Failed to recover iPhone error 9

Firmware rules

Before you independently engage in the modernization of your favorite gadget, you need to remember a few simple recommendations. Before flashing, you must:

  • Install new version of iTunes.
  • Check the functionality of the original cable from the “apple” technology. If it does not work correctly and there are disconnections, then this can lead to the loss of some important data for updating.
  • Since the firmware is performed using a computer, you need to make sure that there is no malware installed on it that can delete important folders and files.
  • Make sure the internet is stable. Loss of data can also occur if the connection is dropped.

If error 9 appears due to incorrect flashing, then in rare cases the help of a specialist may be required. However, before going to the service center, it is worth considering all the methods for solving the problem that are available even to inexperienced iPhone users.

Check Input Devices

The program will display information about the device. Check if the information on your device is correct. This is important because the program will download the plugin for your device according to the information.

Tip: If you are not sure about the model of your device, click on the question mark to see Instructions on how to check the model number on your iPhone or iPad.

Basic information

After the appearance of error 9 on the smartphone monitor, you should not immediately panic. First of all, it is worth understanding that this is a completely normal phenomenon for any technique. And as with other phones, the problem could be hardware or software. You can determine this or that type of breakdown by code.

If error 9 occurs, then in most cases the problem lies in the software part. This means that users very often flip the phone incorrectly. Such manipulations may well lead to the appearance of software malfunctions.

Error 9 on iPhone 6 and 5. what does it mean?

If the user sees this code, then in the first place it may indicate an improper Nand power supply. Basically, this is the flash memory of a smartphone, which is usually used to store photos, music tracks and other user information uploaded by a person.

In addition, error 9 may indicate incorrect operation of the connectors and power controllers. Such problems in the hardware of mobile devices are quite common.

The most common reason this code appears. incorrect loading of the iTunes multimedia application. Also in this program the registry can be damaged. This can be caused by both virus programs and careless actions on the part of the user. That is why the developers strongly recommend not to try to perform manipulations that can change the system files. And of course, you should not delete folders that are not important at first glance from the main directories of the device.

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Update iPhone again

If error 9 when restoring iPhone occurs as a result of the device being disconnected from the computer during the update or restore process, the first step is to try updating the smartphone again. For this:

Install the latest version of iTunes. To update iTunes on a Windows computer, go to Help → Updates, on a Mac, the Updates tab in the Mac App Store.

Force restart your iPhone. To do this, simultaneously hold down the Power and Home buttons (the volume down button on the iPhone 7/7 Plus) and hold until the Apple logo appears on the screen.

Connect iPhone to Computer with USB Cable.

When prompted by iTunes to update or restore your device, select Update. In this case, the data on the iPhone will be saved.

Note: if the update is successful, but the iPhone starts up again in recovery mode, then the procedure must be performed again, but at the final stage, select “Restore” rather than “Update”. Note that this operation provides for the complete deletion of data from the device, which can later be restored from a backup.

Unknown error 9 iTunes iPhone. Force restart iOS. Reasons for the error

Error 9 accompanied by the message “Failed to restore iPhone [device name]. An unknown error has occurred (9) ”occurs when the USB connection of the device to iTunes is unexpectedly interrupted. This can happen if the user manually disconnects the device during the restore process. How to get rid of error 9 was described in this instruction.

Disconnect Cable / Defective cable

When the cable is not plugged in / tightened, iPhone loses connection with iTunes. This leads to an excess of errors (different numbers) and it looks like Error 9 (not yet documented on Apple’s support page) could also be one of them.

Disable antivirus software and firewall

If both of the above methods did not work, then you can try disabling your antivirus software and make sure iTunes has the appropriate permission in the firewall. Antivirus quite often comes into conflict with applications or blocks them (false positive). You can temporarily disable your antivirus software and check if that fixes your problem. Make sure you disable firewalls on your computer (if any).

Replacing the cable or changing the port

If you have a faulty cable, chances are that the process of restoring or updating your iPhone may be interrupted. iTunes requires the iPhone to remain connected to the computer during the entire update or restore process. If the connection is interrupted, the process will stop.

You must replace the cable that you use as the communication medium between your iPhone and iTunes. In addition, you should also try to change the port you connect the cable to. After replacing the cable or port, start the process again and see if the error goes away.

Don’t go to other solutions if you have a faulty cable or USB port.

Force restart an iOS device

Press the volume up button, then immediately the volume down button, and then press and hold the power button until the Apple logo appears on the screen.

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Hold the on / off and volume down buttons at the same time until the Apple logo appears on the screen.

For iPhone 6/5 / S / earlier and iPad:

Press and hold the Home and Power buttons until the Apple logo appears on the screen.

After a successful restart, reconnect your iPhone to your computer and check if the problem is resolved.

Updating iTunes to the latest version

If all of the above methods do not solve the problem, then there is probably a problem with iTunes itself. Apple releases frequent iTunes updates to fix bugs and make improvements. If you try to perform a restore or update function through an older version of iTunes, then you should update it immediately.

  • Open the iTunes app. Click on the “iTunes” button in the upper left corner of the screen and select “Check for Updates”.
  • Now let the application connect to the remote servers and download the latest updates. After restarting your computer and check if the problem is resolved.

Error 9 in iTunes: causes and solutions

Error 9 occurs in iTunes when users are unable to restore their iPhone device. Full error message: “The iPhone” iPhone “could not be restored. An unknown error has occurred (9) “.

Apple manufacturers acknowledged the error message and even posted the necessary documentation on their website about this. According to them, this error occurs if the Apple device turns off during an update or restore. We’ve put together some solutions that include major fixes to help you resolve your issue. Follow our recommendations consistently.

Causes of Error 9 in iTunes

Error 9 is one of the most common mistakes users encounter while using the iTunes app. Here are some of the reasons why this error message might appear on your computer screen.

  • Faulty USB cable or port: Since this error means there is a connection problem, you may have a faulty USB cable or port that is interfering with the connection.
  • Device in error: Apple devices are known to have errors of some kind. A simple restart will update the configurations and fix the problem.
  • Security Service: Your computer may have security mechanisms enabled that may block the connection to your device.
  • Old iTunes: Apple releases new iTunes updates quite often to fix bugs and improve features. Your iTunes application must be the latest version before you try to use it to restore or update.

Make sure you are logged on to your computer as an administrator before running the solutions. In addition, you must have an open, active internet connection. Network without proxy and VPN.

Using recovery mode

ITunes has a built-in recovery feature that allows your phone while in recovery mode to connect to your computer and perform basic operations, including updating or restoring your iPhone. This solution will delete your data, which is why we give this solution a very low priority. Proceed only if your important data is safely stored elsewhere.

  • Make sure your iPhone is updated to the latest version. Put it into recovery mode.
  • When iPhone enters recovery mode, connect it to your computer and wait for iTunes to detect it.
  • Now, when prompted, select “Refresh” and wait for the process to finish. This may take a few minutes, so please be patient.
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We hope that with the above methods you still managed to fix the error 9 in iTunes and you restored / updated your Apple device.

What to do if the error continues to appear during the update / restore

In the event that the update / restore process cannot be completed due to an error, you must:

  • Try the procedure on a different computer.
  • Try to restore iPhone using a different USB cable or a different USB port.
  • Try reinstalling iTunes.

Error 9 when restoring iPhone. what to do

Error 9 accompanied by the message “Failed to restore iPhone [device name]. An unknown error has occurred (9) ”occurs when the USB connection of the device to iTunes is unexpectedly interrupted. This can happen if the user manually disconnects the device during the restore process. How to get rid of error 9 was described in this instruction.

Perform recovery via DFU mode

The method is similar to the previous one, with only one difference. Before connecting the iPhone to the computer, the smartphone must be put into DFU mode. For this:

failed, recover, iphone, error

Press the Home and Power buttons at the same time and hold them for 10 seconds, then release the Power button and continue to hold the Home button until iTunes detects the smartphone in recovery mode (about 10 seconds).

Update iPhone again

If error 9 when restoring iPhone occurs as a result of the device being disconnected from the computer during the update or restore process, the first step is to try updating the smartphone again. For this:

Install the latest version of iTunes. To update iTunes on a Windows computer, go to Help → Updates, on a Mac, the Updates tab in the Mac App Store.

Force restart your iPhone. To do this, simultaneously hold down the Power and Home buttons (the volume down button on the iPhone 7/7 Plus) and hold until the Apple logo appears on the screen.

Connect iPhone to Computer with USB Cable.

When prompted by iTunes to update or restore your device, select Update. In this case, the data on the iPhone will be saved.

Note: if the update is successful, but the iPhone starts up again in recovery mode, then the procedure must be performed again, but at the final stage, select “Restore” rather than “Update”. Note that this operation provides for the complete deletion of data from the device, which can later be restored from a backup.

failed, recover, iphone, error

Contact the service center

If the above steps did not help, then your problem is of a technical nature and it may be related to the battery, gyroscope loop or flash memory. The solution is to replace the problematic component or, as in the case of flash memory, re-solder it. It is not recommended to engage in such complex repairs without experience and the necessary tools, so the best option is to contact a service center.