mouse It works on another computer, then the second thing I recommend doing is to check the USB port to which you connect it.

For example, connect a USB flash drive to this port: if it is defined and it will be possible to work with it, most likely everything is in order with the port. By the way, it is also recommended to try connecting the mouse to another USB port.

USB ports do not work. What to do

# 128073; Note!

Many keyboards have additional USB ports to which many users plug in a mouse. And I must say that often these ports are “buggy” (therefore, for reliable diagnosis. Connect the mouse to a USB port on the back of the system unit).

And so, if everything is fine with the mouse and with the USB port too. Let’s move on.

Although, I must say that if the USB port and mouse are working, then the full “paralysis” mouse phenomenon is very rare.

# 128073; 3) Is the battery dead? (if you have a wireless mouse)

Also a very common reason for refusing to work is a dead battery in the mouse. This, of course, applies to wireless mice.

Therefore, for starters, either replace the battery with a new one, or charge it. And try to use it again.

Battery in the mouse: is it dead? ☝

Also pay attention to the battery itself. Sometimes it can oxidize and become white coated (see photo below). If something like this happened, then it is possible that this oxidized battery damaged the contacts inside the mouse itself (and there is nothing else left. How to change the mouse to a new one).

# 128073; 4) If you have a PS / 2 mouse. Have you tried connecting it to a USB port?

If you have a mouse connected to the PS / 2 port, try connecting it to a USB port using an adapter (the benefit is that they often come with the mouse itself).

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By the way, I also recommend paying attention to the plug of such a mouse: the PS / 2 plug uses several thin pins that are easy to bend if you do not carefully insert such a plug into the port.

PS / 2 to USB adapter

By the way, reverse adapters from USB to PS / 2 are also quite popular. If the USB mouse is buggy, it can be connected to the PS / 2 port (by the way, this is also done to save USB ports for more “necessary” of things).

USB to PS / 2 adapter

# 128073; 5) Your cursor moves, but sometimes freezes, moves slowly, trembles?

A more common problem with the mouse is its freezing, when when you open the window (or close it, minimize it), suddenly it freezes and does not move. This happens most often due to:

  1. You are trying to open / close a hung window or application. In this case, the PC trying to get a response from the application does not respond to your mouse clicks. Try to open the task manager: buttons CtrlShiftEsc and see if there are applications that do not respond;
  2. Note: to remove the task, use the TAB buttons and arrows (, , →, ←) to select. When the pointer is on the task you need: press the ShiftF10 combination (ShiftFnF10 is possible on laptops), then select the option with the arrow “Remove task” and press Enter.

We remove the task / Windows 10

  • Maybe the mouse is moving jerky (or the pointer is frozen at all) # 128073; due to the high load on the CPU (it can occur for many reasons);
  • Also, the mouse may freeze when inserting various CDs, diskettes, connecting hard drives (or trying to read some file, open the folder). In this case, try to remove the CD / DVD from the drive, the mouse immediately “sag”. By the way # 128073; in case of problems with the hard drive. One of the first symptoms is the freezing of the mouse and PC when trying to open a folder / file;
  • If you have a sophisticated gaming mouse (with additional buttons). Then drivers usually always go to them, and for some reason many people don’t install them. Meanwhile, just the absence of these can affect the work of such a mouse;
  • Also, the mouse may behave suspiciously due to the settings. If you have a new mouse, or you recently reinstalled Windows. I recommend that you first look at these settings (more about this below # 128071;).
  • # 128073; 6) Have you checked your mouse settings?

    And so, first you need to open # 128073; Control Panel. You can do it this way:

    1. Press a combination of buttons Winr;
    2. Further to the line “Open” enter command Control and press Enter.

    Control Panel || WinR → Control

    Next, use the arrows, key Enter and Tab on the keyboard, open the section:

    Then put the pointer on the device “Mouse” (USB Control Mouse or similar) and press the key combination Shiftf10 (on laptops with a multimedia keyboard, the ShiftFnF10 buttons). In the popup window, select “Mouse options”.

    Next, open the section “pointer options” , and set the following settings:

    • Mouse speed: set in your own way;
    • I recommend to put a tick in front of the point of increased accuracy of guidance;
    • I recommend turning off the pointer trail (otherwise it starts in the eyes “ruffle” from arrow pointer);
    • Other parameters can be left by default.

    In addition, I recommend also opening sections “Mouse buttons” , “Wheel” and adjust the mouse for yourself.

    If you have a laptop, also open the settings of your touchpad. On my device this section “ELAN” (see screenshot above).

    The fact is that in the touchpad settings. There may be checkmarks at which the USB mouse is turned off / on (for example, if the touchpad is on. Turn off the mouse, or vice versa).

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    # 128073; 7) Sometimes the mouse turns off (does not move at all), and then works again as expected?

    Most often this “symptom” observed in two cases:

    1. Maybe you have a problem with wire (connector). When everything is fine with him. The mouse works as expected, when the contact disappears. The mouse turns off. A similar problem can be eliminated either by soldering and replacing the wire (if there is experience and time), or by replacing the mouse with a new one;
    2. Another option is a high CPU load, at the peaks of which even a mouse hangs. There may also be a problem with the hard drive (especially if the cursor hangs when opening any folders, files).

    # 128073; 8) Have you tried using the Windows Troubleshooting Wizard?

    Many users (for some reason?) Underestimate the built-in wizard for finding, diagnosing and troubleshooting. In some cases, it will quickly and easily fix the problem. I recommend to try.

    First open the Windows control panel (WinR → Control). Further using shooter, keys Tab on the keyboard, open the section:

    Put the pointer on the device “mouse” and press the buttons Shiftf10 (analogue of the right mouse button), select the option “Troubleshooting”.

    Diagnose and troubleshoot mice

    Next, the diagnostics and troubleshooting wizard should start. In my case, with the mouse turned off, it took about 1 min. Time. The problem has been fixed, see the screenshot below (Perhaps the USB device stopped responding // Fixed).

    # 128073; 9) Is there a crash or driver conflict?

    Drivers. The whole head!

    In particular, they may be the reason for the mouse to fail to work (for example, a computer virus might have hit them, or Windows by default installed the wrong driver for your “cunning” multimedia mouse).

    1. Press key combination Winr (relevant for Windows 7/8/10);
    2. Then enter the command devmgmt.Msc and press Ok.

    Launch device manager. Devmgmt.Msc

    In device manager, check the tab “Mice and other pointing devices” and tab “Other devices”. Are there devices among them with a yellow exclamation mark (example.).

    If everything is in order, I recommend updating the driver for the mouse: to do this, put a pointer on your mouse (TAB buttons and arrows on the keyboard), then click Shiftf10 and select “update drivers. “. An example in the screenshot below.

    Update drivers on mouse

    By the way drivers You can search and update in auto mode. To do this, I recommend using one of the provided utilities

    By the way, if you have wireless mouse, then pay attention also to the Bluetooth driver (try reinstalling this driver). In addition, check if the Bluetooth adapter is turned on at all.

    For example, in Windows 10, open parameters (via START or by clicking on Wini), then go to the section “Devices” , tab “Bluetooth”. There is a switch on off. # 128071;

    How to enable Bluetooth in Windows 10

    # 128073; 10) Is the PC / laptop infected with viruses?

    Well, the last thing I wanted to dwell on in this article is on viruses. Viruses can not only infect and corrupt files, format disks, steal personal information, but also block various devices, spoil drivers, etc. Because of this, virus infection sometimes causes the mouse to become unstable.

    Here are a few tips:

    1. First, check your computer with a modern antivirus program. I talked about such # 128073; in one of his articles.-
    2. Secondly, I also recommend using # 128073; tips from this article (removal “invisible” viruses).

    This article about the most popular causes of malfunctions and problems with the mouse is completed.

    For additions on the topic. I will be very grateful.

    • What to do if the mouse does not work
    • How to fix a mouse wheel
    • What to do if Windows does not see the keyboard

    If the mouse is connected to the system unit via the PS / 2 connector (a round socket on the rear panel, next to which there is sometimes a mouse image), it cannot be connected and disconnected in a “hot” way, i.E. When the computer is on. A short circuit may occur to which the PS / 2 ports are very sensitive.

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    If you see that the cursor does not move and the system does not respond to mouse clicks, turn off the computer using the keyboard. To open the Start menu, press CtrlEsc or Win. Use the down arrow and Enter keys to select the “Shut Down” command and confirm the shutdown request by pressing OK.

    Disconnect the mouse wire from the port and carefully, trying not to bend the pins of the electrodes, reconnect. There may be a problem in the absence of contact. Turn on the computer. If the mouse worked, then you did everything right.

    USB ports are designed for hot plugging. However, if the mouse connected via USB does not work, still turn off the system unit before changing the connector. A reboot may help.

    If the problem persists, check the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be malfunctioning or there are problems with the software.

    To identify the source of trouble, alternately connect obviously good-functioning mice to the computer via PS / 2 and USB ports. Usually, installation of special drivers is not required. Standard Windows utilities are also suitable. If no device is working. Most likely a software problem.

    Using the Win keys, direction arrows, Tab and Enter, from the “Start” menu go to the “Control Panel”, activate the “System” icon, in the “Equipment” tab, click “Device Manager”, then expand the list of “Mouse and other pointing devices”. Using the ShiftF10 combination, call the context menu and select the “Delete” command, then reboot. When the system detects a new device, it will reinstall the drivers on it.

    If you connected new equipment or installed a new program, there may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart the computer and press F8 after a short beep. In the boot modes menu, select “Safe Mode”. When prompted by the system to continue working in this mode, answer “Yes”. If the mouse is working properly, remove new hardware and software. Boot in normal mode.

    If the “System Restore” option is enabled on your system, try selecting “Download the last successful configuration” in the mode selection menu. The system will offer you several system restore points to boot. Choose the one closest to the time the problems started. If the attempt failed, try a different date.

    You can enter system recovery mode differently. When rebooting, select the option “Safe Mode”, but when asked by the program about the continuation of the work, answer “No”. After that, you will be prompted to select a recovery point.

    Windows OS has a built-in “troubleshooter.” To launch it, go to the “Control Panel” using the keyboard and open the “Mouse” icon. Go to the “Hardware” tab using ShiftTab and click “Diagnostics”. To start the diagnosis, use the “Next” button. To select an answer to system questions, press Shift. Perhaps, as a result, it will be possible to find out the cause of the inoperability.

    If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a USB flash drive. Press WinR and enter the command F: \ AVZ4 \ avz.Exe in the “Open” window, where F :. The name of the removable disk in the system. Run a scan.

    If the mouse works, but freezes from time to time, right-click on an empty spot on the screen, select the “Properties” option and go to the “Options” tab. Click Advanced and select the Diagnostics tab. Move the “Hardware Acceleration” slider one division to the left and confirm by pressing OK.