Jabra for Windows. How to Fix Jabra Headset Not Working on Windows PC

Pairing Bluetooth Headphones Headsets To Any Device | IR

As IT experts you know unified communication and collaboration wouldn’t be possible without the wireless technology, equipment and sound devices that facilitate clear, continuous, user-friendly interaction. The days of using wired headphones are all but gone, and now that many manufacturers are leaving out the provision for a headphone jack, Bluetooth headphones are the way of the future.

Bluetooth is one of the most widely used technologies in the world, and has enabled fast, convenient, efficient hands-free communication which is a boon for businesses and users. Modern devices all come with a Bluetooth feature, so whether you use Android devices, laptops, tablets or even a PC, you can connect Bluetooth devices easily.

You can use this guide to educate the end users in your organization.

What is Bluetooth?

Bluetooth is a wireless technology that uses ultra-high radio frequency (UHF) radio waves. These electromagnetic waves transmit with frequencies of around 2.4 gigahertz (2.4 billion waves per second).

Bluetooth capabilities include being able to transmit over a distance of around 30 feet (10 meters), and it is most commonly used to wirelessly connect to headphones and to transfer files. All Bluetooth devices need to be paired before they can be used.

It’s often not as straightforward as you think trying to get a stable Bluetooth connection, so in this guide we’ll help you successfully pair Bluetooth headphones with your mobile device or computer so that your phone calls are clear and problem-free.

Connecting Bluetooth headphones

Of the vast selection of available devices on the market today, some of the biggest names in the wireless communication space are:

  • Jabra, a Danish company founded in the US who specializes in sound and video conferencing equipment.
  • Poly, who are now a part of HP creating premium audio and video products to provide the hybrid work experiences of the future.
  • Bose, who have been supplying high end sound, communication solutions and headphones worldwide for nearly 60 years.

Poly Jabra Bose

No matter what brand your device is, when trying to pair your Bluetooth headphones, it’s common to experience connectivity issues. These issues could be for various reasons such as:

How to pair Jabra Classic Headset to Windows 10 desktop

  • Your operating system not recognizing your device
  • Incompatibilities with other devices
  • Audio issues with your computer or mobile device
  • Insufficient Bluetooth range
  • Your Bluetooth headphones and device are not in pairing mode

For the purposes of this guide, we’ll feature various examples of the different brands of wireless headphones featured here, and show you how to connect them to your specific Bluetooth device.

How to pair Bluetooth headphones: General tips

Bluetooth headphones and other Bluetooth devices are not necessarily always ready to connect automatically. Most dedicated Bluetooth devices, including speakers, headphones and other sound equipment needs to be put into pairing mode. Often, the quickest way to do this is to check your device’s manual to see how to turn Bluetooth pairing on and connect Bluetooth headphones.

Connecting Jabra Bluetooth headphones with your device

You can connect Bluetooth headphones to your iPhone, iPad tablet, laptop, Mac or Windows PC to make audio and video calls, stream music and more. Jabra headphones are one of the most widely used brands in the corporate market for their ease of use and connectivity.

  • Go to Settings Privacy Security and tap the Bluetooth icon in the menu bar.
  • Place your accessory in discoverable mode and wait for it to appear on your device. If it’s not visible, or you’re unsure how to make it discoverable, refer to the instructions that came with your accessory.

  • To pair your Jabra Bluetooth device, tap your accessory name when it appears on the screen. You may need to enter a PIN or passcode that should be with the documentation for your accessory.
  • Turn off your headset.
  • To enter pairing mode, press and hold the Answer/end button on your headset until the light turns blue.
  • To pair, select Bluetooth from the menu on your mobile device and select the Jabra headset from the list of available devices.

Note: If you find that you were unable to pair your device, or have connection issues, try repeating the pairing steps or trying the pairing steps again with a different Bluetooth device.

To pair multiple Bluetooth accessories, repeat these steps. If you have more than one connected device paired with your iPhone or iPad, you can choose which audio source you want to use.

Select and pair Jabra earbuds on your phone or laptop

To pair with your smartphone, tablet, or mobile device, follow these steps.

  • Enable Bluetooth on your mobile device.
  • Turn on your earphones by removing them from the charging case. Alternatively, simultaneously press and hold (1 second) the Left and Right buttons. The LEDs on both earphones will flash green.
  • To enter pairing mode, simultaneously press and hold (3 seconds) the Left and Right buttons on the earphones, until the LED on the right earbud flashes blue. They are now ready to pair with your mobile device.
  • To pair, go to the Bluetooth menu on your mobile device and select the Jabra device from the list. Alternatively, wear the earphones to hear the voice guided instructions. Enter “0000” (four zeros) if you are asked for a PIN code.

In daily use, they should automatically reconnect with the last previously connected Bluetooth device, if it is turned on and within range.

Connecting Bose Bluetooth headphones with your device

Bose headphones are at the high end of the wireless headphones market, with top quality sound and the promise of a great user experience. While Bose makes listening easy, the pairing and connecting process may take a little more work.

  • To make sure your device can recognize your Bose headphones, go to your device’s settings – usually indicated by a gear icon – and make sure that the Bluetooth function is toggled on.
  • Locate and press the pairing button.
  • As with all Bluetooth headphones, there are different models, such as the over-ear styles, like the QuietComfort 45s, which has a switch on the ear cuff. Slide the switch to the on position until a blue light begins to pulse.

  • For earbuds, like the QuietComfort II earbuds, the button is located on the back of the case. Press down on the button for about 2 seconds. Release the button when you see a slow blinking blue light to connect your Bluetooth headphones.

Note: On both the in-ear and over-ear models, the blue light signals that the Bose’s Bluetooth capability has been activated, and your headphones are ready to pair.

If the buds are in your ears already, you’ll also hear a voice saying, Ready to pair.

The Bluetooth pairing method often varies, depending on the different Bluetooth device.

Connecting Bose headphones to a Mac

The process of pairing Bose headphones to a Mac should be fairly intuitive.

  • Select the System Preferences icon in your Mac dock.
  • Select Bluetooth, and make sure that the Bluetooth settings are on, so your Bose headphones can recognize your computer as a connection point.
  • Keep the Bluetooth pairing settings open as you pair your headphones by pressing and holding the connection button until you see the blue light.
  • The name of your Bose Bluetooth device will pop up, and your Mac will recognize and connect your Bluetooth headphones.

Connecting Poly Bluetooth headsets with your device

All the latest version Poly Bluetooth wireless headphones fall into one of three categories: headphones that have a single button for controlling the call and power, headphones that come with a sliding on/off switch, and headphones that have a on/off button.

  • Headsets with a single button for call control and powerTo start, make sure the power button on your headphones is OFF. Press and hold the call control/power button until the LED flashes red and blue. Tap Bluetooth on your device and search for new devices, the name of the Poly/Plantronics Bluetooth headphones will appear as “PLT” followed by the model name.

  • Headsets that have an ON-OFF switchTo start, make sure the power button on your headphones is ON. Press and hold the call control button until the LED flashes red and blue. Activate Bluetooth on your phone and search for new devices, the name of the Poly/Plantronics Bluetooth headset will appear as “PLT” followed by the model name.

  • Headsets that have a sliding ON-OFF Bluetooth toggleTo begin, make sure the power button on your headphones is OFF. Slide and hold the power toggle towards the Bluetooth icon until you hear pairing and/or the LED flashes red and blue. Release the toggle and activate Bluetooth on your phone and search for new devices, the name of the Poly/Plantronics Bluetooth headset will appear as “PLT” followed by the model name.

Fixing common Bluetooth headset connection problems

The convenience of wire-free technology has been a boon to the unified communications and collaboration industry. As we’ve shown in this guide, Bluetooth connection is generally problem free, and in many cases you don’t even need to access a Bluetooth menu, as connection is automatic.

But there are times when troubleshooting is necessary, and whether it’s a problem with your headphones or other devices, you can struggle to connect, and stay connected. Let’s look at some of the most common problems, and how to fix them

Try to isolate the source of the problem

When you turn on Bluetooth and nothing happens, or you can’t get your devices to pairing mode, it could be the fault of your headphones, but it could also be your mobile device or even the application. See if you can get your headphones into pairing mode with another device. often there are glitches with certain headphones and Android devices, or trying to pair with a PC or other device.

Headphones won’t pair

This could be for a number of reasons:

  • Your headphones may have automatically connected to an iPad, PC or other device so they may not connect to your phone. Some headphones can connect to multiple devices at once, while others can’t. Turn off the Bluetooth settings of the originally paired device.
  • Your headphones may have low battery, which means they have trouble pairing. In this case, plug in and charge them fully before pairing.

  • Incompatibility issues may prevent you from connecting. Some of the latest Bluetooth headphone models may not connect to very old phones, tablets, or laptops. Check the supported Bluetooth versions on both devices.

Audio issues

Low quality sound, or cutting in and out are common audio problems.

  • Bluetooth audio may distort if your mobile device is connected to two devices at the same time, like a smartwatch, or other set of headphones that isn’t active.
  • Sometimes you may need to update the firmware for your Bluetooth headphones to fix audio problems.

  • You may need to adjust your audio codec. In the Bluetooth settings for your device, tap the “i” or the Settings cog. Some headphones may offer HD Audio or other similar codecs, which you can adjust to see whether the audio improves.

Staying connected with monitoring, troubleshooting and performance management

The hybrid working model is now firmly embedded in our working culture. With dozens, if not hundreds of endpoint users, multiple devices, many of which are BYOD, organizations need to provide a streamlined UC environment with maximum uptime.

This highlights the importance of a third party monitoring solution to keep track of which applications and devices are being used by which employee, and which ones are causing system glitches.

With IR Collaborate, IT teams can track apps and devices within your network, their locations, and even data usage. Full visibility and endpoint accountability can even enable teams to prevent problems before they happen, which is invaluable for the end user.

Lack of visibility into device issues affects every end user, with a knock-on effect that negatively impacts different groups and teams within your organization.

How to Fix Jabra Headset Not Working on Windows PC

If you have also acquired a Jabra headset, then this document will be going to help you. It is so annoying when your preferred headset stops working during an ongoing call or game voice chat.

Currently, many users who have Jabra headsets reported that they are unable to hear the sound and the mic doesn’t broadcast the voice at all. While finding out what causes this inconvenience, we found out there could be numerous reasons for this like faulty sound settings, incorrect configuration, outdated firmware, and outdated audio drivers.

We understand it is extremely painful when the headset suddenly goes down. However, it may sound tricky, but it is not at all. There are fewer solutions available that can make your Jabra headset work again like it used to. Let’s discuss them in the next section.

Jabra Evolve2 75 Troubleshooting Tips

Why is Jabra headphones not working?

The Jabra headphone may not work because of one or more reasons. Some of the most common reasons behind the error are:

jabra, windows, headset, working
  • Outdated audio driver
  • Incompatible sound properties
  • Outdated headset firmware
  • Update operating system
  • Improper or incompatible headset settings

The solutions to all of these problems are provided and explained in the previous sections of this guide.

Most Workable Solutions to Fix Jabra Headset Not Working on Windows PC

Below are some of the tested tactics that you can try in order to fix Jabra headset not working on Windows 10, 8, 7. All fixes are not meant to be tried, you just need to work in order until you find the best one for you.

Solution 1: Update your Audio Driver

As we have said, there could be many things that can make your Jabra headset vulnerable and unresponsive. But, we realized that the headset mainly doesn’t respond or work properly when the respective audio drivers goes missing or out of date. Hence, we advise you to update sound card drivers to keep Jabra headset in good sync.

One can update drivers either manually or automatically. For updating the drivers manually you need to have the exact knowledge about the device you want to update and the currently running Windows operating system version. If so, then you can get the latest audio drivers manually from the official website of the manufacturer.

We understand updating drivers manually is really the next to impossible task for many PC users. Don’t worry, update audio drivers automatically with Bit Driver Updater.

Bit Driver Updater, a globally renowned driver updater software to fix all driver-related issues in just a few clicks of the mouse. Not only for drivers, but the software can also be used for fixing numerous Windows-related problems like BSOD errors, frequent crashes, and whatnot.

The user can use either the free or pro version of Bit Driver Updater to perform driver updates. But, if you want to update all outdated drivers in a click then you have to use the pro version of the software. Otherwise, you can continue with the free version.

jabra, windows, headset, working

Comply with the simple steps shared below to use Bit Driver Updater:

Step 1: Tap on the button below to download Bit Driver Updater for Free.

Step 2: Then, double click the downloaded file to run and install the Bit Driver Updater on your system.

Step 3: Invoke the software on your system and let it perform a scan for outdated or faulty drivers.

Step 4: After this, go through the scan results.

Step 5: If you have the free version, then you have to click on the Update Now button presented next to the driver and, pro version, can click on Update All to update all faulty drivers in one go.

Important: The pro version gives unlimited access to its rich features including one-click update, scan scheduler, round-the-clock technical help, backup restore. Also, the software offers a 60-days money-back guarantee.

Solution 2: Verify the Sound Settings

If your Jabra headset not detected in Windows 10, then you can check the sound settings to ensure whether the headset is correctly configured on your system or not. To do so, follow the steps shared below:

Step 1: To open sound settings, you need to first trigger the Run dialog box by pressing Windows Logo R keyboard keys at the same time.

Step 2: Then, write control in the box and click on the OK option.

Step 3: Now, choose View By as Small icons and click on Sound.

Step 4: In the next window, switch to the Recording tab and click right on any void area. Then, mark Show Disabled Devices.

Step 5: After this, if you see that your Jabra headset is turned off or disabled, then enable it by making a right-click.

Step 6: Choose the Jabra headphones to set it Default.

Step 7: Go back to the desktop, where you need to click right on the Speaker icon and then choose the Open Volume Mixer option from the quick access menu list.

Step 8: Now, turn up the volume by holding and dragging the slider.

Thereafter, restart your PC and connect your Jabra headset to see if the Jabra headset not working on Windows PC is fixed. If tweaking the sound settings doesn’t work in your case, then seek help from other advanced solutions mentioned below.

Solution 3: Trying Updating the Firmware

Doesn’t matter whether you are using a wired or Bluetooth headset, if the firmware is outdated then you may face a headset not working issue. So, it is crucial to update firmware from time to time. Here is how to do that:

Step 1: Click here to launch Jabra Direct.

Step 2: Plug in your Jabra headphone to your PC and it should be recognized by the software automatically.

Step 3: Locate the Updates option. And, make a click on the Update button available alongside the devices.

Step 4: Choose your preferred language and click on Update.

Step 5: Next, once updates are completed, then click on OK.

Now, both the firmware and headphone software are up-to-date, hopefully, your Jabra headphones should be functioning properly without any sort of hindrances.

Solution 4: Try Windows Update

Unfortunately, if updating the firmware and headphone software doesn’t work, then you can also consider running Windows Update. Sometimes, due to some bugs, your overall PC and connected devices may run into technical glitches. Therefore, develop a habit to check for updates frequently. Execute the steps shared below to run Windows Update:

Step 1: On your keyboard, altogether press the Windows logo and I key to open Windows Settings.

Step 2: Find and click on Update Security.

Step 3: Next, from the left pane click Windows Update, and then, click on Check for Updates.

Now, wait and let Windows search for the latest updates. If Windows finds any available updates then it will download and install the update automatically. Keeping the Windows operating system up-to-date can make your PC run faster than usual.

Solution 5: Reset the Headset Settings

None of the fixes have worked? Don’t worry, try to reset the headset settings as a final option. In order to fix Jabra headset not working accordingly, you have to set the device to its default settings and then connect it again with your PC. If you are using wired headphone, then you need to unplug it for a few minutes and then plug it in again.

In the case of a wireless Jabra headset, follow the steps below to reset the pair connection.

Step 1: Go to the Windows search bar and write Bluetooth, then choose Bluetooth and other devices settings option.

Step 2: Now, in another window, if your Jabra headset is mentioned under the Audio section, then click on it and later click on Remove device.

Step 3: Switch your Bluetooth off for a few seconds, and then again switch it on.

Step 4: Next, click on Add Bluetooth or Device.

Step 5: Choose Bluetooth from the subsequent prompt.

Step 6: Pair with your Jabra headset.

Now, you may not face the Jabra headset not working anymore on Windows 10, 8, 7 PC. You may have some queries related to this guide. Hence, to help you with the same, we are offering some of the most commonly asked questions below to help you

Jabra Headset Not Working on Windows 10, 8, 7 PC: FIXED

That was all about how to fix Jabra headset not working on Windows PC. We hope the aforementioned solutions help you in order to get back the proper functioning of your Jabra headset.

Was this troubleshooting guide really helpful? Do tell us in the Комментарии и мнения владельцев section below. Also, comment down if you have any doubts and further suggestions or tips.

In addition to this, do subscribe to our Newsletter for more informative guides just like this one. Contact us through. Instagram. and

Harshita Sharma is a technical writer with quite a distinct understanding of the tech realm. She is a tech enthusiast who believes that tech knowledge should reach one and all and tries to convert the sketchy knowledge into the simplest possible form for making people understand the tech world better. When not playing with words, she loves to travel and explore new places. And, is a coffee cricket connoisseur.

Jabra Sound for PC

If you’re interested in using Jabra Sound on your PC or Mac, you may be wondering how to download the app and get started. Fortunately, there are many resources available online that can guide you through the process similar to this article.

Jabra Sound: Enhancing Your Listening Experience

If you’re looking for a way to take your audio experience to the next level, look no further than the Jabra Sound app. This app is designed to work seamlessly with Jabra headphones, allowing you to personalize your listening experience and unlock a whole new world of possibilities.

Easy Setup and Navigation

One of the standout features of the Jabra Sound app is its ease of use. Setting up your headphones through the app is a breeze, and you’ll be up and running in no time. The app also makes it incredibly easy to navigate through the different settings for your headphones, allowing you to customize your audio experience to suit your preferences.

Personalization at Your Fingertips

With the Jabra Sound app, you have the power to personalize your listening experience like never before. Whether you’re a bass enthusiast or prefer a more balanced sound, the app allows you to adjust the settings to your liking. You can also take advantage of features like a fit test and a hearing test, which tune the sound to your individual hearing profile.

  • Fit test: The fit test ensures that your headphones fit comfortably and securely, providing you with the best possible listening experience.
  • Hearing test: The hearing test analyzes your individual hearing profile and adjusts the sound accordingly, allowing you to hear every note and detail with clarity.

Immersive Sound and Noise Cancellation

One of the standout features of the Jabra Sound app is its ability to enhance the sound quality of your headphones. Users rave about the difference in sound after making adjustments through the app. The app allows you to fine-tune the audio to your liking, resulting in a truly immersive listening experience.

Additionally, the app offers excellent noise cancellation capabilities, allowing you to block out unwanted background noise and FOCUS on your music or calls. Whether you’re in a noisy office or a bustling coffee shop, the Jabra Sound app ensures that you can enjoy your audio without any distractions.

Customization and Possibilities

The Jabra Sound app offers a wide range of customization options, allowing you to tailor your headphones to your preferences. From adjusting the EQ settings to choosing different sound presets, the app gives you complete control over your audio experience. Users appreciate the level of customization available, as it allows them to create their ideal sound profile.

While the app has received overwhelmingly positive reviews, there are a few areas where users have expressed some minor concerns. Some users have mentioned that the battery life could be longer, and a few have found the firmware updates to be a bit cumbersome. However, these minor drawbacks are outweighed by the app’s overall performance and functionality.

In conclusion, the Jabra Sound app is a game-changer for anyone looking to enhance their listening experience. With its easy setup, personalized features, and immersive sound quality, it’s no wonder that users are raving about this app. Whether you’re a music lover, a podcast enthusiast, or a frequent traveler, the Jabra Sound app is a must-have companion for your Jabra headphones.

How to install Jabra Sound app for Windows 10 / 11

Installing the Jabra Sound app on your Windows 10 or 11 computer requires the use of an Android emulator software. Follow the steps below to download and install the Jabra Sound app for your desktop:

Step 1: Download and install an Android emulator software to your laptop

To begin, you will need to download an Android emulator software on your Windows 10 or 11 laptop. Some popular options for Android emulator software include BlueStacks, NoxPlayer, and MEmu. You can download any of the Android emulator software from their official websites.

Step 2: Run the emulator software and open Google Play Store to install Jabra Sound

Once you have installed the Android emulator software, run the software and navigate to the Google Play Store. The Google Play Store is a platform that hosts millions of Android apps, including the Jabra Sound app. You will need to sign in with your Google account to access the Google Play Store.

After signing in, search for the Jabra Sound app in the Google Play Store. Click on the Jabra Sound app icon, then click on the install button to begin the download and installation process. Wait for the download to complete before moving on to the next step.

Step 3: Setup and run Jabra Sound on your computer via the emulator

Once the Jabra Sound app has finished downloading and installing, you can access it from the Android emulator software’s home screen. Click on the Jabra Sound app icon to launch the app, and follow the setup instructions to connect to your Jabra Sound cameras and view live video feeds.

To troubleshoot any errors that you come across while installing the Android emulator software, you can visit the software’s official website. Most Android emulator software websites have troubleshooting guides and FAQs to help you resolve any issues that you may come across.

Jabra Sound for Pc

The Jabra Sound app is a companion app for Jabra headphones that adds extra features and allows users to personalize their headphone experience. The app supports a wide range of Jabra headphones and offers features such as Moments, voice assistant integration, music equalizer, SmartSound, ANC, HearThrough, call settings, battery status, wireless updates, activity tracking, and a 2-year warranty registration.

Software Features and Description

Register your headphones using the Jabra Sound app to activate your 2-year warranty against damage from water and dust.

The Jabra Sound app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones.

Jabra Sound uses HealthKit to export your activity data to the Health app (Elite Active 65t only).

SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound.

Track your activity progress (only available for the Jabra Elite Active 65t).

Adjust how much of the outside world you’d like to hear when using your headphones.

Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more.

Choose a predefined setting or fine-tune your audio using the 5-Band equalizer.

For this purpose, we created “Moments” – predefined configurations to suit different moments of your day.

With a single touch instantly access your phone’s voice assistant, directly from your headphones.

To perform optimally, your headset may need different settings activated for each of these situations.

Liked Jabra Sound? here are other Productivity apps like Audio Memos. Super Simple Sound Recorder App; SoundBox Remote; Octave Band Real Time Frequency Analyzer and Sound Level Meter; Podcast Soundboard;

Download and install Jabra Sound on your computer

Check for compatible PC Apps or Alternatives

Or follow the guide below to use on PC:

Download and install the Jabra Sound app on your Windows 10,8,7 or Mac in 4 simple steps below:

  • Download an Android emulator for PC and Mac: Get either Bluestacks or the Nox App . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks Pc or Mac software Here .
  • Install the emulator on your PC or Mac: On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
  • Using Jabra Sound on PC [Windows 7/ 8/8.1/ 10/ 11]:
  • Open the Emulator app you installed » goto its search bar and search Jabra Sound
  • The search will reveal the Jabra Sound app icon. Open, then click Install.
  • Once Jabra Sound is downloaded inside the emulator, locate/click the All apps icon to access a page containing all your installed applications including Jabra Sound.
  • Now enjoy Jabra Sound on PC.
  • Using Jabra Sound on Mac OS: Install Jabra Sound on your Mac using the same steps for Windows OS above.

How to download and use Jabra Sound App on Windows 11

To get Jabra Sound on Windows 11, check if there’s a native Jabra Sound Windows app here » ». If none, follow the steps below:

  • Download the Amazon-Appstore » (U.S only)
  • Click on Get to begin installation. It also automatically installs Windows Subsystem for Android.
  • After installation, Goto Windows Start Menu or Apps list » Open the Amazon Appstore » Login (with Amazon account)
  • For non-U.S users, Download the OpenPC software »
  • Upon installation, open OpenPC app » goto Playstore on PC » click Configure_Download. This will auto-download Google Play Store on your Windows 11.
  • Installing Jabra Sound:
  • Login to your computer’s PlayStore or Amazon AppStore.
  • Search for Jabra Sound » Click Install to install Jabra Sound
  • Jabra Sound will now be available on your Windows start-menu.

Jabra Sound On iTunes


  • – Multiple profiles for different listening environments
  • – Customizable profile for personalized sound
  • – Good customizations for voice calls

☹ Common disadvantages:

  • – Only one profile is customizable
  • – steps required to reach equalizer and HearThrough options
  • not recognizing the headphone as connected
  • – Inability to manage Bluetooth connections
  • – HearThrough feature has been changed and simplified

Top Pcmac Reviews

The new app (ver released April 2018) is better in some ways, but worse in others. The good (at least in theory): now there are several profiles for different listening environments. The bad: only one profile is customizable – which is the only one that’s really useful to me anyway due to the lack of customization on the others, and worse, it now makes you go through more steps to reach the equalizer and HearThrough options. Frustrating, since I have to change the EQ twice daily, once for normal daytime listening and once at night to fully lower all frequencies to reduce overall volume as much as possible. (Even with volume set to 1% on iPhone via Siri, the Elite 65t is still too loud for nighttime listening.) The other improvement is that the app now recognizes instantly when you turn HearThrough (ambient sound) on or off via your headset. This wasn’t working before. The app retains its clean, simple, appealing look. Just needs quicker access to options, and more options. Doesn’t seem hard to fix.

Headphone: Elite 85h. App is ok, I mostly like the customizations for voice calls. A couple of issues that need to be worked out though. Connectivity issues happen often where the app does not recognize the headphone as connected, even though it is connected (possibly the Bluetooth LE part). Please add ability to manage Bluetooth connections (similar to Bose and Cortana apps). The Elite 85h is able to connect to 8 devices, but with many devices previously connected laying around the office or at home, it’s difficult to know which ones are connected. The headphone only says “two devices connected” so at the minimum please make it say the names of the devices. If I want to connect another device, I have to disconnect one of the two already connect, then connect the other. It won’t connect to a new device and automatically drop and replace one of the connections. Sometimes I have to go device hunting to see what it’s connected to (iMac, surface, iPhone, iPad)

To get right to the point, I have a neurological issue along with a hearing sensitivity. I went through more than a half a dozen different brands manufacturers, and did a lot of research. The last update there was a major change to the Hear Through feature works. There was a very simple slide bar with roughly 5 adjustments allowing more and less sound with each adjustments. It is now gone!! That was a lifesaver for me. Going outside I might as well go back to ear plugs. Now the Hear Through feature is louder than ever and I’d be better off not having them in your ears at all.

A few days or a week ago I attempted to update my Jabari Elite 65T’s through the App. The update gets to.50% compete before it cancels. then tries to update again every single time I take the buds out of their case or turn them off, then on again. Each time the update takes a few minutes. gets about halfway done and fails and there is no way to just cancel it. This affects whatever I’m trying to listen to as well as the call that I’m tying to answer. Today, the app had an update that was supposed to fix the problem, but made it much worse. Instead of getting stuck 1/2 way and cancelling, the update gets all the way complete and I get a notice to put the bids in the case to complete the update. Once in the case, the light blinks purple, as it should and then stops, as it should. When I take the buds back out, the update that already happened starts all over again and cannot be cancelled. This happens every time. The buds update the same update every time I take them out of the case. infuriating.