Camera microsoft teams. How to Fix Microsoft Teams Camera Not Working Problem

How to Test Camera and Boost Video Quality in Microsoft Teams

Do you want to ace your video meetings in Microsoft Teams? Do you want to avoid common pitfalls like poor camera quality, choppy audio, or laggy video? Do you want to make your video meetings more engaging and enjoyable?

In this article, we will show you how to test Microsoft Teams’ camera and improve your video quality before you join a video meeting.

How to Test Camera on Microsoft Teams Before a Meeting?

Before you join a Teams meeting, you can check how your camera works and how you appear on the screen by using the camera preview feature. This will help you adjust your lighting, angle, and background to make sure you look professional and confident.

To Test camera in Teams and access the camera preview, you can follow these steps.

Step 1: Launch the Microsoft Teams desktop app or web app.

Step 2: Once you are logged in, click on the icon next to your profile picture at the top right corner of the screen.

Step 4: Click on Devices. This section allows you to configure various audio and video settings for your meetings.

Step 5: Locate the Camera section, you will see a preview of your camera.

Change your background in Microsoft Teams #Shorts #MicrosoftTeams

step 6: To test your camera, choose the appropriate camera from the available options. Then it will launch a preview window displaying the live video feed from your camera.

Step 7: In the camera preview window, carefully observe the video quality, clarity, and overall appearance.

How to Make a Test Meeting in Teams?

Another way to test your camera in Teams is to make a test call. This way, you can check your audio and video quality and make sure everything is working properly.

Here are the specific steps about how to make a Teams test call.

Step 1: Open the Microsoft Teams app.

Step 2: From the dropdown menu, select SettingsDevices.

Step 3: Under the Audio devices section, find Make a test call and click on it.

Step 4: Listen to the instructions given by the Test Call Bot and record a short message to check your audio and video quality.

Step 5: After you record the message, it will play it back to you so that you can hear and see yourself.

Step 6: The test call will end automatically after a few seconds and the test recording will be deleted immediately.

Troubleshooting Tips

While testing and optimizing your camera settings in Microsoft Teams, you might encounter certain issues or challenges. Here are some troubleshooting tips to help you address common problems and ensure a smooth video conferencing experience.

Ensure that you are using the latest version of Microsoft Teams. Updates often include bug fixes, performance improvements, and compatibility enhancements that can address camera-related issues.

Outdated camera drivers can cause compatibility issues and affect video quality. Visit the manufacturer’s website or use your device’s automatic driver update feature to ensure you have installed the latest camera drivers.

An unstable Internet connection can lead to video quality issues, such as pixelation or freezing. Consider switching to a wired internet connection or moving closer to your Wi-Fi router for a stronger signal.

Running multiple resource-intensive applications simultaneously can strain your device’s performance, impacting video quality. Close unnecessary applications and processes to free up system resources and ensure smoother video playback.

Tips: How to Turn Your Phone into a Professional Webcam in Teams with FineShare FineCam

Are you tired of looking dull in your Teams meetings? Do you wish you could use your phone as a webcam and show off its incredible camera quality? Then you need to get FineShare FineCam, the ultimate AI virtual camera software that can turn your smartphone into a professional webcam in Teams.

With FineCam, you can easily use your iPhone as a webcam in Teams or any other video conferencing software. You can choose from a variety of backgrounds provided by FineCam, such as office scenes, nature landscapes, abstract patterns, or even famous paintings.

During your Teams meeting, you can seamlessly switch between different scenes. You can also record your Teams meetings and save them to your computer or Cloud storage. You can adjust video brightness, enhance the vividness of colors in your video, smooth out skin imperfections, or add makeup effects.

Here is how you can use FineCam to turn your phone into a professional Microsoft Teams camera in just a few steps:

Step 1: Download and install FineCam on your computer and your phone.

Step 2: Launch FineCam on both devices.

Step 3: Connect your phone and computer to make sure they are paired.

Step 4: Open Teams on your computer and go to Settings Video.

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Step 5: Select FineShare FineCam as your camersource.

Step 6: Position yourself in the frame of your phone and adjust the camera settings as needed.

Step 7: You can remove, blur, or change your webcam background to make a professional meeting.

Step 8: Enjoy your Teams meeting with high-quality video from your phone.


We hope this article helped you learn how to test your Microsoft Teams camera and improve your video quality in Teams. With these tips, you can make your video meetings shine and impress your colleagues and clients.

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How to Fix Microsoft Teams Camera Not Working Problem

Learn how to fix Microsoft Teams camera not working issue with these simple solutions, ensuring seamless video conferences and collaboration.

Sakshi Garg

To fix the Microsoft Teams camera issue, ensure that the app has permission to access your camera. Go to Windows Settings, select ‘Privacy’, then click on ‘Camera’ under ‘App permissions’. Enable ‘Allow apps to access your camera’ and ‘Allow desktop apps to access your camera’. If using the web app, give access to the website under ‘Site settings’.

Microsoft Teams is a great tool for workplace collaboration, allowing teams to work in perfect harmony with countless features like team conversations, file sharing, audio and video calls, private chats, meetings, and so on. The app has made remote working not only possible but highly productive for many organizations. But that doesn’t mean that everything is always down to a tee.

A lot of users have reported problems with the camera not working with Microsoft Teams and it is a huge problem when one of the MVP of most remote meetings is video conferencing. A video conference without a working camera is, simply put, not a “video” conference. And it ruins the whole experience.

But, thankfully there are a few fixes you can try if you ever find yourself at the other end of this situation.

Make Sure Microsoft Teams Has Access to the Camera

If you are using the Microsoft Teams desktop app, make sure that the app has permission to access the camera. Open Windows Settings from Start menu, then go to ‘Privacy’ settings.

In the Privacy settings, scroll down in the left sidebar to go to ‘App permissions’ and click on ‘Camera’ to open camera settings.

Make sure that the option ‘Allow apps to access your camera’ is on. If it isn’t, click on the toggle to turn it on.

Also, scroll down and enable the toggle for ‘Allow desktop apps to access your camera’ under the same settings.

Additionally, you also want to make sure that the Teams app has permission to access the camera. Under ‘Choose which apps can access your camera’, make sure that the toggle for Microsoft Teams is on if the app is listed. If it is already on, try turning it off and then on again after a few seconds. Sometimes a hard reset is all that is needed to make things work again.

Note: If you are using the Microsoft Teams web app instead of the desktop app, make sure you give access to the website to access the webcam under ‘Site settings’.

What To Do When Microsoft Teams Camera Is Not Working?

Enable Camera Permission in Microsoft Teams Desktop App

Open the Microsoft Teams desktop app, and click on the ‘Profile’ icon on the Title Bar. Then, select ‘Settings’ from the context menu.

Teams settings will open. Go to ‘Permissions’ on the left panel. Then, turn on the toggle for Media.

If the toggle is already on, turn it off and wait for a few seconds. Then, turn it on again. And check if the camera started working in the app. If not, proceed to try some other fix.

Run the ‘Hardware and Devices’ Troubleshooter

If your camera is not working, there could be some problems with the hardware and running the ‘Hardware and Devices’ troubleshooter could help you solve them.

Open Windows Settings from the Start menu. Then, go to ‘Update Security’ settings.

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Click on ‘Troubleshoot’ in the left panel to open the troubleshoot settings and then run the Hardware Devices Troubleshoot to detect any problems with the camera.

If the setting for ‘Hardware Devices Troubleshoot’ is not available in the Settings app, then launch it by running the command below in Command Prompt.

To open the Command Prompt, you can type ‘cmd’ in the search box in the taskbar or in the Start menu, then execute the following ommand:

msdt.exe.ID DeviceDiagnostic

After you enter the above command and press the ‘Enter’ key, it will open the ‘Hardware Device Troubleshoot’ window. Follow the steps that appear on your screen to run diagnostics.

Re-register the Camera Hardware on your Computer

You can also try to re-registering your camera in Windows. This step might seem a little complex to you at first sight, but follow it step-by-step and you would be fine.

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Right-click on the start button and select ‘Windows PowerShell (Admin)’ from the available options on the menu.

A User Account Control prompt will appear on your screen, asking whether ‘you want to allow this app [Windows PowerShell] to make changes to your device?’ Click on ‘Yes’ to proceed to the next step.

In the Windows PowerShell console that opens, type or copy/paste the following line and press the ‘Enter’ key.

Get-AppxPackage.allusers Microsoft.WindowsCamera | Foreach

Close Windows PowerShell and go to Microsoft Teams to see if this resolved the issue.

Update the Drivers on your PC

If nothing seems to be working, see if your camera has drivers that need to be updated. Outdated drivers might be the root of your problem.

Right-click on the Start menu and select ‘Device Manager’ from the menu that pops on your screen.

In the list of devices, find ‘Cameras’ and click on the drop-down arrow next to it to view your camera devices. Then, right-click on your Camera device, and select ‘Update Driver’ option if you see it.

Then select the ‘Search automatically for updated driver software’ option. If a newer update for the driver is available that Windows update missed, the Device Manager would download and install it.

Reset the Camera Hardware

If updating the drivers didn’t work, try this instead. Right-click on the start menu and select ‘Device Manager’ from the available options. Then, go to your camera device and right-click on it. Select ‘Uninstall device’ and click ‘Ok’.

Then, go to ‘Action’ in the toolbar on Device Manager window and select ‘Scan for Hardware Changes’ option.

Wait for the scan to complete and then restart your PC. After this, if there was a problem with your camera, it should go away.

Check your Antivirus Software

You should also check your antivirus software. A lot of antivirus software also provide privacy protection and when enabled, this blocks the apps from accessing your webcam. So, check your antivirus and make sure that webcam protection is disabled for Microsoft Teams. The steps for checking this would be different for every antivirus, so there cannot be a generic guide.


Microsoft Teams won’t be of much use if the camera does not work in the application. But there are several fixes to try if you ever find yourself in this situation. Try one of the fixes to ensure that the Teams app works like clockwork.

How to Test Camera in Microsoft Teams

Microsoft Teams has proved to be one of the best platforms to communicate with your organization and colleagues with meetings, group and direct messages, team creation, and file sharing. While for many, it may have made working from more convenient, there might be some of you who would have wished it may run properly and effortlessly.

If you have encountered problems with your camera in the past or would like to go into a meeting with confidence that your camera works, then you may want to test your device’s camera inside Microsoft Teams. That’s why in this post we’ll help you find a way to check whether or not your camera is working or see if your face may be properly visible for others before you join a meeting on Teams.

Ways to test your camera in Microsoft Teams on PC

There are two ways you can approach testing your camera on Microsoft Teams on your desktop. The testing is done directly on the Teams app and you don’t need any external software or tool to get either of these done.

Method #1: Using Camera Preview

You can directly check whether your camera is working and see if your setup is well lit and neat from within the Microsoft Teams application on your computer. For this, open the Microsoft Team desktop client on your Windows PC or Mac, click on your profile picture at the top right corner of the Teams window and then select the ‘Settings’ option from the dropdown menu.

When the Settings popup appears, click on the ‘Devices’ section from the left sidebar.

When the Devices screen loads up, scroll down to the bottom. Here you will see a preview of your camera to check your view and surroundings before joining a meeting.

To change your default camera, click the box under the ‘Camera’ section and select your device.

Method #2: Using a Test Call

Microsoft also provides a ‘Test call’ functionality that lets you check not only your camera but also your device’s microphone and speaker. When a test call is initiated, you get to record a message to test all the peripherals that are required for a meeting. After you record the message, it will play it back to you so that you can judge and verify if everything is working as intended. Once the call ends, the test recording gets deleted immediately and cannot be used by Microsoft or anyone else.

To make a test call on Microsoft Teams, open the Microsoft Team desktop client on your Windows PC or Mac, click on your profile picture at the top right corner of the Teams window and then select the ‘Settings’ option from the dropdown menu.

When the Settings popup appears, click on the ‘Devices’ section from the left sidebar.

Inside the Devices screen, click on the ‘Make a test call’ option under the ‘Audio devices’ section.

Teams will now show your camera feed on the main meeting screen and later as a thumbnail at the bottom right corner. You can follow the instructions given by the Test Call Bot and record a short message to check the full functionality of your computer’s peripherals.

The test call will end automatically within a few seconds of initiation.

Test your camera in Microsoft Teams on Phone

Unlike its desktop version, Microsoft Teams mobile apps on iOS and Android don’t have a dedicated camera testing feature that you can use to check whether your phone’s camera is working or see the camera quality. However, there’s still a way to test if your camera is functioning well from within the Teams app.

To test your camera in the Microsoft Teams app, sign in to your Teams account on your phone and go to the ‘Meetings’ tab from the bottom.

Inside the Meetings tab, tap on the Instant meeting button at the top right corner indicated by a video camera icon.

You will now be asked to give Microsoft Teams access to your phone’s microphone in case you haven’t yet given this permission.

After this, you will now be taken to the New meeting preview screen. In this preview, you can check whether your phone’s camera is working inside the Teams app by click on the Camera icon that’s present in the same row as that the microphone and speaker icons.

You may be prompted to give Teams access to your device camera.

Once you give it access, you should see the feed from your camera on your phone’s screen.

Can you test your camera for Microsoft Teams on the web?

No, not natively but there’s one workaround.

The web client for Microsoft Teams is as capable in terms of functionalities as the desktop applications on Windows and Mac but like any other web app, there might still be some shortcomings. On its support page, Microsoft has clearly stated that the test call feature isn’t available for Teams on the web like on its desktop application. So, no, you cannot use the Teams web client to test your camera.

However, there’s a workaround. To test your camera inside Microsoft Teams, you can use your desktop’s native camera app and see if your camera is working and if your virtual setup is properly put and well lighted.

To test your camera on a Windows 10 computer, click the start button and then go to the ‘Camera’ app from the list of available apps.

On a Mac, you can use the FaceTime app to check if the camera works and see if your setup is neat. Opening up the FaceTime app from Launchpad, Applications, or Spotlight gives you a quick preview of your camera so that you can prepare yourself before entering a meeting.

That’s all there is to know about testing your camera on Microsoft Teams.

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Why is My Camera Not Working in Teams and How to Fix It

If you’re trying to use your camera in Microsoft Teams but it’s not working properly, you may be wondering what’s causing the issue. There are a few different reasons why your camera may not be working in Teams, and in this article, we’ll go over some of the most common causes and solutions.

Incorrect Hardware Connection or Camera Disabled

First, make sure that your camera is properly connected and enabled on your device. This may seem obvious, but sometimes a simple disconnection or a disabled camera can cause issues. Check your device’s settings to ensure that the camera is enabled and properly connected to your computer or mobile device.

Conflicting Software

Another potential cause of camera issues in Teams is conflicting software. Some programs or security software may interfere with Teams’ access to your camera. Try disabling any unnecessary programs that may be running in the background, or temporarily disabling your security software to see if that resolves the issue.

Outdated Drivers or Software

Thirdly, outdated drivers or software can also cause problems with your camera in Teams. Check to see if there are any updates available for your device’s operating system, camera drivers, or Teams app. Installing the latest updates can help to ensure that everything is running smoothly.

Follow these steps to update your camera drivers:

  • Click the Start Menu
  • Open Device Manager
  • Double-click Cameras
  • Right-click on the device name and select Update driver

App Permissions

Additionally, check your camera settings within Teams. Make sure that you have given the Teams app permission to access your camera and that the correct camera is selected within the app’s settings.

Here’s how to check camera permissions in Windows:

  • Open Settings
  • Under Privacy, select Camera
  • Make sure Camera access is turned On
  • If the setting is already turned on, turn the setting off then back on again
  • Close all apps and restart your device

Lack of Bandwidth or Poor Internet Connection

Another cause of camera not working in Teams may be a lack of bandwidth or a poor internet connection. Slow internet speeds or network congestion can cause video and audio to become choppy or not work at all. Try connecting to a stronger Wi-Fi network or moving closer to your router to improve your connection.

Hardware issue

Lastly, check if your camera is working fine with other apps. If it is not working with other apps as well then the problem might be with the hardware. In that case, you may need to get the camera checked or replaced.

In conclusion, if your camera isn’t working in Microsoft Teams, there are a variety of potential causes to consider, including hardware and software problems, outdated drivers or software, conflicts with other programs, and internet connectivity issues. By troubleshooting the potential causes and trying the solutions suggested above, you should be able to resolve any camera issues you’re experiencing in Teams.