Bluetooth pair bluetooth. How to Connect Bluetooth Headphones to Any Device

How to Connect Bluetooth Headphones to Any Device

Bluetooth headphones don’t have any wires to connect to your devices. So, it’s understandable if you’re having trouble connecting your Bluetooth headphones to your computer or smartphone. However, it’s easy to get your headphones to connect to any device. Here’s how to connect your Bluetooth Headphone to your Mac, Windows PC, iPhone, or Android phone.

Before You Start:

  • Make sure that the audio level of your computer is good. If the audio is too low or is set on mute, it may be confusing if you don’t hear any sound through your headphones even after they have been successfully connected.
  • Make sure your device and your headphones are three feet from each other at most. The closer they are, the stronger the Bluetooth connection is, and the easier it is for you to pair them.
  • Make sure both devices are charged. It is not required that these devices are totally charged, just make sure they have enough battery left that neither one will suddenly shut down when pairing.

How to Connect Bluetooth Headphones to Mac Computer

  • Open the Apple Menu. The Apple menu is the Apple-shaped icon in the top-left corner of your screen. Once you click it, a drop-down menu will open.
  • Then click System Preferences.
  • Next, click Bluetooth.
  • Make sure Bluetooth on Mac is on. On the Bluetooth page, it should say “Bluetooth: On” under the icon on the left side of the screen. If it says “Bluetooth: Off,” click on the option below that says, “Turn Bluetooth On.”
  • Press and hold the power button on your headphones. In order to connect your Bluetooth headphones to your Mac, you need to activate pairing mode on your headphones. Depending on what headphones you have, this will turn them on and automatically activate the headphones’ Bluetooth. You might also have headphones that have a different “paring” button. Check the instructions that came with your headphones to find out more.
  • Finally, click Connect next to your headphones’ name. Your headphones might be listed with their model number, which might be a series of letters and numbers. However, if you can’t remember the model number, you can always look for the speaker icon as well.

If you want to connect your headphones faster next time, click the box next to “Show Bluetooth in menu bar” in the Bluetooth menu in System Preferences (next to the red arrow in the image above). Then you can click the Bluetooth icon in the menu bar and hover over your headphones’ name. Finally, click Connect from the pop-up menu.

How to Connect Bluetooth Headphones to a PC

  • On your PC, click on the Windows Start Menu. The Windows Start Menu button is shaped like the Windows logo found in the lower-left corner of your screen.
  • Then click “Settings.” If you’re using Windows 10, your search bar is found on the top-right corner of your screen. If you’re using an older version, the Search Bar should be found on the Start Menu panel. On the Search Bar, type “Settings.”
  • Then click Devices.
  • Next, click the slider next to Bluetooth to turn it on. If you don’t see this option, click “Bluetooth Other Devices” in the left sidebar.
  • Then click “Add Bluetooth or other device.” This is the button just above the Bluetooth slider.
  • In the pop-up window, select Bluetooth.
  • Press and hold the power button on your headphones. In order to connect your Bluetooth headphones to your Windows 10 PC, you need to activate pairing mode on your headphones. Depending on what headphones you have, this will turn them on and automatically activate the headphones’ Bluetooth. You might also have headphones that have a different “paring” button. Check the instructions that came with your headphones to find out more.
  • Finally, select your headphones’ name from the list to pair both devices. Your headphones might be listed with their model number, which might be a series of letters and numbers. However, if you can’t remember the model number, you can always look for the headphone icon as well.

After you’ve paired your headphones to your PC for the first time, you can find them in the list of devices under Bluetooth other devices (as long as they are in pairing mode).

How to Connect Bluetooth Headphones to Android Phone

  • First Open Settings. You can find this under your Apps, or by sliding your finger down from the top of the screen and clicking the gear-shaped icon in the top-right corner.
  • Next, tap Connections.
  • Then tap Bluetooth. You can see if your Bluetooth connection is turned on or off here.
  • Then tap Scan at the top-right corner of your screen.
  • Next, press and hold the power button on your headphones. In order to connect your Bluetooth headphones to your Android phone, you need to activate pairing mode on your headphones. Depending on what headphones you have, this will turn them on and automatically activate the headphones’ Bluetooth. You might also have headphones that have a different “paring” button. Check the instructions that came with your headphones to find out more.
  • Finally, find your headphones and tap them. Your headphones might be listed with their model number, which might be a series of letters and numbers. However, you can find them next to the icon with headphones and other devices.

After you have paired your headphones for the first time, you won’t have to hit the Scan button again. Once your headphones are on and in pairing mode, they will show up in the list of Bluetooth devices.

Now you know how to connect your Bluetooth headphones to your Windows 10 PC, Mac, iPhone, and Android phone. If you’re not satisfied with your Bluetooth headphones, check out our list of the best wireless earbuds here.

Bluetooth pair bluetooth

Follow the same steps to turn off Bluetooth when you’re done using it. However, you turn it off much more easily from the Windows Notification Area, which you can open by clicking the speech bubble icon at the bottom right in the taskbar. In the Notification Area, click the prominently displayed Bluetooth icon to turn the function on and off at will. To permanently unpair a device from your computer, select it under “Settings” “Bluetooth other devices” and click “Remove Device.”

Many Windows laptops allow you to easily turn Bluetooth on and off using a keyboard shortcut such as [Fn] [F8]. Some models even have a special button with the unmistakable Bluetooth symbol on it.

Connect Two Bluetooth Headphones at Once on Android Phone

bluetooth, pair, connect, headphones

How to connect Bluetooth in Windows 8

To change your Bluetooth settings in Windows 8, use the Charms bar:

  • Open it by pointing your mouse pointer (or your finger, if using the touchscreen) at the top- or bottom-right corners of the screen.
  • Click the gear icon to display the “Settings.” Go to “Change PC settings” at the bottom of the screen. A window appears with the on and off switch for “Bluetooth” under the Bluetooth option.
  • After you flip the switch, Windows will automatically check for available devices. The procedure for pairing and unpairing is the same as in Windows 10 (see above).

To display this video, third-party cookies are required. You can access and change your cookie settings here.

How to connect Bluetooth in Windows 7

If you have a Bluetooth-enabled computer or a computer with a USB Bluetooth adapter that is still running Windows 7, proceed as follows:

  • In the Windows search bar, search for “Device Manager” and open it.
  • Find your Bluetooth interface in the list of hardware components. For example, it might be called “Bluetooth Radio” or “Bluetooth Adapter.”
  • Right-click it to open a context menu. Then click “EnableDevice.” The Bluetooth icon now appears in your taskbar.
  • From now on, you can pair devices with your computer by clicking “Add Device” in the “Start” menu under “Devices and Printers” and following the on-screen instructions.
  • You can unpair a device by right-clicking the device and selecting “Remove Device.”

Troubleshooting in Windows

If you encounter problems with Bluetooth pairing in Windows 10, 8, or 7, there may be different causes (see below):

Probably the most common cause is an outdated or missing Bluetooth driver. In Windows 10, you can easily resolve the problem by choosing “Troubleshoot” under “Start” “Settings” “Update Security.” Under “Find and fix other problems,” you can select “Bluetooth” and then click “Run the troubleshooter.” Windows then guides you through a process that checks and updates your hardware drivers, if necessary.

How to Pair Bluetooth with Android. Quick & Easy

Alternatively, you can find the drivers directly on the website of your computer or laptop manufacturer. In this case, be sure to download the latest drivers for both Bluetooth and Wi-Fi because these two functions are often installed on the same hardware module.

Sometimes the Bluetooth service may not start properly when your computer is booting. In this case, use Windows command prompt: Type cmd in the Windows search bar and press the [Enter] key. In the window that opens, enter the command net start bthserv” and press the [Enter] key to confirm.

How to connect Bluetooth in macOS

Most Mac computers come with Bluetooth technology built-in. You can check to see if your computer supports Bluetooth by clicking “About this Mac” in the Apple menu, which you can open via the Mac Logo in the top left corner. In the window that appears, choose “ info” “Hardware” to see your Bluetooth settings and configuration.

The steps for turning Bluetooth on and off are similar to the steps in Windows:

  • From the Apple Menu, click “System Preferences.” A new window opens.
  • Click the prominently displayed Bluetooth icon to open “Bluetooth Preferences.”
  • Turn on Bluetooth by clicking the appropriate button.
  • Connect to a device in the usual way.
  • In addition, if you select the “Show Bluetooth in menu bar” checkbox, you can access the wireless technology directly from your menu bar in the future.

Troubleshooting in macOS

If your Mac operating system refuses to connect to a Bluetooth device after numerous attempts, try deleting the com.Apple.Bluetooth.plist file from the /Library/Preferences folder and restarting your computer.

Another method is to restore the Bluetooth module to factory settings using debug mode (you must then restart your computer). You can find this option by clicking the Bluetooth icon in the menu bar and holding down the [Shift] and [Option] keys. But be careful: If you choose this option, all Bluetooth connections will be lost and you will have to reconnect the devices later.

How to connect Bluetooth in Linux

All major Linux distributions (such as Mint and Debian) support Bluetooth. You turn on Bluetooth in Ubuntu as follows:

  • Click the gear icon in the men bar to display the settings.
  • Select “Bluetooth” and set the toggle switch to “On.”
  • The devices available for pairing are now displayed and can be paired.

Troubleshooting in Linux

If you are running a personalized Linux operating system on a custom-built computer, you may first have to retrofit a Bluetooth interface or adapter in order to use the wireless technology (if your hardware is Bluetooth-enabled, enter the terminal command Isusb | grep Bluetooth). You then have to set up the Bluetooth function in the software by installing the necessary packages from the command line. To do this, enter the command sudo apt-get install bluez-utils libopemnobex1. If a problem arises, you often have to check precisely these software packages for proper functioning.

To display this video, third-party cookies are required. You can access and change your cookie settings here.

How to connect Bluetooth on Android devices

Bluetooth has long been standard on Android smartphones and tablets. You can easily access the feature from the status bar, which you can display by swiping down from the top of the screen. The Bluetooth icon is usually displayed here, but you may need to show it by choosing “Edit.” Proceed as follows to complete Bluetooth pairing for your device:

  • Tap the icon to turn on Bluetooth and make your device available for pairing.
  • Hold down the icon for one second to open the Bluetooth settings menu (alternatively, you can open it by choosing “Settings” “Connected devices” “Bluetooth”).
  • This menu displays all available devices. Simply tap the device that you want to pair.
  • You can unpair devices at any time via the gear icon next to currently paired devices.

Troubleshooting on Android devices

Invisible mode is the most common reason why your Android smartphone or tablet is not displayed on other devices even though the Bluetooth feature is turned on. This feature hides your device name to protect you from cybercriminals. However, it’s a hindrance if you want to use wireless technology. You can check the Bluetooth settings to see whether you’re visible to other nearby devices. Tap your device name to set a timeout, meaning the amount of time your device will be visible after Bluetooth is turned on. It’s possible (but not recommended) to completely disable this timeout function.

Keep in mind that Bluetooth is always disabled in airplane mode.

Another effective method is to reset the system app responsible for the wireless technology on your Android device. To do this, go to Apps in “Settings” and select “All.” Tap “Bluetooth Share” and clear the cache in the window that appears. Then restart your device.

How to connect Bluetooth in iOS

For the iPad and iPhone, Bluetooth is a built-in feature. Enable this feature as follows:

  • Open the “Settings” app.
  • Tap the “Bluetooth” section.
  • Just like on Android devices, you will see an on/off switch, a device list, your visibility status and your device name. Simply tap the device you want to connect.
  • If you tap the info icon next to a paired device, you can either temporarily disconnect it or permanently unpair it by choosing “Forget This Device.”

Troubleshooting in iOS

You can usually fix minor problems with Bluetooth on iOS devices simply by re-pairing the device. If you have trouble connecting to your car’s hands-free system, it may be helpful to disconnect from iCloud and then restart your device.

Resetting network settings can also be effective in many cases: Under “Settings” “General” “Reset,” simply tap “Network Settings” and confirm that you want to reset by entering your personal passcode. However, keep in mind that you’ll have to reconfigure all Bluetooth and Wi-Fi connections afterwards.

Bluetooth not working: Fixing general problems

Bluetooth is generally a highly reliable way of wirelessly transferring data. Errors can occasionally occur in the different operating systems, but these problems are relatively easy to fix.

Regardless of the device you’re using, there are other factors that can cause Bluetooth not to work properly or to abruptly disconnect. In such cases, try the following:

  • The most effective solution is often the simplest one: Turn the affected devices and the Bluetooth function off and back on again.
  • If that doesn’t work, unpair the devices from each other and then reconnect them.
  • Check the compatibility of your devices. The more recent Bluetooth specifications of versions 3.0 HS and higher are usually backwards compatible. However, some small devices such as fitness trackers and smartwatches use Bluetooth Lowe Energy version 4.0 LE (also known as Bluetooth Smart). As a result, they cannot communicate with previous Bluetooth versions.
  • Make sure your devices have enough battery power for pairing.
  • Position your devices closer together. Despite the technical capabilities of Bluetooth, many devices (especially energy-saving models) only have a range of 10 meters or less.
  • Remove any sources of interference between the devices. This includes cordless phones, digital satellite dishes and various home appliances that share same frequency range as Bluetooth. Microwave ovens, poorly shielded cables and other Bluetooth or wireless devices can also sometimes cause interference.
  • If possible, operate your devices in the same room and at the same level. Barriers such as metal desks or concrete walls dramatically interfere with your wireless connectivity. Materials such as bricks and marble can also be a hindrance.
  • Smartphones and tablets, especially older models, cause problems when too many devices are connected via Bluetooth. In this case, first delete a few devices from the listof devices before re-pairing them.
  • Make sure that the latest drivers are always installed on your devices.
  • Updating your operating system can also fix pairing problems.
  • Many wearables such as the Apple Watch support Bluetooth but require a special app in order to use them. In some cases, you may first need to connect via Wi-Fi before you can use Bluetooth.

If none of the troubleshooting suggestions in this article are successful, your device may have a hardware defect. Try the Bluetooth pairing process with other devices. If you’re still unsuccessful, contact a repair service.

Related articles

Bluetooth | The wireless standard

“Does it have Bluetooth?” This is a question you hear all the time in electronics stores, which is completely understandable, since this small, blue runic symbol has been a defining marker in our digital lives for quite some time, longer than most other wireless technologies. Even conventional kitchen appliances and motorcycle helmets all come with Bluetooth chips. You will find everything you…

Radio Frequency Identification (RFID)

RFID, technology to identify objects with the help of electromagnetic waves, is revolutionizing logistics processes and merchandise management systems. Concepts for automating production processes in the context of the future project Industry 4.0 also rely on RFID systems. We explain to you how radio frequency identification works and what fields of application there are.

How to use Bluetooth

Although Bluetooth audio has advanced over the years, and continues to make improvements for general consumers and niche communities like hearing-impaired users, but the fact remains that Bluetooth pairing and connectivity can be a fickle fiend. Let’s go over what Bluetooth is and how to use Bluetooth over any operating system, so you can spend more time enjoying your music.

Editor’s note: this Bluetooth guide was updated on December 5, 2022, to add a table of contents and an FAQ section.

What is Bluetooth?

Every modern wireless device will support Bluetooth in some capacity, even if it’s relatively outdated (e.g. Bluetooth 4.1).

Bluetooth is a wireless standard that devices use to exchange data between one another: it’s how your smartphone transmits audio to your favorite wireless headphones for playback. While our FOCUS is on Bluetooth audio, the technology is also used in TV sets, radio receivers, wireless keyboards and mice, and plenty more.

Bluetooth is managed by the Bluetooth Special Interest Group (SIG), and while it’s a flawed technology, it’s one of the best ways to wirelessly connect two devices. Plus, it’s quite handy when it comes to audio and has advanced to the point of allowing some handsets to connect to multiple devices at once, and for some headsets to receive separate, simultaneous transmissions via Bluetooth multipoint.

bluetooth, pair, connect, headphones

Fun fact, the name “Bluetooth” derives from Harald Bluetooth, who was king of Denmark and Norway and united Danish tribes. The name Bluetooth derives from this in the hopes that the technology will unite seemingly unrelated devices over one wireless communication standard.

What are Bluetooth classes?

Bluetooth has a variety of classes (1, 1.5, 2, 3, 4, 5, 5.3), all of which permit different power outputs and wireless ranges. A Class 1 Bluetooth device has a 100-meter wireless range, and most mobile devices merit this classification. If your smartphone has a 100-meter wireless range but your Class 2 headset only has a 10-meter wireless range, operation defaults to the lowest-common range.

Bluetooth audio gets a bad rap

A proper pair of Bluetooth headphones can be very good, so long as they’re equipped with well-tuned drivers.

Poor Bluetooth: it gets berated time and time again for how it isn’t on a par with wired audio quality. While it’s true that wired audio is still king for the audiophile out there, it’s also true that Bluetooth audio’s maturation yielded vast improvements in Bluetooth codec qualities—even for the lowest-common-denominator codec, SBC.

At this point, most listeners’ ears are either too old to discern a difference between high-quality Bluetooth codec qualities, or too damaged from things like noise-induced hearing loss (NIHL). The salient problem with Bluetooth then, becomes less about quality for the average consumer, and more about consistency and user experience. There are thousands upon thousands of Bluetooth audio products stocking the virtual shelves of all of your beloved online retailers, and yet, many of them still provide poor instructions on how to use Bluetooth for pairing, adding another device, or resetting them.

Editor’s note: true wireless earbuds usually require listeners to remove both earbuds from the case to initiate pairing. Some require the earbuds to remain in the case, while a button is held on the case until an LED flashes. Consult the paperwork to see how your headset operates.

How to pair Bluetooth headphones on iOS

iOS devices are made exclusively by Apple and consist of all iPhones and iPads. Luckily, the process is identical between the two, so we’re can lump these processes together.

  • Open the Settings app, and select Bluetooth from the left column.
  • Move Bluetooth switch to the On position; the tab will display as green.
  • Once Bluetooth is enabled, a list of available devices will populate. These are all of the devices in your vicinity available for connection.
  • Hold down the power button on your headphones or speaker to turn it on. Some devices require you to hold it down for 3 seconds, while others have a dedicated Bluetooth pairing button that will allow your iOS device to connect to it. It varies from product to product. When in doubt, check the paperwork included with the device.
  • Select your headphones or speaker in the Devices list, and a connection will be made.

If you’re pairing an Apple headset like the Airpods, Airpods Pro, Beats Powerbeats, or Beats Powerbeats Pro with an iPhone, powering on the headset will initiate instant pairing with your iPhone. A pop-up notification may ask for permission to pair with your iOS device; so long as you accept, you’re in the clear.

How to pair Bluetooth headphones on Android

Android devices vary greatly, but thankfully the Bluetooth option can usually be found in more or less the same location on all Android devices. Though it might look slightly different on your device it shouldn’t be too far off.

  • Open the Android Settings app, and tap Connections.
  • Select Bluetooth.
  • Switch the toggle to the On position.
  • Hold down the power button on your headphones or speaker to turn it on. Some devices require you to hold it down for 3 seconds while others have a dedicated Bluetooth pairing button that will allow your device to connect to it. It varies from product to product
  • Select the device name from the list of Available devices.
  • Depending on how your particular Bluetooth headphones or Bluetooth speaker operates, a pop-up card may appear asking for permission to pair. Click OK.
  • After a successful pairing process, the device will appear in the Paired Devices section of the Bluetooth menu.

How to pair Bluetooth headphones with with a Mac or PC

You don’t need Airpods to use Bluetooth on a Mac

On computers connecting to Bluetooth is just as simple (if not more).

  • Click on the Bluetooth symbol in the top right corner of your screen.
  • Select Open Bluetooth Preferences.
  • Make sure Bluetooth is turned on by clicking the button to the left labeled Turn Bluetooth On.
  • Hold down the power button on your headphones or speaker to turn it on. Some devices require you to hold it down for 3 seconds while others have a dedicated Bluetooth pairing button that will allow your device to connect to it. It varies from product to product.
  • Click Pair on the device name that you want to connect to.

You may disconnect from a connected device by clicking on the device name and choosing “disconnect.” You may also remove a device by clicking the X icon next to a device’s name, whether it’s currently connected or not.

How to setup your Bluetooth headphones on Windows 10

  • Click the Windows icon in the corner of your screen, and then select the Settings cog.
  • In the Windows Settings pop-up, select Devices.
  • This leads you to the Bluetooth Other Devices page. Enable Bluetooth by clicking the toggle. Then, click “ Add Bluetooth or other device.”
  • Another pop-up window appears. Select the first row labeled Bluetooth.
  • Hold down the power button on your headphones or speaker to turn it on. Some devices require you to hold it down for 3 seconds while others have a dedicated Bluetooth pairing button that will allow your device to connect to it. It varies from product to product.
  • Select the desired device from the list of Available devices.
  • Once properly paired, the device will appear under the Audio section of the Bluetooth Other Devices page.

You may disconnect from a connected device at anytime by clicking on the device name under the Audio section, and choosing “disconnect.” You may also remove a device by choosing, “remove device.”

Other issues may arise with Bluetooth audio

Again, Bluetooth isn’t perfect. Maybe you followed every step to a T, and are still encountering connection issues. Fear not there are a few explanations.

True wireless connection quality still has a ways to go

Perhaps you’re using any number of famed true wireless earbuds; in that case, rest assured, the problem likely isn’t you, it’s them. Really, though, true wireless earphones still have a ways to go when it comes to connection stability, but firmware updates are a big reason why connection improves over time with this variety of earphone.

One of the easiest ways to solve any connection issue is by committing to a hard reset. You’ll have to refer back to the manual on how to perform this, as every headset is different, but it should only take a minute or two and solves most issues.

Turn it on and off again. No, really

Yes, the age-old adage is true. A simple reset fixes most things, this one isn’t even hard: simply power off your headset, and power off your smartphone. Then, power both devices back online, and reconnect them. In most instances, your wireless connection woes should resolve.

Check for firmware updates

Not all earphones (e.g. OnePlus Buds) allow users to update their earbuds, unless they have a proprietary handset.

We alluded to this earlier, but sometimes a good firmware update does the trick. Wireless technology is liberating, and it’s impressive that it works as well as it does with as much interference floating about. Some things, however, go beyond the realm of hard reboots and require engineering finesse.

Download your headset’s mobile application, assuming you’re permitted to on your given smartphone. From there, most all applications automatically notify users when a firmware update is available, and ask for permission before performing an update. If you’re experiencing issues only when using a computer, the drivers may need to updated instead.

Frequently asked questions about Bluetooth

Yes, Bluetooth can be transmitted through walls and doors, but certain materials can disrupt the signal. If you’re just going from one room to another and wanting to stay connected, you’re not likely to run into any issues, but multiple walls between devices may cause some issues.

Bluetooth multipoint is a feature introduced with Bluetooth 4.0 that allows you to connect to an audio device with more than one device at a time. For more information on Bluetooth multipoint, check out our article about it.

Why won’t my Bluetooth device connect?: How to fix common Bluetooth connection issues

Email icon An envelope. It indicates the ability to send an email.

Email icon A stylized bird with an open mouth, tweeting.

LinkedIn icon The word in.

  • If your Bluetooth devices won’t connect, it’s likely because the devices are out of range, or aren’t in pairing mode.
  • If you’re having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet forget the connection.
  • Visit Business Insider’s homepage for more stories.

Bluetooth connectivity issues can range from mild annoyance — like when your earbuds won’t pair with your phone — to immensely inconvenient — like when your computer won’t pair with a printer, and you’re on a deadline.

Fortunately, Bluetooth issues are easy to fix.

Here’s what you need to know.

How to fix common Bluetooth connection issues

Let’s deal with the simplest issues first, then move on to more difficult fixes.

Make sure the devices are ready to be connected

Bluetooth devices aren’t always ready to connect. Most dedicated Bluetooth devices — speakers, headphones, and more — need to be put into pairing mode. You should check your device’s manual to see how to turn on pairing mode.

On a phone, tablet, or computer, just make sure that Bluetooth is turned on. You can do this by going into your device’s settings, opening the BLUBluetooth menu, and toggling it on. If you can’t find this menu, try searching for it using your device’s search feature.

Make sure the devices are in range

In general, Bluetooth devices need to be within at least 20 feet of each other to connect well. If you’re having issues, try bringing the devices closer together.

Make sure the devices aren’t already synced

Quite often when you can’t connect to one device via Bluetooth, it’s because your phone (or tablet) is already connected to another device. The device you’re trying to connect to might also be connected to another.

Because most Bluetooth devices can only connect to one other device at a time, you’ll have to disrupt any current connection before you can link up.

Reset the connection

If none of these approaches work, it’s time to break and then re-establish the Bluetooth connection.

Go to your phone, tablet, or computer’s Bluetooth section, and then find the troublesome device. Tap or right-click it and select Forget this Device.

Now place the device in pairing mode and reconnect.

Reset your devices

Turn all of your devices off, and then on again. Try connecting once more.

If it still isn’t working, we’ll need some harder resets.

Look up how to factory reset your Bluetooth device. You’ll likely have to press a button for a certain amount of time. Once you have, try connecting again.

If you find that the reset device can connect to everything but your phone, tablet, or computer, it means that they’ll need to be reset to. This can be done through your phone, tablet, or computer’s dedicated Reset menu — however, be aware that this will erase all your data.