Iphone 6 Charge Indicator Yellow
The Smart Battery Case protects and charges the iPhone. Learn how to use your Smart Battery Case.
Charging Smart Battery Case
Before using the Smart Battery Case, update iOS to the latest version on iPhone. Before using the Smart Battery Case, make sure that it is charged.
- Connect one end of the Lightning to USB cable that came with the iPhone to the Lightning connector in the case.
- Plug the other end of the cable into Apple’s USB power adapter, and plug the adapter into an electrical outlet. For fast charging, use at least 18 Watt Apple USB-C power adapter.
- When the cover is charging, the yellow status indicator is on, and when it is fully charged, it is green.
Putting on and removing the cover
To put on the case, pull off the top edge and insert the iPhone inside. When the iPhone is in a charged Smart Battery Case, it charges automatically.
To remove the case, pull the top edge and slide the iPhone up. Move the phone towards the top edge, not toward you, otherwise the connector will be damaged.
Charge level check
When the iPhone is in the case, the charging status is displayed on the lock screen. The charging status is also displayed when the case is connected to the power source and disconnected from it. If you have already connected the iPhone to the case, you can see the charging status in the Notification Center on the iPhone.
Lock screen
Presentation Today. Charging Case and iPhone
- When the iPhone is in the case, connect the Lightning – USB cable from the iPhone kit to the Lightning connector on the case.
- Plug the other end of the cable into Apple’s USB power adapter, and plug the adapter into an electrical outlet. For fast charging, use at least 18 Watt Apple USB-C power adapter.
When the iPhone is not in the case, the green status indicator lights up if the case is fully charged, and yellow if it is charging.
If you have a Smart Battery Case for iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max or a Smart Battery Case for iPhone XS, iPhone XS Max or iPhone XR, you can charge the device wirelessly using Qi-style charging accessories.
The Smart Battery Case can also be charged when there is no iPhone in it.
Getting help
Follow these steps if the Smart Battery Case does not charge, charges slowly, does not charge the iPhone, or you cannot use any accessory when the iPhone is in the case.
If the Smart Battery Case is not charging or is charging slowly
Follow these steps. Try to charge the case after each of them.
- Disconnect the Lightning-USB cable from the power source, and then reconnect it to it.
- If the iPhone is in a case, remove the case. Then try charging the iPhone and case separately.
- If your iPhone has a tape, sticker, or label, remove it.
- Replace cover.
If you are charging the Smart Battery Case for iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max, iPhone XS, iPhone XS Max or iPhone XR using the Qi wireless charging plate, make sure there is nothing between the case and the plate. Position the case so that the Apple logo on its back is centered on the charging plate. Or position the iPhone as recommended by the manufacturer.
The iPhone and the Smart Battery Case together take longer to charge than the iPhone separately.
If iPhone is not charging
Follow these steps. Try to charge the case after each of them.
- Make sure your device is running the latest version of iOS.
- If accessories are connected to the case, unplug them.
- Restart your iPhone.
- Remove the case.
- Put the iPhone back in its case.
If you cannot use any accessory while the iPhone is in the Smart Battery Case
If you cannot use the Apple accessory or the accessory labeled Made for iPhone for the Smart Battery Case, follow these steps:
- Disconnect the accessory, and then reconnect.
- Restart your iPhone.
- Remove the iPhone from the case, then put the case back on it.
