Apple Watch Exclamation Mark What To Do

Find out what to do if an alert or a red exclamation mark is displayed or messages cannot be received.

If a red exclamation mark is displayed

If a red exclamation mark or “not delivered” is displayed next to the message, click this message to try to resend the message. If the message still does not send, try the steps below.

Unable to send or receive messages

After each step, try again to receive or send a message on the Apple Watch.

Check the settings in the Control Center

If the “Do Not Disturb” or “Airplane Mode” icons are visible on the dial, you must disable these settings in the Control Center.

Press and hold the bottom edge of the dial, wait until the Control Center appears, then swipe up. Click the highlighted Do Not Disturb and Airplane icons to disable these options.

Connection check

Make sure your Apple Watch can connect to your iPhone, cellular network, or Wi-Fi network. To send and receive SMS / MMS on Apple Watch models with cellular communication), the paired iPhone must be turned on and connected to a Wi-Fi network or a cellular network, but it does not have to be located in an access zone.

To receive and send iMessage messages, the Apple Watch must be connected to a Wi-Fi or cellular network, while the iPhone device may not be connected to the network or turned off altogether.

Try to send a message from iPhone

If your iPhone also fails to send or receive messages, first try messaging with your iPhone.

Make sure you are logged in.

Open the Apple Watch app on your iPhone, go to the My Watch tab, and select General. Apple ID

Check iMessage Settings

On iPhone, select the “Settings” menu item Messages and make sure messaging is turned on.

Then click “Send / Receive” and make sure that you use the same Apple ID as on your Apple Watch.

Sign out of iMessage

Select “Settings” “Messages” “Sending / receiving”. Click the Apple ID and select Sign Out.

Then go to the “Settings” “Messages”. Turn the iMessage service off and on again.

Log in to iMessage again

Go to Settings “Messages” “Sending / receiving” “Your Apple ID for iMessage,” then sign in.

Restarting Apple Watch and iPhone

Here’s how to restart the Apple Watch and iPhone.

Check for Updates

The steps for updating your Apple Watch and iPhone are described here.

To contact us

Before contacting us, break the pair between the Apple Watch and iPhone, and then create it again. If you still cannot send or receive messages, contact Apple Support.