Fix face ID iPhone x

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Face ID uitleg: gezichtsherkenning voor iPhone en iPad

Face ID is Apple’s beveiligingstechnologie die verwerkt zit in onder andere de iPhone X, iPhone XS en iPad Pro 2018. Met de gezichtsherkenning wordt je gezicht gescand, zodat je je toestel kunt ontgrendelen door ernaar te kijken. De gezichtsherkenning maakt gebruik van de TrueDepth-camera, bovenaan het scherm. Hiermee worden miljoenen puntjes van je gezicht gescand en vervoLGens zorgen neurale netwerken voor de verwerking van alle data.

De TrueDepth-camera maakt een 3D-scan van je gezicht. Hierin zitten in totaal acht onderdelen verwerkt:

  • Infrarood camera
  • Infrarood belichter
  • Nabijheidssensor
  • Omgevingslichtsensor
  • Speaker
  • Microfoon
  • 7-megapixel camera (12-megapixel op iPhone 11-serie)
  • Rasterprojector

De rasterprojector scant je gezicht, terwijl de andere sensoren gebruikt worden om de diepte te herkennen. Al met al worden al deze sensoren gebruikt om een ​​succesvolle scan van je gezicht te maken, zodat je je iPhone snel kunt ontgrendelen. De sensoren hebben ook een brede kijkhoek, waardoor je de iPhone niet per se recht voor je gezicht hoeft te houden.

Zo kun je Face ID en Touch ID snel en onopvallend uitschakelen

Als je gedwongen word om Face ID te gebruiken om je iPhone te ontgrendelen, maar had je geen kans om het snel uit te schakelen, dan kun je dus ook eenvoudig je ogen dicht houden. Hierdoor wordt je gezicht niet succesvol gescand, waardoor na twee pogingen de gezichtsherkenning automatisch uitgeschakeld wordt.

Werkt Face ID met meerdere personen?

In tegenstelling tot Touch ID, kun je voor Face ID slechts één gezicht instellen. Bij Touch ID kun je tot vijf vingers registreren, bijvoorbeeld van je andere hand of van een persoon die je vertrouwt. Bij gezichtsherkenning kan dat niet, want je kunt officieel slechts één gezicht registreren. Dit zorgt er aan de ene kant voor dat niemand anders jouw iPhone kan ontgrendelen, tenzij hij of zij jouw toegangscode weet. Aan de andere kant kan dit vervelend zijn, omdat bijvoorbeeld je partner telkens je toegangscode moet gebruiken. Er is wel een omweg, want je kan wel een alternatief uiterlijk instellen. Dit kan ook het gezicht van je partner zijn.

Welke toestellen ondersteunen Face ID?

Apple kondigde Face ID aan tijdens de introductie van de iPhone X in September 2017. Sindsdien is het een standaardonderdeel van elke nieuwe iPhone die sindsdien is verschenen. Je vindt de gezichtsherkenning sinds 2018 ook in de iPad Pro.

De meeste andere iPhones en iPads hebben Touch ID. De meeste toestellen van vóór 2013 hebben alleen een gewone thuisknop, waarbij je een toegangscode gebruikt om deze te ontgrendelen.

Werkt Face ID ook met een bril? Een hoedje? Hoe zit het met een baard?

Zodra je je gezicht scant voor Face ID, worden er meer dan 30.000 punten van je gezicht vastgelegd. Bovendien heeft Apple de gezichtsherkenning getest in allerlei omstandigheden, waardoor het ook werkt als je een bril op hebt, een muts draagt, een sjaal om hebt of besluit je baard te laten staan. De gezichtsherkenning werkt trouwens ook bij de meeste zonnebrillen. Mocht je besluiten om voor een radicaal andere look of uitstraling te gaan, dan kun je de gezichtsherkenning natuurlijk altijd opnieuw instellen.

Wat te doen bij diefstal?
Voor dit horrorscenario heeft Apple de aandachtsfunctie bedacht. Je moet naar je iPhone staren om hem te kunnen ontgrendelen. Als iemand anders jouw toestel afgepakt heeft en hem probeert te ontgrendelen door hem voor je gezicht te houden, kun je dus het beste je ogen sluiten. De aandachtsfunctie staat standaard ingeschakeld.

Face ID werkt niet goed? Zo los je het op

Moet ik iets speciaals doen om Face ID te laten slagen, zoals knipperen?

Wat ook belangrijk is, is dat je de gezichtsherkenning zo kunt instellen waardoor het vereist is dat je aandacht moet hebben voor het scherm. Hierdoor werkt gezichtsherkenning alleen als je echt naar het scherm kijkt, omdat je je ogen open moet hebben. Voor het ontgrendelen is er bijvoorbeeld ook een extra actie nodig. Naast het feit dat je gezicht gescand wordt, moet je ook het scherm omhoog vegen om de iPhone te ontgrendelen. Iemand kan dus niet zomaar je iPhone voor jouw gezicht houden en het toestel ontgrendelen.

Vérifier les réglages Face ID

Quand Face ID n’est pas disponible, il faut vérifier si vous avez activé le déverrouillage Face ID sur votre iPhone. C’est aussi une astuce mais elle est facile à ingnorer. Simplement allez dans Réglages Face ID et code. Puis activez l’option “Déverrouillage iPhone”.

Réinitialiser tous les réglages

Impossible de configurer Face ID sur votre iPhone X qui affiche toujours un message “Face ID non disponible, essayez de régler Face ID plus tard”? Dans ce cas, vous pouvez essayer de réinitialiser tous les réglages de votre appareil. Suivez les étapes ci-dessous.

Sur votre iPhone 10, touchez Réglages Général Réinitialiser Réinitialiser.

Cliquez sur Réinitialiser tous les réglages.

Réinitialiser Face ID

Une autre solution possible lorsque votre Face ID ne marche pas, est de faire une réinitialisation. Cela efface toutes les données du visage et vous devez définir un nouveau Face ID. Pour le faire, rendez dans Réglages Face ID et code, et touchez “Réinitialiser Face ID”.

Redémarrer votre iPhone

Si vous ne parvenez pas à déverrouiller votre iPhone en utilisant Face ID qui fonctionne mal, essayez de faire un redémarrage de votre appareil. D’après des témoignages sur des forums, cela aide à régler le souci dans certains cas.

Maintenez enfoncés le bouton latéral et l’un des boutons de volume.

Faites ensuite glisser le curseur afin d’éteindre votre appareil.

Une fois votre iPhone éteint, maintenez a nouveau le bouton latéral enfoncé jusqu’à ce que le logo Apple apparaisse.

Solutions habituelles pour l’échec de Face ID sur iPhone X

En premier lieu, suivez les trucs ci-dessous pour dépanner le problème:

  • La caméra TrueDepth n’est convert par aucune chose.
  • Votre visage, y inclus les yeux, le nez, la bouche, sont directement face a la caméra TrueDepth sans aucun obstacle.
  • Gardez environ 10-20 pouches entre iPhone et votre visage pour une reconnaissance claire.
  • N’utilisez pas Face ID sous le rétroéclairage quand vous êtes en dehors au soleil brillant.

Face ID iPhone X ne fonctionne plus? Voici la solution !

Un écran OLED sans fin, la reconnaissance faciale, le chargement de batterie sans fil. L’arrive de l’iPhone X / 10 apporte beaucoup d’innovations qui nous étonnent. Quand les utilisateurs explorent ses nouveautés, ils constatent aussi des bugs et erreurs. Un d’entre eux est que l’iPhone X ne se déverrouille pas en raison de l’échec de Face ID. Cet article explique donc comment résoudre le problème de Face ID iPhone qui ne fonctionne pas.

Réinstaller iOS pour résoudre le souci avec Face ID iPhone

Pour ceux qui n’arrivent toujours pas à activer Face ID sur iPhone X après la mise à jour iOS 13/12 / 11.4 / 11.2 / 11, la solution ultime sera de réinstaller le système iPhone. Ce que nous recommandons est Tenorshare ReiBoot. un logiciel commode de réparation iPhone qui permet de réinstaller le firmware iOS sur votre iPhone en quelques clics, sans effacer aucune donnée. Ci-dessous un tuto simple.

Téléchargez et installez le program sur votre ordinateur. Lancez-le et connectez votre appareil via un câble USB.

Passez à la session Réparer le système d’exploitation. Cliquez sur le bouton “Télécharger” pour télécharger le package firmware.

Après la réparation, votre appareil se redémarre. Vous pouvez alors réessayer de configurer votre Face ID et l’utiliser pour déverrouiller votre iPhone.

Why iPhone X Won’t Recognize Face?

The most common cases when Face ID does not work on iPhone 10 were recorded after installing the iOS 12 update. It is not clear why the update affected the work of the face recognition function in such a way. But there are cases where the iPhone X does not recognize a face on earlier versions of iOS as well. Here are a few ways to help restore Face ID to work properly.

1 way. restart

The most common way to fix iOS problems is to reboot. If Face ID is not available, use the power off / lock button, restart your device and check again how the face recognition function works.

What to do if Face ID didn’t work on iPhone X?

Method 2. DFU mode

Another working method. transfer to DFU mode.

How to enter DFU mode on iPhone X

Connect your iPhone X to your computer with a USB cable.
2. Open iTunes (always use the latest version of the program).
3. Simultaneously press and hold the side power button and the volume down key for about 10 seconds.
4. Release the power button, but hold the other button for another 15 seconds.
5. iTunes will detect iPhone in recovery mode. The smartphone screen must remain off. You can now either update or restore your iPhone.

Face ID not working on iPhone X. what to do?

The owners of the new iPhone X faced a number of problems while using the flagship: someone’s smartphone stopped working in the cold for a while, someone noticed a green line on the OLED display, and many users also faced the fact that the Face ID function does not work. on iPhone X from time to time. Because of this, the iPhone X does not recognize its owner’s face. Such an abundance of problems with a new gadget is very frustrating. However, for some of them there is a solution in the form of the Tenorshare ReiBoot program.

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Method 3. Tenorshare reiboot

The one-stop solution for most iOS bugs is Tenorshare ReiBoot. With just a few clicks, you can put your iPhone 10 into recovery mode and then exit without losing personal information and data on the device.

Download Tenorshare ReiBoot software from the official website and install it on your work computer. Then connect your iPhone X to your computer using a USB cable. the program will identify your device.

Click on the active button “Solve All iOS Freezes” and wait for the utility to enter the device into recovery mode. You should see the iTunes logo and USB cable on the display.

To fix the operating system, click on the “Next” button as soon as it becomes available. Next, your device will reboot and be ready to use again. Check out how Face ID works on iPhone X and reconfigure it if necessary.

You can use ReiBoot as a tool for solving iOS problems on both Windows and Mac. It is quite simple to use. only three buttons. The utility helps to solve errors such as black screen on iPhone. iPhone stuck on an Apple, iPad is disconnected, connect to iTunes as unlock, on a blue screen of death, or iPhone does not respond at all to your button presses. These and many other bugs can be resolved with Tenorshare ReiBoot.

Note that on iOS 12, in most cases, the “Face ID does not work on iPhone X” problem is solved by simply restarting the device.

Set the Date / Time to Automatically and Reboot

  • After you enter your iPhone X home screen using your passcode, open the Settings app and tap on General.
  • Now, go to DateTime and make sure you turnon the toggleSet Automatically. (This toggle will adjust the date and time automatically)
  • After you are done with that, reboot your iPhoneX.
  • Press and hold the sleep / wake button until you see slideto power off.
  • Slide the slider to turn the device off.
  • Press and hold the sleep / wake button again to turnon your iPhone X.

After your iPhone X reboots, Face ID should work as usual. However, if still experiencing the same issue, try the following method.

What is The Cause of Face ID Not Available on iPhone X

It is unclear what exactly is the cause of Face ID is not available on iPhone X. However, according to some Apple analysts, this issue may be caused by date and time changes manually made by users. And, changing the date and time to a particular day and month was one of the fixes for solving the rebooting issue due to the iOS date / time bug. So, if you have manually changed the date and time on your iPhone X, do not be surprised if experiencing this new Face ID issue. However, this Face ID issue can be solved really easy. And, if you want to get rid of it, follow the steps in the next section.

How to Fix Face ID Not Available on iPhone X

If we must note something in the whole story as a good thing, that undoubtedly will be how fast and easy you can fix the Face ID is Not Available issue. Here is what you should do.

How to Fix Face ID is Not Available on iPhone X after iOS 11.2 Update

Apple has hard times when it comes to iPhone X software problems. Shortly after they released iOS 11.2 to fix the rebooting issue due to date / time iOS bug, users reported another iOS flaw on their iPhone XS. Face ID is Not Available. Wait, WHAT!?

Unfortunately, if you have updated your iPhone X to iOS 11.2, you might already have noticed that Face ID is NOT WORKING correctly on the first reboot after the update. At the moment when your iPhone X needs to scan your face, it shows this annoying “Face ID is not available” message.

The good news here is that this bug does not affect all iPhone X users. I successfully updated my iPhone X to iOS 11.2 and Face ID works without any issue. However, the number of affected users is not underestimating, and it is still growing. If your iPhone X is also suffering from this iOS 11.2 Face ID bug, follow the instructions below to fix the issue.

Reset All Settings

Note: This step will revert all iPhone X’s settings to a factory condition.

  • Go to Settings and open the General section, then tap on Reset.
  • Tap on ResetAllSettings and enter your passcode if required.

These 2 steps helped most of the affected users to solve the issue. If none of this helped you in fixing the problem, do not doubt to contact Apple’s support team.

Final Words

Face ID is probably the best and still unique iPhone X feature. And, using your shiny and expensive device without it, is definitely not an option. iOS 11.2 may bring some issues for Face ID on your iPhone, but thankfully the bug is pretty simple to fix. So, do not doubt to install iOS 11.2 if you haven’t already. Additionally, after the update, many users report snappier Face ID experience.

What is your Face ID experience on iOS 11.2? Are you experiencing the “Face ID is not available” issue? And, do these fixes helped you in fixing the problem. Let us know in the comment section below.

iPhone Face ID 故障 無法 解鎖? 3 招 檢測 法 輕鬆 修復 Face ID

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iPhone Face ID 故障 會 造成 哪些 使用 上 的 麻煩? 原先 只需 透過 Face ID 即可 輕鬆 解鎖 , 因 故障 需要 手動 輸入 密碼 才能 使用。 其實 輸入 密碼 只是 個 簡單 的 動作 , 但 iPhone Face ID 無法 使用 卻 是 不容忽視 的 重點。 自 iPhone X 開始 新增 Face ID 功能 , 機身 內部 多 了 不少 精密 元件 , 若 發生 故障 問題 , 維修 也 較 以往 困難 許多。 但 請 你 放心! 如果 有 iPhone Face ID 故障 問題 , 專業的 Dr.A 維修 團隊 整理 3 點 最 實用 的 檢測 法 給 你。

TrueDepth 相機 故障

Face ID 使用 的 感 測 技術 名為 TrueDepth 相機 , 中文 名為 原 深感 測 相機。 此 相機 系統 與 iPhone Face ID 故障 有 最 直接 的 關係 , 因為 相機 系統 包含 了 點陣 投射 器 、 環境 光 感測器等 精密 元件 , 透過 這些 系統 元件 對 臉部 進行 深度 掃描 , 擷取 臉部 資料 並 加以 分析 , 建置 的 的 身分 辨識 資料。 如果 iPhone Face ID 無法 使用 , 有 可能 是 TrueDepth 相機 因 撞擊 或 進水 故障所 導致。

更新 iOS 系統 為 最新 版本

IPhone Face ID iPhone Face ID 容易 因此 而 故障 。Dr.A 貼心 提醒 , 每 隔一段時間 可 檢查 Apple 官方 是否 有 釋出 新 的 iOS 版本 , 並 適時 更新 與 清理 系統 , 解決 系統 衝突 引發 的 故障 問題。

iPhone Face ID 無法 使用 怎麼 辦? 3 招 解決 Face ID 故障 問題

iPhone Face ID 維修 推薦 Dr.A! 更換 主機板 零 組件 , 讓 Face ID 功能 回復 正常

因 軟體 導致 的 iPhone Face ID 故障 , 可 透過 上述 分享 的 3 個 方法 , 解決 Face ID 功能 失效 問題 , 但 若有 主機板 排 線 斷裂 、 TrueDepth 相機 故障 等 情形 , 建議 找 擁有 10 年 以上 維修 經驗 的 Dr.A 團隊 , 為 你 的 愛 機 做 最 全面 的 iPhone Face ID 維修 檢測。 經 維修 師 判斷 若 為 主機板 故障 , 可由 維修 師 專業 到位 的 拆機 維修 手法 , 更換 主機板 的 晶片 與 排 線 , 為你 提供 高 效率 與 貼心 的 維修 體驗。 另外 , iPhone 的 原 深感 測 相機 鏡頭 有 故障 問題 , Dr.A 可 為 你 更換 全新 的 鏡頭 模組 , 輕鬆 修復 Face ID。 你 也 有 iPhone Face ID 無法 使用 的困擾 嗎? 讓 Dr.A 為 你 的 愛 機 做 專業 的 維修 檢測 吧! 點 我 線上 預約

尚未 更新 iOS 系統

Apple 官方 為因應 各 APP 不斷 的 更新 與 優化 , 每 隔一段時間 就會 釋出 新 的 iOS 版本 支援 各 系統 的 運作 , 如果 太 長時間 沒有 更新 , 可能 會 因 本 過 舊 的 問題 , 造成 iPhone Face ID故障。 另外 , Dr.A 貼心 提醒 你 , iOS 系統 與 各 APP 的 更新 會讓 iPhone 內部 儲存 空間 的 資料 逐漸 增多 , 會對 iPhone 造成 一定 的 負擔 , 建議 定期 做 資料 刪除 與 清理 , 確保 iPhone 可以 正常 運行喔。

檢查 Face ID 設定

如果 發現 iPhone Face ID 無法 使用 , 可以 試著 檢查 Face ID 的 功能 是否 開啟 或是 直接 重置 Face ID , 設定 步驟 如下 :

  • 點擊 「設定」 找到 「Face ID 與 密碼」
  • 進入 後 確認 是否 開 起 「解鎖 iPhone」
  • 將 iPhone 螢幕 關閉 , 重新 嘗試 解鎖 功能 是否 正常

若 iPhone 仍 無法 解鎖 可 嘗試 重置 Face ID : 點擊 「設定」 找到 「Face ID 與 密碼」 點擊 「重置 Face ID」 , 讓 iPhone 為 你 重新 建置 新 的 臉部 識別 資料 , 解決 iPhone Face ID 故障情形。

Nguyên nhân:

Có thể một trong các nguyên nhân sau là tác nhân gây ra lỗi iPhone X hư Face ID:

  • Lỗi khách quan từ nhà sản xuất. Nhân viên Apple từng giải thích trên iPhone X, máy ảnh True Depth và ống kính máy ảnh tele sau được kết nối. Ống kính máy ảnh tele thứ 2 được liên kết với Face ID nên khi camera sau có vấn đề, Face ID cũng không thể hoạt động.
  • Bạn từng làm iPhone X bị rơi rớt hoặc va đập mạnh. Khi các sự cố này làm camera bị hư hỏng, tính năng Face ID cũng bị ảnh hưởng theo.
  • Máy bị lỗi phần mềm, có thể là xung đột. So với 2 trường hợp trên, trường hợp này vẫn còn tương đối nhẹ. Do đó, bạn cũng có thể khắc phục sự cố này ngay tại nhà.

Cảm biến TrueDepth chính là nguyên nhân Face ID bị hỏng

Một số cách khắc phục lỗi Face ID trên iPhone X hiệu quả:

  • Bạn cần đảm bảo rằng máy ảnh TrueDepth không được bao phủ bởi vỏ hoặc kính bảo vệ màn hình. Ngoài ra, hãy chắc chắn rằng không có bụi bẩn che phủ camera trước.
  • Đảm bảo rằng mắt, mũi và miệng của bạn hiển thị đầy đủ với camera TrueDepth.
  • Face ID được thiết kế để hoạt động với nhiều kính râm. Tuy nhiên, nếu bạn đang đeo kính mát ngăn chặn một số loại ánh sáng, thì bạn cần phải bỏ kính ra.
  • Đảm bảo giữ cho iPhone của bạn ở hướng dọc khi sử dụng Chế độ dọc. Trên iPad Pro 2018, Face ID hoạt động theo cả hướng ngang và dọc.
  • Giữ thiết bị của bạn ở khoảng cách cánh tay hoặc gần hơn (10-20 inch) khoảng cách từ mặt bạn.
  • Khi bạn ở bên ngoài dưới ánh mặt trời, hãy đảm bảo đặt lại vị trí của iPhone để không bị ngược sáng
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Nếu các yếu tố trên được đảm bảo mà iPhone X vẫn bị lỗi Face ID, hãy thử các cách dưới đây.

Cách 2: Cài đặt lại Face ID khuôn mặt mới

Đầu tiên, bạn cũng vào ứng dụng Cài đặt (Settings) = chọn mục Face ID và mật mã (Face ID Passcode). Tại đây, bạn chọn Đặt lại Face ID (Reset Face ID).

Nhấn chọn Cài Face ID (Set Up Face ID). Tiếp đến, bạn chọn Bắt đầu (Get Started) và tiến hành cài lại Face ID trên máy.

iPhone X Face ID Not Working Repair | Move iPhone a Little Lower/Higher

Bây giờ, hãy thiết lập lại nhận dạng khuôn mặt. Khi mọi thứ đã xong, hãy bắt đầu sử dụng nó như bình thường. Nếu các giải pháp này đều không thể fix lỗi Face ID cho bạn, đáng tiếc, bạn phải chuyển qua một cách thức khó khăn hơn.

Những biểu hiện của tình trạng hư Face ID

Face ID vốn được coi là điểm nhấn tạo nên thương hiệu của iPhone X. Đây được hiểu là công nghệ nhận diện khuôn mặt 3D, giúp tính năng bảo mật trừên má ty tai Tuy nhiên, dường như Face ID lại là tính năng gặp phải nhiều vấn đề nhất của chiếc điện thoại này khi nó liên tục gặp phải lỗi.

Nhiều người cho biết khi sử dụng Face ID, tính năng này không thể hoạt động. Ngay cả camera sau của máy cũng có vấn đề. Khi đó, một hộp thoại với dòng chữ “Face ID is not available, try again later” (“Face ID không khả dụng, hãy thử lại sau”) hoặc “Unable to active Face ID on this phone (“ Không thể kích hoạt Face ID trên iPhone này) cũng xuất hiện trên màn hình của máy.

Đem máy đi sữa chữa

Nếu iPhone X bị lỗi Face ID do bạn bất cẩn làm camera bị hư hỏng, bạn sẽ không nhận được chính sách bảo hành từ nhà sản xuất.

Lúc này, bạn cần liên hệ với một trung tâm sửa chữa iPhone uy tín để được tư vấn cách khắc phục tối ưu. Thông thường, bạn sẽ phải thay camera mới cho chiếc iPhone X của mình.

Cách 3: Đặt lại cài đặt tất cả (Reset All)

Đây có thể coi là một giải pháp đau đớn, nhưng nếu bạn không thể giải quyết vấn đề Face ID với 2 cách trên, đvy là giải pháp duy nhất:

Mở Settings General Reset Tap on Reset All Settings. Sau đó bạn nhập mật khẩu của máy và nhấn xác nhận

Sau khi bạn đã đặt thành công thiết bị của mình về cài đặt gốc, hãy bật Face ID và thử sử dụng thiết bị như bình thường.

Cách 4: Cập nhật iOS mới nhất cho iPhone của bạn

Cập nhật iOS là cách thức sửa lỗi đơn giản nhất với những vấn đề bạn bó tay. Hơn nữa, Apple tiếp tục tinh chỉnh iOS, cải thiện hiệu suất và loại bỏ các lỗi tiếp tục cắt xén ngay bây giờ và sau đó. Vì vậy, nó xứng đáng là một giải pháp là tốt.

Mở Settings General Software Update. Tải xuống và cài đặt phiên bản iOS mới nhất như bình thường.

Các cách trên sẽ giải quyết được sự cố Face ID trên iPhone X hoặc iPhone XR, iPhone XS và iPhone XS Max của bạn. Nhưng nếu chúng không khắc phục được sự cố, thì có thể lỗi phát sinh từ phần cứng của máy mà cụ thể ở đây là cảm biến TrueDepth.

Is it possible replace Face ID parts?

Touch ID does not work when iPhone’s home button parts replaced. Face ID parts is same? What do you think of that?

how to fix face ID? replace face ID parts can make it works as usually ?

I personally do Face ID repairs when phone technicians accidentally damage the flex cables. You can desolder the Face ID Filter on the proximity sensor and move it to a brand new proximity sensor and your Face ID issue will be resolved (assuming proximity sensor is what’s causing your issue which in about 99% of cases it is). Any other questions feel free to ask or anything want to debate / correct me on.

can you post picture of what part on prox. flex cable you are referring to? FaceID Filter?

Unfortunately iFixit isn’t allowing me at this time to include any pictures. But basically what it looks like is it is a little black square at the top of the proximity sensor. If at some point I’m able to upload pictures, I’ll take some at my phone repair shop and put them on here. @petarmaras

my proximity sensor is fine, but dot projector is not working. I am not able to take portrait selfie and Face ID not working.

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“The TrueDepth camera system incorporates tamper-detection features. If tampering is detected, the system may be disabled for safety reasons.”

It’s official now, Apple acknowledges that the Face ID system is boobytrapped.

Don’t know how exactly, however it may be due to security that the data does not get stolen, or safety, that exposed IR beam power stays below regulation limit when the device has been disassembled, or Apple just wants to mess with people.

They either mess or they want it that way to look professional

@Smart Phone Fix when you changed the screen did you change the front cable with the earpiece speaker and proximity sensor? Did you damage the cable? These cables are glued down and are really thin and are easy to tear. If that cable or sensor is damaged or the front camera is damaged or either of those items are not the original parts, face ID will not work. They are tied to the motherboard and if you the original parts it won’t work.

Is it possible to have the FaceID boobytrap reset? I replaced my screen recently and now Face ID doesn’t work. Apple did a remote hardware diagnostic (over the phone) and said everything came back as operational, which makes me think I tripped the trap.

If the LCD is replaced with all Face ID cables and parts intact, the LCD by itself actually runs unique software / firmware for the “True Depth” image for each LCD (like touch ID). Upon software updates beware the replacement LCD doesn’t contain the digital firmware fingerprint that the original LCD had unless you can download the original firmware and upload it to the replacement LCD. Otherwise you may end up with a malfunctioning iPhone.

Correct. All screens iPhone 7 and up need to have the firmware transferred to the new replacement screen for “True Tone” and “True Depth” this is done with an LCD Firmware cloner / programmer. This is done when replacing by good technicians. If you don’t have “True Tone” after a replacement then they didn’t do it. Here is a version of the tool needed to properly replace an iPhone 7 and above screen. https://tinyurl.com/y32knpng

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You can only replace the front-facing camera. Here is the iPhone X Face ID tear down and analysis.

no you can’t. Tried replacing only front camera. Face ID failed.

My iphone XS max doesn’t work front camera but face ID works fine.my question is will the face ID still work if i change only the front camera inside the face ID module?

from my experience, FaceID will fail once you change front camera. Try connecting only replacement front camera flex, without opening module and check.

@leonnong if you replace the front camera of an iPhone X or above the Face ID system will no longer function unless you take it to Apple and they will pair a new sensor, although it will cost a fortune.

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i would assume the face ID is using the front facing camera, so unless the camera has some sort of feature like touch ID i would say aslong as its an original Apple camera then face ID should still work

I believe face ID uses an infrared camera on the left side of the notch. On the right side is the IR spot emitter.

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  • There are 8 components packed into the front of the phone. Infrared Camera; Flood Illuminator; Proximity Sensor; Ambient Light Sensor; Speaker; Microphone; Front Camera; Dot Projector;
  • The infrared camera, the dot projector and the front camera are located on the back glass assembly. The flood illuminator, the proximity sensor, the ambient light sensor, the speaker and the microphone are located on the display assembly. Please be careful when disassembling or repairing the phone. Damage of any of these components might cause Face ID failure.
  • The three parts (infrared camera, flood illuminator and dot projector) are paired to the phone. To keep Face ID working, the three parts should always be the genuine parts.
  • Please be noted that there is a slot on the display assembly. When assembling the phone, the fold of the speaker flex cable should be placed correspondingly in the slot to prevent the cable from getting broken. Which will also result in the failure of Face ID.
  • Why Face ID Not Working After Repair

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I would not be too worried. Face ID is not on the screen when disassembled, so I think there will be less of a chance of damaging it.

From what I understand the dot projector is unique to each device.

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I have been reading some emails from the Chinese suppliers, that replacing the screen makes Face ID stop working. Even though the camera system is separate from the screen, Apple have made replacing the screen kill Face ID.

Mandy, I just replaced a broken screen with an original screen (pulled from IC locked iPhone X) and face ID stopped working! I have replaced the whole screen assembly. It says Face ID not available, try again later. I installed the original broken screen on that and still does not work! it shows the same message. Any suggestion to fix the problem?

You should back it up and then wipe it back to default. My understanding is that will restore Face ID.

@amirmehdi You should only replace the screen, not the whole screen assembly. We have a video about iPhone X Face ID replace, visit it here: https: //youtu.be/PV7JMZzzBOI

My iPhone X face ID is not working after a water damage, phone is working perfectly except FACE ID, Apple denied repair. Is there any way we can repair Face ID. I can’t replace my mobile by paying 500

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I was testing the face ID and it doesnt work It says “Face ID not available”. I tested with two new phones. It doesnt seen interchangeable.

Note: i forgot to try doing a software restore. I will try and update when i get a chance.

I have done much testing on this manner. there are two pieces to this puzzle that make this an impossible task and a warning for future screen replacements. the two pieces that are matched (excuse my lack of true tech verbiage). the two pieces that are married together are the front camera module and the front ear piece flex from the lcd itself. any change to these two will render the face ID useless. not a hard wipe or a complete reinstall of ios will fix this. treat these two pieces as careful as you would an home button on the i6 and up. make a mistake and there is no turning back. on a side note: turns out that every single lcd for iphone 8, 8, and x has their own SPECIFIC brightness file stored inside the lcd chip itself. change the screen (either using a actual lcd off another device, replacing with oem product or aftermarket lcd and the brightness will always be dimmer. nothing you could do to fix that if you throw away and misplace the original screen that was there in the first place. they do sell machines that can copy the files from the original lcd so it can be transferred to new screen. but I have yet to see them work reliably.

Read more:  How to Delete iPhone Search History

Transfering the LCD Firmware from one screen to another is easy and works all the time “if” the aftermarket new screen has an original flex cable (OEM) QuanLi iCopy and a JC brand can do it from the original screen and without the original screen with software. What you are getting is not the actual brightness feature but instead “True Tone” feature. I have 100% success rate. But if you buy cheap screen replacements then it won’t work.

I accidentally ripped a flex on the front camera module. I managed to get the flex unsoldered from the sensor. I plan to order a new front camera module and transfer the flex from it. I don’t know if it’s been done or attempted, but wish me luck.

Restarting iPhone X

Another option is restarting your iPhone X, while your face ID for iPhone X is not working. Many users try rebooting the iPhone option by holding the volume and side button and then drag to slide the power off. Then, press the power button to reboot your iPhone. If this process of rebooting doesn’t work, then try the force rebooting option by pressing the volume up button first, releasing it, and then again follow the same with the volume down button and releasing it. Finally, press the side button and keep holding it until the Apple logo appears on the iPhone X screen.

The Ultimate Solution of iPhone X Face ID Not Working

6 Solutions for Face ID Not Working

The Reasons why Face ID Failed at Times

The arrival of the iPhone X took the year 2017 by storm. With power-packed features like 3D camera functionality, A11 Bionic processor, 5.8-inch OLED display, and the very special feature Face ID where you can unlock the iPhone X by just looking at it made this device a true joy for the users. But for a while, it is being heard that the Face ID is failing whenever you try setting up, and the problem has increased post the iOS 11.2 update. What are the reasons for the failure of face ID?

  • It might not work if you just switched on the device or restarted it
  • Since 48hours if you haven’t unlocked the iPhone X
  • After 6 1/2 days if you are given a 4 hours time and if you do not unlock with Face ID in those 4hours, a passcode is generated once you try unlocking
  • If the remote command is received by you on your iPhone X
  • If your face doesn’t match five times
  • Once you power off or click emergency SOS by holding and pressing the volume control and side button instantaneously for 2 seconds
  • If you iPhone X charge is 10% or below

Update Your iOS

Are you sure of correctly setting the face ID for iPhone X physically? Yes, and still, the problem persists? Then, you surely must check if your iPhone X is running on the latest updated iOs system. As this feature of face ID is a new one and introduced with iPhone X, it is recommended to take a back up of your phone data to avoid losing any of it and then go to settings, then general, and software updates. Upgrading with the latest operating system can fix the unpredicted bugs and, thus, work on the face ID feature.

Reset Face ID

If you are unable to access your iPhone X device without a fake ID, you can consider resetting it. A new face ID reset will delete the face date set earlier and set a new face ID. For resetting Face ID, go to settings, then click on face ID and passcode, and then reset face ID.

Check Face ID Settings

Have you enabled the Face ID for your iPhone X device? Get Confused? Often you forget to enable the option and try which results in face ID not working. Check the settings options and then face ID and passcode. You want the face ID feature on your iPhone x device clicks on the iPhone Unlock alternative.

How To Fix iPhone X Face ID Not Available

Make sure you are Directly Facing TrueDepth.

Are you sure your iPhone X is in a portrait angle? It is very important to ensure while using iPhone X that your face is directed towards the TrueDepth camera, and it’s in portrait orientation. The true depth cam has the same view range as while taking selfies or while making facetime calls. Your iPhone X must be within an arm’s length from your face while unlocking with face ID. If you are out with your iPhone on broad daylight, make sure that the sun is not just behind you.

Why Face ID Can Be So Easily Damaged And Hardly Repaired?

As a facial-recognition technology initially launched on iPhone X, Face ID has been applied to latest iPhones, including iPhone XS , XS Max and XR. With this amazing Face ID system, users can unlock their devices by scanning and confirming facial identity. Whether you are wearing a hat, putting on glasses or you are in the dark.

face, iphone

There are 8 components packed into the front of the phone.
Infrared Camera
Flood illuminator
Proximity Sensor
Ambient Light Sensor
Speaker
Microphone
Front Camera
Dot Projector

The infrared camera, the dot projector and the front camera are located on the back glass assembly. The flood illuminator, the proximity sensor, the ambient light sensor, the speaker and the microphone are located on the display assembly. Please be careful when disassembling or repairing the phone. Damage of any component will cause Face ID failure.
Next, we will disassemble the flood illuminator module and the dot projector and find out the reason why Face ID can be so easily damaged.

Let’s disassemble the flood illuminator module first. Pry open the glass cover with a blade. We can see that there are many holes on the flood illuminator that are arranged in a matrix of 11 × 11. The chip is connected to the circuit board with the help of gold wires. Once water damaged, these holes can be blocked. And you will be faced up with Face ID failure.
Let’s continue!

Chip 1 is an unencrypted chip. Since some repair technicians have replaced it before, our guess is that chip 1 might be a boost chip or an EEPROM chip. So chip 2, chip 3, or chip 4 might be the encrypted chip. Still, due to the difficulty of replacing, no one has verified that. As you can see, with thousands of components integrated, the composition of the flood illuminator module is very precise. Chip 2 is the flood illuminator. Chip 3 and Chip 4 are proximity sensors that are responsible for receiving and transmitting respectively. The infrared light emitted from the two proximity sensors could be a single dot or a single set of dots. Independent of each other, the three chips are indispensable. And this is what you should know about the flood illuminator module. Let’s move on to the dot projector.

The camera parts of iPhone X work in the same way as front cameras of other iPhone series. Now we will focus on the dot projector. The outer layer of the dot projector is sealed with resin and protected by metal welding techniques. Pay attention to these welding points.

They can easily fall off once the phone is dropped. And once off, they cannot be restored. When disassembling, we need to cut open the outer metal cover at first. Then heat with the Hot Air Gun and remove the resin with tweezers. Once the dot projector has been detached, we can see a crystal that looks just like a diamond lens. The infrared light is emitted from here. Then reflected by the crystal. Its projection range is determined by the lens afterwards.

Pry open the crystal, here we can see the complete internal structure of the dot projector.

The chip on the left is used to store data, whereas the chip on the right side acts just like a projector. We can see that there are thousands of dots arranged here. The infrared light is emitted from here. Since necessary power supply is needed for chip on the right side to work normally, once water damaged, circuits here are most likely to get short. Which can also result in Face ID not working. And please be noted that the chip is exposed without black adhesive seal. So it can be easily damaged once water-damaged or dropped. What’s more, it also can not be restored once damaged. And this is the internal structure of the dot projector. Let’s continue with the crystal part of the dot projector.

We can see that there is a concave lens and a convex lens on the crystal. And the two are made of glass. Once dropped, Face ID can also be affected.

Judging by what we have learned during the disassembling, main circuits of the Face ID are exposed. Once water damaged or exposed to a relatively humid environment, there might be electricity leakage or short-circuit problem that can result in Face ID failure. What’s more, most of the Face ID parts are made of glass. Once dropped, Face ID is most likely to be unavailable.

In summary, Face ID can be easily damaged and hard to be restored. Therefore, please be very careful in daily use. Make sure the phone is protected from water-damage or heavy falling. Repair technicians must exercise caution when repairing the logic board or replacing the display assembly. Also, for those in need, we have summarized repair experience of REWA repair technicians and hereby present you the following troubleshooting guide on common Face ID failure.
Here is the detailed video for your reference.

When repairing iPhone logic boards, we identify the issue first, find out why it occurred next, and figure out how to fix it in the end. This is a general process adopted by professional repair technicians around the world.

Wanna be a professional repair technician and handle iPhone tough repair? You need systematic training courses on REWA Academy.

Just click the cell phone repair course link below to know more!

What you have to say about Face ID? Please leave your comment below.