How to do it by hand on Samsung

FAQ (Frequently Asked Questions)

I deleted the account. the phone was reset to factory settings. After that, languages ​​†‹вЂ‹ disappeared, including Russian and Ukrainian. How can I get them back?

Go to Settings Language and Input (respectively in English). If you can’t find the Russian language, look for the firmware for the Samsung Galaxy A5 on and update the device manually. How to do this, again, check the Galaxy A5 forum thread.

I did a factory reset of my Samsung Galaxy j6, now I can’t update Android. He dropped to 7.0. Very uncomfortable. How to return?

Try updating through Samsung Smart Switch. You cannot download directly on the Samsung website, however, on you can find firmware files and update the device manually.

Reset settings on Samsung Galaxy S8 phone. I restored my Google account after the reset, but I lost access to the Google Authenticator app.

For information on how to restore Google Authenticator, see the article:

If the instructions do not help, contact Support Google: Help Contact Google.

After the official update over the air, the phone on Android 8 became very discharged. especially after a reboot.

Leaving the old version of Android is unsafe and pointless. the phone will be vulnerable to most current viruses.

  • Pay attention to the information in the article, which lists the reasons for the rapid discharge of the battery.
  • Analyze through the Android settings which processes are consuming battery power: perhaps it is a virus or a poorly optimized application.

I changed my phone. On the former phone, I reset the settings and switched to a new one. When I entered my cloud on. there was not a single photo and video.

  • Check the contents of the Trash in the cloud
  • Next, go to the sync settings and check if it’s enabled.
  • It is also possible that the photos are stored on a PC. try copying them to the cloud.
  • If the photos were stored on a memory card, you can try to restore them using the Photorec program.

If I reset the settings to the factory settings, will I have a flash drive that is formatted only on my phone?

Yes, it will. If the flash drive is encrypted, then it can only be decrypted on your device. If we are talking about the file system of the SD card, then it can be selected in the application settings, for example, SD Formatter or in the standard formatter.

Preparing for a factory reset

Before doing a factory reset on your Samsung Galaxy, please back up any data that is important to you, because it will be erased.

Be sure to delete your Google user profile. otherwise, after a hard reset, the device will ask for a username-password. If you (or the new owner) are unable to enter them, the Android download will fail. How to do this, read the link:

As a last resort, you can unlock the device in the proprietary service “Samsung“, but you need to have documents with you that confirm that you are its buyer.

Factory reset via menu

Open the Android menu, and select “Settings”. “General”.

You need the option “Archive”, “Reset” or “Privacy”. the names are different, depending on the version of Android.

In the “Data Reset” section, click the “Reset” button to perform a Hard Reset.

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Your tablet / phone will restart automatically.

Everything, factory reset completed, data deleted.

Step by step Hard Reset on Samsung Galaxy phones

There are several ways to do a factory reset on Samsung.

How to safely factory reset Samsung Galaxy (hard reset)

Step-by-step instructions on how to hard reset on Samsung Galaxy mobile phones and tablets: J3, J5, J6, J7, S8, A5, DUOS, Galaxy Tab.

Resetting data, or hard reset. deleting the recorded data from the phone. All messages, contact phone numbers, photos, music, audio, mail settings are deleted. In this case, the tablet / phone “rolls back” to the factory (that is, the original) state.

Resetting the settings helps when problems arise that cannot be eliminated by other means, for example:

  • if no applications are installed,
  • the device does not work correctly,
  • there are errors in Android after flashing.

It makes sense to hard reset before selling or transferring to another user. This way you are guaranteed to delete all confidential data.

Factory reset via phone hardware keys

  • Android OS won’t start,
  • locked screen of Samsung device,
  • no access to settings.

So, in order to reset the settings without booting the Android OS,

  • Turn on your mobile device by pressing the hardware Power button. It is usually located on the side or top.
  • Press the Power, Home and Volume Up buttons at the same time. If there is no Home button, just hold down the other two buttons. If you have a Bixby button, you also need to press it.
  • Release the Power button as soon as Samsung Galaxy appears on the device screen
  • Hold the rest of the buttons for another 15 seconds until Recovery appears.
  • If there is no Recovery label, repeat the previous steps, holding the buttons for a longer time.
  • Use the Volume Down button to navigate the menus. Find Factory Reset.
  • Click on Factory Reset by pressing the power button.
  • Press the volume down key to confirm the deletion (Yes).
  • Pressing Power, restart the device.

After these steps, the data will be reset to Samsung.

Locking the phone after Hard Reset: what to do

Starting with Android 5.1, theft protection. Google FRP is activated on Samsung mobile devices. It works as follows:. when you perform a data reset, without first deleting your Google account, the device is locked.

Let’s say you rolled back the phone to the factory settings, forgot to delete the account data. and when you turn it on, the phone asks for the login data that was entered before the reset. In this case, there are two solutions:

  • Enter the correct username / password to log into your account
  • Contact the service with documents confirming that you bought the device.

In the absence of a coupon, check, agreement, you will be denied unblocking. Therefore, be careful and strictly follow the instructions when performing a hard reset.

Question answer

Dropped data on Samsung j3 2017 SD card was encrypted. Can you recover data to decrypt SD card? Or maybe there is another way.

Is it possible to recover photos from protected folder in Samsung Galaxy A5 2017? After a factory reset, they disappeared.

Samsung G350E has been reset to factory settings. Gone are the photos and phone numbers from the internal memory of the phone. Can they be restored and how? Everything remains on the SD card. Didn’t save anything on the internet.

Could you tell me. Such a problem. I handed over the phone for firmware. They put the Recovery program on me, I didn’t know about it right away. After a while, the phone began to slow down and I reset it to the factory settings, or rather tried to reset it. Now, when turned on, this program appeared and does not let me go further. Can I do something with it myself or just contact the master? I looked at the firmware on the Internet, honestly, I did not figure it out myself. Motorola G4 phone

Hello computer geniuses. Help me. The model of my phone, Samsung C8, really needs to restore photos and videos of everything I did from this phone. I recently, with the phone turned off, went into the Android program and pressed the reset button, reset the phone to factory settings. then I restored my account and all the programs that I needed.

Is it possible to somehow return these photos and videos that have been deleted from the phone? By the way, I also had photos that were important only to me in a protected folder. the program itself is installed but the photo and video are removed. But I remind you all these shots were once taken with the same phone. I hope for your understanding and look forward to your ANSWER.

I reset the settings on Samsung bodies. But when you turn on the bodies, I connected to Wi-Fi on other Samsung bodies, connected, but the Internet does not work. No connection comes out. I tried to connect to another phone. The same. What to do, please tell me?

I reset my sister’s phone. Samsung galaxy j5 and here’s the problem, it can’t login to account. She simply does not remember the data. What I just didn’t do The phone is already a brick or, can I still do something? Thanks in advance.

Did a hard reset, the tablet turned on and when setting up Wi-Fi, an error appears. the Settings application is stopped. Samsung Galaxy Tab 3, thanks in advance!)

Hello, after a factory reset on an Android phone (Samsung Duos), all progress in all Play Store applications has disappeared, how to get it back?

A friend wanted to joke with me and reset all the settings, now the phone writes to me: the default settings are restored on the device. To continue, log into the Google account that was synchronized with him. What to do I do not remember the account is not the name is not the password?

I found a smartphone, made a hard reset with the volume and power buttons, with the help of a special program, I reset all settings including Google Account, again hard reset, turned it off, turned it on, tried to register for myself it works without problems!!

Question: Can the owner find his phone?

After restoring and resetting the settings, the game was deleted, I downloaded it again on the Play Store, but the game starts over. How to bring the game back to the level it was?

After resetting the settings, I now need to give permissions, but writes “Go to applications, and then to settings.” But in the end, there is not a single application on which I want to give permission.

After a hard reset, application recovery starts, but I don’t need it. How to get rid of recovery. Phone hacked, trying to get rid of viruses. No buttons to skip recovery.

A touchwiz window popped up on my Samsung Galaxy J5 phone. The phone numbers were in the phone’s memory. We reset to factory settings, the old contacts remained that were on the backup until 2017, and the new ones were erased! It is possible to restore them?

I did a factory reset on a Samsung Galaxy tab 4 T-235 device and for the fact that the application was writing the google play service was stopped. And I did a reset and everything went well, I chose the language well, connected it to wi-fi and wrote what I needed in the “Name” section. but I click Next, no reaction. Already the day has passed and it’s worth it. What to do.

I reset everything to factory settings, all backups were disabled. Is it possible to recover SMS correspondence on Samsung a6. I hope there will be an answer. No)


After a factory reset in Galaxy J3 recovery, something went wrong. Hangs on the logo, after re-removing the battery, it goes into recovery, but when it is reset and confirmed with the ON button, it goes into FASTBOOT AS. Android Galaxy J3.

Good day! In the warranty service, I was reset to the factory settings, I did not know that I needed to know the passwords for logging into google, can I somehow reset the old settings in google, in a word, I can put the BQ-4072 into working condition?

Hello, after transferring a photo from an old phone to a new one via NFC, I reset the old phone, but for some reason the photos and videos disappeared from the new phone too

I removed the SD card and SIM card from the phone (Samsung a3 2016 SM-A310F) did a data reset after factory reset. Put the SD card back and write (Decryption of this SD card is not possible because encryption was carried out on another device. Decryption is possible only on the device on which encryption was carried out. Decrypt the SD card on such a device, then insert it into this device and try again.) Very personal and important information on the SD card. Thanks a lot in advance.

Hello, my Samsung Galaxy DUOS phone has turned off, I had to do a factory reset, is there a chance now to restore my files? I tried it through Rekuva on my computer, but this program does not see my phone, maybe I can somehow try it through a mobile application, but so that it does not affect the phone’s warranty

After resetting the settings, I turned on the phone, everything went well, but then it only showed a panel that shows the battery, time, Wi-Fi, etc. The rest of the screen is gray (lit). I can turn it off and on without any problem, it doesn’t help. Thanks in advance

Second way

This method is suitable for models with a mechanical Home button (bottom center).

To take a screenshot, simultaneously press and hold the Home and Power buttons for one or two seconds.

If no way works

If you can’t take a screenshot, try holding the buttons longer. Do not forget: the buttons must be pressed simultaneously. If you take a screenshot for the first time, it can only work from the third or fourth time.

  • The smartphone or tablet was made by another manufacturer. To find out how to take a screenshot, contact your device manufacturer for help;
  • Non-original firmware is installed on the smartphone or tablet. To take screenshots, contact Samsung Service Center to change the firmware.
  • This device is a fake. Many functions of original devices do not work on fakes.

Third way

In addition to the first two methods, you can take a screenshot with your palm, but this function is not available on all devices. For more information, see the article “How to take a screenshot with the palm of your hand“.

How to take a screenshot of the screen on a Samsung Galaxy smartphone or tablet

How to know if a screenshot has been taken

A special icon will appear in the upper left corner of the screen.

Screenshot Galaxy S20 using smart capture / screenshot toolbar

The next thing to know about taking screenshots on the Galaxy S20 (and older models). it’s a smart grip. now called the Screenshot Toolbar. will do a lot more for you. It’s something pretty unique to Samsung and lets you instantly do something with your screenshot instead of opening it in the gallery app.

  • Make sure Smart Capture is enabled in Advanced Capture & Screen Recording settings (it will be enabled by default)
  • When you take a screenshot (using buttons or swiping with your palm, below), you get additional options at the bottom of the page in the form of a banner (as shown above). You can draw, crop, or share, but the most useful is the scroll capture, marked with downward pointing arrows.
  • Capture scrolling by touch to include parts of the display that you can see, for example, on a long web page. this is really useful.

How to enable One-handed mode on Samsung Phone

Take a screenshot on Samsung Galaxy S7 (Edge) and S8 (Plus) and Note 4

Samsung‘s latest models offer two ways to do this. The first one is the keyboard shortcut. The second is the appropriate touch on the screen. All screenshots taken this way can be found in the Screenshots folder in the image gallery.

It doesn’t matter if you are using the first version of Edge (S7) or Plus (S8), both methods of saving images work.

Screen capture on Galaxy S7 using buttons: press the Power and Home buttons at the same time (return to the previous menu) until the screen lights up for a short time.

Screenshot on Galaxy S7 using gestures: Go to Settings & Device under Motions & Gestures, make sure Capture is active. Now just swipe your hand over the screen from left to right to take a snapshot of the image.

Screen capture on Galaxy S8 using buttons: Press and hold the Power and Volume Down buttons. When the screen blinks once, took a screenshot.

Screenshot on Galaxy S8 using gestures: Hold your finger or palm on the left frame of your phone and then swipe right. You must have the gesture option enabled in the advanced settings of your phone.

Screenshots in Galaxy Note 4 using the buttons: the main Home button and Power / Lock pressed will make the screen blink once for a second, informing that the screenshot has been saved in the phone’s memory gallery.

Screenshots on Galaxy Note 4 using gesture: If you want to take a screenshot using a gesture, swipe your hand over the screen from left to right, or vice versa, making sure that the corresponding option is enabled in the smartphone settings menu.

Screenshots on Samsung Galaxy J3, J5 and J7

The listed models of Samsung smartphones can take a screenshot. As with the more expensive models, the pictures are saved in the same place in the gallery. It is worth noting that if the J5 and J7 models allow you to take images with gestures, which is not possible, in the case of J3, where only key combinations are useful.

Screenshot in Samsung J3 using the buttons: press the “Home” (return to the previous menu) and power (Power) button simultaneously, and when the screen flashes for a moment, the picture will be taken.

Screenshot in Samsung J5 using buttons: just like in the previous case, just press the two indicated buttons at the same time to take a screenshot.

Screenshot on Samsung J5 using gestures: first make sure that the gesture support function has been activated. You will find it in the Settings menu and then in Motions and Gestures. Since then, by moving your palms over the screen, you can take screenshots.

Screenshot in Samsung J7 using buttons: Compared to other Samsung smartphones, in the case of the J7, holding down the Home and Power buttons should last a little longer, even up to two seconds. When the screen blinks for a moment, a screenshot has been taken.

Screenshot on Samsung J7 using gestures: In the Motions and gestures menu in Phone Settings, make sure the corresponding gesture feature is enabled. Then you can move your hand from right to left or vice versa above the phone screen to take a screenshot.

Screenshots on Samsung Galaxy A3 and A5

Smaller Samsung phones have a screenshot function that is saved in the snapshot folder of the main gallery. Since the A3 model supports gestures, in the case of the A5, we are left with the classic creation of screenshots using the physical keys.

Screenshot on Samsung A3 using buttons: a screen shot is taken by simultaneously pressing the Power button and the key on the front of the phone (Home) when we return to the main menu. When the screen blinks once for a second, a screenshot will be taken and placed in the gallery.

Screenshot on Samsung A5 using the keys: just like in the previous example, here it is also enough to press the Power and Home buttons at the same time.

Screenshot on Samsung A5 using gestures: Make sure Palm Screenshot is turned on. You will find it in the Settings menu, and then Gestures and movements. If active, simply move your left or right hand to the opposite side above the screen. It should be noted that this model copes much worse with this function, in contrast to the “S” models, therefore we recommend using key combinations.

How to take a screenshot on Samsung (Samsung)

We play on consoles, computers, as well as tablets and mobile phones. What if we want to take a photo of ourselves with a record high result or show it off to friends? The function of creating a screenshot of the screen comes to the rescue, i.e. a screenshot.

Modern smartphones offer several ways to capture images from the phone screen. In this article, we will show you how to do it in the case of the most popular Samsung models.

Screenshots on Samsung Galaxy S4, S5 and S6

Older Samsung smartphones also take screenshots. Of the listed, only the S4 does not support the function using gestures, the rest do very well. You must have the Drag and Drop to grip feature enabled, which you will find in the Settings menu, and then Motions and Gestures.

Screen capture on Galaxy S4 using keys: press the Power and Home keys at the same time (return to the previous menu) until the screen briefly lights up.

Screenshot on Galaxy S5 using buttons: simultaneously holding down the Power button and the Return (Home) button will take a screenshot. Informs you about this LED flashing in the smartphone body.

Screenshot on Galaxy S5 using gestures: When you noticed a glint when moving your palm over the screen from left to right, or vice versa, a screenshot was taken. This gesture must be previously unlocked in the Gestures and movements menu in the Phone Settings.

Screenshot on Samsung S6 using the buttons: press the Home and Power buttons simultaneously, that is, return to the menu and power, or lock the phone, when the screen lights up for a moment, the picture will be taken.

Screenshot on Samsung S6 using gestures: In the Motions and gestures menu in Phone settings, enable the function responsible for gestures. Then you can move your hand from right to left or vice versa above the phone screen to take a screenshot.

Starting the program by pressing the buttons

You can take a screenshot on the Samsung Galaxy by pressing the buttons on all models. The only difference is the key combination that you need to use. The design of the device provides two ways to activate the program: pressing or pressing.

AZ Screen Recorder

An app built for Android 5 and up. Allows you not only to make screenshots, but also to record, edit videos (including game excerpts, trading platforms, etc.). The sequence of preparing the application for work, performing screenshots:

  • download and install AZ SR;
  • out of 5 new icons that appeared on the display, select the settings icon (gear), open the section, define the form parameters, the size of the buttons, the appearance of pop-up windows, the storage location for screenshots;
  • return to the main menu of the program, select the desired image, press the “camera” icon.

AZ Screen Recorder settings make it possible to take a screenshot by shaking the body of the smartphone.

What to do if keystrokes didn’t work

If you did not succeed in taking a screenshot of the screen with the standard key combination, the problem is either the hold time (too short or long interval), asynchronous pressing. It is necessary to use the standard method 3-4 times, perhaps it will work. If nothing works, then:

  • the matter is in the firmware: either an outdated version or an unlicensed one, only a specialist of the company service can solve the problem;
  • the problem is in the device: either it’s not “Samsung” (the smartphone is released by another manufacturer, the sequence of actions is different), or a cheap fake is hiding under the name Samsung Galaxy.

If the phone is exactly Samsung, the firmware is proprietary, but nothing comes out with the keys, you can take screenshots through the program icon on the display. By pressing the icon, the program is activated, gives step-by-step instructions.

Shot with the edge of the palm

Taking a screenshot with a gesture is easier than using buttons:

  • the desired image is moved to the center of the screen;
  • hold with the edge of the palm (slightly pressing it against the display) from right to left or left to right.

The direction of movement in some models can be selected, in some it is set by default from left to right.

Swipe activation

How to take a screenshot on a specific Samsung Galaxy model is written in the instructions. If the user manual is too lazy to open or it has not survived, then the simplest way to activate the “swipe”:

  • for “Android 6.х” and earlier: folder “Settings” → “Movements” → “Screen capture with palm” (the option should become active);
  • for “Android 7.x” and earlier: folder “Settings” → “Advanced options” → activate “swipe”.

Sometimes the function is active by default, you can take pictures immediately, without additional settings.

Method two. with the volume control and the power button

The second step-by-step guide is suitable for gadgets released after 2017, starting with the Samsung Galaxy S8 phone model:

  • you need to simultaneously press the volume control keys and turn off the device;
  • release immediately or hold for 1-2 seconds.

Which action will work depends on the model, you can try first just to press, then press and hold.

How to take a screenshot with Bixby

The advantage of using Bixby is that you can do without gestures, keystrokes and the like. Necessary:

  • transfer the assistant to an active state (for this there is a special application launch button);
  • select the desired picture;
  • give a voice command “Take a screenshot”.

Bixby itself activates the necessary programs, saves the picture in the “Gallery” or “My files”.

How to take a screenshot on Samsung. How to take a screenshot of Samsung Galaxy and other Samsung droids. Screenshots Samsung.

Let’s see how to take a screenshot on Samsung. For those who do not know what Screenshots is and how it is done, we will try to briefly explain. The screenshot function allows you to save in the form of pictures everything that is displayed on the screen of a phone, phone, droid, iPhone, tablet, computer and other devices. You can also announce that when making a screen, we are photographing the screen of a phone, computer, tablet. Naturally, we do not use a camera for this, this function is provided on most devices, and for some devices, you can install additional applications and programs to take a screenshot. To save a screenshot, you need to press a couple of keys on the phone, and on a PC, you also need to press certain keys on the keyboard. I hope you have learned at least a little what a screenshot is and how it is done.

Now let’s see how to take a screenshot on Samsung Galaxy and other Samsung phones on a droid. There are three options that allow you to save a screenshot on Samsung, below you can see all three methods and test which method is suitable for taking a screenshot on your Samsung droid. a large request that you write below in the Комментарии и мнения владельцев which of the 3 options came to your device, please indicate the model of your Samsung droid so that other users will also have the necessary information from you on the site.

The first method, to take a screenshot on Samsung, press the “Home” key which is located at the bottom of the screen in the center and the “Power” (lock) key immediately for a couple of seconds. If everything went well, you will see a notification on the screen that the screenshot has been saved. Screenshots made by Samsung can be viewed in the gallery or open the Pictures / ScreenCapture pack or the Pictures / Screenshots folder and find a screenshot in it.

The second method just as easily allows you to save a screenshot of the Samsung screen, for this you need to press two keys at once, the “volume down” key and the “lock” (on / off) key and hold for a couple of seconds. If you successfully take a photo from Samsung screen, you will see a notification about saving the screenshot. As in the first version, the screenshot taken on the Samsung Galaxy can be seen in the gallery or open the Pictures / ScreenCapture pack or the Pictures / Screenshots folder.

If none of the above methods worked for you, then try the 3rd option. To take a screenshot on your Samsung phone, press and hold the home key and the back key for a couple of seconds. Both of these keys are located under the screen, basically this method of taking a Samsung screenshot is used on Android 2.3. You probably already understand where the screenshot is saved on Samsung, the screenshot is located in the Pictures / ScreenCapture folder or in the Pictures / Screenshots folder, you can also look at the screen in the gallery.