IPhone writes that the accessory is not supported by charging. IPhone charger…

This accessory is probably not supported by the iPhone. how to fix it

Sometimes, when a person has the need to charge his device from Apple, he may encounter the fact that on the phone display a message is highlighted that this iPhone cannot work with the connected device and does not support it. This happens when the iPhone connects to a charger or PC via Lighting connector. The article will make out how to decide the mistake “This accessory is probably not supported by the iPhone”.

There are many reasons why the accessory is not supported by the iPhone and there is a corresponding notification. The most common of them:

  • Violation of cable contacts. If the cord has been used for a very long time, then it can simply be damaged or greatly bent. Even the original accessories from Apple sooner or later become unusable. Often the user himself is to blame for this, but if they have been using the phone for more than one year, then this device could be damaged due to the banal process of aging. If the damage is visible with the naked eye, then the problem is exactly in the USB cable. If the gap is invisible, it is likely that the reason lies in something else. You can check the gap cable by connecting it to another phone or testing it with a multimeter.
  • Damage to the USB port to which the connection is made. Very often this is due to the fact that the port constantly takes on various cables, flash drives and other drives. He may fail, get out and lose contact with the motherboard. In addition, it is possible to pollute with dust and dirt, foreign bodies that interfere with the passage of electric current through the cable.

A mistake that reports that the accessory is not supported by the iPhone

  • The use of an unoriginal Chinese accessory, which is purchased from a non.reliable manufacturer. Chargers and cables purchased on the market and not an official supplier may cause the phone that the phone simply will not see them or in the worst case will fail. Often, such wires are made, just as they do not shine with quality or reliability. They can break down the very next day or after a few days. If the cord is cheap, then this is not scary, but if it harmed the phone, you will have to contact the service center.
  • Pollution or damage to the connectors on the mobile device itself. The same problems as the USB port on a computer can also occur at the charging connector on the phone. He can also clog with dust, dirt, villi or just lose contact.

Important! The solution to the problem depends on its source. It is necessary to make a set of measures that will be aimed at eliminating it.

The error “This accessory is probably not supported” on the iPhone 6 occurs with incompatible

iphone, writes, accessory, supported

Methods for eliminating the problem on the iPhone 5, 6 and 7 and other models

If the cause of the problem has not been found and there is not the slightest suspicion of a particular component, then all the following actions should be performed in turn. It is advisable to start with simpler instructions, and end with more complex and requiring more time.

Repeated connection

Very often the error can be solved by a pair of the device of the device from the USB cord. Contact elements could move on the cord or a kind of dust appeared in the connector, which interfered with the passage of electric current and the creation of the connection. The same actions will help to cope with the problem when there are places with low.quality contact of conductors on the cable.

Important! Although such actions help and not always, but do not take a lot of time. That is why you need to start any search and solution of malfunctions with them.

If the iPhone does not support the charger, then you can try to restart the gadget

Update OS

If the problem is caused not by mechanical factors, but by failure in software, it is recommended to update the iOS operating system until the last update. In the new firmware, problems could well be solved that do not allow to connect to one or another device using a certain type of cable.

Before direct updating, experts recommend creating a backup of all important files in a cloud or iTunes. It is also advisable not to forget to bacide the operating system itself.

The update can be carried out in three methods:

  • Through the Internet. To do this, go to the iPhone settings, select the “Basic” item and click on “software update”. If the components are available, then they will be installed by consent of the user.
  • Through itunes. This method does not imply the presence of a mobile network or connection to Wi-Fi, as it is performed with PC. To execute it, you need to connect the phone to the computer, start iTunes and go to the “Review” section, where the “Update” parameter is selected. All that remains is to wait and follow the instructions on the screen.
  • Automatic update. It is recommended to always agree with the operating system if it offers to install the update automatically. This avoids many problems and bugs that are inherent in old OS versions.

You can turn on the auto updating as follows:

  • Go to “Parameters”.
  • Select the section “Basic parameters”, then the “Update” subsection, in which there will be a “auto revolution” item. It must be transferred to an active state.

Software updating helps to solve the problem of incompatible

Cleaning and checking the connector

Notification of the impossibility of connecting may appear due to the entry into the connector on the phone of dust or other foreign particles. If the reason lies in this, then it will be very simple to solve it, but you need to act carefully.

With serious pollution, contact may not only be violated, but it is likely to occur a breakdown due to the bent elements of the tongue of the connector. Pollutants could get into the phone from a or when using it in a dusty room, for example, at the factory.

The cleaning process is performed in two steps:

  • A sharp but not a metal object is taken, for example, toothpick. It is inserted into the connector and carefully removed dust lumps or other pollutants. When most of the garbage is taken out, you need to blow the hole for the cable.
  • The same toothpick is wrapped in thin layers of cotton wool or gauze, which is slightly moistened in advance in an alcohol.containing solution (cologne or special products) and sticks into the same hole. The remnants of dirt gather with light and neat movements.

Important! Cleaning can be carried out with a USB cable or a port on a personal computer. There is a big chance that these details caused an error.

An error that appears against the background of a cable connection can signal the bad contact

Other possible methods

Another method is to check the cable itself. It most often has the following problems:

  • Damage. The wire was torn in a braid or at the junction of the conductor with a plug. This can happen both as a result of careless use and due to natural aging.
  • Unoriginal cable. Some people buy charging and cables in unofficial stores where they sell low.quality fakes. They may be incompatible or just quickly break.

You can update the software through the iTunes service on a computer

You use non-original and not certified USB cable.

The Lightning connector only looks simple outside, under its shell a microcircuit with 4 microchips is hidden. We do not fully know how they work and why the specific is intended, but it is reliably known that this controller:

  • Switchs the contacts to which the iPhone is connected. the Lightning connector. double.sided and inserted into the connector by any side.
  • Is responsible for the safe transmission of information between the device and the computer during synchronization with iTunes, restoring and updating iOS.
  • Limits the voltage and current strength when charging the device.

This accessory may not be supported |Iphone battery not charging|2022/YouTube

Yes, the original Lightning cable is too expensive, for example, in the App Store they ask for 1590. And these are 1 meter wires and two connectors, one of which is the simplest (USB).

Producers of accessories made in defense of user interests and offered analogues. However, the “cable cable is different from the cable and in the pursuit of the minimum low cost some manufacturers (mainly Chinese)“ forget ”to add the necessary microchips to the Lightning connectors so that they at least correspond to the MFI license. What kind of license is this?

MFI (abbreviated from “Made for iPhone/iPod/iPad”. made for iPod/iPhone/iPad). this is the Apple licensing program for accessories compatible with iPhone, iPod Touch and iPad.

Made for ipod/iPhone/iPad means that this cable or accessory was specially designed to connect to the iPod, iPhone or iPad and was certified by the developer of performance standards from Apple. Source.

For certified cables and accessories, Apple manages, for which he receives appropriate cash deductions from each unit, which means they are safe for your device (theoretically).

In addition to the price, the original Apple USB cables have serious problems with wear resistance: they quickly grind and break.

I myself stopped using the original Lightning cable from the iPhone 5s in favor of the black Juicies with Lightning Connector and I do not regret it at all.

So, for your iPhone, iPod Touch and iPad, it is charged with permissible voltage and current strength, and also synchronized without errors, use at least a certified Lightning cable. It is cheaper than the original. But, if you do not have such an opportunity, there is a way to protect Apple and charge, synchronize and restore the iPhone using the cheapest cables.

“The cable is not certified”. What to do?

When the message “This cable or accessory is not certified,” click “Close” in the window of this message.

The above message will appear again. press again “close”.

For devices with jailbreak in Cydia, find and install the Support Unsupported Accessories 8 or Unauthorized Lightning Cable Enabler.

Remember that it will not be possible to eliminate the problem in this way. this is an exclusively temporary solution. Apple can always block the “foul” cable at the iOS level. In addition, you risk running into an expensive replacement of the power controller. the cost of the service starts at 80.

Therefore, we strongly recommend using either an original accessory or a certified one, for example, any owner of the iPhone 5 and later models can afford this).

There are times when the warning “this cable or accessory is not certified, so the reliability of its work with this iPhone is not guaranteed” and appear when connecting the original cable, for example, if.

The USB cable is damaged

If you definitely use the original cable, and the ill.fated message still appears on the screen, your cable may simply be damaged.

If there are no visible traces of damage, for verification, take a certain (and, of course, original) cable and check your device with it. If it works, change the cable to a new.

The iPhone/iPod Touch/iPad connector was clogged

We have already written about this situation in a separate material. The bottom line is that in the iPhone or iPad connector (this is especially true for Lightning connectors), various garbage enters and accumulates there for a long time. At some point in garbage, it becomes so much that it violates the contact of the cable in the connector-and, accordingly, the corresponding warning appears. Solving method. gently clean the garbage from the connector. To do this, you can use a tooth or cotton wool moistened with alcohol. I advise you to clean the Lightning connector on the iPhone turned off.

Well, finally. Since 2008, I used the original cables to charge and synchronize my iPhone and iPad. this is safe and reliable. But if one of them was damaged and failed, I did not buy the other original. expensive. In return, I used certified, which I advise you. If this is not at hand, once or twice you can charge the device with the cheapest cable, but do not abuse this-the “unexpected” may sneak up unnoticed.

The solution “This accessory may not be supported”?

Now that we know that the problem is related to the faulty charger of your iPhone / iPad, how to solve this problem? In the next article, we will provide you with several simple methods that will help you get rid of “this accessory may not be supported”, I hope they can help you.

Remove dust from the charger and cable

Dust is one of the most common reasons for the error “This accessory may not be supported”. If you have never cleaned the port of the charger of your iPhone, dust or villi can get dirty inside it. Inspect your shift port and cable with bright light, and clean them with a toothpick or an old denture.

After you both clean them, connect the cable to the outlet and charge your iPhone. If an error message is still displayed, go to the following decisions.

Change the charging cable

As we said earlier, most of the problems related to accessories are not supported by the cable. We offer you to replace the official Apple cable or high-quality OEM cable, connect it to the outlet and charge the iPhone. Look if the error still appears. If this is not the case, everything is fine with you, perhaps your old charging cable is somehow broken. If this happens, go to the next decision.

Turn on the flight mode

First connect your iPhone to a charger cable. An error message “This accessory may not be supported” will appear, reject or ignore it. Then turn on the flight mode on your device.

Now turn off your iPhone. Wait another 2 minutes and turn it on again. You will no longer receive an error message.

Change the power source

Not all USB ports provide the same amount of energy. Sometimes we can charge the iPhone from a computer, but energy is not enough for charging.

How To FIX iPhone Accessory May Not Be Supported! (2021)

Therefore, if you receive an error message “This accessory may not be supported”, perhaps because your device requires another power source. Try to change another power source and see if it works.

Use jailbreak to go around “this accessory may not be supported”

If your iPhone has been hacked (iOS 8.one.3 cannot be hacked at the moment), you can use the BYPASS UNSUPPORTED Access complement, available in Cydia.

The process is simple: open Cydia, add a new repository. Canolli.MyRepospace.com. and find a bypass without support. Download and install it to get rid of the error message forever.

These are all the decisions that we collect to help you get rid of the error message “This accessory may not be supported”. If one of them suits you, tell us about this in the Комментарии и мнения владельцев below section. There are still questions about “this accessory may not be supported”, you can also leave us a message.

Why your iPhone says: “Perhaps this accessory is not supported”?

There are several reasons why this message appears on your device. It includes use:

iphone, writes, accessory, supported
  • faulty or damaged adapter or cable
  • Accessories not certified MFI
  • iPhone or iPad not updated to the latest IOS version or updated iPados
  • Incompatible accessories
  • dirty or damaged port

How to fix “this accessory may not be supported” on iPhone and iPad

Now that we know the main reasons for the appearance of the “accessory is not supported” on the iPhone and iPad, it is time to consider possible corrections.

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Make sure the accessory is combined

This message may simply mean that your accessory is incompatible! Therefore, the first correction is to make sure that you use the right accessory for your iPhone or iPad model. over, some accessories will work correctly only with a specific iPhone or iPad model.

You can check the product page or contact the manufacturer to find out if this specific accessory is compatible with your iPhone or iPad model. To avoid such confusion, I would advise buying accessories certified by MFI in official stores.

Check if you have connected the device correctly

Your iPhone does not recognize the accessory if it is incorrectly connected. This is like an iPhone or Apple Watch will not be charged if they are incorrectly placed over a wireless charger.

You can turn off the wire and connect it to your iPhone or iPad again and see if the warning will appear again. If you still see the message, you better check the next method.

Reload your iPhone

Even serious problems can be completely eliminated by simple rebooting. So, try to restart the iPhone once (this is our solution in IgeEKS).

    Press and hold the volume and power buttons.

To restart the iPhone using the Home button:

Check the accessory for damage.

If the accessory has any damage, you will see the “accessory is not supported”, each connecting it to the iPhone or iPad. So check for damage. If you find them, it is better to change them as soon as possible, since these things can cause problems with your iPhone or iPad, if you use them again and again.

Clean the Lightning port

If your iPhone has dirt or small garbage inside the Lightning port, you cannot insert Lightning cable correctly and you will see the “accessory is not supported”. To solve this problem, clean the charging port of your iPhone or iPad.

You can use an antistatic brush or new toothbrush to clean the Lightning port your iPhone. After cleaning, try connecting the charger again and see if the pop-up window still appears.

Tip: While you are doing this, you can also clean the speaker and microphone of your device to maintain it clean and order!

Reload the iPhone and connect it to a charger.

If your iPad or iPhone is not charged and the warning is displayed “Perhaps this accessory is not supported”, turn off the charger and reboot the device. While it loads, connect the charger and see if it is charged. If your iPhone or iPad is still not charged, you may need to update the device.

Update your iPhone or iPad

If any of the previous solutions has helped solve the problem, check for the availability of awaiting software updates available to your iPhone or iPad. Most likely, you are faced with similar problems due to some errors, and software updates are usually supplied with error corrections.

To check the availability of available updates for your iPhone or iPad, open “Settings” → “Basic” → Tire “Update PO” → If the update is available, tape “download and install”.

Try another Lightning cable

Even after the implementation of all the methods mentioned here, if you still see a message that the accessory is not supported, try using another Lightning cable and see if it can correctly charge your iPhone or iPad.

Perform DFU restoration on your iPhone.

The device update mode of the device (DFU) is similar to the recovery mode on the Mac. If you are discharging DFU, it will delete all the data on your iPhone or iPad. Therefore, be sure to make a backup copy of your iPhone!

DFU reset can eliminate all software problems, including the “accessory may not be supported” warning on your device if it was part of any software error. If you do not know how to do this, read our explanation of how to transfer the iPhone into dfu mode.

iphone, writes, accessory, supported

Contact Support Apple

You need to contact Support Apple if none of the methods helped to correct your request. If Apple takes care of your product, you can repair it without any problems.

I hope that the above decisions helped to correct the warning “Perhaps this accessory is not supported” on your iPhone or iPad. So that this pop.up window does not appear again, I propose to use the certified MFI accessories for your Apple products. It also prevents any damage that may occur when using cheap accessories.

What accessory for the iPhone do you use? Share in the Комментарии и мнения владельцев below!

You can also familiarize yourself with other corrections for iPhone, iPad and MacBook.

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How to fix “this accessory is probably not supported” for iPhone and iPad?

So, you once again needed to recharge your device from Apple, but this time the message “This accessory is probably not supported on its display”. What kind of mistake is it, why it arose and how to fix it. we will consider all this in our article today.

The reasons for the error “This accessory is probably not supported”

For this problem, usually several possible causes of appearance can be distinguished:

  • Cheap substitute for the original Lightning Cabel from Apple. Some substitutes can work perfectly and for a long time. However, some of them are categorically rejected by iPhone or iPad.
  • Damage to the original Lightning cable. It’s no secret that Lightning Cabel wear incredibly quickly. Some users claim that it does not pass for six months, like their Lightning cable (place near the connector) wears out and becomes unusable.
  • Damage or pollution of the port for charging the device. Dust, dirt or moisture could get into the port under the Lightning cable, which led to the appearance of the error “This accessory is probably not supported”.

Lightning cable

So, this problem is being solved in most cases is quite simple. First of all, you should try to reconnect your device to Lightning Cabel several times to try to get rid of the error. Some users argue that after they have completed the renegade of charging to their iPhone or iPad, the error “This accessory is probably not supported”.

Change of USB port to Mac or PC

Suppose that you are faced with the error “This accessory is probably not supported” during the connection of the iPhone or iPad to your PC/Mac. A faulty USB port could serve as a possible cause of this problem.

Try to connect your device from Apple to another USB port and see what comes of it. If the error has disappeared during the connection, then perhaps you have some problems directly with the USB port on the computer/macbook.

Reloading a device with connected Lightning cable

Some users strongly recommend trying the following: Connect Lightning Cabble to your iPhone or iPad. Wait until the error “This accessory is probably not supported” on the display again. Then restart your device with connected cable for charging. As soon as it turns on again, check the presence of an error. In such a tricky way, people bypass this problem from time to time.

Cunning with an error message

So, if none of the above helped to resolve the error “This accessory is probably not supported”, then you can resort to one small trick with its message itself. Connect the Lightning Cabble to the device from Apple and wait for the appearance of the error.

As soon as it appears, click on the “Close” button on the display and hold the finger on it, and then turn off the Lightning Cabble from the device. Then connect again and see if the problem was fixed. This method helps very few, but, as users say, it works.

Cleaning the charging port on the device

As we have already argued in the causes, the error “This accessory is probably not supported” may appear due to the pollution of the port for charging on your iPhone or iPad. You can solve the problem with a simple treatment port.

Take something like a paper clip and carefully try to clean the Lightning connector on the device from everything that can be there. Perhaps dust gathered there or something that does not allow you to establish a correct connection with the device.

As soon as you finish cleaning, again try connecting the Lightning Cable to the iPhone or iPad. It is pollution that is the second most common cause of this problem. However, if this was not the case, then we have sad news for you.

Replacing Lightning Cabel

Ok, nothing obviously helps and you cannot charge your phone or tablet from Apple. The exclusion method is not difficult to guess what is the reason for the error “this accessory is probably not supported”-the Lightning cable or the port for it on the device.

If you use some kind of third-party cable, not from Apple, then try to replace it with the original. Yes, such a solution will cost you much more, but it will definitely solve the problem. If you use the original cable, then it could simply be damaged. Apple users constantly complain that the Lightning Cabble is failed incredibly fast. In this case, you will need to find a new Lightning Cabble.

Well, if you realize that it is not a cable, then it is definitely in the port on the device. It could be damaged due to some events, after which connecting charging to the phone became impossible. If you think that this is the case, then we recommend that you go to the service center.

This accessory is probably not supported by the iPhone

Let’s figure out why you have a message #171, this accessory is probably not supported by the iPhone #187. Let’s see what to do so that it disappears and what accessories you need to use.

This article is suitable for all iPhone XS/XR/X/8/7/6/5 and Plus on iOS 12 models. On older versions, the menu points and hardware specified in the article may differ or absent in the article.

The reasons for the message “This accessory is probably not supported

An error on the smartphone screen is displayed in situations where the user is trying to connect the accessory through the gadget through the gadget. There may be several reasons for the appearance of this error:

  • IPhone software failed.
  • The accessory does not have a MFI certificate.
  • Lightning port on the iPhone is broken, damaged or contaminated.
  • The gadget is broken, stained or damaged.
  • The accessory that you are trying to connect is broken, damaged or stained.

Let’s look at what steps should be performed to determine the cause of the error and correct it.

iPhone incorrectly shows the battery charge

The main causes of error

The main reasons for which an error with the support of the iPhone accessory may appear include:

  • malfunctions/problems in the OS;
  • the use of an irrelevant version of the OS, which is incompatible with the accessory;
  • mechanical damage to the accessory (both external and internal);
  • cheap non.original internal components of the cable that have not passed the certification procedure;
  • Garbage entering the Lightning/Type-C connector.

How to solve a mistake: the main options for solutions to the problem

If you once encounter a problem in the work of the iPhone accessory, you can take the following measures to eliminate it:

In many cases, the usual reloading of the device helps to solve many problems in its work associated with an uncritical failure in the system. Just turn off and re.turn on the iPhone/iPad.

2.Cleaning the port for connecting accessories from garbage

By connecting any mobile accessory, it is important to make sure that there is no garbage in the connection port. Often, it is precisely because of this that the error “This accessory is probably not supported on the screen” is displayed. The port should be cleaned very carefully, without using any sharp objects and water.

3.Checking the performance of the accessory on another device

Sometimes the problem with the support of the iPhone accessory/iPad may not be caused by himself, but by a smartphone or tablet. Therefore, in order to exclude or confirm the availability of problems in the work of the gadget itself, connect the accessory to another device. If everything works without complaints, then the reason for the error lies in the apple smartphone/tablet. And, on the contrary, if the accessory continues not to be perceived by the gadget, then the problem is it itself.

OS has long learned to block access to accessories when blocking a smartphone, so that the attackers had as little chance of hacking the phone and choose the unlock code for it using certain electronic devices. At the same time, if you use original accessories, no problems will arise, but errors can occur with third parties. In order to independently turn off the built-in protection and use certain accessories, you will need to open the Touch ID/Face ID and code-parallel section in the iPhone/iPad settings, and then activate the USB ACCOMSUSE.

If you are trying to connect several accessories using a hub or adapter to a smartphone/tablet, you can easily encounter an accessory support error. If this happens, then most likely the device does not have enough power. Connect one accessory directly without adapters to check its work.

Developers are not in vain strongly recommend that users always update devices to the most relevant versions, because each subsequent update is directly designed to eliminate the errors of the previous versions of the OS. Therefore, if your gadget at some point has ceased to perceive, for example, a charger, then make sure that the latest IOS/iPados version has been installed on it. You can do this by going into the settings of the device and in the “Basic” section by opening the “Update” menu “.

If an error with connecting an accessory occurs when you try to connect charging to the device, then try to change the cable, but the block itself. Perhaps it is he who is incompatible with the phone/tablet.

The last thing you can try to do on your own when a problem with supporting the connected accessory arises. This is to drop the parameters of the smartphone to factory. To do this, in the phone settings you need to go to the “Basic” section, open the menu “Transfer or discharge of iPhone”, select “Reset, and then click on” Reset all the settings “and wait for the completion of the procedure.

All of the above ways to solve the problem with the support of the iPhone accessory/iPad are the most basic. If none of them has given a positive result, and the mistake does not disappear anywhere, then it is worth contacting specialists. Perhaps you are faced with a more difficult situation. The specialists of our service center will qualitatively and quickly perform the diagnosis of problems, determine and solve all the problems that have arisen. Contact us and see this personally!

The reasons for the message “This accessory is probably not supported

An error on the smartphone screen is displayed in situations where the user is trying to connect the accessory through the gadget through the gadget. There may be several reasons for the appearance of this error:

  • IPhone software failed.
  • The accessory does not have a MFI certificate.
  • Lightning port on the iPhone is broken, damaged or contaminated.
  • The gadget is broken, stained or damaged.
  • The accessory that you are trying to connect is broken, damaged or stained.

Let’s look at what steps should be performed to determine the cause of the error and correct it.

iPhone incorrectly shows the battery charge

Lightning cable

In most cases, the problem is very simple to solve. To do this, you need to retake your device several times to Lightning cable to try to get rid of this error. In practice, users see that after several charging retales to the iPad or iPhone device, this error disappears.

If the error “This accessory is probably not supported” was displayed when connecting the iPhone to PC or Mac, then a possible cause of this problem may be a defective USB port. Apple gadget should be connected to another USB port and see what happens from this. If the error has disappeared when connecting, then there is a probability that the problem is directly related to the USB port on a macbook or on a computer.

Methods for eliminating the problem

If there is no accurate confidence in the primary source of the problem, you should complete all the recommendations below alternately. It is worth starting with the simplest actions, gradually moving to the fact that they require the cost of time and means.


Sometimes you can get rid of the problem just by connecting several times and turning off the cable. Perhaps the contacts have departed or the connector was present in a small speck that violates the connection. Similar manipulations can be influenced if there is a place with a poor wire connection on the cable.

Although the method helps only occasionally, it is worth trying it, because it will take only a few minutes.

Complete check

Interested in how to correct the situation when the accessory is not supported by the iPhone 6, but at the same time it successfully works on later models, it should be checked by its compatibility. Some components can work correctly only on certain models of smartphones or tablets.

It is also not uncommon when a completely different technology is used in the new series of devices and accessories simply refuse to conjure with the previous model row. You can find out the required information on the official website of Apple or in the instructions for the product. Когда присутствует условие совместимости, будет указан перечень допустимых к сопряжению устройств.

Updating the operating system

Help in eliminating an error can update the OS to the latest version. Developers could make adjustments that exclude the appearance of failures when connecting. Before performing the procedure, it is recommended to create a backup copy of files and phone settings in the cloud or through the iTunes program.

The update on the device is performed in one of three ways:

    “By air”. It is enough to go to the phone settings, open the “Basic” item and go to the “Update Po” tab. Then the loading and installation of a new version of the OS is carried out.

Port change to PC

It happens that the occurrence of an error is not related to an accessory or a mobile device. The reason can be an incorrectly working USB port on a computer. To check this, it is enough to connect the cord to another entrance located on the rear panel of the system unit or the other side of the laptop.

You should also experiment with connecting to USB 2 ports.0 and 3.0. Sometimes incompatibility lies in them. Remember, USB 2 port.0 has a black color inside, and USB 3.0. blue.

Cleaning and checking the entrance on a smartphone

A similar situation may occur with a faulty or strongly contaminated input for connecting a cable on a mobile device. In this case, the answer to the question why the iPhone writes that the accessory is not supported is quite simple.

With severe pollution, the contact is violated, as a result, the device “does not see” all the necessary points of connecting the cord and gives an error. This can happen when the phone falls into the mud or with regular work in a dusty room. Cleaning can be carried out in two stages:

    Take a thin toothpick and carefully select garbage from the hole. It is important not to damage contacts. The action is performed without significant efforts.

It will not be superfluous to carry out a similar operation with the cable, since during the connection, it could also be polluted.

Cable check

There may be two options for the problem:

    Damage. cliff in braids or at the junctions with a plug. Occurs with inaccurate circulation or because of the initially small margin of strength.

Both problems are checked by replacing the cable with the original. If the error no longer appears, then you should purchase a new accessory.

Bypass error

If the accessory is incompatible, but this incompatibility is spelled out only at the software level, then you can try to deceive the system. There are two ways that were found by the users themselves.


The first option, how to get around the error “This accessory is probably not supported”, will be a reboot of the device with connected cables. After starting the system, the message should not appear. If the manipulation is a success, then charging will be connected or there will be a connection to another device.

Bug in the system

This bypass is built on the gap, which exists in some versions of the operating system. The following actions must be performed:

  • Connect the cable to the smartphone and wait for the error.
  • Press your finger on the “Close” button and hold it.
  • Make a shutdown and re.connection of the cable without releasing a finger from the button on the screen.

The information presented in the article will help to understand the sources of error when connecting Lightning cable. First, it is necessary to retake, restart the device and upgrade the OS, and only then proceed to more serious actions. Only the original Apple products should be purchased so as not to damage the smartphone and avoid the occurrence of the problem in the future.