Error 4013 When Restoring Ipad
How to fix iTunes error 9/4005/4013/4014 when restoring iPhone
Step 1. Download the program and connect the device to the PC.
First, you have to install iOS System Recovery on your computer and run it. Then connect your iPhone with a USB cable.
The program will automatically identify your device. Then you can see many different interface options and click Fix iOS System “under” Tools “. Then just click” Start “.
Step 2. Start uploading firmware
In this step, the program will help you install the latest iOS version on your iPhone and identify your phone model and type. Then click Repair “.
To fix iTunes error on your phone, you must install the firmware. It will take a while and you must wait patiently and not unplug or operate the device during the boot process.
Step 3. Restoring iPhone System to Normal
After that, iOS System Recovery will automatically start the recovery process.
After you can see some words like System fix done on the interface, then you can use and restore your iPhone without data loss.
Fix iTunes error
Selena Comez Updated May 07, 2018
“There is something wrong with my iPhone and I don’t know what to do now. Please help! Now I can’t restore my phone anymore! When I tried to restore my iPhone 7 via iTunes, it didn’t work, but a message appeared about error Failed to restore iPhone / iPad. An unknown error occurred (9/4005/4013/4014) I wonder if it is possible to solve the problem? Please give me the easiest and most efficient way. Thanks a lot!David
It may not always run smoothly when you try to update or restore iPhone or iPad via iTunes but failed with error 9/4005/4013 / 4014. Your iPhone may freeze or disconnect, which means you cannot successfully restore iPhone / iPad. Usually your phone can have a lot of problems like getting stuck in the Apple logo or restarting automatically multiple times, etc. These problems can likely occur due to USB connection, computer operating system issues, iPhone system issues, or for the fact that a viral infection can also cause an error. Your iPhone? How to fix iTunes error and restore iOS devices successfully? Now in this article, we are going to tell you the best solution to get rid of iTunes error 9/4005/4013/4014 in two ways.
Part 1. Fix iTunes 9/4005/4013/4014 Error with iTunesFix Tool
. Itunesfix tool is generally recommended as the best way to solve iTunes problems, such as fix iTunes 9/4005/4013/4014 iPhone Restore Error.It is an awesome recovery tool to fix iTunes errors and problems without data loss, like iTunes could not connect, an error occurred iTunes installations / updates, iTunes for iOS backup / restore problems, etc. over, it can also selectively or uselessly clear iTunes of useless files: cache, logs, cookies, junk files, old iOS backups, used software updates, etc.; Completely uninstall iTunes on computer, including iTunes media (music, / movies, playlist), iOS backups, iTunes / iOS update files, other iTunes junk files, related components and user data. To summarize, it provides you with the easiest way to get iTunes back to normal.
Step 1. Run the program on the computer
First, run iTunesFix on your computer, it will automatically detect your iTunes.
Step 2. Choose a latching mode
If there are no problems with iTunes and its components, you will be in the home interface of the program. Choose one of the repair modes. Here are “Fix iTunes Connect Problems”, “Fix iTunes Install / Update Problems”, “Restore Backup / Restore Errors”, “Fix Other iTunes Problems”; “Quick Clean”, “Deep Clean”, “Hard Uninstall” are available.
To fix iTunes error 2/13/56/1002/3194/4037 and other unknown errors, select Fix other iTunes problems “.
Step 3. Fix iTunes error and return it to normal
In the last step, click Repair Start Repair. Please keep the internet stable until the repair process is complete.
When the repair is finished, click Open iTunes to launch iTunes and try again.
- Android Data Recovery
- IOS Data Recovery
- Telephone transfer
- Ios Android Manager
- IOS System Recovery
- Ios Data Eraser
- Apple Music Converter
- Itunes M4V Converter
USB cable replacement
Try using a different USB cable to connect your gadget to the computer: it must be an original cable without any hint of damage (twists, kinks, oxidations, etc.).
Device recovery via DFU mode
DFU is a special iPhone recovery mode that should only be applied in emergency situations.
To restore iPhone via DFU mode, connect it to your computer with a cable and launch iTunes. Next, you need to completely turn off the device (long press the power key, and then on the screen, swipe to the right).
When the device is turned off, it will need to enter DFU mode, i.E. Perform a specific combination: hold down the power key for 3 seconds. Then, without releasing this key, hold down the Home button and hold both keys for 10 seconds. After this time, release the power key and hold Home until the following window appears on the iTunes screen:
In iTunes, the Restore iPhone button will be available to you. Click on it and try to complete the recovery procedure. If the recovery is successful, you can restore the information on the device from the backup.
Complete reinstallation of iTunes
In this method, we suggest you reinstall iTunes, after completely removing the program from your computer.
After you finish uninstalling iTunes, restart your operating system, and then download and install the new version of the media combine on your computer.
Using another computer
When the problem with error 4013 has not been resolved, it is worth trying to restore or update your device through iTunes on another computer. If the procedure is successful, the problem must be looked for in your computer.
An outdated version of iTunes on your computer can cause most errors, including 4013. All you need to do is check iTunes for updates and, if necessary, install them.
After finishing with the installation of updates, it is recommended to restart the computer.
Connect to another USB port
In this method, you only need to connect your computer to an alternate USB port. For example, for a stationary computer, it is recommended to use the USB port on the back of the system unit, and you should not connect to USB 3.0.
Try updating your iOS device again
When you disconnect your iOS device during an update or restore, or if iTunes cannot tell the devices to restore, you may see one of these messages:
- The iPhone [device name] could not be restored. An unknown error has occurred (9).
- The iPhone [device name] could not be restored. An unknown error has occurred (4005).
- The iPhone [device name] could not be restored. An unknown error has occurred (4013).
- The iPhone [device name] could not be restored. An unknown error has occurred (4014).
Try the following:
- Install the latest version of iTunes.
- Force restart the device:
- Ipad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the top button until the device reboots.
- Iphone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the side button until you see the Apple logo.
- For iPhone 7, iPhone 7 Plus, and iPod (7th generation): Press and hold both sides (or top) of the Volume Down button and the Volume Down button for at least 10 seconds until you see the Apple logo.
- Ipad with Home button on iPhone 6s or earlier and iPod touch (6th generation) or earlier: Press and hold both sides (or top) of the Home button and the Home button for at least 10 seconds until you see the Apple logo.
- Connect your device to your computer using a USB cable.
- When iTunes asks you to update or restore, click the Update button do not restore reinstall iOS and keep your personal data.
Error 4014 when restoring ipad 3
When you try to update or restore your iPhone, iPad or iPod touch, you may see one of these messages in iTunes.
If you still need help, try these steps
If you can update your device, but it starts up in recovery mode, follow the steps above again. In step 4, select Restore instead of Update. After the restore is complete, you must configure your device from the backup.
If you still see the error message during the update:
- To check for updates for your Mac or PC. If you restart your computer to update, check for updates after restart.
- Try to restore your device using a different USB cable.
- Try to restore your device to another computer.
If you keep getting errors 9, 4005, 4013 or 4014 when you try to restore your iPhone, iPad or iPod touch, please contact us.
Itunes errors occur when:
- Restoring the device;
- Updating the firmware;
- Sync iPhone, iPod Touch and iPad with iTunes;
- Downloading content from iTunes Store / App Store.
Itunes errors when restoring, updating and syncing iPhone, iPod Touch and iPad (error codes, causes and solutions)
Sometimes, when restoring, updating and syncing iPhone, iPod Touch and iPad, unknown errors appear in iTunes, and you cannot perform the necessary actions with the iOS device. In our guide, you will find the error decryption and possible solutions.
Errors that occur during the recovery / update and synchronization process can be both software and hardware-related problems in the iPhone, iPod Touch and iPad: some are easy to fix (restarting the computer or changing the USB port), others require hardware repair.
Itunes error classification
- Communication Problems (Network Errors)
ITunes Errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200.
Also, notifications may appear:
- An error occurred while downloading the software.
- Device not supported for requested build.
These errors and warnings appear when there is a problem connecting your computer to an Apple update server or device.
- Problems with security software settings (firewall, antivirus, firewall)
ITunes Errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844.
These errors are caused by antivirus, Windows firewall, or firewall blocking the connection to Apple servers.
- Problems with the USB connection of the device
ITunes Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, 4016, Invalid Response, Retry Repair Request after its completion.
- Hardware problems
ITunes Errors: (-1), 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667 or 1669.
Occurs in case of hardware malfunctions with the iPhone, iPad and iPod Touch: with a modem, with a Wi-Fi module, a power connector, a battery, and so on.
Common ways to fix errors in iTunes
Most errors in iTunes can be fixed by yourself:
- Remove or terminate programs on your computer that may be blocking iTunes from connecting to Apple’s update server.
- Disable security software while restoring or updating iPhone and iPad.
- Use an original USB cable to connect iOS devices to your computer. Otherwise, this is possible. Try to replace it.
- Connect your device to a different USB port. On a stationary computer, use the USB ports located on the motherboard. It is not recommended to connect an iPhone or iPad to the USB ports on the multimedia keyboard, USB hub or on the front panel of the system unit; errors may occur when connecting the device.
- Completely uninstall iTunes and all its components using the Uninstall Tool (for Windows), for example. Then install the latest version of the program.
- Restore / Refresh iPhone / iPad on Another Windows or Mac Computer.
The table below deciphers all known iTunes error codes when restoring, updating, syncing, and downloading content from the iTunes Store, and provides possible solutions.
Last update: 29 September 2015
Changelog: 09/29/2015 Added Standard methods for fixing errors in iTunes, updated information and added useful links.
Itunes error guide and how to fix them
|Error number||Most likely cause||Recommended solution|
|Error number||Most likely cause||Recommended solution|
|1||The firmware is not supported by the device or the iTunes version is out of date||Make sure you are using the firmware for your device model and update iTunes|
|2||The firmware is recognized, but it is not assembled and packaged correctly and therefore cannot be used. Occurs when working with custom firmwares with hacking and unlocking that use bad ASR Patch (The problem is relevant for Sn0wBreeze versions below 1.7)||Use a different firmware|
|3||Problem in the modem part of the device||Contact an Authorized Service Center|
|4||iTunes cannot connect to Apple service servers||Third-party programs may be blocking ports on your computer and preventing iTunes from connecting to Apple servers.|
Check the settings in the hosts file in / windows / system32 / drivers / etc / for entries like xx.Xxx.Xx.Xxx gs.Apple.com. If the line is present, place a # sign in front of it and save the changes. Try again
|5, 6||It is impossible to install the firmware due to damaged boot logos, or because the device is turned on in the wrong service mode (for example, if the firmware is designed for DFU Mode, and you are trying to recover through Recovery Mode)||Enter the device into DFU mode, if it did not help, create your own firmware or load another|
|8||The firmware is not supported by the device (for example, you downloaded the firmware for the wrong generation of the device)||Download the firmware supported by your device model|
|nine||Kernel panic in an iOS device when working with firmware. Usually occurs when data transfer via a USB cable is interrupted, or when the firmware is incompatible with the selected recovery mode||Restore the firmware via DFU Mode. Check the mechanical connection of the device to the computer. Plug the cable into a different port or replace the USB cable|
|ten||Incorrectly assembled custom firmware due to which the low-level LLB loader was damaged or completely missing||Create custom firmware yourself, or upload another custom firmware|
|eleven||A number of files required for downloading were not found in the ipsw firmware file||Create custom firmware yourself, or upload another custom firmware|
|13||Problem with USB cable or 30-pin (lightning) connector, or trying to install iOS beta from Windows||Replace the standard cable or change the USB port. Disable USB 2.0 support in computer BIOS|
|fourteen||During the flashing process, a violation of the integrity of the ipsw firmware file was detected||Disable antivirus software, disable firewall, change USB cable or connect your iOS device to a different port on your computer, download a different firmware|
|17||Upgrading from one custom firmware to another custom firmware||Use Recovery Mode or DFU Mode to upgrade to custom firmware|
|18||IOS device media library is damaged||In most cases, only a flashing will help|
|nineteen||iTunes could not sync to iPhone [iPhone name] due to an unknown error (-19). The error occurs after updating iPhone 3G, iPhone 4 to a later version of iOS, while backing up while syncing iPhone with iTunes.||Uncheck Sync automatically if iPhone is connected on the Overview tab in the Devices menu. Model of the connected device in iTunes, remove and connect the iPhone. Then sync again. If the error repeats, you need to restore the device to a new firmware, before that, create a backup copy in iCloud, so that after recovery you do not lose user data.|
|20||Device is included in Recovery Mode instead of DFU Mode||Turn the device into DFU Mode|
|21||DFU error occurred during jailbreak.|
In some cases, error 21 occurs due to hardware problems (dead battery, low battery).
|To enable the device in DFU Mode, use the Pwnage Tool, sn0wbreeze or redsn0w utilities.|
If the above measures do not help, you should fully charge the battery, if this does not help, the device battery will need to be replaced.
|23||Unable to read device IMEI or MAC address (at least iTunes cannot do that)||If the problem persists on other firmware versions, there is most likely a hardware problem|
|26||The custom firmware was assembled incorrectly and, as a result, an error occurred when accessing NOR memory||Create custom firmware yourself, or upload another custom firmware|
|27, sometimes 29||Loop error in iTunes 8.0 to 9.1||Update iTunes to version 10 or later|
|28||Mechanical damage to the bottom cable or dock connector in the device||Contact an Authorized Service Center|
|29||Hardware problem with battery, bottom ribbon cable, or power controller||Contact an Authorized Service Center to replace the battery, ribbon cable, or power controller|
|31||The device cannot be taken out of DFU mode. Most often occurs due to hardware problems||Contact an Authorized Service Center|
|34||Insufficient hard disk space to install software||Free up space on the drive where iTunes is installed|
|35||Incorrect iTunes folder permissions on Mac OS X||Launch Disk Utility and restore access rights. (in terminal.App, enter the command: sudo chmod.R 700 / Users / [username] / Music / iTunes / iTunes Media, where [username] is the username)|
|37||Low-level bootloader (LLB) in the firmware does not match the device model||Create custom firmware yourself, or upload another custom firmware|
|39, 40, 306, 10054||No access to activation and signing servers||Disable Windows Firewall and antivirus programs. Update iTunes to the latest version|
|54||Software glitch while transferring data from device. Most of the time it occurs on unauthorized computers or when migrating compromised applications||Delete old backups. Deauthorize your computer in the iTunes Store (Store menu in iTunes) and try again|
|414||Age limit for downloadable content||Change the year of birth in your Apple ID (in iTunes under the Store menu. View my account)|
|1002||Unknown error while copying firmware files to device||Repeat the flashing procedure|
|1004||Temporary problems on Apple servers (not received from the server SHSH hashes for the device)||Repeat the flashing procedure later|
|1008||Apple ID contains invalid characters||Change your Apple ID without using prohibited characters. Try not to use anything other than Latin letters and numbers in your Apple ID|
|1011, 1012||Hardware problem with modem part of iPhone or iPad||Try restarting your device. If the error persists, contact the service center|
|1013-1015||ITunes trying to downgrade modem version in iPhone / iPad||The flashing was successful, but the iPhone / iPad cannot boot to iOS on its own with a downgraded modem firmware. In the TinyUmbrella utility, use the Kick Device Out of Recovery feature|
|1050||Apple activation servers are temporarily unavailable||Try to activate your device later|
|1140||Problem syncing photos from iPhoto on Mac OS X||Delete the iPod Photo Cache folder (in the context menu of the iPhoto library file, select Show Package Contents and delete the|
|1394||Damage to system files in the device as a result of a failed jailbreak||Restore the device and repeat the jailbreak procedure|
|1413-1428||Error while transferring data via USB cable||Check the USB connection of the device to the computer, cable integrity and the good condition of the USB port. Change port|
|1430, 1432||Device not recognized||May indicate a hardware problem. Change the USB cable, connect the device to a different USB port, connect the device to another computer|
|1450||Unable to make changes to iTunes library file||On Mac OS X, restore permissions, on Windows check the owner and permissions of the iTunes library folder|
|1600, 1611||Recovery to custom firmware is carried out in DFU Mode, although it should be performed from Recovery Mode||Enter your device into Recovery Mode and try again|
|1601||iTunes cannot access full device access||Disable all background processes, change USB port or USB cable, reinstall iTunes|
|1602||iTunes could not detect the device while preparing to update||Check the hosts file for entries of the form xx.Xxx.Xx.Xxx gs.Apple.com, if any, comment them out (insert a # before the line). Disable all background processes, change USB port or USB cable|
|1603, 1604||Trying to restore a device without jailbreak to custom firmware||Jailbreak your device with the current firmware. Please note: jailbreak using Spirit and on the JailbreakMe website is not complete and also leads to similar errors.|
|1608||ITunes components are damaged||Reinstall iTunes|
|1609||The version of iTunes to work with your device is outdated||Update iTunes to the latest version|
|1619||iTunes cannot with the device in DFU-mode, in normal mode it successfully recognizes it||Update iTunes to the latest version|
|1644||Third-party programs are accessing the firmware file||Close all programs running in the background, disable firewall and antivirus, restart your computer|
|1646||iTunes could not recognize the device in active mode||Reboot iOS device, restart iTunes|
|2001||Mac OS X driver problem||Update Mac OS X to the latest version|
|2002||ITunes access to the device is blocked by other system processes||Close running programs, disable antivirus, restart your computer|
|2003||USB port operation problem||Connect your device to a different USB port or a different computer|
|2005||Damaged USB cable||Replace cable|
|3000, 3004, 3999||No access to the firmware signing server||Access is blocked by a third party application, disable firewall and antivirus|
|3001, 5103.42210||iTunes cannot download due to hashing errors||Update iTunes, locate and delete the SC Info system folder (Windows 7:|
\ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes; Mac OS X:
Causes and solutions to the problem
There are many options to get to the truth:
Apple developers offer two steps to find updates for Windows or MacOS using the built-in tools, and at the same time check if the latest version of iTunes is downloaded (Help menu, About iTunes).
First of all, you should carefully study the USB cable that connects the iPhone, iPad or iPod Touch to your personal computer. The option using fakes should be immediately excluded, at least for a while, but ask your friends for a replacement.
The second possible cause is a malfunctioning USB connector. Often the error appears when using USB 3.0, for which the appropriate drivers are not loaded. It is most convenient to check your guess using the Driver Booster tool, which automatically analyzes the available hardware and restores the operability of the entire motherboard, connectors, BIOS and USB. Before updating, you must definitely agree to create a checkpoint, just in case. If, instead of fixing errors, new problems arise, it will be easy to roll back.
An alternative option is to ask your friends for both a USB cable and a computer. Perhaps the problem lies in the hardware and you need to update Windows.
Increase free space
This option works, but it only helps in 10% of cases. To implement the plan, you need to free at least 2-3 gigabytes of free space on the internal memory of your smartphone, tablet or player. The easiest option is to upload some data to iCloud (especially photos), delete applications or data of some instant messengers. Before trying to update or restore the device again, you must reboot.
If the equipment works properly and turns on easily, then it is better to look in the General section, the Reset menu and click on the Reset all settings item. It is important to remember before starting the procedure, you must create backups in the iCloud settings, otherwise all downloaded data (contacts, bookmarks, events, applications and saves, photos ands) will disappear.
How to fix error 4013 in iTunes in a simple way in a few minutes
Text message: Failed to restore iPhone (iPad, iPod Touch). An unknown iTunes error 4013 has occurred, it appears during the update or restoration of the firmware of Apple equipment and ends in two ways with a direct flight from iTunes or a proposal to start the procedure again. Trying again, of course, will not succeed again. The best way to solve the problem step by step is to go through the possible reasons and find at least some working way to get iTunes to finish what you started.
- Causes and solutions to the problem
- Hardware problem
- Software glitch
- Increase free space
- Factory reset