iPhone does not see the jbl headphones

Frequent Question: How to connect JBL headphones to iPhone 11?

Make sure that the Bluetooth accessory and the iOS device or iPadOS device are close to each other. Turn the Bluetooth accessory off and on again. Make sure the Bluetooth accessory is turned on and fully charged or connected to a power source. If the accessory uses batteries, check to see if they need to be replaced.

  • Turn it on by pressing the power button on the case;
  • Then click the key that starts Bluetooth;
  • Turn iPhone back on;
  • Open the settings of the mobile device;
  • Find the Bluetooth tab, open it and activate this option;

Why connection does not work?

You can determine by yourself that the cause of the malfunction is due to a faulty Bluetooth by the following signs:

  • no connection;
  • iPhone does not see other devices;
  • Your phone recognizes them, but does not connect;
  • Hangs during Bluetooth activation.

Apple smartphones have their own design features. One of them is the close connection between Bluetooth and Wi-Fi. Therefore, the above signs combined with Internet failures indicate the need to seek professional help.

The most common causes of Bluetooth connectivity issues are:

Downloading untested data on your iPhone can lead to software malfunctions. And negative external factors such as excessive heat, corrosion, bumps, drops, or short circuits can cause damage to the motherboard of your device.


If the device is not detected by your iPhone, even though you are sure you turned on Bluetooth correctly, then try the following methods to fix the problem:

  • Turn Bluetooth off and on again. First on the accessory, then on your iPhone.
  • If the device was connected correctly before, you can first forget it and then reconnect it. Go to your iPhone settings and go to “Bluetooth”. In the list of connected devices, find the accessory and click the “i” button next to its name. Select “Forget”.
iphone, does, headphones

If the problem persists after the network reset, try rolling the system back to the factory state. Go to “Reset” and select reset mode or settings and content. In the second case, all information will be deleted from the phone, including contacts and messages, so be sure to back up your data.

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If none of the software fixes the problem and you can not connect your Bluetooth device to your iPhone, please contact the service center for diagnosis. There may be physical damage to the Bluetooth module, which can be repaired by replacing the damaged parts with serviceable parts.


Sony headphones were connected to 5 iPhones.I accidentally deleted my device. After that, they are not connected (to other devices are connected)

Afternoon. You may need to reset the phone.

Catherine Skorik

My new SE does not see Bluetooth headphones and speakers, no devices.The previous six were connected to them easily

Afternoon. Bring it for diagnosis (free of charge). check


Hello! I changed my phone from 7, on which Marshall headphones worked properly, to 11, on which this device simply can not be detected. What could be the problem?

Hello! If other bluetooth headphones connect to 11 with no problem.The problem may be with your Marshall headphones. They do not support the Marshall version of Bluetooth that 11 supports


Good afternoon. Please tell me, I changed my iPhone from 6C to 11pro max. And now I can’t connect to the jbl speaker, although it worked fine before. How can you fix it? What is it related to? I sold my old phone. Thanks in advance!

Good afternoon. It is difficult to help you remotely like this. But check the settings. Everything should work


When I had a 6s I connected via Bluetooth soundbar Sony, now I have a 11 iPhone and it can not find the device.Tried with someone else’s 7 iPhone it found.What is the reason?

Good afternoon. in this case you need to diagnose


Good afternoon iPhone XS max bought a fitness bracelet honor 5 and Bluetooth can not connect. Not on the list of devices.

Hello, try to connect the bracelet to another device if the problem persists then it is most likely the problem in the bracelet.The second option is that you just set it incorrectly.If both devices are fully operational there should be no obstacles in connecting.


Good evening.Can you advise, I have two 6’s and 11’s Bluetooth between each other, neither of them can find each other. What could be the reason?

Hello. The iPhones do not see each other’s Bluetooth


Good afternoon. Apple PENCIL 1 generation does not want to connect to the iPad Pro 10.5 inches. I put it in the charger, the create a pair window appears, next I go to Bluetooth, but there either does not see the Pencil or can not connect. iPad rebooted, the device forgot, then it took a very long time to find it. Pencil 2016. Can you please help me?

Hello, try on another device to connect, by elimination method, to see what the problem is, in the tablet or in the pencil. Unfortunately, remotely to solve the problem will not work


Hello! iPhone XR connects via Bluetooth with Apple Watch, but stops connecting to the car and jbl speaker. Reboots. “forget device” does not help. Also did a network reset

Good afternoon. You may need to change the software


8 second generation wireless headphones do not connect. Bluetooth does not see it. What to do ? The reason? All original

Hello, first try to connect the headphones to another device, see if it connects or not. The problem could be in your headphones or phone, you need to rule it out. But bring it in, let’s have a look and check it out. Diagnosis is free in any case))

Hi, I had a Sony speaker connected to my iPhone 6s via Bluetooth, everything was working fine. Accidentally deleted device later in phone settings. Now Bluetooth is on, searching for the device does not find it. Please advise what to do. Thank you

Hello, try connecting the speaker to another device


Good afternoon. Try resetting the device itself


Hello, I bought the Airpods, they connect to my iPhone 6S, but I can not adjust them to a touch to stop playback or cause Siri. The settings suggest to either turn them off or forget them. What could be the problem?

Hi, try to reconnect them, or try with a different device.


Afternoon. Probably a defective wristband. try to contact the seller

I have an iPhone 5s I had Wi-Fi a day ago, and now it does not, it takes a very long time to connect to it and does not load, although everything is fine with the router and Bluetooth also does not work, what to do?

iphone, does, headphones

Good afternoon, you need to replace the chip. the price of 2500 rubles


Hello I have headphones “Panasonic” and they do not connect to my iPhone 5s (ios12) what to do?

Make sure that the connected device is detected and connected to the Bluetooth iPhone

Open the “Settings” app.

Go to Bluetooth.

After opening the Bluetooth menu, you will get a list of all the devices to which you have previously connected using this technology. If the specific device you want to connect to is not displayed, make sure it is set up for pairing. This will allow it to appear in the list.

The Bluetooth device you want to connect to may be paired with another iPhone (or other device) nearby. In this case, you need to disable it.

Click on the name of the device to be connected to move it to “My Devices.

Then tap on the desired device to change its status from “Not connected” to “Connected.

Gestures in iOS for working with text on the iPhone and iPad that you might not know about.

Connecting Bluetooth headphones to the iPhone and iPad

First we need to turn on our headphones and set them to connect to a new device. That the headphones are searchable. Turn the power on, and see if the blue light blinks. It should be exactly blinking. If not, you need to press a separate button (with a Bluetooth icon), or press and hold the headset power button.

Important: The light must be flashing blue.

  • Get your iPhone or iPad and go into the settings.
  • Go to the “Bluetooth” section.
  • Turn on Bluetooth and in the list of detected devices select your Bluetooth headphones.
  • We see the “Connected” status next to the headphones, and an icon next to the battery level.

You are connected. Screenshot for clarity.

If you click on the “i” next to the headphone, you can disable it, or remove the “Forget this device” altogether.

And here’s this “Battery Elements” widget, which I have automatically appears when the headphones are plugged in, and displays their battery level.

Afterwards, all you have to do is power up the headphones and Bluetooth on your iOS device, and everything will connect automatically.

Step-by-step instructions for connecting wireless headphones for Android

So you’ve got your brand new Bluetooth headphones, and you can’t wait to try them out. But don’t rush: if you’re going to plug them in as soon as you take them out of the box, you’re likely to make the first mistake: the earbuds may not be charged, and then they will quickly turn off and your phone won’t see them, or they won’t turn on at all. So rule number one: charge the device. Once the charging indicator light is steady, you can disconnect the headphones. Then turn on the phone Bluetooth. This can be done in the settings, or in the pop-up top bar, long press on the icon with the stylized letter B.

Once the blue tooth is on your phone, activate the headphones. To do so, press the power button and then make a long press on the Bluetooth activation button. The indicator light, if present, should blink. On the phone in the appropriate section select the option. Search for devices. After a while the smartphone will offer you to choose one of the found gadgets. Most often you can identify your headphones by their name. If you have purchased a Chinese device, then the name can be long and incomprehensible. Just turn off the device and see what disappears from the screen.

After you managed to find your headphones, click directly on them. you will be prompted to connect them to the smartphone. Agree. The selected device should appear in the top list of installed connections. It should say “Connected” next to it. In most cases, this will also show the state of charge of the headphones.

If you have headphones in a case, keep in mind: it is better to open the lid after you turn on the network on the device, waiting for the readiness indicator.

How to connect the headphones Senheiser to the iPhone?

To connect headphones to your iPhone?

  • Tap “Settings.”. This is the gear icon on the Home screen.
  • Then tap “Bluetooth” and make sure the slider at the top is green.
  • Press and hold the power button on the Bluetooth headphones
  • Finally, select your headphones from the list at the bottom of the screen.

Why aren’t the JBL headphones connecting to your iPhone?

If the JBL headphones aren’t connecting to your iPhone: make sure you don’t need to enter a PIN (usually found in the documentation for the headset); older models typically require you to sync with each other by pressing a dedicated button on each headset; reset the headset to factory settings.

iphone, does, headphones

How to connect the headphones to your iPhone?

  • Tap “Settings”. That’s the gear icon on the home screen.
  • Then tap “Bluetooth” and make sure the slider at the top is green.
  • Tap and hold the power button on the Bluetooth headphones
  • Finally, select the headphones from the list at the bottom of the screen.

How to understand why the phone does not see the wireless headphones?

Since we have two devices in this scheme (phone and headphones). it is necessary to find out what the reason is. This can be done in the following ways:

  • Try to connect the headphones to another device. To another phone, tablet, laptop, etc. д. It is desirable to have 2-3 different devices. If these devices also fail to detect the headphones, then there is a problem with the headphones. And if the solutions from this article did not help, it is probably a hardware failure.
  • Try to connect another Bluetooth device to your phone. It can be other wireless headphones, a speaker, another phone, etc. д. And if he sees them, then the cause is definitely in the headphones.

I tried to make the instructions as clear and simple as possible. But as there are a lot of phones and headphones themselves, it is very difficult to write specific instructions on this topic.

You can always write about your problem in the Комментарии и мнения владельцев, ask a question and get an answer. Just do not forget to specify the model of the headphones, which do not see your phone, and describe everything in details. This will make it much easier for me to help you. Have a nice day!