Best sip phone iPhone. 7 Best FREE VoIP Call Apps for iPhone & iPad (2023)

Best FREE VoIP Call Apps for iPhone iPad (2023)

In today’s fast-paced world, staying connected with loved ones is essential. Fortunately, iPhone and iPad users have access to several free call apps. These VOIP apps provide a virtual number that gives freedom from telecom companies. Whether you are making a local or international call, there is no need to spend a lot of money or worry about network congestion.

You only need a stable internet connection with Voice Over Internet Protocol (VoIP) apps. These apps provide seamless communication, clear voice quality, and versatile features. However, selecting the appropriate VoIP (Voice over Internet Protocol) application can be challenging due to the availability of several options. Therefore, this article lists the top 7 free call apps for iPhone iPad.

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Best Free Call Apps for iPhone (using Wi-Fi)

1) Hushed – Best Calling Application For iPhone With Virtual Number

Hushed is a virtual phone number provided offering area codes from USA, Canada and UK. You can get multiple contact details for business or personal use to ensure security and privacy. Hushed provides thousands of text messages and phone calls, depending on the plan.

  • International Calls: Calls and messages internationally with 30 Day Pay-As-You-Go package.
  • Multiple Phone Numbers: Get multiple phone numbers on one device.
  • Share media: Share Photos and videos without any restriction.
  • Call Forwarding: It has a call forwarding feature to receive an incoming call on another number.
  • Prompt response: You can auto-reply to your customers based on custom rules you set.
  • Free Messaging: Free of cost Messaging with other Hushed app users.
  • Third-Party Integration: It lets you link your Hushed account with Slack Dropbox.
  • Network: Hushed uses VoIP technology to make phone calls over the Internet.

Supported Platforms: Android iOS. Pricing: Lifetime Validity for 25. Free Version: No. Trial: 3-Day Trial with Selected Plans.

2) FaceTime – Best Pre-installed VOIP App for iPhone

FaceTime is a calling app from Apple that comes pre-installed on iPhones iPads. It enables Apple device users to connect with friends and family through high-quality video calls. You may also use this Voice over Internet Protocol (VoIP) service for audio calls. FaceTime lets you enjoy group calls with up to 32 people.

This service is exclusively available on Apple devices. Only iPhone, iPad, iMac, and other Apple device owners can call each other. Non-Apple users can also be invited to a Facetime call with the release of iOS 15 and macOS Monterey. However, they are still not able to initiate the chat.

  • Overlays: FaceTime has many effects, filters, Animoji, and Memoji to use during the video call.
  • Immersive Sound: Spatial Audio feature for immersive quality to enhance your calling experience.
  • Group Calls: Organize Group Video calls to meet with your colleagues.
  • Screen Sharing: Facetime lets you share your device screen with the meeting members.
  • Picture in Picture: It lets you have video calls with anyone while using other apps.
  • Portrait Mode: This Allows you to have video chats with others while blurring your background.
  • Live Captions: Turn on live captions in a Facetime video chat to understand the audio.
  • Privacy Security: End-to-End Encryption lets you have privacy. It also protects you from unauthorized access.
  • App-Only Calling: It gives free and unlimited In-App Calls to anyone.

Supported Platforms: iOS, MacOS (Invite Android Windows Users. Pricing: Free Calls with the Internet. Free Version: Yes.

3) WhatsApp – Most Popular VoIP App in India

WhatsApp is the most popular messaging and calling app used by billions of people around the globe. With the acquisition by. several features were added to the application. In early 2015, WhatsApp Calling was launched. Since then, calling on WhatsApp has come a long way.

WhatsApp allows you to make unlimited audio and video calls without any cost. All you need is a good internet connection on your iPhone and iPad. It has a group chat feature with a capacity of 1024. You can also make a group call including up to 32 people. With the help of end-to-end Encryption, WhatsApp ensures you are secured from spies.

  • WhatsApp Business: Empowers you to manage your store on the platform with added functionalities.
  • WhatsApp Payment: Send or receive money using the WhatsApp Payment feature.
  • Voice Messaging: Simultaneously sending a personalized audio recording to multiple people.
  • HD Video Quality: Free phone app for iPhone to make unlimited High-definition video calls.
  • Backup: It allows you to store the backup of your chats, audio, videos, and images to change your device.

Supported Platforms: Android, Windows, iOS, macOS Pricing: Only for WhatsApp Business Premium. Free version: Yes.

4) Skype – Commonly Used for Business Purposes

Skype VoIP is one of the high-end services commonly used for business meetings. It allows you to make video calls and audio calls and send messages using the Internet. Skype-to-Skype calls are free of cost over the Internet. However, to make contact on the phone number or landline, you need to buy credits or subscribe to a plan.

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This VoIP app has different paid services. You can purchase credits to pay for minutes or opt for a subscription. Additionally, you must have a Skype Number to receive calls from landlines or mobile numbers.

  • Translate: It translates any language for you during video and audio calls.
  • Screen Sharing: Share your screen for presentations or collaboration during calls.
  • Call Forwarding: Free phone calls app on iPhone with Call forwarding to receive incoming calls on your other phone number.
  • Privacy: End-to-End Encryption ensures protection from unwanted people spying on your conversations.
  • Caption: It has subtitles feature for video calls to learn what the other person is saying.
  • Accessibility: Easily accessible through the app store of all devices, including iPhone and iPad.
  • Group Calling: You can make group calls with up to 100 Participants.
  • Versatility: Skype users can make unlimited In-App plus calls. Also, Local/International calls on Landline and Mobile Numbers.
  • Low Rates: Subscription starting at 2.99 monthly and Skype Number at just 6.50 monthly.

Supported Platforms: Android, iOS, Windows, macOS more. Pricing: 400 Mins For £10.00 Skype Credit Trial: For a Month in Certain Regions Free version: Yes

5) Messenger – Best For Quick Video Audio Calls

Messenger’s offers place it among the finest free calling apps over Wi-Fi. It lets you create high-quality video and audio calls to friends family anywhere in the world. You can also send or receive text and audio messages.

Furthermore, the VoIP app includes several exclusive features rare on other platforms. On top of the screen, you will see stories and friends who are currently online. It lets you share and receive multimedia. With an internet connection, you can enjoy all these services free of cost.

  • Group Chats: Create a group chat with up to 250 people.
  • Video Conferencing lets you make group calls with up to 50 participants.
  • HD Calls: It has high-definition video call quality for a better experience.
  • Add Friends: Use the search bar to find and add more friends to start the conversation.
  • Visual Effects: It comes with Gifs, Emojis, Message Effects, Stickers, AR Effects, and more to express yourself.
  • Security: Access your chats with Fingerprint or FaceID to keep them protected.
  • Auto Reply: Quick and easy way to communicate with businesses. Increase engagement with customers with features like autoreply.
  • Payments: It allows you to send or receive money using its payment feature.

Supported Platforms: iOS, macOS, Android, Windows Pricing: Free of Cost Trial: No Free version: Yes

6) Viber – Best VoIP App for Quick Video Audio Calls

Viber is a free calling app for iPhones with some additional functionality. It lets you exchange text messages, voice notes, documents, images, videos, and more. Viber works perfectly on all devices, whether mobile or computer. It is one of the best free phone call apps for iPhones, requiring an internet connection. After you sign up using your mobile number, you can call any Viber user free of cost.

With Viber Out, call any mobile or landline number by purchasing credits or a subscription. over, as a versatile VoIP application, Viber offers several benefits for businesses. With Viber Business Messages, you can easily send various messages through a single channel. These includes transactional, promotional, and conversational messages.

  • Call Quality: Free phone call app with high-quality video calls.
  • Group Chats: With group chats on Viber, bring 250 people together in one group.
  • Create Stickers: It has a feature that lets you Create your stickers to express your emotions in a more personalized way.
  • Edit Message: Viber lets you delete or edit the sent messages already seen by the receiver.
  • Disappearing Messages: Set the timer for the messages to disappear after a particular time.
  • International Calls: Make international calls on mobile and landline numbers at cheap rates.

Supported Platforms: Android, Windows, iOS, macOS Pricing: 60 countries for 5.99/Month Trial: 7-day trial Free version: Yes

7) Google Voice – Best Free VOIP App for iPhone

Google Voice is one of the best free calling apps for businesses. It is a must-have free tool for businesses running in the US and Canada. You can still get a free US number if you are outside of these countries. However, to make international calls, you must pay through credit.

VoIP is very user-friendly as it provides voicemail and also Calls Forwarding. Google Voice lets you manage multiple phone numbers. Built-in automated attendant enables call transfers between extensions without intermediary operators. It also has a call recording feature, allowing you to record calls and listen to them afterward.

  • Conferencing: It lets you make conference calls with up to 10 people in a call. Add up to 25 people with the paid version.
  • Custom Voicemail: Voicemail comes with the option of customization.
  • Call Forwarding: It allows you to receive incoming calls on a different phone number.
  • Quick Setup: Easy and Rapid setup using your Google account.
  • Messaging: Send or receive unlimited free text messages around the globe.
  • Block Numbers: You can ban unknown or unwanted calls and messages.
  • Free Calls: Make PC-to-PC voice calls free of cost worldwide.
  • Versatility: You can make Local and International Calls on Landline and Mobile with Google Voice.

Supported Platforms: iPhone/iPad, Android, Windows Pricing: 10 to 30 Per Month Trial: No Free version: Yes

❓ What features should you consider when selecting an Internet calling app?

Here are the features to consider when looking for the best VoIP app for the iPhone:

  • In-App Calls (Voice Video.
  • Text Messaging.
  • Media Sharing.
  • Mobile Number (From US, UK, or Canada.
  • Phone and landline calls.
  • Local plus international calls.
  • Competitive Rates.

App-to-app calls are usually free of cost. However, you will have to pay for landline and mobile phone calls. These charges can be based on credits or subscription plans that you can purchase. Famous Voice over Internet protocol services includes FaceTime, WhatsApp, Skype, and Google Voice.

Verdict:

When selecting the best VoIP app for iPhone iPad, choose the option that best suits your requirements.

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  • Google Voice supports audio calling but cannot make video calls or share media files.
  • Skype and Viber offer a more extensive range of features, including video calling and media sharing.

As a result, Google Voice is preferred for commercial use and the other two for all-around performance.

Best Softphone App

When it comes to choosing the best softphone application, there are plenty of great options in the app store, but not every solution is made equal. In this blog we’ll list some of the popular options available for both Android and iOS and recommend which one is best for you.

Why Apple, Why?

Lets quickly throw some light on what is required for iOS as Apple has removed the ability to keep a connection open in the background completely. The app must be in FOCUS in order to create and maintain a network connection.

This forces the app to use push notifications which means an app developer needs a special server to watch the SIP accounts that sends push notifications to your device.

The reason Apple does this is to prioritize battery life. However there are a few issues with it:

  • Push Notifications aren’t always reliable or instant as they claim.
  • It adds delay to answering the calls when the call is routed through a 3 rd party server (sometimes as much as 10 seconds) which can cause more missed calls.
  • In order to route that call through application’s servers the app server needs to have the SIP account details – that means they are transmitted to their servers first and this could result in more issues as it exposes your SIP account to another provider.
  • Adds another point of failure.

On Android, no such configuration is required as one could elevate the permissions for any application to actively run and maintain a stable connection in the background. Additionally one could turn off battery optimization (recommended) so Android won’t put it to sleep if you’re not using it often enough.

How do push notifications work for incoming calls (iOS)?

So what happens in this instance when someone calls you is this:

  • Call comes in from POTS to your trunk provider
  • Your provider sends call to your PBX
  • Your PBX sends the call to a third party server (Bria/Groundwire/etc) that then sends your phone a push notification
  • Your phone receives the push notification and a special handler from the softphone app will start ringing your phone and set up the SIP connection
  • Then you can answer the call it will create the audio connection (RTP)

Outbound/Outgoing calls (iOS)

Outbound calls should not be affected because the App will connect directly to your PBX over SIP when it is opened and in FOCUS. Previous versions of iOS allowed the app to run in background when not in FOCUS and would maintain a stable connection in the background. Can’t do that anymore with recent versions of iOS.

Best Softphone Apps

  • Bria by Counterpath
  • Bria Solo21 days free trial; after which it becomes completely free to use with limited features. However, we recommend you support Counterpath’s (the company behind Bria) effort and purchase a subscription option which unlocks all the features of Bria Solo.
  • Bria Teams21 days free trial; after which you would need to purchase a subscription or move all your users to Bria Solo (free version)

Bria is hands down the best 3 rd party application that we recommend. It has the best looking and most functional interface that simply works out of the box after you configure it. Above all, it’s the only solution that we recommend for iOS users.

    Zoiper by SecuraxIt’s the next best option that we recommend to our clients who want to use 3 rd party SIP Applications. It’s interface is not as premium as Bria’s but it’s functional and works really well out of the box.

  • VitXi
  • Grandstream Wave
  • Groundwire (paid)
  • Linephone (not recommended by us, as we’ve had most number of complaints on Linephone)

Conclusion

If you’re looking for the best 3 rd party Softphone app out there – we highly recommend Bria or Zoiper. They are both are great options and they work out of the box and for most situations. You won’t need anything else. VitXi although a great alternative (if you do not use bluetooth headset for calls). Grandstream Wave and Groundwire are all good options as well. Anything else and you’re looking at issues, dropped / missed calls, and what not.

Wondercomm offers a native softphone app that is tightly integrated with the Unified Communications platform. It offers seamless set up and configuration using a QR code scanner. This way, the end user has no issues when they register their softphone. Wondercomm’s service starts at affordable rates, for more information – visit wondercomm.net.

The Best Android iOS Mobile VoIP Apps for Your Business

VoIP technology has completely transformed the way businesses and people communicate, and when these services branched out to mobile coverage, it was an even bigger game changer. Today, there are dedicated apps specifically for this task, and the best VoIP apps come with unique features like messaging services, transcripts, and call handling.

The advantage of these applications is that they work the same way that traditional VoIP services do, but now with the added convenience of mobility (and that comes without wasting your minutes).

With the help of some of the best mobile VoIP providers in the country, we’ve outlined everything you need to know to make Smart choices for your business needs.

What is Mobile VoIP for Business?

Mobile Voice over Internet Protocol (mVoIP) refers to the use of packet-switching technology to digitize audio signals, compress them, and send them to an end user as a voice call through a mobile phone network—3G, 4G, and 5G—or Wi-Fi. mVoIP works through an app available in Android, iOS, and other smartphone stores or recommended for download by the VoIP service provider.

Just as households might use mVoIP to benefit from affordable, Wi-Fi enabled calling services, so too might businesses. Indeed, mVoIP provides companies with an additional solution for business communication on the go, enabling you to connect to both local and international calls. Businesses can also utilize other mVoIP features, such as video and conference calls to enhance collaboration at work.

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You’ll need to register your VoIP service account details on your mobile device to begin using it. While there are many convenient mVoIP features, mobile devices cannot replace your VoIP desk phone completely. There may be some missing features (depending on your service provider), such as reliable internet connectivity in various locations.

Comparing the Top Mobile VoIP Providers

If you’d like a quick comparison of top VoIP providers, here’s a glance at what the 10 top mobile VoIPs have to offer:

Vonage

  • Price: Starts at 14.99/month
  • Available features: Texting, video chat, video messaging, phone calls
  • Compatible with: Android and iOS devices
  • Support: 24/7 live chat, phone support, email contact, and FAQ community

Vonage is one of the most prominent names in the VoIP industry today, and the Vonage mobile app provides the same quality service to mobile users. The VoIP app lets you connect to anyone else with the Vonage app for free, making it an economical and efficient alternative to pricey cellular phone charges. What we really like about the Vonage app is that it even lets you make overseas calls free of charge. International calls to numbers not using the Vonage app are charged a low rate per minute according to your plan.

To be clear, you can call anyone, anywhere, and anytime for free with HD quality as long as the other person has downloaded the Vonage app too. Group chats up to 50 people are supported. You can even leave video messages for more clarity and ease.

The Vonage app works with Wi-Fi, 3G, and 4G, so you’re almost always covered.

Vonage connects to your contacts, so you can quickly access and call anyone in your phone book. Visit Vonage

RingCentral

  • Price: Starts at 39.99/month
  • Available features: Texting, video chat, video messaging, phone calls
  • Compatible with: Android and iOS devices
  • Support: Live chat, email, phone support

RingCentral is another huge name in the VoIP industry, and for good reason. It delivers a good calling product with lots of features that businesses and individuals can take advantage of. The RingCentral iOS VoIP and Android apps bring this convenience to a new level, offering you affordable communication options in the palm of your hands. What’s unique about this company is its commitment to security. RingCentral focuses a lot of its efforts on creating secure voice, so you don’t have to worry about audio streams being recorded or intercepted, and provides role-based access for added security.

The iOS VoIP app is compatible with iPhones, iPads, and even Apple Watches, allowing you to take your business on the go while still maintaining a seamless identity wherever you are.

Both apps have great features like:

  • Unlimited calling within the network
  • Texting
  • Faxing
  • Access to company directory
  • Multiple email logins available for faster communications
  • Push notifications
  • Audio conferencing
  • Video meetings
  • BYOD for lower per device costs

You can use the app over Wi-Fi, 3G, and 4G, making it a significantly cheaper alternative to your cellular plans.

RingCentral’s mobile app features all of the same services as your regular plan including call switching, call recording, call transfers, and more. Visit RingCentral

x8

  • Price: Starts at 15/user/month
  • Available features: Texting, video chat, video messaging, phone calls
  • Compatible with: Android and iOS devices
  • Support: 24/7 live chat, email, phone, community

8×8 has a Cloud-based communications solution, Virtual Office, makes communicating across distances easier than ever. As soon as you download the 8×8 app, you’ll see the benefits. You can make local, long distance, and even international calls for free from within the network, avoid data and roaming charges when traveling outside the US by turning off data usage and only using 8×8 and Wi-Fi.

Some of the more impressive features that 8×8 mobile includes are:

  • Instant transfer from desk phone to Smart device during a call or video conference without losing the call
  • Connect to multiple staff members simultaneously for easier collaboration
  • Create bridges, conference calls, and audio and video meetings with a single button

8×8 lets you utilize all of the tools you are used to with its business plan on mobile as well. This includes call parking, transferring, and voicemail organizational tools. 8×8 lets you share files and videos with others, something that is really important in business interactions.

With 8×8 you can handle all of your business needs directly from your smartphone. Visit 8×8

5 Best Call Recorder Apps for iPhone in 2023 (Free & Paid

Comcast Business

  • Price: Starts at 29.95/line/month
  • Available features: Texting, video chat, video messaging, phone calls
  • Compatible with: Android and iOS devices
  • Support: Phone, live chat, FAQ, community forum

Comcast is a major communications corporation, and the Xfinity is its VoIP communications solution enjoyed by businesses all over. With the Xfinity Connect mobile app, users can access their Comcast accounts and services directly on their mobile devices, adding convenience and extending the reach of their business possibilities.

In addition to the standard options like checking email, sending SMS, and receiving free calls, some of the features users appreciate from this company are:

  • Readable voicemail transcripts
  • Call logs
  • Free calls and texting, even internationally to 40 countries
  • Caller ID
  • Video calling

The Xfinity app even allows you to incorporate your home phone number into the mix. Using the Voice2Go feature, callers may place calls from their cell phones and have them register as coming directly from their house phones.

Comcast also lets you create up to four personal phone numbers, making this a versatile plan that is not only useful for businesses but personal use as well. Visit Comcast

GoToConnect

  • Price: Starts at 24/user/month
  • Available features: Texting, video chat, video messaging, phone calls
  • Compatible with: Android and iOS devices
  • Support: Phone, email, FAQ, community

Zoiper VoIP app Setup on Windows and IOS with 4COMMS VoIP | SIP Client Setup

GoToConnect (Jive) makes doing business from wherever you are easier by allowing you to connect to your business phone directly via your smartphone. You can receive phone calls on your cell phone that come through your business phone number, making anonymity and privacy more reliable. Users can check voicemails, read through call logs, and more.

VoIP is the new way of communicating, and both businesses and individuals can maximize their experiences by using the best VoIP app for them. Consider the features, quality, and pricing plans that work with your needs to find your top choice.

Something we thought was neat about this particular VoIP app was the rules that it allows you to create. For example, the location-specific rules let you decide to automatically switch your status to unavailable when you get in the driveway of your home. It’s that kind of small, but noticeable convenience that makes GoToConnect stand out.

The GoToConnect mobile app lets you collaborate with ease using tools like video calls, network chatting, and direct calling. Visit GoToConnect (Jive)

Grasshopper

  • Price: Starts at 29/month
  • Available features: Phone calls, voicemail, texting
  • Compatible with: Android and iOS
  • Support: Phone, FAQs, AI chatbot

Appropriate for the animal it was named after, Grasshopper can be heard from just about anywhere. This was no accidentGrasshopper is a small VoIP whose voice quality, capabilities, and performance far outweigh its actual size.

Grasshopper puts a special FOCUS on inbound calling, though its mobile app also offers outbound call services with a digital dialer programmed into it. At once accessible and robust, Grasshopper makes a lot of noise even amongst its larger competitors.

Grasshopper provides a great mobile VoIP app for small businesses looking to leverage the flexibility that VoIP offers at a low cost. Visit Grasshopper

Verizon

  • Price: 35/line
  • Available features: Calling, messaging, auto-attendants, call routing
  • Compatible with: Android and iOS
  • Support: Phone, email, live chat

The nationally recognized telecommunications company offers VoIP services backed by the same infrastructure and heft of the larger company.

Verizon offers many traditional VoIP features and a few unique to the service, including fiber optic internet, wireless backups, and business-friendly tools like mobile fleet management.

A capable VoIP phone service for businesses looking to stay in the Verizon network. Visit Verizon

Aircall

  • Price: 30-70/user/month
  • Available features: Call recording, call routing, and SMS messaging
  • Compatible with: Android and iOS
  • Support: Phone, email, live chat

Targeted primarily towards enterprise businesses, Aircall has an impressive infrastructure and business integrations ranging from Zendesk and Salesforce to Pipedrive.

Aircall has mobile apps for both Android and iOS users that allow them to manage communication needs, including annotating and tagging, no matter where they are.

Aircall is a comprehensive VoIP platform with VoIP features that go beyond. Visit Aircall

Intermedia

  • Price: Starts at 27.99/user
  • Available features: Unlimited calling, SMS messaging, voicemail transcription
  • Compatible with: Android and iOS
  • Support: 24/7 support by phone, email, live chat

Intermedia offers contract-free VoIP plans designed primarily for small and medium-sized businesses. It’s known as a reliable, user-friendly system with good uptime and single-dashboard accessibility that makes it easy to access by phone, computer, or mobile. The system automatically forwards calls to mobile, making it a solid choice for those always on the go.

Intermedia provides excellent value if you need a comprehensive business phone system. Visit Intermedia

Ooma Office

  • Price: 19.95/month
  • Available features: Call management tools, on-hold music, call recording
  • Compatible with: Android and iOS
  • Support: 24/7 support via phone or live chat, self-help resources

A recipient of PC Magazine’s Business Choice award as #1 VoIP provider for Small Business, Ooma Office carries with it a lot of expectations, and lives up to them.

Small and independent business owners love the no-contract service and praise its reliability, call quality, and seamless mobile apps. Ooma may not be robust enough for larger businesses, but provides award-winning service with exceptional mobile capabilities for those looking for a leaner, more affordable VoIP.

Ooma has great call management tools that can make SMBs stand out. Visit Ooma Office

How Do VoIP Apps Improve Business Communications?

VoIP apps boost business communications by offering cost-effective accessibility, usability, and portability. Unlike a VoIP desk phone, mVoIP offers alternative internet connections like Wi-Fi, keeping communication lines open throughout the day, which is vital for business success.

Mobile phone VoIP apps enable faster interactions, as audio packets are digitized and sent much quicker than on a desk phone. You can always tell when a customer or another contact is online or busy, ensuring that you can plan a business call at the appropriate time.

With mVoIP, a company can get new employees up and running by providing them with a VoIP-connected device to access contacts and connect to meetings from any location. Mobile phones also save on bandwidth costs by operating within the data plan you paid for, meaning you won’t have to pay extra for costly plans. You can also take advantage of the BYOD (Bring Your Own Device) option to cut costs. BYOD means employees can use their personal devices to download and install the VoIP app for business use.

In addition, mVoIP offers access to communication features, such as voicemail to email transcription, which converts your voicemails into text, enabling you to send emails faster. Your registered VoIP business number will remain constant no matter your mobile device, meaning that contacts can reach you on the same business line. Furthermore, you’ll save time on registering phone numbers afresh since the VoIP apps maintain your contact information across platforms.

Important Mobile VoIP Features You Must Know

Mobile VoIP has many helpful features for your business:

User-friendly

mVoIP is portable, cost-friendly, and compatible with many mobile devices. Some of its services, such as international calls, can be offered free depending on the VoIP provider. It can integrate with other software, such as Customer Relationship Management (CRM) tools, making it easier to solve different business challenges seamlessly.

Audio and HD-Video Calls

You can make and receive audio, and HD-quality video calls on your mobile device from anywhere with an internet connection. You can also record phone calls or listen to voicemails on the app. The linked devices feature enables you to connect multiple devices, ensuring they ring simultaneously if a call comes in. This prevents your team from getting missed calls.

The call-flip feature can transfer an ongoing call from your VoIP desk phone or computer software to your mobile device without dropping the call. Thus, you can continue communicating with your contact on the move.

Messaging

Mobile VoIP enables you to send or receive instant messages, which is valuable for collaboration or getting information faster. You can use the voicemail-to-text feature to read the message or send it as an email without needing to recreate it.

Status Availability

VoIP apps display statuses, which means you can tell when one of your contacts is online before scheduling a call with them. Furthermore, if your team is stationed across various geographic locations, you can confirm a team member’s availability by checking the app.

Group Chats and Online Meetings

For teams to collaborate well, mVoIP enables members who aren’t at the office to join chats and meetings to discuss projects. Many VoIP providers FOCUS on secure communications, meaning you can share files safely from anywhere.

Popular Features of Mobile VoIP

Mobile VoIP has come a long way since simple voice calls over the internet. Here’s a look at the many features that can benefit you and your business:

Link separate offices

If you have more than one office, this is a great way of creating a seamless working environment between them. It also helps alleviate time differences for global workers, as staff can take calls or meetings from home or on the move. Check with your provider to see if it offers PBX capabilities, helping you create a private branch exchange for your staff, not only for all of your physical offices, but also on mobile.

Appear ‘always on’

Working hours can become a thing of the past when your mobile phone is also your office phone. Any time a customer has a query or a concern, they have a direct line straight to the correct staff member. VoIP providers allow users to create extensions and groups of extensions so that calls can be routed effectively. If your business wants some downtime, you can also create personalized voicemails or greetings which explain opening hours or redirect accordingly.

Conferencing capabilities are improving all the time, and can include video chat, instant messaging, and a conference floor monitor system. This last tool allows admin to manage invitations to meetings, questions coming in, and options like muting certain members.

Screen sharing

This means that IT support or other colleagues can see your problem or example at a glance from their own screen. Mobile VoIP also allows for video and file sharing, all over the internet, and without a third party middleman.

Customer relationship management tools which can be integrated into the top business VoIP solutions include Salesforce, Act, Zoho, Microsoft Dynamics, and Oracle. These allow you to keep track of your customer data, your incoming and outgoing calls, capture call notes, and explore real-time accountability.

Whether it’s customer service, office staff or teleworkers, your business deserves to get the most out of its employees. Your business VoIP can support this, with integrations with popular productivity software such as G-suite or Office 365. Amongst others, Salesforce Desk and Zendesk can support customer service, while software such as Clio or ConnectWise are great for business management.

Security is paramount when it comes to business VoIP, both for mobile and desktop. The latest trends in security include powerful ID authentication tools, end-to-end encryption, and Transport Layer Security (TLS) or Secure Real-Time Transport Protocol (SRTP) encryption.

Professional look

For small businesses especially, having your business number routed directly to you wherever you are is priceless. Some companies allow you to create unique local numbers around the globe, so that your customers always feel that you are a professional local presence for them. Whether your user is calling from Japan or Australia, they will be able to use a unique local area coded number to call your mobile directly.

Mobile VoIP Quality and Performance

The biggest concern that customers have when it comes to mobile VoIP is reliability. This is key when it comes to the image of your business and your interactions with both customers and staff alike.

While free mobile VoIP services, or those intended for personal use, may include issues such as latency errors or weak signal, mobile business VoIPs is a whole different ball game. The most important reason is Quality of Service or QoS. All VoIP companies are required to meet QoS protocols which include an evaluation of jitter, latency and delay, ensuring a certain amount of resources are allocated to voice calls.

Don’t forget to factor in bandwidth, though. If you’re using Wi-Fi, your call is only as good as the bandwidth it is using. Working from a crowded coffee shop full of people using the network might slow you down.

It’s also worth remembering that unlike wired-in VoIP on desktop and in the office, your data charges may vary from provider to provider. While the calls themselves may not be charged, the use of the internet might well be. Users will need to be aware of how much mobile data they have to play with and how much will be used, especially with data-heavy tasks such as video calls. Of course, using home Wi-Fi or any other connection can bring those costs down.

Other common concerns you may want to talk to your mobile VoIP provider about include:

  • Your VoIP works seamlessly between desktop and mobile, updating in real time, for example when it comes to reporting or client management.
  • The ability of the mobile VoIP app to work in the background, allowing you to continue other work or check email while you take part in a call.
  • Degradation issues. Can you limit the bandwidth for certain parts of the interaction, for example giving more resources to voice over video quality, or helping to send a file more quickly?

How Do I Know Which Mobile VoIP to Choose?

Choosing the right mobile VoIP can feel like an arduous task, especially with so many elements to consider. Our experts have compiled the definitive chart of the best mobile VoIP solutions, both standalone and to complement Business VoIP for the office. Make sure to review the top providers on factors such as price, reliability, features and customer service, to help you make the right call, literally.

No compromises. Empower mobile users with all favorite features.

Excellent Audio and Video calls, Transfer and Conference functionalities paired with easy navigation, give any user the necessary tools for everyday tasks.

Baked with our own Zoiper iOS SDK, the app is built with efficiency in mind, making battery use as little as possible thanks to an improved background app activity.

Clarity.

Intuitive and familiar user interface ensures your full FOCUS is on the phone. No clutter, no ads, no banners, no unnecessary and unintuitive functions and options.

Additionally, you always could send and receive text messages over the SIP SIMPLE protocol, see who’s online with Presence functionality and even have a face to face video calls!

The ultimate phone for road warriors

Softphone power in your. wherever you are.

You already have an extremely capable smartphone with you, that has 100x the processing power of a classic deskphone. It also comes with high-end display, all necessary communication modules and a touch screen interface.

Security

Be sure that your audio, video calls and messages are secured 24/7. TLS ensures that your communications are being secured all the way from your softphone to the other side.

  • Best in class calls encryption from end to end through SRTP (SDES).
  • Support for ZRTP, the latest and greatest encryption protocol.

Audio Video

Don’t ever skip an important business call or a visual meeting!

High definition Audio and Video calls, directly in the palm of your hands, no matter if you are in the office, or on the road.

Most popular audio codecs, options to turn these on/off, or set a priority, give mobile users flexibility regardless of their geographical or network location.

Empower your employees with our whitelabel custom solutions and raise your company’s portfolio even more!

all calls over 3G, 4G, LTE and Wi-Fi