How to connect the SIM card in your phone

Frequently Asked Questions

We provide 4G/LTE access in all available locations in Europe. If 4G/LTE network is not available, you will be connected to 3G. You get access to 4G in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France (metropolitan), Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

The Orange Holiday offer is valid in the following countries: Andorra, Azores, Aland Islands, Germany, Austria, Balearic Islands, Belgium, Canary Islands, Cyprus, Coe, Crete, Cyclades Islands, Croatia, Denmark, Spain, Estonia, Faroe Islands, Finland, France (metropolitan), Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Isle of Man, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Sardinia, Sicily, Slovakia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

Dial (or 00) and the country code, then the number you wish to call. For example, to call Spain, dial 34 (Spanish area code) and the number you wish to call.

Yes, the Orange Holiday SIM card can be used as a mobile Wi-Fi hotspot, as well as in tablets?

Yes, you can share your connection with other devices. Go to “Settings” and activate “Personal Hotspot

Orange mobile network is activated immediately after installing the Orange SIM card.

If the network is not working properly, please follow the steps below:

Step 1: Remember to turn on mobile data transfer on your phone.

Your balance is valid for 14 days after activating your Orange Holiday prepaid SIM card. Nevertheless, after registration, the number will be valid for 6 months. With every top up, your number will be prolonged for 6 months. Your phone number will be saved for this period.

To use the Orange Holiday SIM card, you have to unblock your phone.

Call your mobile operator’s support On computer

• On iPhone: Via iTunes
• Open iTunes on your computer
• Restore iPhone
• Save the settings and confirm the restore of the settings
• Enter your PIN and your phone will be unlocked For Android: Download Android Data Recovery to your computer

• Go to Unlock Android SIM-card
• Follow unlock instructions
• Wait until the unblocking procedure is completed

You can contact our support team. they are available 24 hours a day, 7 days a week.

In case of delivery problems call 1 6465862166In case of network, activation problems, etc. д. Call 33 969363900

If the settings are not set automatically by your phone enter APN settings:Access point name (or APN): orangeUser name: orangePassword: orange

Remove your local SIM card and insert a prepaid SIM card, or manually select which SIM card you want to use.

Go to “Settings”. “SIM card management”. “SIM card information”. select the required SIM card and press “YES” or “NO

You might be receiving universal messages from Orange. Note: this does not mean that you can use this offer outside of Europe. it will not be valid.

If you’ve topped up your Orange Holiday account before and want to do another top up: the funds will be accumulated for the same type of top up.

For example, if you’ve used up all your mobile data, but you still have 60 min. calls, 500 SMS, and you decide to top up your Orange Holiday account. You will have 120 min. calls, 1000 SMS and 5 GB Internet.

The Orange Holiday top up will be accumulated for the next top up with an amount of 20€, the Internet top up of 3GB 25€ will be accumulated for the next top up of 3GB 25€ and the top up of 1GB 10€ will be accumulated for the next top up of 1GB 10€.

Greeting from Orange.A welcome text from Orange with your number.

SMS activation. SMS with the initial validity of your balance. You will have 14 days to use the offer.

Registration SMS. SMS sent every two days, reminding you to send us your ID details (see “Our account”). section below: “How to register my phone number?”).

SMS about the validity of your number. one week before your number expires, you will receive an SMS.

SMS about your balance usage. SMS with the used balance (sent when you use 50%, 80% and 100% of your balance).

SMS about expiry of balance. at the end of the balance you will receive an SMS from Orange. Dial #123# for more details. If you wish to continue using your Orange Holiday number, top up your account.”

The Orange Holiday SIM-card has a triple format (in standard, micro and nano size) and is compatible with any device.

Types of SIM cards

Let’s start with the fact that SIM-card is a special identification number of the operator’s subscriber. A lot of time has passed since the first elements appeared, so there is no way to install the old “card” into the tray of a modern smartphone (more on Wikipedia). All this is due to the fact that the manufacturers are trying to make the device as thin as possible and fit into it every year more and more new elements. For clarity and general information, let’s look at the main types of SIM:

• Full-size. Used in push-button phones and the first smartphones. Currently not used at all and not offered by telecom operators.
• Micro-SIM. The second largest card, which is still installed in many mobile devices. It supports 3G and LTE which is an advantage. But you can’t put it in your Realme phone either.
• Nano-SIM. The most modern format. All newer devices support this card. In appearance it somewhat resembles the previous generation, but without the plastic edges.

You can only insert the Nano-SIM card into the phone Realmi. To get it you should personally visit the office of the mobile operator or order a courier delivery. There is usually no charge for reissuing.

How to use SIM card when you change phones

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The SIM card allows phones to connect to GSM networks. If you insert your SIM card into another phone, you can continue to use it. Similarly, you can insert a different SIM card into your phone, which comes in handy when you travel. If you’re changing phones, make sure it can work with your carrier’s SIM card.

Open contact list on your old phone. It is possible to copy all contacts to the SIM card, but this is not always the most convenient option. This method comes in handy if you’re switching to a simple phone, but in the case of a smartphone, contacts are synced to your Google account or Apple ID.

• You can cut a large SIM-card with a special tool or simply get a SIM-card of the required size from your mobile operator.
• You can insert a small SIM card into a special adapter if your phone supports a larger SIM card.
• Some operators use CDMA networks that don’t require a SIM card. However, most 4G networks are GSM networks and require a SIM card. Keep in mind that there are no CDMA operators in Russia, so you will need a SIM card anyway.

Pull your old phone out of its case. If your phone has a protective cover, pull it out to remove the SIM card.

• In the tray. Many modern smartphones have a SIM card tray on the side. To open the tray, use a special tool or simply insert a straightened paper clip into the small hole on the side of the tray.
• Under the battery. If your phone has a removable battery, the SIM card is under the battery.
• Open the tray with a tool or paper clip, then pull it completely out of the phone. Now remove the SIM card from the tray.
• If the SIM card tray is under the battery, pull the card out of the tray or press it gently to raise it.

Insert the SIM card into your new phone. Do the process of removing the card in reverse. [2] X Source of information

Insert the SIM card and wait if the phone is already set up. If your phone is already set up, you will be connected to the GSM network a few seconds after inserting the SIM card. Just insert the SIM-card, turn on your smartphone (if it is off), and then make sure that the device is connected to the GSM network. This will occur when you see bars of signal strength and possibly the name of the service provider at the top of the screen.

Contact your cellular service provider if you cannot connect to the GSM network. Do this if your SIM card doesn’t work on your new phone. Since the phone is not connected to the network, contact the operator from another phone or visit the operator’s office.

How to activate SIM card

After purchase of a new SIM card, when replacing or recovering the SIM card, it is necessary to activate the number to use all cellular communication services. It happens that some subscribers face problems when there are no calls on the new number or internet cannot be used.

How to activate SIM card by yourself, how to pass the procedure for modem without telephone via internet, and what are the restrictions on activation term of SIM card of operators.

How to activate SIM card in the phone

Activation of SIM card in telephone means the possibility to use all services of cellular communication of the chosen operator without any restrictions. Mobile operators MTS, Beeline, MegaFon, Tele2, Rostelecom and Iota, do not require complicated actions to activate a new SIM card in the phone.

How to activate the SIM card in the phone It is usually enough to install a SIM card in your phone, enter the pin code if required, which can be found on the plastic base of the card, and wait for connection to the operator’s network. Once the SIM number is registered in the network, it can be used.

However, there are situations in which the SIM card has network reception, but it does not receive incoming. This can happen with any operator’s SIM card. In this case, to activate the SIM card you need to make any outgoing call, including free call to Support (MTS. 0890, Megafon. 0500, Beeline. 0611, Tele2. 611), also you can check the balance with a short command.

Another problem that arises with subscribers is that the SIM card is activated, but there is no network. In this case you need to check if the sim card is correctly installed in the phone, and if the problem persists, then check it in another phone, or another sim card in this device.

If you can’t activate the SIM card, it’s probably the problem. In this case it is necessary to address with the passport to mobile operator office and to carry out SIM-card replacement.

If you have purchased a SIM card not from an official dealer, look at the permissible date of its activation. The date of activation is indicated on the package of the start kit. If you have not activated the SIM card for a long time after you bought it, then it may no longer be available, and the number may be rejected and re-issued by the operator. This may take from three months to one year depending on the operator. You will not be able to reactivate such an old SIM. This also applies to SIM cards which have already been used previously.

To activate the corporate SIM card you may also need to call the operator’s contact center.

How to activate SIM card in a modem, router or tablet

There shouldn’t be any difficulties with tablets either, as SIM activation is similar to smartphone activation. It is enough to install it correctly in the device, to wait for its registration in the network, and, if necessary, to check the balance and go to any third-party website (except the operator’s resources).

If the SIM card is used in iPad, you will need to enter the settings, and in the menu “My operator” select the item “SIM card activation” in the section “Other services”.

To activate the number in the modem or router also does not require complex actions. It is enough to install the SIM into the device, and to run the appropriate software on your computer, which will be activated after connecting the device to the PC. If there are doubts and you do not know how to get access to personal cabinet, then you can make firstly the procedure of number activation on your telephone, get all accesses and passwords to personal cabinet of operator and then set SIM into modem or router.

In separate cases it can be required to activate start balance on SIM card number. A request for this is also performed automatically when you first connect the device. If you missed this point and did not activate your balance, you can do it via your Internet connection settings by going to account management.

Activating a new SIM card allows you to start using your new number regardless of the device you use. In most cases it is enough to perform any activity with the new SIM card after its registration in the network. to make a call, to check the balance, to use the Internet. If you have difficulties with the activation of the purchased number, it is necessary to contact the operator’s consultant or go to the office.

If you have not been able to activate the SIM card yourself, you need to check it in another device. If the problem persists, it is worth contacting the operator from any other telephone number. If you need to replace your SIM card, you will need to go to the operator’s office with the passport of the subscriber to whom the number was registered upon purchase.

Megafon 0500 call or 88005500500 call

Phones with 2 built-in SIM card slots

Almost all recent models of cell phones have a dual SIM card function as standard.

Under the hinged lid you can see two slots, in which they put sim cards, and we can safely use both.

At this point many devices allow you to use both numbers at the same time without switching from one to the other.

Here I show you how to turn on the second SIM card on a Samsung Android 6.0.1, but I recommend reading this post first. otherwise you might not be able to enable both.

There’s talk about how on many phones, only one of the cards can be active at any given time.

Then, depending on the model of phone you’re using, you may need to switch between them

Thus in old phones it is necessary to restart it if you want to switch on the second SIM-card. The newer ones allow you to select from the card menu and activate it “on the fly”, without reloading.

Cut it yourself

If in communication salons there are no staplers for SIM-some people manage to cut the cards themselves with simple scissors. Nobody teaches them, all learn it by themselves.

The procedure is very primitive. In addition to the fact that you need to know how to cut accurately, you need to know what size and what line to cut. You need to have a special template stencil for cutting the SIM card.

To cut the SIM-card to the required size:

• Download the template.
• Print it out on A4 size.
• Choose the desired sim card format and cut it on the contour.
• After cutting, we glue it to the SIM card for easy cutting.
• Carefully trim.

This is what the trimming to micro-SIM will look like:

If the cut out sim card doesn’t quite fit in the slot in your phone, you can correct it with sandpaper or a sturdy nail file. It is extremely important not to hit the edge of the scissors on the chip, if it is damaged, it will not work, and the SIM card will be unusable.

Two SIM cards in a phone. how do they work?

The principle of operation of the phone with two SIM cards depends on how many radio modules are installed in it. If only one radio module is installed, both SIM cards will work in standby mode. If a call is made to one of the cards, the second SIM card will be unavailable for the duration of the call. The same happens with other functions. Internet and SMS.

The devices in which the body is established 2 modules, carry out work at once with two operators. That is, during communication on the phone, the user can receive a call on another SIM card. In this case, a subscriber has the possibility to communicate with several people at once.

If both SIM-cards are active, the subscriber is provided with additional possibilities. Some devices have an auxiliary key to switch between cards. This is usually located on the side of your smartphone.

Dual-card phones allow you to use two mobile network operators at once. This is a tangible plus, because you can pick up favorable tariffs for a particular service.

How to reset the network settings on the phone

And the last thing to do when you find a problem is to check all the settings in your phone. Probably the firmware or system update on your smartphone is to blame.

First, try to reset the network settings. This will help you get back to the original Wi-Fi, mobile internet, and Bluetooth settings. So keep in mind that all paired devices will be forgotten, VPN and Hotspot will be disabled, Wi-Fi connection data will be lost.

• Unlock your smartphone.
• Go to Settings, System.
• Then find the item Reset settings and click on it.
• Then click on Reset Wi-Fi, mobile Internet and Bluetooth settings.
• Agree with the procedure.

It would be very unpleasant if you lose all the data for nothing. So before you Reset the settings on your smartphone, once again go back to the beginning of the article and rule out all possible hardware problems.

Have you encountered similar problems? How did you get out of the situation? Be sure to share your opinion in our Telegram-chat. It will be interesting to read.