Computer Not Video Photos From iPhone

Transfer from iPhone to Mac

Sometimes it is difficult to sync devices with different software. For iOS users, it’s much easier to transfer data from phone to computer with the same software.

After connecting, the Mac does not recognize the phone as a storage medium, so you need to go to data manually.

Computer Not Video Photos From iPhone

Using the menu, the user goes to the section of images. You can import all or select the required separately.

Selected photos are transferred to a specific folder or to an application (the user needs to choose a location for storing files). The application is searched for by its name.

You can download from a separate storage. That is, folders generated by the download method have different photos.

In the menu section, the desired application is selected, the files from which you want to copy to Mac.

There are automation settings. That is, after each connection of one iPhone, certain actions will be performed. For example, automatic app updates or downloading new files.

Otherwise, this method does not differ from connecting to Windows.

Transfer via iPhoto

The application is familiar to many users as a photo editor. One cannot but agree that the application is not new, but is it possible to use it as a channel for transferring and copying images?

First, you need to download the application for both devices. An adapted version of iPhoto exists for Windows.

Once the phone and computer are synced through the app, it opens automatically after every connection.

The iPhoto method is similar to iCloud, so many users abandon this method.

When connecting for the first time (after each OS update), you must “entrust” the phone to the computer.

On the iPhone, a window will appear in which you need to confirm the security of the connected PC.

When syncing iOS devices, the system may interfere with operation if the software version is out of date.

If the connection does not work, restart your computer or phone.

If this does not help, restart the router or check the Internet connection.

To save personal data on iPhone, try not to sync the device with someone else’s PC.

Import Photos and Videos from iPhone to Mac OSX

5 Easy Ways to Transfer Photos from iPhone (iPhone) to Windows or Mac Computer

5 Easy Ways to Transfer Photos from iPhone (iPhone) to Windows or Mac Computer

How to Transfer Photos from iPhone to Computer?

What to do? Just learn the easiest ways to transfer photos to iPhone.

USB cable connection

This method is designed for Windows users. Easy even for a novice iPhone user.

Connecting your phone to your computer via a cable

Step-by-step instruction

The method is one of the simplest. The only negative is the scatter of photos. Every social network, every application saves pictures to different folders.

Transferring files using iTunes

After downloading this program to the computer, it will open automatically after connecting the iPhone to the computer.

iTunes is not designed to transfer photos by design. Of course, you can use it for these purposes.

Phone data in iTunes

After synchronization of both devices, the phone data will open in the application working window. The user selects the necessary photos (one or several).

When the download of the selected files occurs, the system will offer to delete the copied data from the phone.

For easy search, photos can be sorted by date, album or upload method (social networks, internet, etc.).

In addition to simply downloading files, iTunes allows the user to manage phone data through a computer. Internet-downloadable add-on updates can be downloaded using this program.

Using iCloud

All downloading and sharing of files goes through the iCloud cloud storage. The advantages of the method are that it is suitable for both IOS and Windows.

Before using the explorer, prepare the device:

  • make sure the software is up to date;
  • it is important to configure iCloud for all gadgets, if you are using Windows, download a special application;
  • Internet connection is required, preferably wi-fi.

All files you need to transfer must be in your iCloud Music Library. If there is not enough memory for all the selected photos, you can go to the extended version.

How to enable the library:

  • turn on the library through the application settings on the iPhone in the photo section;
  • on the computer do the same;
  • the PC most often has instructions for detailed connection.
Read more:  How to Connect Karaoke to a Computer

After synchronizing the devices, the photos are automatically copied to your computer. It is also available to delete photos from iPhone while keeping the data on the computer.

Before deleting, it is advisable to check the integrity of the data.

Photos can be transferred from the computer back to the phone using the same operation.

How to Fix “Device Unreachable” When Copying from iPhone

Hello! Let’s not get overwhelmed and get down to business right away. So, today I urgently needed to transfer a lot of videos and photos from iPhone to computer. It would seem, what could be the problem? I take an iPhone (computer, wire), with a refined movement I combine all this stuff, on the phone I confidently press “Allow device access to photos and videos”, select the necessary files, copy them to the folder I need and.

This is where such troubles begin, for which life has not yet prepared me. In short, this is what happens. everything hangs tightly, files are not copied, and the best (as Microsoft tells us) Windows 10 operating system shows a “red cross” and a “wonderful” error “The device is unreachable”.

I, just in case, even took a screenshot.

I think, okay, maybe Windows 10 is “buggy”. I’ll deal with the computer later.

In the meantime, I’ll take out a laptop with the good old “seven” and throw the pictures there. no, but the solution to the problem.

I connect my iPhone to my Windows 7 laptop, start copying files and. of course! History repeats itself! However, the error text has changed slightly “The device connected to the system does not work.” But the meaning, as you understand, does not change much from this.

Time goes by, but photos and videos need to be thrown off.

  • I take another wire. everything is the same.
  • I transfer files via AirDrop to iPad and try to copy photos and videos through it. But with the iPad everything is the same. either “The device is unreachable” (Win 10), or “The device connected to the system does not work” (Win 7).
  • I delete the normal iTunes (the one with the App Store and other “chips”) and put “normal”. no result.

I went to the Internet to look for the reason.

There is one article for the entire Internet (only written in different words on different sites). In which it is assumed that everything is to blame:

  • “Curve” version of iOS (!).
  • Compatibility of Windows and iOS versions (!!).
  • Wrong selection of data transfer function (.).

Agree, the arguments are simply amazing.

I must say right away that none of the above, of course, is the cause of the error “Device unreachable”.

So what’s the deal?

The whole snag is in the new file format that Apple introduced with iOS 11 and which, accordingly, smoothly flowed into the next firmware versions.

So, we are interested in two options on the iPhone or iPad:

  • Settings. Photos. Transfer to PC and Mac. The default is “Automatic”.
  • Settings. Camera. Formats. The default is High Efficiency.

What happens in this case?

iPhone (iPad) captures photos and videos in the new HEIF / HEVC formats (for high efficiency), and converts them to a compatible format when transferred to a computer. But if the file size is large, then at the stage of this conversion there is a slight freeze and, as a result, the appearance of the error “Device unreachable”.

What need to do? Change just one setting:

  • Open “Preferences. Photos. Transfer to PC and Mac”. Selecting “Transfer Originals”.

Everything. After that, there will be no problems when copying photos and videos from iPhone.

You ask: “What about the second option, the one that is” Camera. Formats “?” Here act as you wish.

  • If you want “standard” JPEG / H.264, then select “Most Compatible”.
  • If you want “newfangled” HEIF / HEVC, then leave “High efficiency”.

I chose “Most Compatible” just in case. Still, not all programs work with HEIF / HEVC formats, so let it be better to shoot my iPhone “the old fashioned way”. It will be calmer 🙂

How to transfer photos from iPhone to computer via iTunes

Since 2001, the company has been developing the iTunes application, a media player for playing and organizing files, music, etc. This program is also used to transfer data to iPhone, iPad and iPod from a computer or laptop running MacOS or Windows.

Let’s take a look at how to properly use iTunes on both operating systems.

On Mac

MacOS (OS X) is used on the company’s branded devices, namely the iMac and MacBook. At the same time, iTunes is part of this OS, which allows you to use it right out of the box without installing additional software.

To transfer a photo from iPhone:

  • Connect your device to Mac via USB cable.
  • Open “iTunes” → “Continue”.
  • Confirm the connection on your phone by clicking “Trust”.
  • If the “Photos” application has not opened, then launch it yourself.
  • Go to the “Import” tab → Click:
  • “Import All” to copy all photos.
  • “Import Selected” to transfer individual photos.

On Windows

Transferring files from iPhone to Windows PC is more difficult due to the need to install additional software.

  • Install iTunes.
  • Connect iPhone to computer via cable.
  • Confirm the connection on your phone by clicking “Trust”.
Read more:  How To Recover Photos On Huawei

Via Explorer

This method has significant advantages due to its simplicity. To implement the method:

  • Connect your phone via cable.
  • On the smartphone screen, click “Trust”.
  • Go to “Explorer” (“My Computer”) → “iPhone” (or the name of the device specified in the gadget settings).
  • “Internal Storage” → “DCIM”.
  • Here you will see the folders that store the photos.
  • Select the required files → copy (move) to the desired folder on the PC.

Using the cloud

Cloud storage is an online service that stores files on remote servers that can be accessed from any device. The cloud is convenient to use for transferring files to different operating systems or for quick access to an item (photo, video, document, etc.) anywhere in the world.

There is a wide selection of storages on the market, including Google Drive, OneDrive, Gavitex, MEGA, Yandex.Disk, Cloud. Dropbox, etc. Consider iCloud and OneDrive as an example.

How to transfer photos from iPhone to computer

Apple tried to close the operating system as much as possible from user interference, which made it the most secure operating system, but at the same time caused difficulties in interacting with other devices. In this regard, users have a question how to transfer photos from iPhone to computer via iTunes.


Apple’s service is available only for branded products of the company (iPhone, iPad, MacBook, etc.).

  • Go to the site through a computer browser.
  • Enter this Apple ID to sign in.
  • The “Photos” tab will display all photos and videos from the phone.
  • Select the required file → Click on it → “Load the selected object”.

Alternative ways

There are ways to help you move files without using iTunes.


A popular cloud from Microsoft that can be installed on any operating system. Let’s take a look at Windows 10 as an example.

  • Install OneDrive on your computer.
  • Run the program.> Sign in with your Microsoft account.

Import photos and videos from phone to computer

Android devices

The Camera app on your phone may already be synced to a cloud storage location such as OneDrive or Google Photos. In this case, your photos and videos are automatically uploaded to the cloud. If you want to access them from your computer, you can use your browser to download photos and videos stored in the cloud storage.

For recent photos, use the Your Phone app from the Microsoft Store. With it, you don’t need a USB cable to view and copy the latest photos from the camera and from the screenshots folder. This function only supports recent photos and does not import videos. Your Phone app requires Android phone 7.0 or higher.

If you are using a USB cable to boot directly from your device, you may need to change the USB setting for media or photo transfer. For the latest information from Google, see How to transfer files from computer to Android device and vice versa.


An iOS device may ask you to “Trust this computer?” Select Trust or Allow to continue. For the latest information from Apple, see “Import to Computer” on the Transfer Photos and Videos from iPhone, iPad, or iPod touch page on the Apple website.

If iCloud is enabled on your iOS device, you won’t be able to download your photos or videos. Your images are hosted on iCloud, not on your device. If you want to open or import photos or videos to your computer, you can do so using the iCloud desktop app. For more information, see Help with iCloud Photos on the Apple website.

Transfer Photos from iPhone or Android Phone to Computer

First, connect your phone to your computer with a USB cable that allows you to transfer files.

Turn on your phone and unlock it. Your computer will not be able to detect your device if it is locked.

On your computer, click the Start button. and then select Photos to open the Photos app.

Select Import From USB Device and follow the instructions. You can select the items you want to import and the folder to save them. Wait a while for detection and transmission to complete.

Make sure the photos you want to import are actually on your device and not in the cloud. Then follow the steps for your device type.


If you are having trouble connecting your phone, try using a different USB cable. USB cables support different transfer rates and not all of them can transfer files. See Help for USB Problems.

If you have problems with your Apple ID, passcode, or Apple verification code, visit Apple Support for more information.

If you want to import photos from your camera rather than your phone, check the information on the camera manufacturer’s website for the latest information. For general Windows 10 information, see View all photos.

See Help for the Your Phone app.

If you are using earlier versions of Windows, see information for Windows 8.1 or Windows 7.

iMazing and photos

iMazing: Reliable photo and video export software to any Mac or Windows computer without iCloud and iTunes.

Supports all iPhone, iPad and iPod models.
Compatible with Mac and Windows.
Latest version: 2.12.7. Last updated: Oct 26, 2020 Latest version: 2.12.7. Last updated: Oct 26, 2020 Latest version: 2.12.7. Last updated: Oct 26, 2020

Read more:  How To Adjust Photo Quality On An Iphone

Transfer Photos and Videos from iPhone to Mac or PC

Easily export photos and videos without iCloud or iTunes. Access them from a computer via USB or Wi-Fi. Reliable backup.

Detailed information

For any iPhone photo and video, you can view detailed information such as extension, file size, aspect ratio, geolocation data, and more. To do this, you just need to double-click the element with the mouse, or select it and press the spacebar.

Best memories are always with you

Easily save your favorite photos to your Mac or PC. Export photos and videos from iPhone or iPad by simply dragging and dropping them to your computer. If needed, iMazing will even convert HEIC, Apple’s new graphics format, to JPEG. You can finally forget about unreliable cloud storage and complex syncing with iTunes.

Access to hidden albums

With iMazing, you have access to all your photos, including those you would normally not be able to view. In addition to the usual Smart Albums (such as Favorites, Selfie, or Slow Motion), iMazing features:

Transfer Photos to iPhone and iPad

Your vacation photos will look great on the iPad screen and are now very easy to transfer there! You don’t need to launch iTunes or turn on iCloud sync to do this: just iMazing is enough. Connect your smartphone or tablet to your computer and start sorting your mobile photo albums. Even Wi-Fi connection is supported.

Save space

Running out of space on iPhone? Take a look at the Camera Roll. it may be worth putting things in order for a long time. You don’t have to select unwanted photos one at a time on the small screen of your phone. just quickly mark them from your computer. And even if you accidentally delete something you need. iMazing always keeps a copy of your data in a safe place.

The device is unreachable when copying photos and videos from iPhone. how to fix

When copying a photo or video via cable from an iPhone and iPad to a Windows 10 or 8.1 computer, you may receive a message that an error occurred while copying a file or folder with the information The device is unreachable. And sometimes some files are copied without problems, while others. with the specified error.

In this short instruction. about the reasons for what is happening and two ways to fix the “Device unreachable” error on iPhone and iPad when copying video files and photos from them to a computer or laptop with Windows. Also useful: Empty DCIM (IPhone Internal Storage) folder on iPhone. why and what to do.

Cause of “Device unreachable” error

By default, new iPhones and iPads shoot photos and videos in HEIC and HEVC formats, respectively, while if you connect your phone to a computer with Windows 10 or 8.1, then with the default iPhone settings when copying these photos and videos, they are automatically converted by the phone itself to supported ones. computer formats. JPG and MP4 H.264.

The process of converting files by the phone during copying in some cases may “not keep up” with the speed of copying itself, as a result, Windows informs us that an error occurred while copying a file or folder and that the device is unreachable.

That is why more often an error occurs when copying large files (or groups of photos and videos at once), but it may not appear when copying photos to a computer one by one. There are two methods to fix this, which are described below.

How to Fix “Device Unreachable” Error on iPhone

Given the reasons for the error, there are two options for fixing it:

  • Disable converting photos and videos to iPhone when copying to a computer or laptop with Windows.
  • Slow down copying speed.

The first can be done as follows:

  • Disconnect your phone from your computer.
  • Go to “Settings”. “Photo”.
  • At the bottom of the Photos app preferences page, under Transfer to Mac or PC, set Transfer Originals to Automatic.
  • Done. You can reconnect iPhone and copy photos and videos without errors.

Please note that this will copy photos and videos to your computer in HEIC and HEVC formats, which may not be supported by your player or photo viewer. There are two solutions. enable photos in JPG on iPhone so that shooting is immediately carried out in this format, or use special HEIF / HEIC codecs for Windows.

It is also possible to use third-party programs to open such files: Best photo viewers (XnView has a free plugin for HEIC), VLC Media Player (can play HEVC H.265 videos).

The second method, namely “slowing down the copy speed” involves connecting your iPhone to your computer using a USB 2.0 port instead of 3.0. As a rule, in this case, the copying error “Device unreachable” does not occur, since the phone has time to convert files to the desired format.

Video instruction

Hope you managed to fix the problem. If not, describe the situation in the comments, I will try to help.