Huawei P20 Pro notifications

The most common Huawei P20 Pro problems and how to solve them

Huawei P20 Pro notifications

If you manage to get one of them, Huawei P20 Pro will certainly impress. It has an attractive design, a long-lasting battery and, thanks to an unprecedented three lenses, one of the best cameras we have ever encountered. No matter how impressive this phone may be, it is not perfect, and we are not just saying that it is not for sale in the USA.

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Here we have collected for you some of the most common problems with the Huawei P20 Pro and offer workarounds and possible fixes to help you sort out your problems.

Glitch: the fingerprint sensor does not work

Quite a few people have found that the fingerprint sensor on their P20 Pro has stopped working. We saw topics about the issue in the XDA and Reddit developers forum, as well as elsewhere. For most people, this does not seem to respond, but others have also noticed that the sensor heats up and the fingerprint sensor options in the settings menu become unavailable.

  • Try to go to Settings Security privacy Fingerprint id. You will need to enter your PIN, and then you can try adding a new fingerprint.
  • If you cannot access the settings, try resetting to the factory settings, but first make sure that you back up everything because it will completely destroy your phone. After creating the backup, select “Settings” “System” “Reset” “Factory data recovery” “Reset Phone” “Reset phone.”
  • If the problem persists after a factory reset, it may be a hardware failure. You need to contact your operator, seller or Huawei to find out about the repair.

Problem: push notifications do not work

Some people have problems with push notifications, whether it is a new message from WhatsApp or an incoming email from Outlook that does not work properly. When the P20 Pro is in standby mode with the screen off, it seems that notifications stop and then they pop up when the phone is lifted and unlocked again. There is a thread on the XDA Developer Forum about this. This is probably due to the settings of your P20 Pro, and it is easy to fix.

Possible fixes:

  • To get started, go to “Settings” “Battery” “” (the gear icon at the top right) and make sure that “Enable Wi-Fi” is set to “Always” and that “Enable Mobile Data” is turned on.
  • Look in Settings Notification Applications Applications Settings Special access Ignore battery optimization and select any apps you are having problems with.
  • Select “Settings” “Battery” “Launch the application” and switch any applications with which you have problems to “Manual management”.
  • Look in Settings Wireless network Mobile data or Data usage and make sure the Data Warehouse is turned off.

Problem: random reboots

The XDA Developer Forum has a couple of threads that mention unforeseen reboots. For one person, this happened repeatedly in the Gallery application, but for others it seems more random when it happens. The P20 Pro shuts down suddenly and restarts for no apparent reason. This is a problem that we have seen from time to time on many different phones.

Possible fixes:

  • Try to clear the cache section to get started. Turn off the Huawei P20 Pro by holding down the power key and then pressing “Turn Off”. After it turns off, hold down the power and volume up buttons until the Huawei logo appears. Then release the power button, but keep holding the volume up key until you see the EMUI on the screen. You can use the volume down to highlight the Wipe cache section and the Power key to select it. When this is done, use Volume up to highlight Reboot system now, and press the Power button to select it.
  • If after this the problem with the reboot does not disappear, we can assume that the application or configuration is to blame. The easiest way to test this hypothesis is to reset the phone to factory settings. Back up first, then go to Settings “System” “Reset” “Reset to factory settings” “Reset Phone” “Reset phone.” When this is done, try setting up your phone as new instead of restoring the backup and see if the reboot problem returns. If this is not the case, then you can start reinstalling applications selectively, watching for a recurrence of the reboot problem.
  • If you perform a factory reset and install the Huawei P20 Pro as new, and it still unexpectedly reboots, then it’s time to contact Huawei, your operator, or your seller.

Problem: The battery runs out too quickly.

The battery life of the Huawei P20 Pro, whose 4000 mAh battery is particularly impressive. This should easily last for you one day. and there can be no talk of two full days between exercises. However, we saw topics on the XDA and Android Central developers’ forum about disappointing battery performance. The battery is big enough so you don’t have to worry about workarounds, but in any case we have a few suggestions. We also have an idea for a possible fix.


  • You can always go to the “Settings” menu “Battery” and turn on the power-saving mode or over-power-saving mode, but this will lead to lower background operations and lower performance.
  • You can save battery life by going to Settings Security Confidentiality Screen lock Passwords and switching Always display information is disabled.
  • You can also go to the “Settings” menu “Battery” to switch the dark colors of the interface.
  • Take a look at the “Settings” “Battery” “Launch the application” and think about setting some options to save energy.
  • Go to Settings Display and change the screen resolution from FHD to HD or set it to Smart.
  • Set the Sleep setting in Settings The display is as low as you can tolerate.

Potential fixes:

  • Back up first, then go to Settings “System” “Reset” “Reset to factory settings” “Reset Phone” “Reset phone.” If after a reset you restore the backup and the problem returns, try again to reset to the factory settings and set the phone as new. Perhaps the problem is with the configuration or application in the backup.

Glitch: sensory delay or delay

We saw a couple of posts, especially on the XDA Developer Forum, about delays or delays in the touch screen when people scroll or try to make small, precise movements on the screen.

Potential fixes:

  • Some users suggested switching to Settings “Smart help” Motion Control to disable features such as Smart Screenshot. Perhaps these gestures customize the reaction of the touch screen. You must also make sure that the Gloves mode is disabled in Settings. “Intellectual help.”
  • Some people say that updating the software fixed the problem for them. Check in Settings System System update Check for updates and see if a software update is available.


  • Try to go to “Settings” “Display” and change the screen resolution from FHD to HD to find out if it makes any difference.

Problem: Slow Charging

Huawei‘s SuperCharge system can drain the battery to zero in about 90 minutes, but some people have problems with fast charging speeds. There are several topics on this subject in the XDA Developer Forum.

Potential fixes:

  • Make sure that you are using the cable and charger that came with the Huawei P20 Pro and that it is connected to a working power outlet.
  • If your Huawei P20 Pro gets wet, it may limit the charging speed as a security measure. Let it dry a little or place it in a bowl of uncooked rice to draw out moisture, and then check again.
  • If the problem persists, contact Huawei, your service provider, or seller.

Problem: The microphone does not work properly

We saw how several people complained that the microphone did not work, so another person could not hear them during calls or sometimes when recording audio or messages. The XDA Developer Forum has topics on this topic.


  • While holding the power button, click Restart. This seems to work, at least temporarily, for most people. It’s possible that the problem is caused by using Private Space, using a USB-C headphone adapter or using Bluetooth for audio, so you may want to restart your computer after any of these steps.
  • If you have any applications that use a microphone, consider removing the microphone resolution or deleting them to see if this solves the problem. You can check through Settings Notification Applications Permissions.

Possible fix:

  • I hope this is just a software bug that will be fixed with an update. Check in Settings System System update Check for updates and see if a software update is available. You can also open the Play Store, tap the hamburger icon (three horizontal lines) in the upper left corner and tap My apps Games Update all.