Missing sound on Samsung TV

4. nicht functional

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Samsung TV 8 series sound skips. Why is there no sound on the TV. Why my Samsung TV is losing sound

The TV has lost sound: the main causes of breakdown

There are a huge number of reasons why the sound functioned and then suddenly disappeared. The image on the LG or Samsung screen can still function without sound. So, problems with the sound signal occur most often due to the following breakdowns:

  • Burnout of the amplifier. It is most often found in a network in which there is a low quality of voltage supply to an electrical device. Jumps and swings can lead to damage to both audio equipment and components. Our experts advise using a voltage stabilizer to avoid these breakdowns.
  • Lack of debugging of the processor, radio channel or memory failures.
  • The TV is losing sound due to problems with the audio channel of the device. This solution lies in professional thorough diagnostics and elimination of breakdowns by specialists.
  • Speaker breakage can be caused by mechanical shock, falling from a height, manufacturer defect or natural wear and tear over the years.
  • Burned-out microcircuits that affect sound quality can cause the TV to lose sound. The reasons may be overload, poor-quality power supply or a short circuit in the bushing capacitor.

In addition, a fairly common answer to the question: “Why did the sound disappear on a Samsung or LG TV?” is a burnout or breakdown of the control board. Qualified masters in our service center will help you to solve this problem.

Missing sound on TV: how to fix the problem?

There are two ways to fix any breakdown associated with modern advanced devices, regardless of whether the image on the Samsung TV is lost or the sound on the LG TV is lost:

  • Independently at home with the help of text prompts from online masters whose qualifications and experience remain in doubt.
  • In the specialized center “Romsat-Service”, which has been professionally engaged in diagnostics and repair of modern electronic equipment for several years and provides a guarantee for all types of work.
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Our specialists perform accurate diagnostics using special tools, as well as perform high-quality repairs. If the wizard discovers that the TV has lost sound due to a critical malfunction of amplifiers, speakers or other components, the specialist is guaranteed to install original spare parts corresponding to a specific model of electrical device. Our company will promptly repair TVs LG, Samsung, Sony, Philips, Sharp, Toshiba and other models. You should not try to fix the problem yourself if there is no sound on the TV, since unskilled intervention can only aggravate and complicate the subsequent repair process by specialists.

If you could not find a solution to your problem. then contact our Service Center for help

No sound when turned on

We turned on the TV set, there is an image, but nothing is heard. You need to turn it off, then turn it on again. It did not help, we continue to look for the reason. We try to see if there will be a sound signal if we connect headphones, then speakers. When there are no breakdowns in the connectors, it means that the speakers are failing, the service life of which

Delay in sound

After turning on the TV, there is no sound, but then, after a while, it appears. Most often, this picture is observed when a crack has appeared in the contacts of the speaker or connector. While the TV is cold, the crack cuts off the speaker from the audio signal.

A working screen generates heat, which heats up the circuit elements. Due to the expansion of the metal when heated, the edges of the cracks close, contact is restored, and the speaker begins to work. This is a minor breakdown, but for a long time the TV will not work like that, the malfunction will develop further. Therefore, it is better to contact the workshop at this stage. Soldering contacts for a telemaster is a matter of several minutes, and such repairs will cost quite inexpensively.

Why is my Samsung TV losing sound? There is a delay in sound. We identify the cause of the loss of sound on the TV

A modern TV pleases the eye with the brightness of colors, clarity of the picture and beautiful, three-dimensional sound.

But sometimes, pressing a button on the remote control, you suddenly find that the colorful image is no longer accompanied by music, speech or singing, the actors and announcers move their lips, but not a word reaches you. Do I need to immediately contact the service department to repair the device? Let’s first try to figure out why there is no sound on the TV and whether you can fix it yourself.

Sound did not appear after turning on the TV

You switched on the TV, there is a picture, but there is no sound.

Try amplifying the sound from the remote, perhaps the last time you or someone in your family turned off the sound before turning off the TV.

If the TV does not respond to pressing the “sound” button of the remote control, it means that the batteries in the remote control have run out. Amplify the sound using the buttons on the front of the TV.

Try connecting headphones or external speakers to the TV. If the sound appears, then the breakdown lies in the TV speakers. For a while, until a telemaster arrives and fixes the speaker, you will be able to make do with external sound.

Run a sound test

Sound test will help you check if the problem is TV or signal.

If there is sound during the test, then the problem is in the signal source (antenna, computer, set-top box.). If there is no sound or it comes up intermittently, go to the next recommendation.

Check if headphones are connected

If headphones are connected to the TV, sound will be output from them. Unplug headphones if connected.

If the sound appears, then everything is in order with the TV, use it further. If there is no sound, go to the next recommendation.

How to fix the problem

Start by turning off the device for five minutes. this will allow you to restart the OS and all activated programs. Do not rush to turn on the device. No results? Feel the cables, check the connection on the HDML channel. Perform a sound test, and only then figure out what to do if you lose sound on your Samsung TV. See how the audio test starts.

Make sure no headphones are plugged into the audio jack. If the problem is related to the operating system, we recommend performing a factory reset. With any luck, hardware errors will be fixed.

The last step is to update the firmware. Search the Web for up-to-date updates for your “Samsung” model. If the software you are looking for appears, start the update process.

Reset your TV

A reset will return the TV to factory condition and remove errors.

If the sound appears, then everything is in order with the TV, use it further. If there is no sound, go to the next recommendation.

Run a sound test

Sound test will help you check if the problem is TV or signal.

If there is sound during the test, then the problem is in the signal source (antenna, computer, set-top box.). If there is no sound or it comes up intermittently, go to the next recommendation.

Update your TV’s firmware

If there is a new firmware for the TV, install it. If there is no new firmware, go to the next recommendation.

Troubleshooting sound issues on your Samsung TV | Samsung US

Check sound after firmware update.

If the sound appears, then everything is in order with the TV, use it further. If there is no sound, go to the next recommendation.

Take a close look at the TV

Make sure that there is no mechanical damage on the TV: cracks, dents, impact marks.

If there is no mechanical damage, go to the next recommendation. If there is mechanical damage, contact a Samsung service center.

What to do if audio is missing on your Samsung TV: causes and solutions

With older semiconductor Samsung TVs, sound problems were considered, perhaps, an exception. they arose quite rarely. This cannot be said about modern television sets.

New TVs and Smart-TVs are more like a computer with built-in TV reception. And various problems with sound in any computerized device are quite common. Here are solutions to common problems that lead to loss of sound on LG TVs.

Initial diagnosis

The first step is to determine when exactly the sound problems appear. Generally speaking, there are only two situations:

  • Or the absence of sound when the TV is operating in one of the modes it supports. receiving TV broadcasts via a digital and analog channel, playing video recordings from external drives (flash drives) and Internet resources, when using a computer as a video source.
  • Or no sound when working in one of the listed modes.

Before repairing, any TV technician first “drives” the TV in all operating modes, which will allow to localize the problem. In the same way, you can identify the causes of the malfunction that have nothing to do with the operability of the TV itself. Let’s consider this issue in more detail.

No sound on digital TV reception

Digital television is understood as a television signal from a satellite dish or a TV cable brought into an apartment by a provider of relevant services. With this scheme of work, a receiver is necessarily used. a device whose task is to receive, process (decode and convert into the desired format) and further transmit the signal to the TV receiver.

Thus, in the digital TV scheme, there can be three sources of any problem, including the lack of sound:

  • Initial digital TV signal from satellite dish or TV operator cable.
  • TV signal transceiver (receiver).
  • Communication channel between receiver and TV (receiver output jacks, connecting cable, TV input jacks).

The easiest way to make sure that there is or is not a problem with sound when the TV is working as a digital signal receiver is to switch it to another mode.

  • Press the “INPUT” button on the TV remote control.
  • Select analog input (usually the menu item is referred to as “Antenna”), HDMI port, AV1, AV2, etc. as the signal source from the displayed menu. (depending on which input source is at hand. computer, DVD player, etc.).
  • If there is no remote control, enter the main menu of the TV receiver from the front control panel, then go to the section “Input list”, “Signal source”, “Input device”, etc. (the subsection name depends on the LG TV model), select the desired item.

Samsung TV No Sounds on Every Channel. HOW I FIXED IT 2020

If the TV set has an Internet connection function, you can try to play any video or audio recording from the network. You can also connect a USB flash drive, computer, DVD player or other device to the TV set. If access to the Internet is not possible and there is no flash card or computer at hand, the TV can always be started in the mode of receiving an analog signal. This can be done even if the most ordinary television antenna is not available. In any case, sound will be heard from the speakers. at least interference.

If it was possible to establish that there is no sound only in the digital signal reception mode, one of the above nodes used in this TV operating scheme should be tested. In most cases, the source of the problem is the receiver or the cable that connects it to the TV receiver. All that can be done at home is to try rebooting the transceiver and reconnecting the cable.

Keep in mind that the receiver has its own settings, which you should definitely dig into. If necessary, they can be reset to the factory defaults. How exactly to do this can be found in the documentation for the equipment or on the website of its manufacturer. It should be borne in mind that resetting the settings may lead to the termination of the broadcast of TV channels, i.e. receiver may need to be reconfigured.

No sound when connecting the TV to a computer

If you do not take into account any malfunctions of the TV itself, then in this scheme of work, the source of the problem may be a computer or a connecting cable (usually HDMI). There are two ways to verify that the cable is working or malfunctioning. either by replacing it, or by connecting another device that supports HDMI signal reception (for example, a monitor) to the computer. If neither one nor the other is at hand, you should proceed to adjusting the parameters of the PC operating system.

Samsung TV No Sound Fix it Now

Video card drivers

The first step is to make sure that there is a video card driver. it is he who provides the transfer of digital data between the computer and any HDMI signal receiver. It may seem counterintuitive to relate the video adapter driver and TV sound problems, but it is not. It should be understood that the audio signal is transmitted along with the video signal over the same HDMI cable, i.e. modern video cards have a built-in audio card. And for the latter to work, a separate driver is required, which is always included in the video adapter software package.

In any case, it will not be superfluous to reinstall or update the video card driver. The first step is to determine which graphics card is installed on your computer. The easiest way to do this is to use any PC component identification utility. For example. AIDA64. With its help, it is easy to identify the driver:

  • Install and run the application.
  • In the left part of the program window, find and open the section. “Display”, then go to the subsection “Windows Video”.
  • All the necessary information will be displayed in the central part of the window.

Then it remains to go to the video adapter manufacturer’s website and download the latest driver. You can also download the drivers at NoDevice. Take a look at the image above again. The AIDA64 utility also provides a link (the “Driver downloads” item), by which you can go to the video card software download page. For example, to download the driver for NVIDIA products:

  • Open the link from the AIDA64 program.
  • Several drop-down menus will appear on the screen.
  • In the “Product Type” menu, select the NVIDIA graphics card family, in this case. “GeForse”.
  • In the “Product Series” menu, select a graphics card series, for example GeForse 200 Series.
  • Next, in the “Product” menu, select a specific video adapter model, for example, GeForse GT 220.
  • It remains to select the version of the operating system and language, and then click on the button “Search”.
  • A new page will open. Click the “Download” button to download the driver.
  • Run the installer and follow the instructions on the screen.

Configuring Windows Sound Settings

Any modern computer has a built-in sound card and at least one speaker or headphone jack. If the motherboard has a built-in HDMI output or it is present in a removable video card, then the PC has at least two audio outputs. Any of these can be used as the default audio playback device in Windows. Through it, the audio signal will be output.

When connected to a PC TV, the system will usually automatically reassign the HDMI port as the default playback device. But sometimes this may not happen. In such cases, the HDMI output will not transmit audio. The same happens when you disable the audio playback function through the HDMI port. You can fix both problems as follows (using Windows 10 as an example):

  • Right-click (RMB) on the speaker icon in the tray (lower right corner), then select “Sounds”.
  • Go to the “Playback” tab.
  • Find the icon with the image of the TV, signed as “Samsung“, right-click on it and select “Use as default”.
  • The sound should appear.
  • If there is no icon, right-click on an empty area of ​​the window and check the box “Show disabled devices”.
  • If there is a driver, an icon with the image of a TV should be displayed. Right-click on it, then select the “Enable” item, use the device as the default playback device.
missing, sound, samsung

No sound in any TV mode

  • Incorrect sound settings on the TV;
  • Hardware or software faults.

It makes no sense to consider the sound settings of LG TVs, since the menu configuration is very different from model to model. Here you can use a general advice. to reset all settings to factory defaults using the appropriate function. In most Samsung TV models, this function can be found in one of the following sections of the settings menu:

  • Go to the subsection “Settings”, select the item “Factory settings”.
  • Subsection “Advanced”, then “General”, function. “Reset settings”.
  • Subsection “All settings”, then “General” and “Reset settings”.

Many software problems can also be resolved by updating the firmware. For Samsung TVs with a built-in USB port, this is done as follows:

  • Follow this link
  • Select your TV model in the “Search by Product Category”.
  • The page for the selected TV model will open.
  • Click on the item “Firmware”.
  • Download the file “Software_File”.
  • Format the flash drive in the FAT 32 system (right-click on the name of the flash drive in Windows Explorer, then select “Format”).
  • Create a folder on the USB flash drive named “Samsung_DTV”.
  • Extract the contents from the downloaded firmware archive to the created folder.
  • Insert the USB stick into the TV.
  • A message will appear on the screen prompting you to update the firmware. Confirm the action, then click “Start”.
  • The firmware will be updated.

If none of the solutions discussed in this article helped to fix the sound problem, you will have to show the TV to a specialist.