Missing sound on iPhone 6s
Sound disappeared everywhere. iPhone is completely silent
Here everything is already a little more complicated, since there can be any reason. software and hardware.
To begin with, I recommend that you follow all the tips from the previous paragraph. Namely, neat cleaning of the connectors. It will definitely not be superfluous. Next, we move on to the traditional way of dealing with software problems:
- We reset everything from the phone (after taking care of the backup on the computer in iTunes or in the iCloud cloud).
- We update the firmware or, if it is already installed the latest, then just boot the iPhone. Without restoring from a backup! Recover later when you find out the reason for the loss of sound.
- Checking if the sound has appeared.
If after all these manipulations there is no success, then the problem is clearly “iron” and consists in yes in anything!
Bottom cable, board, buttons, audio codec, etc. Therefore, without hesitation we go to the service center. If the phone is under warranty and you did nothing with it (dropped it, beat it), then just after a while you will receive a new device (more precisely, “like new”). If there is no guarantee, then the situation is certainly worse, but not particularly critical. As a rule, repairs associated with the lack of sound do not take much time. And the money is worth the sane.
And finally, a common truth. if there is no sound in one of the lower speakers, then everything is fine with you. Why? Because there is only one speaker at the bottom of the iPhone.
P.S. There is one more sure way. put “like” and all problems with sounds will disappear. It helped me, let’s try!
Most software problems can be solved by an elementary process. During this process, the device automatically updates data, synchronizes it between applications and fixes minor problems in the system. Any minor crashes caused by incorrect operation of system applications can be eliminated in this way.
If, after the reboot, nothing has changed, you need to take a closer look at the modes enabled on the smartphone.
Restoring sound to iPhone. describing all the nuances
If the iPhone has lost sound, the reason for this may be not only software or hardware malfunctions, but even user inattention. Therefore, you do not need to immediately sound the alarm. the problem can be completely solved on your own. Consider all the possible reasons for the lack of sound on the iPhone and how to troubleshoot if any.
Headset mode turned on by mistake
When the headset mode is on, the sound will be sent exclusively to the headphones. In this case, it is enough to turn them off and reboot the device if the speaker did not start working correctly the first time. Sometimes this happens if some system functions “slow down” and do not have time to update the data on the connected peripheral devices (headphones, microphone, etc.).
IPhone may be muted
In most cases, the ringtone stops playing due to the iPhone being set to silent (silent) mode. Of course, this explanation is very simple, but often it is this explanation that is the most correct, especially for very “new” owners of the gadget.
IPhone Silent Mode vs. Do Not Disturb Mode Differences.
To fix this problem, check the volume switch on the left side of the iPhone. If the switch is on mute, just slide it, and when a call comes in, music will play again.
Check your sound settings
If the sound settings are set to mute or the audio slider is at a minimum, you need to adjust them.
Do not disturb mode is activated
Do Not Disturb is a silent mode that can be activated at any time. It mutes the sound of most system notifications and calls, sometimes leaving beeps in various applications (depending on the settings).
You can find it in the custom shortcut menu.
Incorrect Do Not Disturb settings can greatly interfere with using the device if the user has forgotten to turn it off. For example, the sound will not appear until the owner of the iPhone leaves a specific geolocation.
Sound doesn’t work on iPhone 6S
- If the sound on the iPhone 6S does not work, the speaker is most likely out of order.
- The sound control chip in the phone may be damaged by water or impact on a hard surface.
- The most alternative solution to find out the reasons for the breakdown. diagnostics. It is completely free with us and allows you to accurately determine the breakdown.
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The Apple Telemama Service Center will repair your device if the sound does not work. We use original spare parts, so in the shortest possible time we have the opportunity to repair your device and with a 1 year warranty.
- We offer a price list that shows all for repairs and services.
- If the sound of the iPhone 6S is lost, we will diagnose, and absolutely free.
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- In the Telemama service center, diagnostics are carried out free of charge.
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Our experts will always help and advise you on what to do if you lose sound on your iPhone. Here they will make high-quality and prompt repairs of any complexity, and after testing we will issue a guarantee.
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Sound on iPhone 6 may not work due to some applications. If the sound disappeared on the device, then remember after what it happened. Usually, the problem does not appear on its own. prerequisites contribute to its occurrence. Therefore, you need to try to remember after what actions you noticed the loss of sound.
The sound may disappear after the smartphone interacts with water, if you changed something in the settings or installed some applications that provoked the development of the problem. Sometimes the sound disappears as a result of software conflicts. They occur as a result of incorrect operation of some programs. Because of them, the sound may not work at the most necessary moment.
Such problems are rare in the iPhone, because the shell is well-optimized and stable. If you suspect that the problem manifested itself after installing some applications, then try deleting them from memory and restarting the device. Now after turning on the iPhone, you can check the playback of system sounds or its presence in applications. If the problem is still not resolved, then move on.
Sometimes it turns out that there is sound in applications, but there is no sound on a call or alarm clock. Or there may be an opposite situation, when applications do not emit a single sound, but there is one on the call. Try changing the position of the volume control, because it is quite possible that it is set to silent mode. Sound output may be disabled in the active profile. If nothing brings results and the sound is still absent, then restart the device. This will reset the sound settings, after which it should appear.
Reboot the device
If you have a question why there is no sound on the iPhone, then the first thing to do is restart it. Software bugs are a common problem that can slow down some applications and often have difficulty playing multimedia files. The disappearance of sound may be the result of an error. There is a very simple way out of this situation. to restart the device. During the reboot, its cache is cleared, temporary files are erased, after which the shell is turned on anew. If there were errors in the system or individual applications, then they should not be repeated.
Most likely, after rebooting, you will hear loud and clear sound again.
Sometimes the sound on the iPhone 5s does not disappear completely, but only decreases its volume. The problem is solved in a similar way. If you have already restarted the device several times in a row, but still have not achieved results, then try to pay attention to other methods, which we will talk about further.
What causes iPhone audio to drop out
Let’s take a closer look at each cause and how to fix it.
IPhone sound not working, what to do
If the sound does not work on the iPhone, then the reason can be very varied. In such a situation, it is not at all necessary to run to the service center, where they will take a huge fee from you and fix the malfunction. In most cases, the malfunction can be solved on its own, and this does not even require special skills in working with the phone. Thanks to the speaker, we can clearly hear the melody of calls, notifications, listen to music and, of course, watch movies. If it stops working, then this is already a huge problem. If the sound disappeared in the alarm clock or camera, then you need to understand the nature of the problem. It can be software or hardware. Let’s figure out how to get the sound back if it’s missing on your iPhone.
Speaker performance check
If the sound on your iPhone does not work, but the headphones have it, then the cause of the breakdown is a broken speaker. But it is not possible to check its performance at home. It is better to go to a certified service center and leave the gadget for diagnostics and subsequent repairs. Most likely, you will need to replace the multimedia speaker, after which you can pick up your smartphone.
For what reasons the speaker breaks down
Do not forget to read the Комментарии и мнения владельцев, there is also a lot of useful information. If there is no answer to your question, and there is an answer to later Комментарии и мнения владельцев, then the answer to your question is contained in the article, respect someone else’s time.
Why the audio on the video disappeared on the iPhone?
Any electronics are inherently vulnerable, which is why problems happen with Apple devices. In particular, with the release of the iPhone 6, complaints about the sound disappearing in the phone have become more frequent.
The problem has different symptoms, so there are several solutions for it. If the audio on the video disappears on the iPhone, most likely the problem lies in the operating system. However, the reason may be the failure of one of the components of the phone.
Therefore, two types of problems can be distinguished: hardware and software. The first group includes:
Clogged / dusty headphone jack
If there is no sound in the headset, pay attention to the connection connector. The presence of any microparticles in the nest is unacceptable, so you need to take a small needle and carefully clean it.
Clogged / dusty speaker
The problem is solved in the same way as in the previous situation, however, cleaning must be approached with increased accuracy, since there is a high probability of damaging the speaker. It is also recommended to use a hair dryer to blow out dust from the speaker.
Mechanical breakdown of a speaker is an infrequent situation. It can be solved only by repairing a part in a service center.
Software causes of problems are much more common. The following malfunctions appear:
Lack of video player audio codecs
The standard player suffers from a lack of sound extensions relatively often. The solution to the problem lies in the vastness of the App Store: you need to download the most functional video player (for example, KMPlayer or VLC).
The ringtone disappears, the songs are muted, the sound in Instagram on the iPhone disappears. all these problems are associated with “jailbroken” smartphones. Finding a solution to such a problem is simple: just remove “root for iOS” and return to the standard version of the device.
It is difficult to describe the causes of the problem, since it appears under a variety of circumstances (system update, installation of additional software, etc.). It is solved either by restoring the smartphone through a backup, or by completely resetting to the factory state.
IPhone owners rarely experience the inconvenience of no audio on video. Nevertheless, knowing the causes of malfunctions and how to fix them is useful so that such a situation cannot be taken by surprise.
In some cases, the lack of sound is a system error that can be corrected without intervention. A reboot is required to check if this is the cause. On the top panel, you need to press and hold the activation button. The screen will display an offer to turn off, which is made after dragging the slide to the appropriate position. The inclusion is carried out by the same holding.
Additionally, you can try more drastic measures. resetting the settings. It is performed through the “Settings” menu, where the “Reset” sub-item is hidden in the last line of the “General” item. To reset to the original parameters, you will need to reset all settings. After that, the personal data saved in the phone will remain, and the parameters will be updated to the factory level.
Also, sometimes a problem arises during the launch of a certain application: the sound begins to disappear or is immediately absent. If the issue is not in the silent mode, then, most likely, the problem will not disappear until the next version of the program is released. It will either have to be removed or put up with a malfunction.
Note! The sound of a malfunctioning application can sometimes be adjusted. reduced or increased. For this it is worth trying the volume control buttons.
Why iPhone audio is missing: what to do
Sound problems are not always a factory defect, often the reason for such a problem is the wrong actions of the owner, the installation of third-party applications that cause crashes.
iPhone 6/6s call Volume low all sudden/Caller can’t hear well Fix
It will not be superfluous to check the volume, which can be reduced inadvertently.
Why iPhone audio is missing. what to do
When working with an iPhone, a variety of difficulties and questions can arise. Users are especially concerned when a problem arises regarding the direct functions for which the device was purchased. Therefore, it is worth learning more about why the sound on the iPhone does not work.
How to turn on sound on iPhone
You don’t have to think about how to turn on sound on the iPhone for a long time, since its creators took care of the convenience and accessibility of the function. Only one external button located on the side of the case on the left will help in this. To turn on sounds and notifications, you will need to move it to the top position, and turning it off will require the opposite action. Changing the mode to “Silent” is indicated by a short notification on the screen.
In this state, the device will disable only calls and notifications, and only on the built-in speaker. The headset or wireless speaker will play a ringtone sound when the unit receives a call. The playback of music and sounds of applications is also not limited, and at startup it is not controlled. To remove scoring, you will need to start the program and manually adjust using the lower sound key or turn it off in the settings.
Note! You can check the disconnection using the lines of the mute button. the red line indicates the silent mode.
How to set vibration on iPhone
To make the phone call with vibration, you can not only activate it, but also set it up. To do this, you need to go to the already familiar settings item called “Sounds, tactile signals”. In the lower block, you can connect not only a specific alert, but also a vibration pattern. However, this will have to be done for each individual position. In any of the items, the phone with standard settings will show the “Default” mode in the upper line. By clicking on it, the user will be taken to the list of standard views. You can choose any of them. Also in the line “Arbitrary” you can independently create a vibration.
Optionally, you can create an almost continuous or consisting of many short dots vibration signal, setting it as selected. After that, when the user receives an SMS, the message will be accompanied by the selected pattern.
How to turn silent mode on or off on iPhone
You can put your iPhone in silent mode using the button on the side panel. In this case, only the soundtrack of calls and notifications will disappear. This will not affect the playback of application sounds, music, podcasts, they will be played as usual. Do not disturb mode will help you completely get rid of all types of polyphony.
Note! Do not think that activating any mode that mutes the sound will guarantee the complete absence of signals. The included alarm will work anyway.
Why iPhone lost sound: a description of possible reasons
The reasons why most often the sound of a call or a sound during a conversation on the iPhone disappears can be conditionally divided into software and hardware.
Open any application with music or video, start playing the file and use the volume key to set the maximum sound value. If the sound is on, but the phone is silent during incoming calls, most likely you have incorrect notification settings.
To edit the notification parameters, open the settings and go to the “Sounds” section.
In the event that you want to set a clear level of the sound signal, turn off the parameter “Change with the buttons”, and set the desired volume on the line above.
Common software reasons for missing sound include:
Unsuccessful jailbreak. Hacking the system can lead to an error in the iOS code. Installation of unofficial software. Only those tweaks should be downloaded from Cydia that have been verified and recommended by experts on thematic portals. The operating system freezes. Incorrectly set iPhone settings.
What to do if sound disappears on iPhone?
An ordinary user will hardly be able to accurately diagnose the cause of the loss of sound. Therefore, you will have to take measures aimed at eliminating all sorts of reasons. starting with the simplest.
Perform a visual inspection of the gadget. The reason for the lack of sound may lie “on the surface” and consist, for example, that the speaker is covered with a film or a cover.
Restart your gadget. As a result of the restart, the cache will be cleared, temporary files will be deleted, and iOS will start working again. A reboot can eliminate a cause such as a freeze of the operating system. If after launching the iPhone there is still no sound, you should exclude this reason from the list of possible ones and move on.
Reset the settings. With this action, you will bring all the settings of the mobile device to the initial configuration. Follow the path “Settings”. “General”. “Reset”, click on “Reset all settings”, then enter the password twice.
A reset of this type will not delete the user’s personal data, therefore, it is not necessary to create a backup before this operation.
Uninstall apps. Remember which of your actions preceded the loss of sound. Perhaps you installed a tweak from Cydia and then immediately discovered the problem? “Take down” applications and tweaks that have been downloaded recently, reboot the device again and check the sound.
Back up your data in any way you want. The following operation will delete information on the iPhone.
Restore the gadget through DFU mode. Connect iPhone to PC with cable, open iTunes and enter “apple” device into DFU MODE. How to start DFU mode is described on our website. When iTunes prompts you to restore your gadget, answer yes.
If none of the above measures worked, there are no software errors. the problem lies at the hardware level. All that the user can do in this case with his own hand is to clean the headphone jack and speaker.
iphone 6S Sound Problem Repair
This work must be done as carefully as possible! Do not use metal tools (such as a needle), otherwise you risk scratching the contacts. You can remove dirt from the 3.5 mm connector with a toothpick or a thin cotton-tipped stick.
It is best to use a dry brush with soft bristles to remove debris from the speaker.
If cleaning does not work, you will have to come to terms with the fact that the iPhone needs professional repair.
If the sound from the speakers is working correctly, but when you connect the headphones you do not hear anything (or the sound is extremely poor quality), most likely, in your case, there is a breakdown of the headset itself.
It’s easy to check: just connect any other headphones to the phone that you are sure of working. If there is no sound with them, then you can already think about a hardware malfunction of the iPhone.
Where to carry the iPhone on which the sound has disappeared?
Unfortunately, the loss of sound is usually not the result of a factory defect, but the user’s careless handling of the device. If the iPhone is flooded or if its speaker is broken due to mechanical impact on the gadget (falling), there will be no warranty repair. the seller will return the broken smartphone to the buyer.
Before going to the seller and demanding a free fix, the iPhone user should look into the SIM card slot. There is a humidity sensor. if it is red, then you can not count on the seller’s assistance. iPhone is a drowned man and is no longer under warranty.
After the seller refuses, you will have to carry the iPhone to the service center yourself. The table below contains the approximate for the elimination of defects that can lead to the loss of sound:
Does your iPhone stop playing audio on incoming calls and text messages? This problem is not always associated with a technical malfunction and you can get rid of it programmatically. How to return the sounds of incoming calls and text messages on the iPhone was described in this instruction.
Note: If your iPhone is stuck in headset mode, follow the tips in this guide.
Hardware problems that can lead to the loss of sound during a call and in the speaker are as follows:
Filling. Due to the ingress of liquid under the case, the headphone jack microcircuits are oxidized. Because of this, the iPhone constantly “thinks” that a headset is connected to it. although the 3.5-Jack connector is actually free. It is better to “treat” the iPhone from flooding in a service center, however, “first aid” should be provided to the gadget with your own hand. Our article tells you what to do if your iPhone falls into water. Clogged speaker or headphone input. This problem most often affects people who prefer to carry iPhones in their s without using protective cases. The speaker grill and 3.5-connector are inevitably clogged with small debris and dust. Mechanical damage to the speaker. Loudspeaker breakdown is a consequence of physical impact on a mobile device. In this case, you need to replace the speaker or at least a non-working microcircuit. The replacement can be done by a person who knows how to disassemble iPhones and owns a soldering paw.
The third reason why the iPhone has lost the ringtone
If you often use headphones, then the problem may be in the connector where you connect them.
As you already know, when headphones are connected, the sounds are not output to the external speaker, but only to the headphones.
Not infrequently, “complications” arise with this connector. the contact is jammed. You can just plug and unplug the headphones several times or clean this connector with a toothpick.
The second reason why the iPhone ringtone does not work
Another equally common reason for accidentally turning on the Do Not Disturb mode.
If there is a “crescent” icon at the top of the screen, then all sound notifications are disabled, including the ringtone.
Such a problem is eliminated simply and quickly. You just need to slide your finger up and down the screen to open the control panel and disable this mode.
To turn it off, just click once on the “crescent” and that’s it. If this is not your case, let’s move on.
What to do if the ringtone on the iPhone disappears. the first reason
The first thing I recommend is to do a regular reboot. iPhones are reliable, but crashes, although rare, still happen.
Secondly, pay attention to the small switch. “beginners” usually do not know about it.
It is located on the left side of the case. What is it for? So that your phone doesn’t bother you sometimes, it will turn it on instantly and you can also turn it off instantly. Conveniently.
Why iPhone ringtone doesn’t work
Your iPhone 6, iPhone 5s, iPhone 4, iPhone 5, iPhone 7, iPhone 6s, iPhone 4s, and so on, the ringtone is missing and you don’t know what to do?
I think we will solve this problem. Of course, one cannot ignore the hardware part, but these breakdowns are rare and there will be no talk about them here.
In most cases, the ringtone does not work with an incoming call due to the fault of the users themselves, or rather an accidental disconnection.
Below I will give the most common reasons when the sound disappears during a call (if the problem is not solved, then it is either “individual” or hardware).
The fourth reason why iPhone ringtone does not work
If nothing above helps, go to “Settings”, select “General”, click on “Accessibility” and activate “AssistiveTouch”.
A circle icon will appear on the screen. this is an additional menu. Click on this icon and select the “Apparatus” option.
On the right you will see the item “Mute the sound” (crossed out bell), and on the left, select the volume. increase the volume, maybe your sound is at zero.
These are all the most common reasons. The last thing I can suggest is to reset all settings to factory defaults. Success.
Why is the sound in the iPhone headphones bad?
Bad sound can be through poor-quality recording or through none of the quality of the headphones themselves.
Another situation is when the sound is weak. Quiet sound may be due to the fact that you have enabled restriction in the settings.
To turn it off, go to settings, select music, then “Volume Limit” and in a new window, move the slider to maximum power.
What to do if iPhone has no sound without headphones
The reason iPhone won’t play sound without headphones may not only be due to a breakdown in the hardware environment. If the sound appears only when you connect the headphones, then a software failure is not excluded.
Often this problem can be resolved by simply rebooting the phone. You can also insert and remove the plug again.
Most often this happens through a breakdown of the nest. There is a contact in it, which, with prolonged use, may not “contact”. then usually it is necessary to replace the connector.
The last way is reset or flashing. If you are sure that everything is fine in the hardware part, this almost always fixes the problem.
If the iPhone plays sound only through headphones, then the problem is almost always a worn out connector.
Why iPhone doesn’t work with headphones
Despite the positioning of Apple devices as the most reliable, failures still occur and they, for example, have lost sound in their headphones in the iPhone.
The problem when the sound does not work on iPhone 5, iPhone 5s, iPhone 6, iPhone 4s, iPhone 4 and so on can be divided into several parts:
- no sound without headphones;
- there is no sound in the headphones;
- bad sound.
This is most often found in smartphones with a decent lifespan and this is due to clogged connectors. Then it happens that the sound does not work without headphones.
What to do? Just clean the connector, but if oxidation of the contacts occurs, then the damaged elements may need to be replaced.
What to do if there is no sound from the headphones on the iPhone
One of the main reasons when there is no sound in the headphones is the connector for loosening or the ribbon cable.
Why? This happens in case of mechanical damage or moisture ingress. What to do? As a rule, you cannot do without a service.
After repairs, in the future, do not insert and pull the plug out of the socket unnecessarily, as this greatly affects wear.
Sometimes it can help to abruptly plug the headphones into the jack. just don’t overdo it.
It happens that the iPhone sees the headphones, but does not play sound. the problem may be in the headset itself.
IPhone Headphone Tricks
What to do if speaker on iPhone is not working properly?
According to statistics, 25% of users face this problem. With the release of new models from Apple, the problem when the speaker does not work on a seemingly reliable device like a tank will only get worse.
Why does not it work?
All iPhone models are equipped with an earpiece and a polyphonic one for playing music and ringing. For example, if the sound does not work on the iPhone, you need to understand which one has become unusable. There are many reasons when a speaker on an iPhone breaks, here are the most common:
- Water got into the polyphonic or earpiece speaker
- Mechanical damage to the phone
- Overheating and subsequent peeling of the microcircuit responsible for encoding the audio signal, maybe it is because of this that you lost sound on the iPhone.
- Falling iPhone from a great height on a hard surface, as a result, again a problem with the microcircuit.
- IOS software bugs, apps, or common system glitches
As a consequence of the speaker not working on the iPhone 5, the sound on the iPhone is not working. But it is necessary to clarify, since the upper and lower loudspeakers are installed in the phone, each is responsible for the reproduction of different sounds. To find out which of them has become unusable, especially if water gets into the phone, we carry out the simplest tests, by analogy with microphones.
Broken down speaker
After you have received an understanding of the problem, you need to try to fix them yourself, without the help of paid masters from service centers. If, when communicating with the interlocutor, you hear crackling, interference and stuttering, most likely there is something with a connection, but not always. This may be caused not by the fact that the conversational or music speaker does not work, but a problem with the audio codec, a small microcircuit, in the bowels of the phone.
How to troubleshoot?
Only the simplest and most obvious problems can be eliminated on your own when the conversational or lower speaker does not work.
- Examining the iPhone case for contamination
- We remove the cover and clean the microphone holes and the non-working speaker on the iPhone (which one is not working, we took it apart in the previous section)
- We clean the nets, covering from dust and dirt, technical holes
- We insert the working headphones into the 3.5 mm jack located next to the charger and carefully remove it. We repeat the procedure up to 10 times, perhaps the audio codec is frozen.
- We are trying to restart iPhone, how to do it read in the article How to restart a frozen iPhone.
- In the most difficult case, we reset the settings to the factory settings. This erases all applications and user settings, in 10% of cases, the problem lies precisely in this.
Symptoms of a Top Speaker Malfunction
- Sound is not played during conversation
- Noises, crackling, distortion of the voice when talking
- You can hear me in the FaceTime app, but I can’t hear the other person.
What to do if sound doesn’t work on iPhone?
Why is the sound in the iPhone 4 \ 4s \ 5 \ 5s \ 6s \ 7 not working or I can hear half the sound. IPhone sound can be lost for several reasons, and these are not always mechanical problems. There may be a software error and you can fix it yourself.
The reasons for the disappearance of sound and what to do when the sound disappeared on the iPhone
The first likely reason is a hardware failure in the speaker, but in this case, only in the service will they help; 2. Moisture has entered the iPhone. Most often, the sound is heard indistinctly or intermittently, the phone is completely checked and its elements are cleaned; 3. Software breakdown is the most frequent occurrence, which can be repaired by hand.
First of all, you need to determine your willingness to troubleshoot yourself. it is better not to experiment without proper experience. Repair should be entrusted to professionals in their field: the GSM Master service, where you will receive a free visit of the master in Moscow, free diagnostics, and, importantly, a 6-month warranty for all types of repairs and accessories. masterovik-sotovik.ru will help you quickly with this if you are a resident of Moscow and every minute counts. Do not debug Apple repairs, but contact us, they will help you any day without a break, weekends and holidays.
Before going to the service center, you can try to fix the problem yourself. Restarting the machine can help here. When the Apple iPhone program crashes, many reboot the device. Errors occur due to lack of memory, excessive overheating, as a result of which applications do not start, and multimedia files do not play. Applications are knocked out due to an error. Therefore, you will need to disconnect the iPhone to clear the cache and get rid of temporary files. If the system or individual applications had breakdowns, then they should not appear again. Many people remove the battery when rebooting, and then put it back, checking for scratches and damage.
Running applications can also be the cause. The phone may have sound problems due to some applications enabled. It should be remembered, after which the sound on the device disappeared, there must be prerequisites. When two programs conflict, audio and video are lost. The reason is the incorrect operation of these programs. While the application, which comes into conflict with the sound, is turned on, the second one stops working. Be sure to properly close all applications before disconnecting the iPhone.
It is not a serious problem if, when the headphones are working, the sound is full, and when they are taken out, nothing is heard. In this case, the device thinks that it is constantly connected to something. a docking station or the same headphones. It is typical for any connector iPhone 5s \ 6 \ 7 \ 5 \ 6 s \ 7. Since the connector is larger than that of a regular android, the chances of getting germs and dirt are greater. Cleaning at home can help. But this should be done carefully so as not to damage the mechanism. A toothpick or other object is taken (the needle cannot be taken, there is a risk of scratching and damaging the contacts with the metal end), dust and dirt are cleaned out of there slowly. Upon completion, the device needs to be rebooted. Recheck the sound with the headphones, insert and remove them. Contacts tend to oxidize (if they come into contact with moisture), in which case the phone must be disassembled to clean the outside and inside. This is more difficult, so it is recommended to visit the service center, since if you use it incorrectly, you can damage other functions, for example, the Home button, which will entail a number of more problems.
In this case, people do not know what to do, since there can be many reasons. related to a software failure and a breakdown of the phone itself. Unbeknownst to the original problem, connectors are cleaned to rule out this type of problem. Then the rest of the reasons for the lack of sound in the iPhone are checked: 1. Everything is reset from the device (previously backed up to media: a USB flash drive, computer, in iTunes or the cloud is used). 2. The firmware is being updated or, if it has recently been updated to the latest version, then the iPhone simply boots. There is no recovery from a backup copy. It will be possible to restore it after identifying the cause of the loss of sound. 3. The appearance of multimedia is checked. If no sound appears after this test method, then the problem lies in the breakdown of the device outside, but it is almost impossible to determine it on your own. The reason manifests itself in the lower cable, board, buttons, audio codec, etc. In this case, only the service center will help. With a warranty and excellent condition of the device (it was not previously repaired or externally not damaged), you can get free help or a replacement phone from the service center. If the case is not guaranteed, then the absence of sound can also be solved. In good service, in a short time and at low financial costs, they eliminate this breakdown.