Can’t Create Icloud Backup
How to Resolve “iTunes could not back up iPhone because the backup was corrupted”?
When I try to sync my iPhone with my computer, I get the following message:
Delete the backup for this iPhone and then try again.
However, there is no way to delete the backup here. Where are backups stored / how can I delete a backup?
This is iTunes version 10.5.3 running under Mac OS X 10.6.8.
From iTunes go to the iTunes Device Settings menu. Select the backup file, then click the delete button:
It is somewhat (unfortunately) common to encounter this Corrupt / Incompatible error. Most of the time the backup is just a little buggy.
I am working on Decipher Backup Repair which scans the backup and shows / fixes errors so you can restore them in iTunes.
Here’s an article I wrote recently with a few other things to try first:
From this link you can also navigate to learn more about corrupted backups if you like.
(Note: As I mentioned, I am the author of the software I recommend above, so I can use my recommendations. I definitely support our software 🙂 but I still want to put this little note!)
I had the same problem and didn’t know where it came from. I had a jailbroken iPhone 3G and switched to an iPhone with an invulnerable iPhone 4 i.e. I moved the backup to a new phone that worked. Some time later, however, I received an error message. I tried the solution above, I even deleted all backups, even those not related to this phone, but the error persisted.
I found a solution in the comment on the stream that the iPhone could not backup because the backup file was corrupted or incompatible, fix it. more details in the following comment Here’s what to do in a nutshell:
(This is a Windows (7) solution that is not relevant to the OP, but his problem seems to have been resolved already anyway.)
- Close iTunes
- Make sure your explorer shows hidden files
- Go to C: \ Users \ username \ AppData \ Roaming \ Apple Computers \ MobileSync \ backup
- Delete everything there (or move it somewhere else to be safe)
And done. In my case, I deleted two folders with long, cryptic, alphanumeric names, one empty, the other over 1GB in size. When I opened iTunes again, I was able to create a completely new backup without any errors.
Below is the solution if you get corrupted backup error during sync or backup to iTunes (sync only starts backup during sync):
During sync or backup, deleting the backup is the way to go and iTunes will create a new one from scratch. However, the original poster has an additional issue that the backup does not appear in iTunes.
@doncherry has the right idea. if iTunes doesn’t list your backup in the Settings. Devices list, you need to delete the backup manually. He pointed to a location to look at in Windows. On Mac, backups are stored in
Open Finder (hold the Option key in OSX Lion or higher) and select Library from the Go menu The Application Support folder will open and from there go to MobileSync. Backup There will be one or more folders in the backup folder named by the unique identifiers of your devices.
In iTunes, click the Serial Number under the Information tab for your device and the Serial Number field will switch to your device ID. Match the ID you see there with the folder name in the MobileSync. Backup folder Delete this folder!
If you get corrupted backup error while restoring in iTunes. clearly deleting the backup won’t help you recover your data;)!
I am the lead developer on Decipher Backup Repair program, which is why I know and care so much about iTunes backup and restore errors;) Decipher Backup Repair scans corrupted or damaged iPhone, iPad or iPod Touch backups for errors and fix backup issues to you may have restored them to iTunes You can download a free trial from our site to see what it can find in your backup.
(It is clear that I can take advantage of the links I post in this answer as a software author. However, I wanted to give both sides of the problem, corrupted backups during the backup process and corrupted backups during the restore process Anyone can also follow See the links above and go to our support page to send us an email if you have questions about your corrupted backup. Feel free to mention my name directly: Kelly.)
I had the same problem: Can’t restore a previous backup even using right click on my iphone in iTunes.
I had a nice backup in the directory:
C: \ Documents and Settings \ myuser \ Application Data \ Apple Computer \ MobileSync \ Backup, but iTunes won’t detect it.
So I copied the complete “Backup” directory to a different location (copied, not moved). Then I create a new iphone with iTunes after restoring the ipsw file with the same name as before.
I made a sync backup.
At the end, I checked the “Backup” directory and saw that iTunes had recreated the same folder as the one I had copied earlier.
This time in Ituens, when I right click on my iphone, I have the “restore from backup” menu. But before choosing this option, I just renamed the new created directory in Backup to xxx.old and copied the saved one (same name) to C: \ Documents and Settings \ franckca \ Application Data \ Apple Computer \ MobileSync Directory \ Backup.
When the restore was complete, I restored the last backup.
Hope this helps.
I also ran into this problem. It turns out that after I backed up my iPhone, Windows Defender discovered a file from one of the apps that I downloaded as malware. When I looked at the file, it was indeed malware, but was deleting it from the backup directory so that the restore process fails.
It was only when I restored the file to the backup directory that the restore was successful. I highly recommend disabling antivirus and malware detection programs when performing iPhone backups and restores.
Why iCloud isn’t backed up?
Check the software version and make sure no update is required. Check if you are connected to a Wi-Fi network. Erase your device and try restoring your device data from an iCloud backup again. If you still need help, contact Support Apple.
How to Recover WhatsApp Backup from iCloud?
You must select “Backup & Restore” “WhatsApp Backup & Restore” “Restore WhatsApp Messages to Android Device”. From this window, select the backup file you want to restore.
How to view files in iCloud from iPhone?
From the iPhone or iPad home screen, open the Settings app. Go to iCloud. iCloud Drive. Turn on the “Cloud Drive” option and then return to the home screen. You will see the new iCloud Drive app on your iPhone or iPad home screen.
How to find a WhatsApp backup?
To restore a copy:
- Uninstall and reinstall WhatsApp.
- Open WhatsApp and verify your phone number.
- When prompted, tap RESTORE to recover messages and media from Google Drive.
- When the restore is complete, click NEXT.
How to back up to icloud? How to back up to iCloud?
- Connect your device to a Wi-Fi network.
- Go to Settings [your name] and select iCloud.
- Select “iCloud Copy”.
- Click “Create Backup”. Do not disconnect from the Wi-Fi network until the process is complete.
How to find out what photos are stored in iCloud?
How to access iCloud Photos
- Open the Photos app.
- Click the Photos tab to view your photos.
- Click the Albums tab to view the My Albums, Shared Albums, People & Places, Media Types, and Other Albums sections.
How to view photos from iCloud?
On your iPhone, iPad, or iPod touch, go to Settings [your name] iCloud Photos. You can also open the Photos app, select the Photos tab, and scroll all the way down the screen. On your Mac, open the Photos app. 5 days ago
Where are WhatsApp backups stored?
To do this, go to the folder on the memory card of your device where WhatsApp stores backup copies of the user’s chats: / sdcard / WhatsApp / Databases. If you go to this folder, you will see a single file named msgstore. db.
Delete the previous backup
Go to Settings → iCloud → Storage.
Select “Manage”, and after the backup of your device, which was created earlier.
On the page that opens, click “Delete copy”. Note that the button appears after a short load.
Immediately after that, try to create a new backup in the menu “Settings” → iCloud → “Backup”.
Failed to complete the most recent iCloud backup. what to do
Several common errors can occur when backing up your iPhone or iPad to iCloud. The strangest of them is related to the fact that the process of creating a copy is not completed, while iOS does not give any recommendations on how to fix the problem. How to get rid of such an error was described in this instruction.
Create a backup in iTunes
The error related to the inability to create a new backup in iCloud is quite often solved by creating a copy through iTunes and then activating the backup to iCloud.
Connect iPhone or iPad to computer and launch iTunes.
In the iTunes window, select your device.
On the “Overview” tab, check the “This PC” box and click “Apply”.
Click “Create a copy now” and wait for the end of the backup process.
On your mobile device, go to Settings → iCloud → Backup and activate the Switch to iCloud Backup.
After enabling the backup function, the problem with the inability to create a backup should disappear.
Not enough iCloud space. What to do?
In the last five days, I have been plagued by the message: “Can’t create a backup for this iPhone / iPad / iPod because there is not enough free space in iCloud.” I persistently ignored this notification, but the time has come not only to deal with it, but also to tell about the solution of this problem in more detail.
There is not enough free space in iCloud. What to do?
Change storage plan
It is clear that if you have only free 5 gigabytes, then you will see the message about the lack of space all the time. Therefore, Apple has developed three tariffs, which should be enough for everyone’s eyes.
Now I have 50 gigabytes connected for 59 rubles a month and for me it’s comfortable, then 200 gigabytes will be available. But I decided to restrain myself. Not because I feel sorry for 169 rubles, but because 50 gigabytes in the cloud will allow me to clean the media library on time, not to let everything go by itself.
In general, the most trivial solution is to increase the available space for money. This option is suitable for someone and you can not even read about other methods, but for someone (for example, me) it does not suit and I will move on to other measures.
Cleaning up your iCloud library
It is the iCloud media library that most often takes up most of the space in the cloud. Especially if you have an iPhone tied to the cloud. 😉
The media library stores your photos and videos. Most radical step: disable iCloud Mediteca. In this case, you will have 30 days to download media from iCloud or you will irrevocably lose it.
Easier to clean. You need to start with the video. it is the video that takes up most of the space. That’s why I need 265 videos in iCloud? I don’t know myself. Therefore, “under the knife” first of all you need to send them. Photos should also be cleaned. The meaning is in the pictures that are blurred, are takes, screenshots, do not carry any value?
One photo or 1 second of video takes about 2 megabytes. Therefore, deleting even 100 pictures will give an extra 200 megabytes.
If files are so valuable, why not download them through iCloud.com and upload them to a separate drive? For some reason I am sure that most people do not need most of the content in the media library.
Delete / reduce device backup
With the removal, I think everything is clear. Rarely, but it happens that it makes no sense to make a backup for a device. For example, I have an iPod. now it serves exclusively for music. Does it make sense for me to back up this device? You also need to delete backups of those devices that no longer belong to you (for example, sold).
The backup copy is deleted in the settings:
Settings-iCloud-Storage-Manage. Select the copy and press the “Delete copy” button. You can delete copies of other devices connected to Apple ID.
But the iCloud backup can be reduced:
Settings-iCloud-Storage-Manage. Select a copy of the current device. Below there is a list of those programs whose data is backed up. Disable the part of the applications that, in your opinion, should not make backups to iCloud. See the screenshot below: by disconnecting some applications from iCloud, I reduced the backup by 1.5 gigabytes.
Note that this action does not disable the synchronization of application data via iCloud Drive, but only prohibits backing up application data to iCloud.
Removing files from iCloud Drive
iCloud Drive is an application that allows you to manage the files that various programs store in the iCloud cloud. You need to understand that iCloud Drive data takes up some space in iCloud.
Go to the iCloud Drive app. If it is not there, then turn on the display in the settings: Settings-iCloud-iCloud Drive-On the Home screen.
In iCloud Drive, manually delete those files that are not needed and take up extra space. How much data is stored from each application can be viewed in:
Settings-iCloud-Storage-Manage. Section “Documents and data”.
Delete mail messages
This advice comes from personal experience. For me, Apple somehow created a mailbox on its own in the iCloud.com domain. A completely unnecessary mailbox for me. It’s amazing how he survived all these years, but I periodically forget to turn it off. And sometimes I accidentally use it when I send files by mail from my phone. Thus, I managed to occupy more than 300 megabytes in iCloud. (Look here: Settings-iCloud-Storage-Manage-Mail)
There is only one way out. Manually clean your iCloud mailbox if you don’t use it, of course. This is done through the Mail application.
These are all tips and ways to offload iCloud a bit. All kindness and more free time and space!
IPhone Backup to iCloud
To back up your iPhone to iCloud, follow these simple steps on your phone itself (I recommend using a Wi-Fi connection):
- Go to Settings and click on your Apple ID, then select “iCloud“.
- Open the item “Backup to iCloud” and, if it is disabled, enable it.
- Click “Create a backup” to start creating a backup in iCloud.
Where is iPhone backup stored on computer
An iPhone backup created with iTunes can be stored in one of the following locations on your computer:
However, if you need to delete the backup, it is better to do it not from the folder, but as follows.
How to Restore iPhone from iTunes Backup
To restore iPhone from a backup on your computer, turn off Find iPhone in your phone settings (Settings. Your name. iCloud. Find iPhone). Then connect your phone, launch iTunes, follow steps 1 and 2 from the first section of this instruction.
Then click the “Recover from a copy” button and follow the instructions.
Deleting a backup
To delete an iPhone backup from your computer, launch iTunes, then follow the steps below:
- From the menu choose Edit. Preferences.
- Open the “Devices” tab.
- Select the unnecessary backup and click “Delete backup”.
IPhone backup to computer and iCloud
This step-by-step guide details how to back up your iPhone to your computer or iCloud, where the backups are stored, how to restore your phone from it, how to delete unnecessary backup, and some additional information that may be useful. The methods are also suitable for iPad.
An iPhone backup contains almost all of your phone’s data, except for Apple Pay and Touch ID settings, data already synced with iCloud (photos, messages, contacts, notes), installed apps. Also, if you create a backup on a computer, but without encryption, it will not contain the Health application data saved in the Password Keychain.
How to back up iPhone to computer
After installing and launching iTunes, connect your iPhone to your computer or laptop (if this is the first connection, you will need to confirm trust to this computer on your phone), then follow these steps.
- Click on the button with the phone image in iTunes (marked in the screenshot).
- In the “Overview”. “Backups” section, select “This computer” and, preferably, check the “Encrypt iPhone backup” box and set a password for your backup.
- Click the Create a Copy Now button and then Finish.
- Wait for a while while the iPhone is backed up to your computer (the creation process is displayed at the top of the iTunes window).
As a result, a backup of your phone will be saved on your computer.
How to create a backup of an iPhone on a computer. video instruction. Video instruction
You can use this backup after a factory reset or on a new iPhone: during the initial setup, instead of “Set up as a new iPhone”, select “Restore from iCloud Copy”, enter your Apple ID and restore.
If you need to delete a backup from iCloud, you can do this in Settings. your Apple ID. iCloud. Manage storage. Backups.