Iphone 6 Is Frozen
Iphone 6/7/8 / X Stuck When Updating iOS 13 / iOS 12 / iOS 11 Firmware: What to Do
The new iOS 12 software has already begun to be downloaded and installed on iPhone, iPad and iPod Touch. The most common problem that users encountered while installing the iPhone X / 8/7/7 Plus, SE, 6s / 6s Plus / 6/6 Plus, 5s / 5c / 5 firmware is stuck when updating the iOS 12 firmware. Appeared regardless of what software was installed in the test version for developers or public testing participants. A similar situation can be encountered during the download of the final version of iOS 12. What if the iPhone freezes while updating the iOS 12 firmware? If you are looking for the simplest solution in this situation, use Tenorshare ReiBoot.
Iphone 6/7/8 / X stuck when updating iOS 12 / iOS 13 firmware
Many of us believe that the iPhone is stable and free of glitches and freezes. This opinion is wrong. There are many cases of iPhone 6 or iPhone 7 freezing when installing a system update, unresponsive to user input and won’t turn on. This could be due to a hardware failure, system error, or system malfunction. Quite often this happens when you boot a new system that has not passed the test of time.
Ios 12 just came out, so it’s pretty common to hear complaints among users that iPhone 6/7 freezes when updating iOS 12 via iTunes or over the air and requires an iTunes connection. What should be done in this case.
What to do if iPhone freezes when updating iOS 12?
First you need to calm down and try to solve the problem on your own. The easiest method is to force restart your iPhone. This is done by simultaneously holding down the HOME button and the power off button. Iphone 7 users should hold down the volume button instead of holding down the HOME button.
If a forced reboot has brought your device back to life, consider yourself fixing the error yourself. If the problem is still not resolved, it’s time to move on to a more reliable and proven method of the Tenorshare ReiBoot program.
Step 1: Download the Tenorshare ReiBoot program from the official website, install it on your computer and run.
Step 2: Connect iPhone 6/7 with a USB cable to your work computer.
Step 3: Click on the active button Enter recovery mode. Wait a while for the device to enter recovery mode and iTunes will recognize it. Please note that with Tenorshare ReiBoot you can restore all data on your device, provided that you did not make a backup.
Step 4: Next, click on the Exit Recovery Mode button when it becomes active. Iphone 6/7 will be restarted and ready to go.
Tenorshare ReiBoot is compatible with iOS 12 and earlier mobile platforms. With its help, you can solve not only the problem of iPhone 6/7 stuck when updating the iOS 12 firmware, but also other system errors iPhone stuck in recovery mode, in DFU mode, iTunes does not recognize the iPhone, etc. You can download Tenorshare ReiBoot for free.
Update 2020-02-14 / Update for Problems and Solutions with iOS 11
Reasons for spontaneous shutdown of the device
If the iPhone freezes and does not reboot, some reason contributed to this. Most often, problems with Apple equipment arise due to the following reasons:
- Due to mechanical damage
- Software errors, configuration failures
- Contact with liquids
- Factory marriage
Under the influence of such negative factors, the iPhone may not turn on, freeze, glitch, it may not have the function to turn off the device, the Device, Home, Power buttons may not work. In this case, you need to carry out a hard reboot to turn off the phone.
Iphone is frozen and won’t restart
And get the best deals from trusted masters.
- Compare and choose the best conditions
- Feedback only from interested professionals
- Do not waste time communicating with intermediaries
The situation when the iPhone freezes and does not reboot is familiar to many smartphone owners. Software errors occur when applications do not work correctly and conflicts between programs. As a result, the phone starts to hang spontaneously, glitch, the power-on function disappears, it turns out to be inoperative.
Usually, when the device freezes, the iOS versions do not turn off or reboot. Older iPhones (4,5) are more likely to hang. Modern iPhones of the sixth and seventh models begin to fail much less often.
There are several ways to restart your iPhone, depending on how disrupted normal operation is. Signs of a freezing device with an apple logo include:
- Iphone does not work for more than 1 minute
- I can’t turn on the device
- Pressing the (Device, Home, Power) button gives no results
- The device cannot be turned off
As practice shows, most software errors can be eliminated on your own, only some of them require professional intervention.
Self-service recovery methods for iOS devices
As a rule, if the iPhone starts to freeze and glitch, the owners try to restart the smartphone. But the standard reboot method (pressing the Lock / Power button) does not always give results. Iphone does not perform functions or commands when frozen, no matter how long the button is held.
In this case, you need to apply a hard reset. This reboot method allows you to turn on your device even if your phone is experiencing system errors. To get the phone out of the frozen state, you need to simultaneously press the Home button and the Power button. You should hold down the buttons until the Apple logo appears on the iPhone screen. A hard restart puts the smartphone into recovery mode and it should automatically turn on.
There is another way to hard reboot. In order to restart the iPhone and put it into normal operation, you must simultaneously press the Lock button and the Power button. Wait for the iPhone to turn off. After turning off, you should pause for a few minutes and press the Power button. By pressing this button, you will see the Apple logo, which will indicate that the hard reset worked and your phone started up normally.
It should be noted that the Home button and Power button in the iOS version are responsible for more than just starting recovery mode. With their help, you can take a screenshot of the screen. But you need to hold the Home key and the shutdown button for no longer than 1 second, otherwise the iPhone will restart. If after pressing the button, the smartphone does not start to respond and turn on, you need to contact a specialist.
Benefits of qualified assistance
If you have tried all the reboot methods (pressing the Power button and the Home key), and you failed to turn on the iPhone, contact the professional masters. Experienced specialists will fix software errors on smartphones of the iOS version, correct settings and return a fully working iPhone to you.
For a quick and high-quality iPhone repair, contact Yuda specialists who have extensive experience and the necessary equipment for repair.
Yuda performers will help you restore your phone to working condition when:
- Boot mode does not start
- The button does not want to turn on
- Charging does not respond
- I can’t turn on the Power, Home keys
- Apple logo not visible
If the iPhone freezes and does not reboot, order the services of experienced craftsmen registered on Yuda, and they will perform phone recovery in a short time.
How to Restart iPhone 4,5,6,7 Normally?
First, let’s remember how to reboot the iPhone in normal mode, when all phone functions are working properly.
- How to Restart iPhone 4,5,6,7 Normally?
- How to turn off iPhone if it freezes or hard restart
- How to turn off iPhone without a button?
- Other non-standard ways to restart iPhone
You can turn off iPhone 4, 5, 6, 7 by performing the following manipulations:
- You need to press and hold the Power key for a few seconds, which is located at the top end of your device. The result of such actions is the appearance of two large buttons Turn off and Cancel on the smartphone screen.
- Next, you need to slide your finger over the inscription Turn off from left to right, without lifting your finger from the screen. This gesture is also called Swipe (from the English Swipe to hold, pull). If everything is done correctly, the iPhone will start the shutdown process, the screen will turn off and the device will stop responding to touch.
- The last step is to press the Power button again, you will see a black Apple logo mark on a white background.
Other non-standard ways to restart iPhone
If you want to quickly restart your iPhone, we recommend using the following methods:
How to Restart iPhone 4,5,6,7
Any user of Apple technology, and in particular iPhone, at least once, but faced the problem of rebooting or involuntary shutdown of his smartphone. The phone does not respond to pressing the Home and Power buttons, and the touchscreen does not work either
Sound familiar? What to do if iPhone freezes and won’t turn off? We offer you a detailed guide on how to restart iPhone from any state.
How to turn off iPhone without a button?
And we come to the most interesting how to turn off the iPhone if the Home or Power button does not work?
Let’s go in order. The creators of the iOS-based tech have thought of shutdown and restart methods without the top lock button or the center Home key. The function we need is called Assistive Touch and is based on the principle of touching the display.
To get started with this feature, you need to know how to enable Assistive Touch:
- You need to go to Settings → The main → Universal access.
- Next, you need to scroll down to the Interaction block and select Assistive Touch. Or you can go to Settings and start writing the word Assistive in the search field and the iPhone itself will suggest the necessary item.
- The next step is to drag the activation slider for the function we need to the Enabled position (on new versions of iOS, in this position, the background of the slider turns green). After switching on, a square gray-white button should appear on the screen, which is responsible for this functionality.
- So, to reboot iPhone without buttons, you need to press the sensor within this icon. If everything is done correctly, then it should unfold in the following menu:
- Next, you need to press the Device button in the menu that opens and hold down the Screen Lock icon for 2-3 seconds. As a result, you will see the standard iPhone shutdown screen, two buttons Turn off and Cancel. You already know what to do next.
- The last step is to turn on the device for this you need to connect the phone to a computer, laptop or netbook using a standard USB cable and it will automatically turn on in standard mode.
Reset network settings
- To quickly disconnect your phone, go to Settings, then the General tab.
- Scroll to the very bottom of the list. Click on Reset.
- In the window that opens, select Reset network settings.
- At the next stage, the iPhone will prompt you for a password (if your device is protected) and reboot.
How to turn off iPhone if it freezes, or hard restart
How to forcibly turn off the iPhone if it freezes and does not respond to touching the sensor, the lock and Home buttons do not work? In this case, the hard reset iPhone method will help you. For this:
- On iPhone 4 (4s), 5 (5s, c) and 6 (6s, 6s Plus), press the Power and Home buttons at the same time. In other words, you need to hold down the round Home button and the lock button at the top of the smartphone. For iPhone 7, in this case, the key combination is slightly different, you need to simultaneously hold down the lock and volume down keys The buttons must be held for about ten seconds, sometimes a little longer.
- When the device screen goes blank, release the buttons and wait for the Apple logo to appear on a black background. If this does not happen, then press the lock button and hold it for a short time.
- If your smartphone still hasn’t restarted, try again. You probably didn’t hold the buttons for long enough. Again, you need to hold the keys pressed for at least ten seconds.
- The last point is how to turn on the iPhone. To do this, briefly press the lock button and wait until the display shows the company logo on a white background.
This method is practically trouble-free if you are suddenly faced with the problem of turning off your mobile device. But it is worth remembering that this method forces the phone to completely reboot in forced mode, interrupting all processes and programs. That is why it is recommended to use it only in situations where other methods do not work.
The iPhone does not turn on and the apple is on what to do?!
Tablets and smartphones from Apple have long won the reputation of being fairly reliable devices. And the iOS operating system did not give any particular reason for criticism. Nevertheless, sometimes problems happen electronics, whatever one may say, a capricious thing. One of the frequent occurrences of the iPhone does not turn on and the apple on the screen burns. On this, the phone freezes and you will not be able to turn it off in the usual way. There are quite a few probable reasons for the appearance of this trouble. Let’s try to figure them out and, if possible, try to fix it ourselves.
3. Hardware problems
Unfortunately, the reasons why the iPhone won’t turn on and the apple on the screen is lit are very often problems with the hardware stuffing of the phone. And then do not flash it, but it still will not work. What could be the reason?
Failure of the Power button
Very often, such a nuisance visits those who removed the case from the iPhone. And it seems that the power button is not so flimsy, but nevertheless it turns out to break it.
Problems with the power circuit of the device
Several times they brought such phones after a thunderstorm. The device lay on the charge during a strong power surge.
Charging controller flew
In the same way as the previous malfunction, it is usually associated with power supply problems, surges or voltage sags in the network.
The battery is completely dead
This problem often occurs for those who unsuccessfully dropped their iPhone so that internal battery damage has occurred. The battery can also die due to improper operation (charging and discharging).
Flash memory crashes
over, the NAND Flash data memory chip and the Nor Flash memory of the GSM module, in which the operator’s network parameters are stored, can fail.
In this case, the phone itself may even sometimes boot up and even work for some time. True, the glowing apple on the iPhone screen will appear more and more often until it stops starting normally at all.
Unfortunately, only those who are friends with a soldering iron and a multimeter can fix this kind of malfunction with their own hands, the rest of the users can only take it to the service center for repair.
2. Software failure
If you have recently installed an application before this, digging through the settings or tried to jailbreak, then with a high degree of probability we can say that this is exactly what causes a glitch and the appearance of a glowing apple.
Very often, the so-called hard reset restarting the phone using the Home and Power buttons, which must be held down and held for 8-10 seconds, helps. In more than half of such cases, the iPhone then successfully boots up and works. The main thing is not to forget to disconnect it from the computer or charger before this.
Did not help? Then you should try to reflash the device. To do this, you need to launch iTunes on your computer, and then connect your iPhone to your computer with a USB cable. Then turn it off by holding the Home and Power buttons. You need to hold it until the screen goes out, after which you need to release the Power button, but do not release Home. This will put the iPhone in DFU mode. The screen will be black, but a message should appear on the computer that the device is in recovery mode. Let go of the Home button. In the iTunes application, click the Restore button, after which the process of downloading and installing the new firmware on the phone will begin.
After this procedure, you will receive a clean device, without settings and additional programs, and the burning apple on the iPhone should disappear.
Did it help? Recommend it to your friends! 1. The battery is discharged
Banal utterly, but one of the most common reasons. The user is sure that the phone’s battery is charged, but it is almost completely discharged. Try plugging in the charger and after waiting 20 minutes, try turning on your iPhone again. By the way, this is also possible in the event of a charger malfunction. The user thinks that the device is charged, but he just finally sat down. Try charging from your computer via a USB cable.
Diagnosing the problem
The eternal reboot of the iPhone occurs due to the failure of the standard algorithm of actions that are required to turn on the smartphone. The smartphone may not be able to access the CPU, check the memory and configure the internal components.
There are only three reasons that provoke an eternal phone reboot:
- IOS updates, restoring and transferring data from computer to IPhone and other actions during which a third-party device gains access to the functions of the phone’s cores. Perhaps the error was caused by defender programs, faulty cable or USB port;
- Have you done Jailbreak? The risk of system errors increases dramatically if you jailbreak your iPhone. The device is more susceptible to viruses and third-party bots;
- Hardware problems. During power-on, the iPhone first of all checks the functionality of the hardware components and, if important elements do not respond, the phone cannot continue starting. This way the apple logo does not disappear and nothing happens.
Solution # 2. DFU operation
If a hard reboot does not bring any results, you must start the DFU operating mode to update the standard firmware of the phone. This option enables automatic diagnostics and troubleshooting of microprocessor problems.
As a result, DFU will roll back peripheral software, without which the hardware components cannot start.
Connect your IPhone to your personal computer and open the iTunes for PC utility. Make sure your phone is turned off. Press and hold the Power and Home buttons for 8 seconds. Then release the Power button, but still hold Home until the iTunes has found an iPhone in recovery mode message appears in the iTunes main window.
Next, in the program on the PC, press the OK button to start the process of rolling back the microprocessor firmware. Do not disconnect your computer or iPhone from your PC until the very end of DFU recovery. This can lead to a complete inoperability of the phone.
Iphone is frozen on an apple, what to do?
After trying to turn it on, your iPhone stuck on an apple and no longer responds? This indicates that a serious error has occurred in the operation of the system, which the device cannot solve on its own. Be prepared to have to restore your iPhone. Below are all possible methods to help you effectively solve your problem.
Solution # 1. Hard reset
A hard reboot helps 99% of the time. However, user data is not saved. After restarting, all your personal files will be deleted. We advise you not to back up your data, because its contents may contain utilities and options that caused the freeze.
To Hard Reset, hold down the Home button and the Power button until the Apple icon disappears. Next, animated gears will appear on the screen, which indicate the start of the system rollback process.
Hard Reset will end in 5-10 minutes. Then the iPhone will turn on. You will need to do the basic phone setup again (sign in to your Apple ID, set up a fingerprint scanner, etc.).
What to do if the iPhone is frozen on an apple and does not turn on
Solution # 3. Connecting loops
Perhaps the motherboard cables were loose after a recent phone repair. Turn off your phone and open the back cover. Then check the connection of all the loops shown in the figure. If necessary, disconnect and reconnect the component using a spudger or plastic spatula.
What to do if iPhone 6 plus freezes
Every new product suffers from so-called children’s problems when design defects and other errors are found.
Iphone 6 / iPhone 6 plus is also not exempt from them, buyers complain that it freezes, which practically prevents normal use of the phone.
On the official support forum, there are many posts of angry users, with claims of frequent freezes of purchased smartphones iphone 6 / iphone 6 plus.
In some cases, the phone goes into an endless restart cycle, and the owners are forced to carry it to the service for repair.
At the moment, it is not known exactly what causes the iPhone 6 hardware to freeze, but forum posts suggest that this problem affects most models with 128 GB of memory.
Some owners with over 700 apps installed also claim that the phone hangs without any interference on their part.
Now iPhones 6 have switched to the new iOS 11, how it behaves, time will tell, and now I will show you what to do if your iPhone 6 is frozen and does not turn off.
However, the screen freezes and does not respond under different circumstances: on an apple, during an update, after an update, on an aytyuns string, on a Yandex navigator route, when entering a password, when resetting settings, and so on.
Freeze iPhone 6 with the program
If your iPhone 6 is frozen, then a special program will help you quickly restore your performance right here.
over, you will have the opportunity to correct many mistakes so that the situation does not repeat itself in the future.
There are ready-made fixes for each case of freezing, and the interface is so simple that it is simply impossible to get confused
Try it. The program is time-tested and works on all iOS, even on the most recent eleventh.
Screen freezes in iPhone 6 and does not turn off how to restart
You cannot turn off the iPhone 6 by removing the battery. What to do then? There is a solution to save the situation.
Hold the HOME button for about 6 seconds and wait for all apps to disappear.
Users often complain about the slowdown in system performance and operations on the iphone 6, up to freezing, despite the fact that all applications are turned off.
Unfortunately, this method is not always effective, since the apple sometimes hangs dead and does not react to anything.
Then the only option is to turn off forcibly or wait for the battery to drain, which I’m sure you don’t want.
How to force restart iphone 6 if it freezes
If the above methods don’t work, the solution to this situation might be an implementation called hard shutdown. Do not abuse this method and only use it in emergencies.
Decision. This operation, depending on the device used, requires pressing and holding a maximum of two buttons.
Iphone 6 and earlier: Hold down the HOME POWER buttons for 15 seconds and hold until the Apple logo appears.
You can apply the same operation in all other cases when your iPhone 6 is frozen. If such a situation occurs constantly (freezes) and even resetting it does not solve it, then most likely you cannot do without a trip to the service. Success.
What to do if iPhone freezes while updating
Despite the seeming glitchiness of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze when updating, especially if you follow the development of new versions of iOS and always install the latest tested builds for yourself. In this guide, we will tell you what to do if the iPhone freezes during the update and how to bring the device back to life on our own.
An iPhone, iPad or iPod touch freezes when installing a new version of iOS, or rolling back to one of the available previous builds, can be caused by a number of reasons. At the same time, the saddest thing is that the user, for his part, can influence the installation process at a minimum, he just needs not to disconnect the device and not disconnect it from the computer if the firmware is installed via iTunes.
But after the failure happened to the owner of the mobile device, you can perform a number of actions aimed at saving the gadget in distress. It is recommended to start with the simplest.
What to do if iPhone freezes while updating and force restart
We are considering a situation where the iPhone is frozen and the smartphone does not make any calls to action, such as the requirement to connect to iTunes. In cases where the image on the device screen froze, a banal forced reboot can help.
To do this, you need to simultaneously hold down the Home and Power buttons and hold them until the Apple logo appears on the screen. Depending on the severity of the failure, the frozen picture can be replaced by the same icon for connecting to iTunes and this means that the new version of iOS, unfortunately, could not be installed correctly.
What to do if iPhone freezes while updating restore smartphone via iTunes
If a forced restart did not help to fix the problem, or a notification appeared on the screen about the need to restore the smartphone via iTunes, we have no other choice but to connect the device to the computer for subsequent recovery.
The recovery process is straightforward:
Step 1. Connect your iPhone, iPad or iPod touch to your computer and launch iTunes
Step 2. If the device has not yet been entered into recovery mode, hold down the Home and Power buttons and hold them until the iTunes icon appears on the screen (as in the image below)
Step 3. Press the Update button, confirm the start of the operation and wait for it to finish
Important: If you update, you will try to reinstall iOS without losing data. If you choose to restore, then all content and settings will be erased.
Note: the process can take quite a long time, since initially iTunes will download the required version of iOS from Apple servers.
Once the restore process is complete, the latest available version of iOS will be installed on your iPhone, iPad or iPod touch.
How to troubleshoot?
In cases where the screen of the iPhone 5 does not respond to touch, then it does not necessarily need to be replaced. First, analyze the condition of the phone and make sure that there is no external damage. Eliminate the possibility of moisture ingress.
Try to lock and unlock your phone, for minor glitches it helps. If this does not work, then restart the device. To do this when the sensor does not work, you need to:
- Hold down the lock button.
- Even after the shutdown screen appears, keep holding it until the power is completely turned off.
If the button does not respond and the phone is frozen, then a complete reboot is required, for it:
- Hold down the lock button and “Home”, on new models where the “Home” key is missing, use the volume control.
- Hold down the keys for 20 seconds.
- Wait for the iPhone to clear the memory and reboot.
This is a tougher reboot.
Consequences of hard reset iPhone
If iPhone 7 does not respond to touch, then the hard reset described earlier is applied. In general, it will not bring any harm to the phone, but we note:
- With frequent use of this method, there is a risk of losing information from the phone’s memory;
- The phone’s RAM may also fail.
Therefore, you should not abuse this method.
Iphone screen not responding to touch: what to do
Reading time: 3 minutes
Apple users have a problem with the iPhone not responding to touch. What to do in such a situation and how to troubleshoot?
It is not uncommon for users to encounter a problem when the iPhone does not respond to touch. This can be caused by a variety of factors, from dust ingress to display breakage. In such a situation, you need to know what to do and how to fix the problem. Therefore, we will consider the main reasons for such a malfunction and how to solve them.
Why the iPhone does not respond to touch?
The cause of such a malfunction can be a large number of factors, the most common of which are:
- Display wear and tear.
- The phone could just freeze, in which case, not only does the iPhone not respond to the sensor, but nothing happens when the buttons are pressed.
- There was a failure in the system, which also leads to inoperability of the sensor.
- The gadget is overheated. In such a situation, part of the screen may not work or it may be all.
In such cases, various failures may appear, for example:
- The screen on the iPhone does not respond to touch partially or completely.
- Response to pressing is delayed.
- Incorrect sensor operation.
- Complete display failure.
Or other signs. If your iPhone 6 does not respond to touch, what to do in this situation?
What to do if these methods didn’t work?
There are several more ways you can try on your own and save your iPhone. In particular:
- The most simple, wait for it to discharge and turn off automatically, then try to charge and turn it on. This is a safe way that might help.
- Another option is to try to restore your phone using iTunes, in case you have a backup. To do this, connect your phone via USB to your computer, go to the program, click “Browse” and then “Restore iPhone”.
This will reset the settings and restore the system to the factory state. Please note that all files and data will be deleted. Therefore, it is worth making a backup and saving it.
And if after that nothing has changed and the iPhone screen is faulty, then the last option is to repair it. Contact the service center to diagnose the gadget and, if necessary, replace the display to restore your iPhone.