How to do a full phone reset

How to do a factory reset on Android

In articles about solving problems with Android phones it’s often recommended to do a factory reset, or a so-called “Hard reset”. This procedure does help solve many problems, although it has some side effects. In this article we will tell you what a reset is, why you need it and how to do a reset on your Android phone.

Reset” or “Hard reset” is a factory reset of your phone. During this procedure all user-installed non-standard programs, all user data and files (including photos, videos, contacts list, etc.) are deleted from the device. д.) and the Android operating system is reset to defaults. So you reset the device to zero and get the same condition as it was at the moment of purchase.

Factory reset is available as a separate function in Android settings. You can also perform a factory reset through “Recovery mode”.

User data

Because a factory reset causes deletion of user data, you must take care of it beforehand. Before resetting, be sure to copy photos, videos, and other important files stored on your smartphone to your computer.

Also before resetting, it is desirable to check what Google account is used to synchronize your contact list. To do this, open the “Settings” application and go to “Users and accounts”.

Here you’ll be able to see your account login and check whether synchronization of contacts is enabled. Make sure you remember your password for the account, because you’ll need to enter it again. If there are any problems with the account or synchronization, it is desirable to make a backup copy of contacts list and copy it to your computer. This can be done using the “Contacts” application.

SD cards

Resetting only affects the internal, built-in memory of the device. If you have any cards attached to your device, the information on them will be left intact. Encrypted cards are an exception. Because of loss of keys, their contents will be inaccessible after a reset.

Custom firmware

Factory reset will not return your device to its original appearance if you have installed “custom” firmware. In this case the reset will delete all the programs and files from the device, but the original firmware from the manufacturer will not be restored. Instead you will get a clean system with your “custom” firmware.

Battery charge

Another important thing to check before starting the reset is the battery level. The reason is that the process of resetting takes quite a long time (up to 1 hour) and puts a significant load on the device. In doing so, it is important not to let your smartphone run out of power and shut down right during the reset. So be sure to charge the device battery to 100% before starting the procedure.

A backup copy is required before performing a reset

Before you do a factory reset of your Samsung Galaxy, make a backup of all your important data, because it will be erased. Apps, photos and videos, music, all settings. system and installed programs. will be deleted.

How to back up all important data? On your Samsung phone the Samsung Cloud service is designed for this.

Your backup will be uploaded to the cloud and available as soon as you enter the username and password needed to sign in to the Samsung Cloud. This can be done actually after resetting the phone.

Reset using hardware keys

Depending on the current state of the device, you may need to perform a general reset using the hardware keys on your smartphone. If your device freezes on the logo on loading, or immediately after loading the system has problems moving through the menu items, popping up endlessly with errors and complete failure of the capacitive screen to work properly, this reset option. is what you need.

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Press and hold the power key until the smartphone completely shuts down.


  • Volume up key Volume down key Power key.
  • Press and hold the power key until you feel a vibration. Press volume up key several times.
  • Volume up key Power key.


  • Volume up key Power key. Press and hold for 10 seconds.
  • Press the Volume key in the middle of the Power key. Hold for 10 seconds. After the logo appears, release the power key (hold down the volume key). After the “robot with gears” picture appears, move your finger from the center of the volume key to the volume up key. Release the key when the green boot status bar appears.

Volume down key Power key. After the logo appears, release the two buttons for 1 second and then press them again. Hold down until you enter Recovery mode.


  • Volume key Power key.
  • Plug in the device and wait for the green power LED to turn on. Find the hole with the Reset key recessed and use a paperclip to press it. As soon as the screen lights up, press the power key for a few seconds. Release the power key and press the Volume Up Key repeatedly.

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  • Volume up key Power key. Release the power key as soon as the logo appears, but continue to hold the volume key.

In case menu Recovery does not respond to your fingers, use volume up/down keys (up/down respectively) to navigate items. Press Power button once to confirm selection of any menu item.

Select “Wipe data / factory reset” to reset your smartphone to factory settings.

In the menu that appears agree with erasing data by pressing power key again.

At that moment we start deleting all data from the smartphone and reset it to factory settings. After the reset is complete, select Reboot System.

Once the smartphone reboots, you get a completely “clean” device with factory settings and no personal data.

Perform Hard Reset from Fastboot mode

You can clear the Android device’s internal memory with the Fastboot utility for PC, when the device is booted in the eponymous mode (if available on the smartphone). How to install and run the program as well as the ADB and USB drivers is explained in the new FAQ. On devices like Nexus, Pixel, Huawei, HTC, Sony, Motorola, the latest LG, you must first unlock the bootloader:

  • On Nexus. use the command fastboot oem unlock
  • On Nexus 5X, 6P and Pixel. activate “OEM unlock” option in “For developer” settings, apply fastboot flashing unlock command
  • For the rest you will additionally need to get the individual code from the manufacturer’s website

(!) The Bootloader is unlocked via Fastboot and immediately makes Wipe. To reset the phone further you only need to follow the instructions.

Turn the device into Fastboot mode. There are 2 ways:

First. Turn the smartphone off. Then press and hold the “ON” volume down buttons until Fastboot mode appears. This combination of keys may vary depending on the manufacturer.

Second. Take a close look at how to work with ADB and Fastboot, there is a link to the article above. Connect the phone to your PC with USB debugging enabled (see “Connecting the phone to a PC” on page 66). instructions). Then enter the ADB command through the command line (or PowerShell in Windows 10) running as administrator and press “Enter”:

For Windows PowerShell to run this command, add at the beginning:

Device is booted in flash mode. To erase the data, all you need to do is to run one of the commands (don’t forget to add.\ PowerShell):

To reset your device, use:

How to do Hard Reset on Android OS

Hard Reset (hardware reset, hard reset). restarts the device, which restores the factory default system settings and deletes all user information, including installed programs, contacts and SMS. Deleted information cannot be restored after this procedure, so it is recommended to save all important data before resetting.

Important! Data from memory cards, SIM card, internal memory of the phone is not deleted (from the internal memory and memory card data can be deleted during a software reset by selecting the appropriate menu item).

Hard Reset is used as a measure of last resort in case of errors and crashes, when other methods cannot eliminate the failure. The more complex is the device, the more probable is the occurrence of various problems during the operation: multiple installation and reinstallation of programs, clogging of memory with different files, etc.д. and finding the exact cause of the malfunction is usually impossible. The device may become unstable, slow down or even not turn on at all. Hard Reset will return the device to its original state, cancelling any actions with it.

tab “Accounts” (or “Personal Data”) and select “Backup & Reset” (or “Restore & Reset”).

If the device does not turn on, you can try to resuscitate it with a hardware reset. The procedure is generally standard. On the body of the device there are mechanical buttons that are pressed in a certain combination, which allows you to enter the Android system recovery menu and perform a reset.

Smartphones:1. Turn off your device. Then press and hold the power and volume up key2. After the menu appears, press the Volume Up Key to select Recovery Mode and press the Volume Down Key3. After the Android image with a red triangle appears, press the power button4. Then press Volume Down to select Wipe data/factory reset and press Volume Up. Select Yes

Tablets:1. Turn off the device. Move the screen lock lever to the left position 2. Press the Volume Up Button and Power Button simultaneously 3. After the device vibrates, move the locking lever to the right and left until the display shows two lines [i]Erasing Userdata and Erasing Cache[/i] (Continue to hold the volume button) 4. In the left upper corner you will see the lines to start formatting

Smartphones:1. Turn off your device. Press Volume Up and Power Button at the same time until corresponding indication appears on the screen 2. Press Volume button to select Wipe data/factory reset and press Power button3. Press Volume button to select YES and confirm with the Power button

All devices:1. Turn the phone off. After that press and hold down the volume down button and at the same time press the power button for 3 seconds2. Release the power button and hold down the volume down key until the menu 3. Press Volume button to select Enter recovery mode4. In the menu that appears select Wipe data/Factory reset and confirm your selection with Yes. Delete all data5. After resetting press Reboot now

Reset your phone through settings

If there is nothing left on your phone and you have saved everything on your computer, external storage media, or the cloud, it’s time to. To do this open “Settings” and find the “System” or “System and update” section. Now look for the “Reset” section and choose the type of reset we want. You can reset just the network settings, phone settings, or completely reset the device to factory defaults. This is the preferred option if you really want to make your smartphone work better or reset it before selling.

Sometimes the “Reset” section is easier to find through a search, as some shells put it in “Security” or in “About Phone“. So just type the word “reset” into the settings search bar and you get to the right section.

When you select the right reset option, you will be asked several times to confirm that you understand what you are doing. Eventually your smartphone will reset and reboot on its own. When it comes back on, you’ll have your device back the way it was when you bought it.

How to do a factory reset (Hard reset) on Android

Often in our instructions and tips we advise to reset Android to factory settings, in other words to do a Hard Reset, as a solution to various problems. But be aware that this process will remove from your device the following data: all installed programs and games, contacts from your address book, as well as all user information (accounts). It is noteworthy that the data located on the memory card will not be touched.

After you reset your Android device to factory settings, it will be the same as it was when you bought it in the store. There is nothing difficult about it, you just need to follow the instructions. There are three main ways to do Hard Reset.

How to reset Android to factory settings: the way

So, this method will be relevant for those users whose device doesn’t turn on or hangs on the company logo when turning on, as well as if you noticed a strong lags or even forgot the lock key and password. In other words, if you do not feel comfortable with your smartphone or tablet, then this instruction will be interesting for you.

Switching off the device completely (all the buttons and the screen should go out). This is necessary in order to enter Recovery mode. It is necessary to press and hold some combination of keys at the same time. Different combinations will work for different devices:

  • Volume Down and Power button (the most common combination);
  • On some LG models. Same as #1 (Power Button Volume Up), but once you see the LG Logo, release and press the Power Button again.
  • Volume Up button, Volume Down button and Power button;
  • Power button (Power), Home button (Home) and Volume Up button (Volume Up);
  • Volume up button (Volume Up) and Power button (Power);
  • Volume up button (Volume Up) and volume down button (Volume Down).

These combinations of keys must be pressed and held until your device goes into Recovery mode.

To navigate through the Recovery menu, use the volume buttons (if you have a touch Recovery, the control is standard), and to confirm the selection, use the power button or the context menu.

The next step. which should be performed is to find the item “wipe data/factory reset” (either “Clear eMMC” or Clear Flash), select it, and then click “yes. delete all user data”. When the process of deleting all the data is completed, select “Reboot System”.

Names of items may differ, but not the essence, so the process of resetting Android to factory settings is almost the same on all devices.

How to reset Android to factory settings: method

So, the following two ways of resetting to factory settings are suitable for those users who can enter the system, go to “Settings” or get to “Dialer” (dialer).

For Android 4 devices.0 and above we need to go to Menu. Settings. and select the item Restore and reset. Then you need to go down to the very bottom and click on “Reset Settings”.

After that the system will inform us that all the data stored in memory will be deleted. At the very bottom will be the item “Reset phone settings”, click on it.

After that the system will once again “ask” you if we want to delete all personal information and downloaded applications without the possibility of recovery, click “Erase all”. Next, the process of deleting data will occur, and the device will reboot.

On some devices, the names of the items are different, but the process of resetting to factory settings is completely similar.

How to reset Android to factory settings: method

And the last method, which is the easiest and does not require finding the reset points. Go to the dialer and dial one of the codes: 27673855#, ##7780### or ##7378423##. After that the process of resetting the data will begin, and all information will be deleted.

This completes the factory reset process, there is nothing complicated about it. The main thing is be aware that all data from the device will be deleted and you will not be able to restore them.

If you still have questions about this topic, don’t hesitate to contact our IT experts. They are always happy to help you 24/7.

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How to do a factory reset on Android via buttons?

The need to do a data reset on your smartphone using mechanical keys usually arises when the touch screen stops responding to taps. If the problem is related to the software, a data reset can help solve the problem.

Press the key to turn off the device until a window appears on the screen with the choice of further action. Select “Power Off.

After turning off your smartphone, press and hold the volume up key, then press the power key. Once the screen turns on, take your finger off the power button, but hold down the volume key.

On some devices, the option of pressing the power and volume keys works.

And on previous Samsung models you need to press the three buttons: power, home and volume up.

If everything is done correctly, the recovery menu opens. It looks different, but the menu navigation is usually done with the soft keys. Select Wipe data/factory reset.

Confirm action. Remember that all data will be deleted, so it’s a good idea to have a backup.

After the reset, select Reboot sytem now.

Your smartphone will reboot normally. You’ll be prompted to reconfigure it.