Itunes Failed To Connect With Iphone
IOS OS: the device turns off after entering the wrong password code
If a password code is set to protect against unauthorized use of the iPhone, iPad or iPod touch, a red “redundant” message may appear after entering the wrong password code. This article describes how to resolve this problem.
Attention. If you can’t solve the problem yourself, contact your nearest service.. Products that have this issue
iPad, iPhone, iPod touch.
If you enter the wrong password code six or more times, one of the following messages appears:
- Disabled: iPhone
- Disabled: iPad
- Disabled: iPod touch
The message suggested retrying later:
After a large number of attempts, the device may display a message: “Disconnected: [device]. Connect to iTunes. ”
DECISION:. If the device was previously synced with iTunes
You can reset the password code by restoring the device.
- Connect your device to the computer you normally sync with and open iTunes.
Note. If iTunes is prompted for a password, try the procedure on another computer that you’ve synced with. Or skip to the “If your device has never synced with iTunes” section below.
- Right-click the device in the left column and select Back up.
- When the backup is complete, select the command Reestablish.
- When complete, restore from the most recent backup.
If your device has never synced with iTunes. Attention. After recovery by this method, all information from the device is deleted.
When you connect a device, you may receive the following error message: “iTunes could not connect to [device] because the device is password protected. You must enter the password code on [device] before the device can be used with iTunes. “
- Disconnect the USB cable from the device, but leave the other end of the cable connected to the computer’s USB port.
- Turn off the device: press and hold the Sleep / Wake button for a few seconds until the red slider appears, then slide it. Wait for the device to turn off.
- While holding down the Home button, reconnect the USB cable to the device. The device should turn on.
- Keep the Home key pressed until the “Connect to iTunes” message appears. When the following screen appears, release the Home button.
- A warning should appear in iTunes that the device was detected in recovery mode. Click OK, and then click Restore to restore the device.
Note. You can configure the device so that after 10 times you enter the wrong password, the device is cleaned in succession. By default, this option is disabled. You can enable this option in the menu Settings The main Password protection.